| 服装大批量定制企业订单实施绩效的衡量 |
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| 引用本文： | 罗昊,李仁旺,朱泽飞,吴迪冲.服装大批量定制企业订单实施绩效的衡量[J].纺织学报,2010,31(6):150-154. |
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| 作者姓名： | 罗昊 李仁旺 朱泽飞 吴迪冲 |
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| 作者单位： | 1. 浙江理工大学,先进制造研究所,浙江,杭州,310018
2. 浙江财经学院,工商管理学院,浙江,杭州,310018 |
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| 基金项目： | 国家自然科学基金，浙江省杰出青年团队项目，教育部人文社会科学研究项目，浙江省钱江人才计划 |
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| 摘 要： | 为促进我国服装企业有效实施大批量定制，针对服装大批量定制企业订单实施绩效分析这个新领域。把服装企业生产过程信息与绩效方法结合运用到订单实施过程中，通过对服装大批量定制企业服装生产各环节进行分析，提出了服装大批量定制企业订单实施绩效衡量数学模型。该方法对产品生产和售后服务2方面进行订单跟踪和客户满意度评估，及时反馈订单实施程度信息及客户满意信息，使企业不断发现问题，进行资源补偿，使订单顺利实施并不断完善订单优化设计。通过具体例子说明了该方法的合理性和有效性。
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| 关 键 词： | 大批量定制生产 服装大批量定制企业 订单实施优化设计 订单实施绩效衡量 数学模型 |
| 收稿时间： | 2009-06-24; |
Performance measurement of order implementation for apparel MC enterprises |
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| LUO Hao,LI Renwang,ZHU Zefei,WU Dichong.Performance measurement of order implementation for apparel MC enterprises[J].Journal of Textile Research,2010,31(6):150-154. |
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| Authors: | LUO Hao LI Renwang ZHU Zefei WU Dichong |
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| Affiliation: | 1.Advanced Manufacturing Research Institute, Zhejiang Sci-Tech University
2. Business Administration College, Zhejiang University of Finance &; Economics |
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| Abstract: | In order to promote apparel enterprises to carry out Mass Customization (MC) effectively, this paper combines the production process information with performance measurement in the new field of order implementation performance measurement for apparel MC enterprises. A related math model was put forward based on the analysis of each phase of apparel making. According to this method, order tracing and evaluation of customers satisfaction are undertaken in terms of product manufacture and after-sale service, timely feeding back the related information obtained. In doing so, the enterprise will be able to discover problem timely and make remedy, implement order smoothly and keep on perfecting order form. The rationality and feasibility of the method is illustrated. |
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