Project-Specific Web Sites: Friend or Foe?

Recent research has shown that one of the keys to project success is effective communication. Today, project communication is becoming increasingly complex, and the rapid transmission of project information is vital to project performance. Unfortunately, our current information network is based on project “push”—where information is moved sequentially to and from each member of the project team. The alternative to push communication is “pull” communication, where individuals access project information from a single central source. Project-specific Web sites (PSWSs) give construction personnel new ways of pulling the information needed to design and build today's complex projects. This paper will describe information push and pull, and discuss its applications in project-specific Web sites. Additionally, the paper will outline a case study approach that uses a social network analysis to study push∕pull on three major construction projects. The research found that PSWSs can speed information flows on construction projects, but can also generate information “overload” that limits its effectiveness. More important, the study found that the success of new Internet-based technologies depends on the participation of key members of the project team. When one of these key players refuses to participate, then Internet-based project management systems quickly lose their effectiveness.     

Emergence and Role of Cultural Boundary Spanners in Global Engineering Project Networks

Engineering project networks are increasingly global in scope and outsourcing is increasingly common. Along with globalizing trends in project delivery, the workforce is also globalizing. It is common for engineers to move to other countries as expatriate workers or as emigrants to pursue job opportunities in other firms. Where much is known about global networks of engineers collaborating on projects, little is known about the mediating role played by individuals that share the same nationality as an international partner on a project. In this paper, we examine two project teams executing complex, reciprocally interdependent design projects in India. One team was comprised of Indians and Americans. The other team was identical, but also contained an Indian national who had studied and worked in the United States. Both teams worked on similar design schedule optimization problems. Over the duration of three days, we examined the interactions of the teams assembled to finalize their designs. Through quantitative network analysis and qualitative observations of the cross-cultural interactions, we found the Indian expatriate to play a cultural boundary spanning role resolving cross-cultural knowledge system conflicts and increasing collaboration effectiveness. We induce a propositional theoretical model of cultural boundary spanning in global engineering project networks.     

Communication Patterns in Construction at Construction Manager Level

The procurement process of construction projects has been affected by developments in the field of Information Technology, as well as by the need to cope with growing technological challenges stemming from the integration of multiple building systems into tall and complex buildings. Furthermore, since the procurement phases are undertaken simultaneously, project complexity is increased, and increased integration among them is therefore required. These constraints have made the management of complex construction projects less of an architectural and engineering issue and more of a managerial one. In turn, this has led to an increasing use of the “construction management” concept in the procurement process. This study focused on communications in construction management procurement of building and residential projects in Israel. Communications between the construction manager and the design team were found to be vital in ensuring adherence to project objectives. Communication means were classified as “formal”—written technical information, and as “informal”—verbal communications. Construction managers in Israel still use informal communications in 50% of their interactions with their project counterparts. The study concludes that design capabilities should be one of the essential qualifications required of a construction management firm. In addition to the more traditional responsibilities, such as planning, scheduling, and coordination, the scope of the construction manager’s professional duties should emphasize the aspect of quality management.     

Mobilizing Institutional Knowledge for International Projects

Multinational engineering consultants, contractors, and real estate developers work on projects in various countries, encountering many challenges that arise from cross-national differences. These projects frequently bring together diverse participants in an unfamiliar environment. In these situations, firms are exposed to different “institutions”—regulations, norms, and cognitive-cultural beliefs—that can increase misunderstandings, delays, and costs. Knowledge of these institutional elements is critical to create a project that is both locally sustainable and profitable for the firm. Departing from institutional theory and the knowledge-based view of the firm, we conduct exploratory research based on interviews from informants in 15 firms to identify the methods that multinational real estate developers, contractors, and engineers use to transfer and mobilize institutional knowledge for their global projects. We contribute to theory by adding to the developing literature that uses institutional theory to examine differences on global projects and by analyzing the specific methods firms use to transfer institutional knowledge internally, across projects and divisions. Ultimately, this research, combined with the work of others, can develop new processes for firms engaged in international projects to enhance their mobilization of institutional knowledge, and thereby improve the outcomes of international projects.     

Managerial Competencies of Female and Male Construction Managers

Women hold relatively few project management positions in the construction industry. Most studies conclude that women’s exclusion from the industry is mostly due to the industry’s male-dominated culture, but no study ever attempted to find out whether women are excluded from project management positions in construction because they are deficient in managerial competencies. This study evaluates the managerial competencies of female project managers by administering a competency assessment test and comparing the results with the managerial competencies of male project managers. The management development questionnaire was used, where competency is defined by subjective comparison. All respondents occupied project management positions and were assessed in 20 different competencies. The study concluded that female project managers do not differ much from male project managers in terms of their managerial behaviors but perform better in “sensitivity,” “costumer focus,” and “authority and presence.”     

