The role of performance antecedents and consequences in work motivation.

Assessed the effects of both antecedents and consequences while keeping supervisory involvement and stimulus changes constant. The safety performance of 200 employees in 4 departments of a processing plant was monitored 3 times/wk over 46 wks. A multiple baseline design was used in which the phases were introduced in steps. Following baseline, the antecedent condition was presented, in which safety rules were explained and safety meetings held, along with frequent supervisor interaction and stimulus changes. Then the performance consequence, feedback, in which a feedback graph was maintained and feedback meetings held, was added. The antecedent condition, even when bolstered by fairly extensive supervisor involvement, resulted in improvements in only 2 out of 4 departments. Only during the consequent condition did performance significantly improve in all departments over baseline and antecedent conditions. Furthermore, employees reported that they preferred obtaining information following their performance. The results confirm that performance consequences such as feedback play a critical role in work motivation and that antecedents alone may not be effective in all cases, even with fairly extensive supervisor involvement. (8 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The role of work habits in the motivation of food safety behaviors.

The authors considered work habits within an integrated framework of motivated behavior. A distinction made between automatic and controlled action led to 2 measures of work habits: a habit strength measure reflecting the 4 characteristics of automaticity and a measure of work routines under conscious control. Workers at a turkey processing plant (N = 162) responded to an extensive survey of these work habits measures with regard to food safety. Results indicated that attitudes and subjective norms predicted food safety intentions. These intentions, along with perceived behavior control and work habits, predicted reports of food safety behaviors. A mediation analysis indicated that the work routines measure accounted for the variance in self-reported behavior and mediated any effect of the habit strength measure. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Held in contempt: The psychological, interpersonal, and performance consequences of contempt in a work context.

Guided by a social function of emotions perspective, the authors examined a model of the psychological, interpersonal, and performance consequences of contempt in a series of 3 experiments that tested the outcomes of being a recipient of contempt in the work domain. In these experiments, participants engaged in a business strategy simulation with a virtual partner—a computer programmed to give contemptuous and other types of feedback. In Study 1, which examined the task performance and interpersonal outcomes of contempt, recipients of contempt had significantly better task performance but also significantly more interpersonal aggressiveness toward their virtual partners compared with recipients of failure, angry, or neutral feedback. Study 2 examined 3 psychological outcomes mediating the contempt–task performance/aggression relationship: self-esteem, returned feelings of contempt, and activation levels. Lowered levels of implicit self-esteem and greater levels of activation significantly mediated the relationship between receiving contempt and task performance, whereas the contempt–aggression relationship was mediated by lowered implicit self-esteem and increased feelings of returned contempt. Study 3 examined status as a moderator of these relationships. Low-status recipients had significantly better task performance than did equal-status recipients, who performed significantly better than did the high-status recipients of contempt. In addition, low-status recipients displayed significantly lower levels of aggression in response to contempt than did equal-status and high-status recipients. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Racism, ideology, and affirmative action revisited: The antecedents and consequences of "principled objections" to affirmative action.

In 2 studies, the antecedents and consequences of "principled objections" to affirmative action (specific, "race-neutral" reasons for opposing the policy) among Whites were examined. In Study 1, data from a probability sample of Los Angeles adults indicated the following: (1) that principled-objection endorsement was driven not merely by race-neutral values but also by dominance-related concerns like racism; (2) that principled objections mediated the effects of group dominance; and (3) that education strengthened-rather than attenuated-the relationship between dominance-related concerns and principled objections, whereas it left the relationship between race-neutral values and the latter essentially unchanged. In Study 2, the education findings were conceptually replicated in a panel study of undergraduates: The completion of additional years of college boosted the correlation between racism and principled objections, whereas it had no effect on the predictive power of conservatism. These results provide support for a general group-dominance approach, which suggests that factors like racism continue to shape White opposition to race-targeted policies. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Comparison of sources of personal satisfaction and of work motivation: Erratum.

Reports an error in the original article by P. F. Wernimont et al (Journal of Applied Psychology, 1970, Vol 54[1, Pt 1], 95-102). Figure 1 on page 99 is corrected. (The following abstract of this article originally appeared in record 1970-05766-001). Determines what differences technical employees see in various job factors, as they affect job effort and job satisfaction. About 775 scientists and technicians ranked personal accomplishment, praise for good work, getting along with co-workers, company location, and receiving credit for ideas as having a greater impact on personal satisfaction. Knowing what is expected of one, having a capable supervisor, having challenging work and responsibility, being kept informed, and participating in decisions, were all given more importance for their effects on motivation or job effort. These results indicate that it is incorrect to use the terms "motivator" and "satisfier" interchangeably. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Antecedents and consequences of psychological and team empowerment in organizations: A meta-analytic review.

