基于多元共生的社区老龄娱教服务系统设计研究

目的为了缓解中国人口老龄化与社会物质资源配置之间的矛盾,将共生理论与服务设计理念运用到社区老龄娱教服务体系中,为老龄用户提供多元化的娱教服务。方法运用共生理论对参与社区娱教服务的共生单元、共生模式、共生环境进行具体分析,再融合服务设计理念,探讨服务供给主体之间的共生关系,优化系统中的资源配置,实现主体间的协同合作,完成供需平衡的服务体验链的建构,并延展出社区老龄娱教服务系统设计策略。结论通过多元共生模式的社区娱教服务设计理论的架构,明确设计方向,并建立系统功能结构模块,形成多元服务主体共生联动的娱教服务系统,提升社区娱教服务的参与性与结果的适用性,为以后的老龄服务事业提供新的机遇和可借鉴的理论依据。

Design of Community Aging Recreation and Education Service System Based on Multivariate Symbiosis

The work aims to apply the symbiosis theory and service design concept to the community aging recreation and education service system to provide diversified recreation and education services for the elderly users, thus alleviating the contradiction between the aging population and the allocation of social material resources in China. Symbiosis theory was used to analyze the symbiosis unit, symbiosis mode and symbiosis environment of participating in community recreation and education service. Combined with the service design concept, the symbiosis relationship between service supply subjects was explored, the resource allocation in the system was optimized and the cooperation among subjects was realized to complete the construction of service experience chain of supply and demand balance, and extend the design strategy of community aging recreation and education service system. Through the framework of the diversified symbiosis model of community recreation and education service design theory, the design direction is defined and the system function structure module is established to form the multi service subject symbiotic and linked recreation and education service system, improve the participation of community recreation and education service and the applicability of the results, and provide new opportunities and theoretical basis for the later aging service.