Project Network Interdependency Alignment: New Approach to Assessing Project Effectiveness

The engineering and construction industry has evolved to a task-centric approach to evaluating the effectiveness of projects. However, a narrow task-based view of project network logic neglects the coordination of communication and knowledge exchanges across the project organizational network. This paper departs from traditional approaches to introduce a new approach to assessing project effectiveness that focuses on alignment of actual knowledge exchanges with knowledge exchange requirements across task-organization network dyads. A new modeling approach is introduced, called Project Network Interdependency Alignment. Project Network Interdependency Alignment identifies potentially excessive or insufficient communication and knowledge exchanges that can make projects ineffective. The modeling approach is introduced and retrospectively validated by using a building renovation construction project. The case study demonstrates that the approach can provide project managers with the capacity to analyze task and organizational network interdependence on projects and the critical capability to identify misalignments that impede project effectiveness.     

Expanded Reliability-Based Design Approach for Drilled Shafts

This paper develops a more general reliability-based design approach for drilled shafts that formulates the design process as an expanded reliability problem in which Monte Carlo simulations (MCS) are used in the design. Basic design parameters, such as the shaft diameter (B) and depth (D), are formulated as discrete uniform random variables. Then the design process becomes one in which failure probabilities are developed for various combinations of B and D [i.e., conditional probability p(Failure∣B,D)] and are compared with a target probability of failure pT. Equations are derived for this expanded reliability-based design (RBDE) approach, and criteria are established for the minimum number of MCS samples to ensure a desired level of accuracy. Its usefulness is illustrated using a drilled shaft design example. This RBDE approach has the following advantages: (1) it gives results that agree well with current RBD designs, but it improves the resolutions of the designs; (2) it offers design engineers insight into how the expected design performance level changes as B and D change; (3) it gives design engineers the ability to adjust pT, without additional calculation effort, to accommodate specific needs of a particular project; and (4) it is transparent and “visible” to design engineers who are given the flexibility to include uncertainties deemed appropriate. Finally, the effects of uncertainties in the at-rest horizontal soil stress coefficient (K0) and allowable displacement (ya) are illustrated using this approach.     

Effect of Partner Fit in International Construction Joint Ventures

Joint ventures have been an important research topic over the last few decades primarily because of their importance as a strategic alternative in global competition. Due to the inherent complexities of international joint ventures (IJVs), involving a mixture of different managerial systems, attitudes, and business strategies, such entities are very difficult to manage. In this study, the effect of strategic, organizational, and cultural fit between IJV partners and of interpartner relations on IJV performance is examined through a questionnaire survey. IJV performance is measured by means of two constructs: “project performance” and “performance of IJV management.” The results point out the significance of the quality of partner relations for a successful IJV operation. Findings of the study also suggest that the level of organizational fit between the partners has a moderate influence on IJV performance. It was observed that strategic fit between IJV partners affects interpartner relations extensively, which in turn affects IJV performance. IJV partners with compatible technical and managerial skills, financial resources, organizational size, workload, and project experiences are expected to achieve greater IJV success.     

Modeling Interfirm Dependency: Game Theoretic Simulation to Examine the Holdup Problem in Project Networks

Subcontractor selection strategies used by contractors can significantly affect short-term project and long-term organizational success. Existing research on subcontractor selection strategy implicitly assumes that the evaluation of subcontractors depends on current conditions. We extend this perspective by integrating an agent-based simulation model with game theory to examine whether precontract partner selection strategies that do not consider subcontractor selection as a repeated game may lead to a version of the holdup problem. The holdup problem we investigate focuses on relationship-specific investments in learning after the introduction of an innovation or organizational change across a project network. A minimum total cost strategy may decelerate the rate of adaptation to an innovation or organizational change, thereby proving that the holdup problem can exist in project networks. The findings contribute to subcontractor selection strategy literature by simulating the impact of the holdup problem in project networks, distinguishing task interdependence as a moderating variable, and identifying that the minimum total cost strategy can be a suboptimal strategy for project networks adapting to systemic changes.     