This paper provides meta-analytic support for an integrated model specifying the antecedents and consequences of psychological and team empowerment. Results indicate that contextual antecedent constructs representing perceived high-performance managerial practices, socio-political support, leadership, and work characteristics are each strongly related to psychological empowerment. Positive self-evaluation traits are related to psychological empowerment and are as strongly related as the contextual factors. Psychological empowerment is in turn positively associated with a broad range of employee outcomes, including job satisfaction, organizational commitment, and task and contextual performance, and is negatively associated with employee strain and turnover intentions. Team empowerment is positively related to team performance. Further, the magnitude of parallel antecedent and outcome relationships at the individual and team levels is statistically indistinguishable, demonstrating the generalizability of empowerment theory across these 2 levels of analysis. A series of analyses also demonstrates the validity of psychological empowerment as a unitary second-order construct. Implications and future directions for empowerment research and theory are discussed. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

The role of motivation in verbal learning and performance.

"It is the major thesis of the present paper that the question as to whether a given variable acts as a motive or reflects a motivational state can be answered only in the context of explicit assumptions concerning the particular ways in which motivational variables can be differentiated from other variables in their influence on behavior. In view of the current confusions between the concepts of motivation and habit, it would appear to be particularly desirable to distinguish between the associative and nonassociative properties of variables." 57 references. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Burnout among Norwegian police officers: Potential antecedents and consequences.

This investigation examined potential antecedents and consequences of burnout in a large sample of Norwegian police officers. Data were collected via anonymously completed questionnaires. Three burnout components considered were emotional exhaustion, cynicism, and low professional efficacy. Work demands emerged in hierarchical regression analyses as the strongest predictor of each burnout component. With the burnout components as predictors, hierarchical regression analyses indicated that burnout components had significant relationships with a variety of outcomes (work, work-family, psychological health, physical health). Work demands, however, had a stronger relationship with both work and work-family outcomes than did the burnout components, the latter having the strongest relationship with indicators of psychological health. Emotional exhaustion had significant and independent relationships with most of the outcome measures. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Emotional exhaustion and job performance: The mediating role of motivation.

The literature concerning the relationship between emotional exhaustion and performance led researchers to raise questions about the extent to which the variables are related. In 2 time-lagged samples, the authors found that motivation mediates the emotional exhaustion-job performance relationship. Moreover, the authors found that participants appear to target their investment of resources in response to emotional exhaustion to develop social support through social exchange; specifically, emotional exhaustion was associated with communion striving resources that were manifest in the form of organizational citizenship behaviors targeted at individuals. Implications of this relationship for theories of burnout and for management practice are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Latent constructs of proximal and distal motivation predicting performance under maximum test conditions.

The concept of a maximum-typical performance dimension has received theoretical and empirical support in research on the construct of job performance. The critical distinction between maximum and typical performance resides in the postulate that under maximum test conditions motivational factors will be constant and maximal. The present study challenges the notion of the maximum performance paradigm by testing the effects of proximal (self-efficacy) and distal (need for achievement) motivation on performance under maximum test conditions. The authors used a walk-through performance test to evaluate the performance of 90 employees. The structural model demonstrates significant pathways between latent measures of motivation and performance ratings. The findings confirm the explanatory power of the motivation construct under maximum test conditions. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Positive aspects of motivation in repetitive work: effects of lot size upon spacing of voluntary work stoppages.

The hypothesis that the size of a lot or batch in a repetitive light task exerts a differential "traction" on the worker (urges the worker to complete the task) was tested on two machine operations. Workers were observed while working on large, medium-size, and small batches. The number of voluntary work stoppages per observation period decreased consistently with the size of the batch, and the number of minutes elapsed between stoppages increased. Small batches were not preferred, however, and no changes in production occurred. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Antecedents and consequences of three dimensions of burnout in psychotherapists: A meta-analysis.

The present study aimed to identify the antecedents of burnout and its consequences for psychotherapists. The meta-analysis showed that, among antecedents, the over-involvement variable had the most significant positive correlation with emotional exhaustion, while the control variable had the most significant negative correlations with depersonalization and personal accomplishment. On the other hand, among consequences, the job satisfaction variable had the most significant positive correlations with emotional exhaustion, depersonalization, and personal accomplishment. Based on these results, we found resources that can assist with developing burnout prevention interventions for psychotherapists. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Behavior in a nonexperiment: The effects of behavioral field research on the work performance of factory employees.

To determine whether a field research process itself has an influence on employee productivity which might become confounded with the influence of more legitimate independent variables, 73 male workers in 1 department of a factory were studied. Field research operations, consisting of observational and survey techniques, were employed during the middle 2 wk. of the 6-wk "before," "during," and "after" experimental design. Research effects on the total department and the 8 work groups were negligible. Hypothesized moderator influences for age, authoritarianism, rural-urban background and union activity level, although small, were found thus demonstrating that research operations can affect different people in different ways on a productivity criterion. (19 ref.) (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Motivations to work and organizational performance.

