基于KANO模型的居家养老智能床设计研究

目的 通过KANO模型对健康老人的居家养老智能床的功能需求进行梳理和分类，找出关键需求，并进行设计实践，为合作企业及相关学者的研究提供支撑。方法 通过访谈法、入户调研法获取老年人对居家养老智能床的需求，用KANO模型法对需求进行筛选及归类，并通过设计实践法对研究结果进行验证。结果 得出相关功能的KANO属性，对必备属性、期望属性、兴奋属求功能提出了针对性的设计策略，并进行了合理的方案设计。结论 在居家养老智能床的产品设计过程中，需要确保必备属性功能(智能加热功能)、期望属性功能(一键呼救、一键止鼾、振动按摩、智能升降)的提供和改进，以满足老年人的基本需求，降低他们的不满意度。同时，也要注重提供兴奋性属性功能(一键入眠、健康监测)，以满足老年人的高级别需求。最终，提出产品设计方案，设计方案深受合作企业认可，验证了研究的可行性。

Design of Smart Bed for Home-based Elderly Care Based on KANO Model

The work aims to sort out and classify the functional requirements of the smart bed for home-based care of the fully self-care or mildly disabled elderly by KANO model and identify the key requirements and carry out the design practices to provide support for the research of cooperative enterprises and relevant scholars. The requirements of the elderly for smart beds of home-based elderly care were obtained through interview and household research methods. The requirements were also screened and classified by KANO model method, and the research results were verified through design practice method. The KANO attributes of the relevant functions were derived, on which specific design strategies for essential attributes, expected attributes, and excitation seeking functions were proposed, and reasonable scheme design was carried out. In the product design process of smart beds for home-based elderly care, it is necessary to ensure the provision and improvement of essential attribute functions (heating function) and expected attribute functions (one click to call for help, one click for anti snoring, vibration massage, intelligent lifting) to meet the basic needs of the elderly and reduce their dissatisfaction. At the same time, attention should also be paid to providing exciting attribute functions (one click for sleep, health monitoring) to meet the high-level needs of the elderly. The final product design proposal is proposed and is highly recognized by the cooperative enterprises, verifying the feasibility of the research.