Situational Reengineering: Case Study Analysis

Owners and contractors faced with the drastic consequences of a “crisis” often accomplish projects whose short schedules, tight budgets, or technical complexity require adoption of extraordinary approaches to design and construction. Crisis or “exceptional” projects occur for many reasons; industrial accidents or acts of God cause damage to crucial manufacturing capacity or changes in the economy or international markets require a rapid product to market cycle. Often, these crisis projects are completed in record time, with superior quality or within a very low budget. It is also common on exceptional projects for strategies that are designed to (say) reduce schedule, to exhibit collateral beneficial impacts on the project's cost or quality. The research reported herein, investigates 30 exceptional projects to identify and document work process changes and their impact on cost and schedule as compared to traditional projects of similar scope and complexity. Results illustrate that changing work processes and providing appropriate cultural environments can result in significant schedule reduction (35%) with no increase in project costs. Additionally, over half of the exceptional projects studied demonstrate a reduction in cost as well as a reduced schedule. Fundamentally, this paper demonstrates the efficacy of ingenious and innovative changes to existing work paradigms in response to a variety of situational requirements. Additionally, this paper includes a discussion of barriers to implementation and organizational issues surrounding situational reengineering.     

Constructing Relationally Integrated Teams

Worldwide initiatives to improve construction industry performance converge on the common need for more effective teamworking. This is increasingly critical in the context of complex multiparticipant construction projects. Clashes of organizational, operational, national, and/or professional cultures point to the need for “relational integration” as a prerequisite for such synergistic teamworking. This paper draws on recent approaches to promoting trust and cooperation through (1) basic teambuilding techniques in general and (2) partnering and alliancing in construction projects. It then focuses on analyzing the views of Singapore-based contractors as derived from a survey to elicit the hypothesized 28 factors facilitating relationally integrated teambuilding, and 31 factors deterring such integration in construction project teams. On the whole: (1) 27 of the 28 factors facilitating integrated project team, and 26 of the 31 factors deterring integrated project team, are significant; (2) these two sets of factors could be represented by four and five “broad factors,” respectively; and (3) except in a few cases, respondents from large and medium companies, as well as with and without experience in RC, have similar perceptions of the importance levels of different factors. These two sets of critical factors, as identified in this paper, complement two other previously isolated sets of factors that facilitate or deter a “relational contracting” culture. Taken together, they feed into a consolidated strategy for releasing the latent energies and potential synergies that should yield the much higher construction project performance levels that have been called for worldwide.     

Approaches for Making Risk-Based Go∕No-Go Decision for International Projects

The world economy is becoming more global due to agreements such as the “Uruguay Round” in the General Agreement on Tariffs and Trade. The globalization of the construction industry provides tremendous opportunities for contractors to expand into new foreign markets. However, international construction involves all of the uncertainties common to domestic construction projects as well as risks specific to international transactions. Consequently, in opposition to the worldwide globalization trend, only 19% of the U.S. top 400 contractors actively seek international contracts. This paper discusses current approaches related to entry decisions into international construction markets. It then develops a comprehensive approach for making stable and systematic go∕no-go decisions for international projects. Finally, a pilot study is used to demonstrate and validate the approach.     

Knowledge Mining of Information Sources for Research in Construction Management

Extracting the right information at the right time is vital in any research project. Moreover, researchers generally seek innovative “knowledge mining” techniques for optimizing their research efforts within constrained time frames and with scarce resources. Meanwhile, rapid developments in the fields of computing and information technology drive the accelerated globalization process in both industry and academia. This paper explores some of the emerging technologies and associated research methodologies from an information supply chain perspective. An application in a recent Internet based two-phase questionnaire survey for design/build contractor selection provides a useful case study in the structuring of an innovative knowledge mining strategy. This experience feeds into the formulation of a “high-velocity” knowledge mining framework and a set of guidelines—to facilitate and enhance such innovative construction management research, while dealing with some initial issues/problems in the Internet based research environment. Furthermore, some critical success factors, key performance indicators, and mining strategies are consolidated for marshalling both vivid and tacit knowledge sources, such as by “exploiting” Internet resources for more creative and efficient construction management research.     

Organizing Large Projects: How Managers Decide

Now tools will help managers design organization structures for large engineering and construction projects. An improved understanding of how managers decide in structuring project organizations is necessary to develop these tools and to assist managers in the systematic design of organizations tailored to meet project goals under unique situations. This paper reports a portion of results from research conducted to determine current practices in project organization design. The conclusion that adaptation dominates this process leads to several implications for industry professionals and researchers wishing to improve project performance. Recognizing the role of adaptation in current practices of organizational structuring will allow managers to avoid inertia and systematically design organizations. Researchers can assist by expanding variables in organization theory to better capture project situation and structure and by developing new tools to assist in systematic organization design.     