Measures of 3 types of motivation to work were related to 2 criteria of job performance, both of which reflect the degree to which the organization has rewarded individual behaviors. In the white-collar sample (N = 1047), composed largely of technical personnel, low performers were motivated primarily by the social environment of the job and, to a lesser extent, by the opportunity of gaining recognition through advancement; few significant relationships were found between intrinsic self-actualizing motivations and job performance. In the blue-collar sample (N = 421), no significant relationships were found between any of the motivational measures and job performance. With advancing age and tenure, work became more meaningful for high performers but less meaningful for low performers, although the importance of the social environment increased for both high and low performers. (17 ref.) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Pink triangles: Antecedents and consequences of perceived workplace discrimination against gay and lesbian employees.

A model of perceived sexual orientation discrimination was tested in a national sample of 534 gay and lesbian employees. The effects of legislation, organizational policies and practices, and work group composition on perceived sexual orientation discrimination were examined, as well as the attitudinal and organizational outcomes associated with discrimination. Gay employees were more likely to report discrimination when employed in groups that were primarily heterosexual and in organizations that lacked supportive policies and were not covered by protective legislation. Disclosure of sexual orientation at work was related to discrimination and antecedent variables. Perceived discrimination was associated with negative work attitudes and fewer promotions. Organizational policies and practices had the strongest impact on perceived discrimination and were directly related to outcomes. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Relationship of personality to performance motivation: A meta-analytic review.

This article provides a meta-analysis of the relationship between the 5-factor model of personality and 3 central theories of performance motivation (goal-setting, expectancy, and self-efficacy motivation). The quantitative review includes 150 correlations from 65 studies. Traits were organized according to the 5-factor model of personality. Results indicated that Neuroticism (average validity=-.31) and Conscientiousness (average validity=.24) were the strongest and most consistent correlates of performance motivation across the 3 theoretical perspectives. Results further indicated that the validity of 3 of the Big Five traits--Neuroticism, Extraversion, and Conscientiousness--generalized across studies. As a set, the Big 5 traits had an average multiple correlation of .49 with the motivational criteria, suggesting that the Big 5 traits are an important source of performance motivation. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Know thyself: Misperceptions of actual performance undermine achievement motivation, future performance, and subjective well-being.

Contrary to the popular assumption that self-enhancement improves task motivation and future performance, the authors propose that both inflated and deflated self-assessments of performance are linked to an increased likelihood of practicing self-handicapping and having relatively poor performance in future tasks. Consistent with this proposal, we found that irrespective of the level of actual performance, compared with accurate self-assessment, both inflated and deflated self-assessments of task performance are associated with a greater tendency to (a) practice self-handicapping (Study 1: prefer to work under distraction; Study 2: withhold preparatory effort), (b) perform relatively poorly in a subsequent task (Study 3), (c) have relatively low academic achievement (Study 4), and (d) report a relatively low level of subjective well-being (Study 5). The authors discuss these results in terms of their educational implications. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The differential effects of intrinsic and identified motivation on well-being and performance: Prospective, experimental, and implicit approaches to self-determination theory.

Self-determination theory research has demonstrated that intrinsic and identified self-regulations are associated with successful adaptation. However, few distinctions are typically made between these regulations and their outcomes. In the present studies, the associations between intrinsic and identified motivations and outcomes of psychological well-being and academic performance are compared in educational settings. In Study 1, intrinsic self-regulation predicted psychological well-being, independent of academic performance. In contrast, identified regulation predicted academic performance. Additionally, the more that students demonstrated an identified academic regulation, the more that their psychological well-being was contingent on performance. In Study 2a, priming intrinsic self-regulation led to greater psychological well-being 10 days later. In Study 2b, an implicit measure of identified regulation predicted academic performance 6 weeks later. Results indicate the need to address important distinctions between intrinsic and identified regulations. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Core self-evaluations and job performance: The role of the perceived work environment.

Using trait activation theory as a framework, the authors examined the moderating role of two situational variables—perceptions of organizational politics and perceptions of leader effectiveness—on the relationship between core self-evaluations and job performance. Results from two samples (N = 137 and N = 226) indicate that employee perceptions of their work environment moderated the relationship between their core self-evaluations and supervisor ratings of their performance. In particular, those with higher core self-evaluations received higher performance ratings in environments perceived as favorable than in environments perceived as unfavorable. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors.

The authors investigated the negative consequences of emotional exhaustion for individual employees and their employers. On the basis of social exchange theory, the authors proposed that emotional exhaustion would predict job performance, 2 classes of organizational citizenship behavior, and turnover intentions. In addition, the authors posited that the relationship between emotional exhaustion and effective work behaviors would be mediated by organizational commitment. With only a few exceptions, the results of 2 field studies supported the authors' expectations. In addition, emotional exhaustion exerted an independent effect on these criterion variables beyond the impact of age, gender, and ethnicity. (PsycINFO Database Record (c) 2010 APA, all rights reserved)