Manpower supply planning for aircraft line maintenance under stochastic incidents

We plan the manpower supply for aircraft line maintenance, taking into account two types of stochastic incidents: manpower demands for a flight and the number of aircraft needing to be serviced at one time. The problem is solved to find the shift and maintenance group combinations best suited for the given airline. The optimal aircraft maintenance certification for a crew is also analyzed to improve the entire manpower structure. In addition, the addition of temporary manpower required for actual daily operations is also considered as a part of understanding the total manpower utilized in actual operations. An integrated method including scenario generation and a stochastic model is developed to deal with the problem. Finally, we perform a case study based on operating data obtained from a major airline in Taiwan. The results and findings are compared with the airline’s current manpower plan in the discussion, and suggestions for improvement are made.