Skunkworks Approach to Project Management

Three new product development programs attempting to meet challenging targets for time-to-market, quality, and cost were in urgent need of space and facilities. A decision was made to reengineer a light commercial building 50 miles from the main research and development and manufacturing facility. This satellite facility that housed a supplier of electroformed parts to another original equipment manufacturer would need to be entirely retrofitted to accommodate the research and development and manufacturing requirements of the four groups. The existing corporate facilities engineering group was unable to deliver the array of requests generated by the product development programs. This included 31 different projects, ranging from clean rooms and labs to air handling systems and offices. A project management team was spun off with the directive to meet customer requirements on time and within budget—even if it meant breaking rules. The project had many of the earmarks of a “skunkworks,” the concept originally developed by Lockheed Martin, as a way to quickly develop solutions by bypassing some of the time-consuming bureaucracy and allowing the team to make ad hoc decisions. The skunkworks project management team was able to deliver the projects on time and within budget by: (1) adhering to a clear focus on their mission; (2) including extensive up-front planning efforts; (3) critically analyzing customer needs; (4) leveraging project overlaps; (5) involving suppliers early; (6) empowering the team; and (7) breaking rules. Many of the lessons learned from this project are being treated as organizational learning and are currently being incorporated into other facilities engineering groups to improve their operations.     

Evolution of Collaboration in Temporary Project Teams: An Agent-Based Modeling and Simulation Approach

As construction projects get larger and more complex, it has become clear that no single entity can have complete knowledge of or the abilities to handle all matters. Therefore, collaborative practices among heterogeneous individuals, which are temporarily congregated to perform a project, are required to accomplish common project objectives. On the basis of this premise, this paper introduces an agent-based simulation of the evolution of collaboration within interorganizational networks of construction project teams from game theory and social network perspectives. The simulation confirmed that the fewer individuals are familiar with others in the network, and thereby aware of networks they are involved in, the more time it takes for networks to reach stable states. It was also found that the tendency of cohesion increased as the effort to form relationships with outside partners rose. Furthermore, the results indicated that the more effort needed to form relationships with those from other organizations, the less efficient the networks were. The model of organizational processes developed in this study explicitly incorporated a representation of individual decision makers and their interactions from both active and dynamic standpoints. This model represents a contribution to enhancing the understanding of the affect of organizational aspects on project management and to facilitating the development of tools for investigating organizations in construction.     

Institutional Theory as a Framework for Analyzing Conflicts on Global Projects

Global construction projects that involve collaboration between participants from multiple countries often result in unique challenges, and costs due to cross-national interactions. Case studies performed to investigate the cross-national interactions and tensions present on global projects suggest that institutional differences—differences in workplace norms, legal regulations, and cultural values—contribute to these costs. We demonstrate how institutional theory—a branch of organizational theory—can comprehensively describe the cross-national challenges on global projects. We show how this theory can help practitioners to more accurately classify the cross-national issues they encounter, determine the causes behind the conflicts, and judge the relative ease with which each type of conflict can be resolved. However, there are gaps in the extant application of institutional theory that prevent us from predicting institutional conflicts on global projects and devising solution strategies. These gaps are identified and a research trajectory to understand them is proposed. This paper is aimed at starting a much-needed dialogue on the mitigation of cross-national issues on global projects, and not as a demonstration of methods to eliminate all cross-national conflicts.     

Cost Performance Comparison of Two Public Sector Project Procurement Techniques

Increased industry discussion of the potential benefits of alternative forms of construction project delivery often presents little cost analysis of options. This work presents the results of a cost comparison study of completed public sector municipal facilities design and construction projects—a portion of which delivered using a traditional design-bid-build procurement approach and a portion of which delivered using the procurement technique of a negotiated lump sum construction contracts with in-house construction forces. The study compares costs for all phases of all the projects (design, bid and award, construction, and total project cost) across both methods of project procurement. Conclusions examine the cost trade-offs of using negotiated contracts with in-house forces, outline key success factors identified through this study in order to optimize the use of this form of project procurement, and identify areas for future research.     

Development of Boundary Structures for Complex-Shaped Buildings

Over the past few years, the field of architecture has witnessed revolutionary changes in design. The recent completions of Frank O. Gehry’s projects brought unprecedented attention to complex-shaped, nonconventional design. In following these latest trends, the author has been drawn to the issue concerning the structural systems currently being adopted in realizing these complicated designs. It is perhaps inevitable that the traditional structural systems, comprised of structural elements suitable for use in conventional linear shapes, face tremendous challenges and limitations in building such complicated designs. In this context, this research consists of proposing a new alternative by employing “boundary structures with continuously changing curvature,” which follow the complex-curved envelope surface, as well as fabricating an experimental model made of polymer composite materials with computer-aided design/computer-aided engineering/computer-aided manufacturing technologies. Consequently, the study aims at offering architects unprecedented freedom in design and a new paradigm for realizing their creative ideas.