Factors influencing the use of artificial intelligence in government: Evidence from China |
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| Affiliation: | 1. School of Architecture and Built Environment, Queensland University of Technology, 2 George Street, Brisbane QLD 4000, Australia;2. School of Technology, Federal University of Santa Catarina, Campus Universitario, Trindade, Florianópolis, SC 88040-900, Brazil;3. Bisite Research Group, University of Salamanca, 37007 Salamanca, Spain;;4. Air Institute, IoT Digital Innovation Hub, 37188 Salamanca, Spain;5. Department of Electronics, Information and Communication, Faculty of Engineering, Osaka Institute of Technology, Osaka 535-8585, Japan;6. High Performance Computing Center, King Abdulaziz University, Al Ehtifalat St, Jeddah 21589, Saudi Arabia;;7. Department of Economics and Finance, Hong Kong Shue Yan University, 10 Wai Tsui Cres, North Point, Hong Kong, China;;8. School of Public Affairs, Arizona State University, 411 North Central Avenue, Phoenix, AZ 85004, USA;;9. School of Management, Queensland University of Technology, 2 George Street, Brisbane QLD 4000, Australia;;1. University of Brasilia, Brazil;2. R&D Center for Excellence of the Public Sector - NeXT/UnB, Brazil |
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| Abstract: | Some studies have discussed the potential and challenges related to the use of artificial intelligence (AI) in government. However, there are few empirical studies that have examined factors that influence the use of AI in government. By collecting policy documents and empirical data from the government, IT enterprises, and the public in China, we identified the influencing factors in the three stages of government adoption, implementation, and decision-making. The research results show that the influencing factors of government application of AI are different at different stages and with different stakeholders’ backgrounds. |
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| Keywords: | Artificial intelligence (AI) Government Application Stakeholders Decision-making China |
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