Kano模型在中国设计学研究中的应用

目的 全面分析Kano模型在我国设计学领域文献中的应用现状及全局特征。方法 以 CNKI收录的设计学领域Kano模型相关应用文献作为数据源，以科学文献计量可视化的方法综合运用VOSviewer和CiteSpace从文献的年份产出分布、研究机构、作者和

Application of Kano Model in Chinese Design Research

The work aims to comprehensively analyze the application status and overall characteristics of the Kano model in Chinese design literature. The relevant application literature of the Kano model in the design field collected by CNKI was used as the data source, and the scientific bibliometric visualization method was adopted to comprehensively to draw the map of scientific knowledge with VOSviewer and CiteSpace from the annual publication distribution of the literature, research institutions, authors, and Keywordclustering and carry out visual analysis to sort out the research context. According to the results, the number of literature within the search scope is on the rise as a whole. The superior universities of engineering and management disciplines are the main application subjects of the Kano model research in the design field of China. The research hotspots mainly focus on user satisfaction, user needs, and quality deployment functions (QFD), user experience, service design and product design. The highly cited papers constitute the main knowledge base of the application of Kano model in the field of design and connect most of the research content. The cultural and creative design, CMF design, user personalization and differentiated demand analysis are the new trend of future development. The main limitations of the current research are the lack of innovation in research methods and close research cooperation as well as fewer high-volume authors.