| 上海企业质量管理现状的调查与分析 |
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| 引用本文： | 唐晓芬,金国强.上海企业质量管理现状的调查与分析[J].工业工程与管理,2001,6(1):8-12. |
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| 作者姓名： | 唐晓芬 金国强 |
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| 作者单位： | 上海质量管理科学研究院,上海200031 |
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| 摘 要： | 在参考欧洲质量奖评估模型的基础上,建立了上海企业质量管理评价模型,设计了10项指标计117个子项的调查表。共调查了上海194家各类型企业。在调查的10项指标中,“质量领导”的得分得高,“职工参与”得分最低,在调查分析的基础上,提出了21世纪上海企业质量管理发展战略的构想。
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| 关 键 词： | 质量管理 上海 企业 调查研究 评价模型 发展战略 |
| 文章编号： | 1007-5429(2001)01-0008-05 |
Investigation and analysis of the status quo of quality management of enterprises in Shanghai |
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| TANG Xiao-fen,Jin Guo-qiang.Investigation and analysis of the status quo of quality management of enterprises in Shanghai[J].Industrial Engineering and Management,2001,6(1):8-12. |
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| Authors: | TANG Xiao-fen Jin Guo-qiang |
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| Abstract: | The quality management assessment model of enterprises in Shanghai was established on the basis of European quality assessment model. A questionaire was designed including ten indicators with 117 subitems. In total 194 enterprises had been surveyed. Out of the ten indicators, "leadership of quality" achieves the top score while "employee participation" gets the lowest score. Based on the analysis of the data collected, the development strategies of quality management of enterprises in Shanghai in the 21st century are put forward. |
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| Keywords: | quality management enterprises in Shanghai investigation |
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