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| 电信人员工作特征与工作倦怠的关系 | |
| 引用本文： | 韩雪,曾垂凯,时勘.电信人员工作特征与工作倦怠的关系[J].人类工效学,2007,13(1):10-13. |
| 作者姓名： | 韩雪 曾垂凯 时勘 |
| 作者单位： | 1. 中国科学院,心理研究所,北京,100101;中国科学院,研究生院,北京,100049 2. 沈阳师范大学管理学院,沈阳,110034中;国科学院研究生院,管理学院,北京,100080 3. 中国科学院,心理研究所,北京,100101 |
| 摘 要： | 为探讨电信人员工作特征和工作倦怠的关系,采用工作要求-决策自主问卷和工作倦怠问卷调查了526名某大型通信公司职工。分层回归分析的结果显示,在控制了人口统计学变量之后,工作特征所解释的方差变异量,在情绪衰竭、玩世不恭和职业效能三个维度分别增加了20.7%、20.1%和7.2%。该结果表明,适当降低员工的工作要求,增强技能多样性,扩大决策自主性,可望有效地预防电信人员的工作倦怠。 |
| 关 键 词： | 工作倦怠 分层回归 工作特征 |
| 文章编号： | 24061758 |
| 修稿时间： | 03 6 2006 12:00AM |
Relationship Between Job-character and Job Burnout of Telecom Staff |
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| HAN Xue,ZENG Chui-kai,SHI Kan.Relationship Between Job-character and Job Burnout of Telecom Staff[J].Chinese JOurnal of Ergonomics,2007,13(1):10-13. | |
| Authors: | HAN Xue ZENG Chui-kai SHI Kan |
| Affiliation: | Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China ; Graduate School of the Chinese Academy of Sciences, Beijing 100049, China |
| Abstract: | To explore the relationship between jobcharacter and job burnout of telecom staff,526 subjects were assessed by Job-Character Scale and MBI-GS(Maslach Burnout Inventory-General Survey).Hierarchical regression indicated that the job-character was a powerful predictor of job burnout beyond demographic variables,20.7% variance of Emotional Exhaustion,20.1% variance of Cynicism,and 7.2% variance of Professional Efficacy were explained by job-character.This outcome suggested that job-character was an important influencing factor on job burnout of telecom staff. |
| Keywords: | job burnout hierarchical regression job-character |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ | |