Can I connect with both you and my social network? Access to network-salient communication technology and get-acquainted interactions

Although recent research has found evidence that the mere presence of a cell phone or other communication device has negative effects on the reported quality of face-to-face interactions (e.g., Misra, Cheng, Genevie, & Yuan, 2014; Przybylski & Weinstein, 2013), no prior study has examined how individuals' actual access to communication devices during an interaction may affect that interaction, either negatively or positively. This was the focus of our study. Seventy-five previously unacquainted dyads engaged in a get-acquainted interaction over Skype. In the experimental dyads, one member unobtrusively (out of the view of his or her interaction partner) checked his or her cell phone and Facebook while interacting with the other. In the control dyads, neither partner had cell phone or Facebook access. Regardless of condition, participants rated the interaction positively. Generally, being connected to one's social network had no effect on the interaction. A comparison of our results with those of recent studies (e.g., Przybylski & Weinstein) led to the conclusion that divided attention from the presence of a communication device may be detrimental for an interaction only when the network members cannot be accessed.     

Online collaboration: Collaborative behavior patterns and factors affecting globally distributed team performance

Studying the collaborative behavior of online learning teams and how this behavior is related to communication mode and task type is a complex process. Research about small group learning suggests that a higher percentage of social interactions occur in synchronous rather than asynchronous mode, and that students spend more time in task-oriented interaction in asynchronous discussions than in synchronous mode. This study analyzed the collaborative interaction patterns of global software development learning teams composed of students from Turkey, US, and Panama. Data collected from students’ chat histories and forum discussions from three global software development projects were collected and compared. Both qualitative and quantitative analysis methods were used to determine the differences between a group’s communication patterns in asynchronous versus synchronous communication mode. K-means clustering with the Ward method was used to investigate the patterns of behaviors in distributed teams. The results show that communication patterns are related to communication mode, the nature of the task, and the experience level of the leader. The paper also includes recommendations for building effective online collaborative teams and describes future research possibilities.     

The effect of computer-assisted cooperative learning methods and group size on the EFL learners’ achievement in communication skills

This study explored the effect of cooperative learning small group size and two different instructional modes (positive interdependence vs. individual accountability) on English as a Foreign Language (EFL) undergraduate learners’ communication skills (speaking and writing) achievement in computer-based environments. The study also examined the effects of disclosing/blinding the participants’ identities while interacting around computers on their post-test. The findings of the study revealed that the computer-based environment enabled the participants to blind their identities and reduce their anxiety from face-to-face debate, and so was very helpful in developing their communication skills. The use of the individual accountability mode was quite useful compared with the positive interdependence mode as it enabled all group members to perform their roles significantly. The 5-student group also significantly outperformed other groups of 2-7 members on the post-test communication skills. In conclusion, the findings of this study bring us a step closer to understanding the technique of cooperative language learning and group size.     

Social anxiety and computer-mediated communication during initial interactions: Implications for the hyperpersonal perspective

The study examined how the reduced nonverbal cues characteristic of computer-mediated communication (CMC) moderated the potentially negative interpersonal outcomes of social anxiety in initial interactions. Hypotheses predicted that CMC would mitigate the extent to which social anxiety caused interpersonal perceptions of anxiety and that CMC would attenuate the negative association between one’s social anxiety and one’s partner’s conversational satisfaction. A sample (N = 206) of undergraduate students were paired in unacquainted dyads and then engaged in initial interaction conversations in either a face-to-face (FtF) or CMC context. The researchers measured social anxiety before the conversation and a number of outcomes after the conversation. The results revealed that CMC is a significant contingent condition to the association between social anxiety and one’s partner’s perception of this anxiety and a contingent condition to the association between social anxiety and one’s partner’s conversational satisfaction.     

Guiding knowledge communication in CSCL via group knowledge awareness

Computer-mediated collaboration is not in and of itself a beneficial setting for learning. Environments for computer-mediated collaboration need to trigger learning-productive interactions. In this paper, we propose to implement tools providing group knowledge awareness (GKA), i.e., information about collaborators’ knowledge. GKA is typically restricted in CSCL environments. A GKA tool visualizing self-assessed learner knowledge, their partner’s self-assessed knowledge, and thus the distribution of knowledge, was studied in a computer-mediated collaborative learning scenario. Thirty-eight dyads were randomly assigned to either the GKA condition (GKA tool) or a control condition (only learner’s own knowledge was visualized). Results show that the GKA tool guided learners in their collaboration and, more specifically, in designing their communicative acts. Depending on the self- vs. partner-oriented purpose of the communicative act, the learner’s own vs. the partner’s knowledge guided communication. Guided communication was a mechanism for perceived learning gains and perceived knowledge convergence. A knowledge test failed to reveal a significant difference between the GKA and the control condition. In this paper, we will discuss characteristics of GKA tools and their impact on collaboration.     

Investigating the relations between motivation,tool use,participation, and performance in an e-learning course using web-videoconferencing

Web-videoconference systems offer several tools (like chat, audio, and webcam) that vary in the amount and type of information learners can share with each other and the teacher. It has been proposed that tools fostering more direct social interaction and feedback amongst learners and teachers would foster higher levels of engagement. If so, one would expect that the richer the tools used, the higher the levels of learner engagement. However, the actual use of tools and contributions to interactions in the learning situation may relate to students’ motivation. Therefore, we investigated the relationship between available tools used, student motivation, participation, and performance on a final exam in an online course in economics (N = 110). In line with our assumptions, we found some support for the expected association between autonomous motivation and participation in web-videoconferences as well as between autonomous motivation and the grade on the final exam. Students’ tool use and participation were significantly correlated with each other and with exam scores, but participation appeared to be a stronger predictor of the final exam score than tool use. This study adds to the knowledge base needed to develop guidelines on how synchronous communication in e-learning can be used.     

Establishing an electronic collaborative learning environment in a university consortium: The CIRCLE project

The Consortium Interactive Research on Collaborative Learning Environments (or CIRCLE) project, was designed to examine (a) how the distance among remote universities can be bridged electronically; and (b) how this bridge can be used to develop truly collaborative learning with shared, distributed student and faculty responsibilities. Although the problem of “distance learning” based on the model of instructional television has been well-studied, the problem of collaborative distance learning, based on a design team model, poses new technological and psychological issues. The CIRCLE project was designed to develop a model of four-way instructional collaboration that places relatively small demands on existing university technological resources. Thus, this project focused on an examination of the human resources, the nature of video and audio interaction, and simple schemes for synchronous computer-based communication. The results of a number of collaborative trials indicated that interaction over high bandwidth video channels worked well with little training. However, the trials also indicated a need for better synchronous computer-based media to facilitate interactions. Further, the trials raised a number of technical, social, and task constraints that influence the effectiveness of the interactions.     

Email small group peer review revisited

Attention to email exchanged among a small group of student peers supercedes discussion of networked computer labs and is distinguished from research on collaborative classroom work in general, on online peer tutoring in writing centers, on email communication in online professional writing courses, and on online discourse in general. Email peer response within small groups is different from larger-scale, one-to-many computer-based communication tools (CBCT) on class mailing lists, bulletin boards, blogs, and wikis on the one hand and smaller-scale, one-to-one email exchange between an individual student and a peer tutor on the other hand. The benefits of assignments that require small groups to respond electronically and asynchronously to each other's drafts are analyzed and illustrated: rhetorical/thematic, discursive/environmental, technological, logistical/time management. The practicalities of students’ exchange of drafts, deadlines, and other guidelines are explained and illustrated in typical student email responses and model instructor handouts.     

Exploring gender and gender pairing in the knowledge elaboration processes of students using computer-supported collaborative learning

The aim of the study is to investigate the influence of gender and gender pairing on students’ learning performances and knowledge elaboration processes in Computer-Supported Collaborative Learning (CSCL). A sample of ninety-six secondary school students, participated in a two-week experiment. Students were randomly paired and asked to solve several moderately structured problems concerning Newtonian mechanics. Students’ pretest and posttest performances were analyzed to see whether students’ gender and the gender pairing (mixed or single-gender) were significant factors in their problem solving learning in CSCL. Students’ online interactions were also analyzed to unravel the dynamic process of individual knowledge elaboration. The multilevel analyses revealed that a divergent pattern of knowledge elaboration was a significant predictor for students’ learning achievement, and in mixed-gender dyads students’ knowledge elaboration processes were more inclined to diverge from each other. Moreover, females in single-gender dyads significantly outperformed females in mixed-gender dyads. But this was not the case for male students.     

Investigating verbal interactions when primary chidren use computers

Abstract This paper is based upon some early results of a research project currently underway at Edith Cowan University to investigate the nature of young children's interactions centred on and around the use of new technologies for learning. The research focused on children working in dyads on a single computer-based language task; the software used was chosen to facilitate children's talk. This paper reports a number of findings, including the difficulties of predicting the quality of children's interactions at the computer; the likely significance of a wide range of factors that influence children's interactions; and, the lack of patterns in children's interactions over time. From the analysis of the data, two categorisations are given which might be useful to guide further research into the nature of children's interactions using the computer. The first categorisation is a checklist of verbal interaction types, and the second, a checklist for metacognitive components in children's interactions.     

Creative use of podcasting in higher education and its effect on competitive agency

This paper describes an academic experience of podcasting, which involved a group of students of a course on multimedia communication and human–computer interaction. These students acted both as users of the university’s podcasting service, and as creators of podcasted lessons. A comprehensive analysis based on the evaluation of the effects on student performance, on data from student satisfaction surveys, from interviews and from instructors’ observations provided encouraging results: Full-time students co-involved in lessons’ podcasting outperformed colleagues of the previous years and achieved higher levels of what we define as competitive agency, that led them to better understand the theoretical issues of the course and to more effective practical skills.     

Effects of face-to-face versus chat communication on performance in a collaborative inquiry modeling task

In many contemporary collaborative inquiry learning environments, chat is being used as a means for communication. Still, it remains an open issue whether chat communication is an appropriate means to support the deep reasoning process students need to perform in such environments. Purpose of the present study was to compare the impact of chat versus face-to-face communication on performance within a collaborative computer-supported modeling task. 44 Students from 11th-grade pre-university education, working in dyads, were observed during modeling. Dyads communicated either face-to-face or through a chat tool. Students’ reasoning during modeling was assessed by analyzing verbal protocols. In addition, we assessed the quality of student-built models. Results show that while model quality scores did not differ across both conditions, students communicating through chat compressed their interactions resulting in less time spent on surface reasoning, whereas students who communicated face-to-face spent significantly more time on surface reasoning.     

Unraveling the message quilt: A case-study examination of student interaction in computer-based communication assignments

Student interaction and computer-based communication tool usage patterns were examined in two courses that required active use of computer-based communication tools. University students completed a set of communication assignments with either the instructor or other students as the primary audience. Case analyses developed from interviews, interaction coding, and qualitative analysis compare the communication content, the communication exchange format, and the timing of the communicative interaction of these student assignments. The results show that content focused on substantive course material, the exchange format closely mirrored the assignments, and a significant proportion of the communication took place outside of the “normal” 8 a.m. to 5 p.m. timeframe. These results suggest that instructors must carefully consider the outcomes they desire from the technology to be sure that assignments will lead to those outcomes. Additionally, the results indicate that students do use the technology at varying times, resulting in an expanded classroom space.     

Communication patterns during synchronous Web-based military training in problem solving

The nature of communication among geographically dispersed groups of learners using text messaging in a military training environment was assessed. A total of 6601 acts of chat were coded into one of three interaction content categories (social, task, or technology-related) and analyzed for frequency and relative change over time. Results indicated shifting patterns of interaction over the 6-month course; while technology concerns gradually diminished, on task discussion peaked in the middle months and social interactions were higher at the start and end of the training. Overall, student chats were categorized as on-task 55%, social 30%, or technology-related 15%. Examples of chats and focus group data indicated that there was an emphasis on fostering student problem solving within the online course.     

An analysis of peer interaction patterns as discoursed by on-line small group problem-solving activity

Currently, numerous on-line discussion forums have been developed for educational purposes; therefore, a better understanding about peer student discussion or discourse interactions is quite important. Through gathering peer learning interactions on 57 college computer science students, who were randomly assigned into 14 small groups for solving programming problems, this study analyzed the content of their discourse interactions. First, it was revealed that the most frequent interactions were related to some questions or suggestions regarding how to effectively coordinate peer members. However, different features of peer interactions were found across different small groups. By time sequence analysis of peer interactions, it was found that issues and positions were proposed mostly in the initial and middle stages of the study, while the conflicts frequently occurred in the beginning stage. Finally, this study suggested five peer interaction patterns in terms of peer knowledge exchange, including centralized knowledge exchange, distributive knowledge exchange, group development impediment, ability impediment and partial knowledge exchange. A further analysis of students’ knowledge exchange patterns revealed that peer students’ background abilities played an important role on the ways of knowledge exchange involved in the on-line peer learning activity. Certain configurations of students’ background abilities tended to lead to a particular communication pattern. The implications derived from the findings for educational practice were also discussed. For example, the small groups with peer members of high achievement (or heterogeneous abilities) may not guarantee the success of group work. Many of them need teachers or moderators to scaffold the process of peer interactions and learning.     

Characterizing communication networks in a web-based classroom: Cognitive styles and linguistic behavior of self-organizing groups in online discussions

In this study, we explore the cognitive style profiles and linguistic patterns of self-organizing groups within a web-based graduate education course to determine how cognitive preferences and individual behaviors influence the patterns of information exchange and the formation of communication hierarchies in an online classroom. Network analysis was performed on communication data collected from 1131 student messages posted in 19 asynchronous online discussion forums to determine centrality, clique membership, and core-periphery structure in the communication networks. The social network data were examined in relation to the students' cognitive style profiles, which were assessed using the Kirton Adaption-Innovation Inventory (KAI) (32 and 33). The cognitive style composition of small cliques (dyadic and triadic) was found to be highly heterogeneous, often with large cognitive gaps between clique members, which suggests that web-based environments may mask cognitive style differences that have been shown to create conflict in face-to-face interactions. In addition, the cognitive style mean of the students in the core of the network was found to be significantly more adaptive than that of the periphery group. To further characterize the nature of the communicative interactions, automated linguistic analysis was used to analyze the students' writing samples. Interestingly, students in the core of the social network demonstrated a significantly higher usage of several language features associated with individuals who actively promote enhanced group performance and cohesion. For our sample, the linguistic behaviors of students in the core of the social network, coupled with their more adaptive cognitive style preferences, suggest that these students may inherently place greater value on fostering group cohesion than those in the periphery.     

Exploring relationships between students’ interaction and learning with a haptic virtual biomolecular model

This study explores tertiary students’ interaction with a haptic virtual model representing the specific binding of two biomolecules, a core concept in molecular life science education. Twenty students assigned to a haptics (experimental) or no-haptics (control) condition performed a “docking” task where users sought the most favourable position between a ligand and protein molecule, while students’ interactions with the model were logged. Improvement in students’ understanding of biomolecular binding was previously measured by comparing written responses to a target conceptual question before and after interaction with the model. A log-profiling tool visualized students’ movement of the ligand molecule during the docking task. Multivariate parallel coordinate analyses explored any relationships in the entire student data set. The haptics group produced a tighter constellation of collected final docked ligand positions in comparison with no-haptics students, coupled to docking profiles that depicted a more fine-tuned ligand traversal. Students in the no-haptics condition employed double the amount of interactive behaviours concerned with switching between different visual chemical representations offered by the model. In the no-haptics group, this visually intense processing was synonymous with erroneously ‘fitting’ the ligand closer distances to the protein surface. Students who showed higher learning gains tended to engage fewer visual representational switches, and were from the haptics group, while students with a higher spatial ability also engaged fewer visual representational switches, irrespective of assigned condition. From an information-processing standpoint, visual and haptic coordination may offload the visual pathway by placing less strain on visual working memory. From an embodied cognition perspective, visual and tactile sensorimotor interactions in the macroworld may provide access to constructing knowledge about submicroscopic phenomena. The results have cognitive and practical implications for the use of multimodal virtual reality technologies in educational contexts.     

Effects of time pressure and communication environment on team processes and outcomes in dyadic planning

An experiment compared dyadic performance in a radio communication and a more sophisticated communication environment to face-to-face (FtF) meetings. Thirty-six dyads, working under low or high time-pressure conditions, needed to combine information and to produce a written plan. Teams working in the sophisticated communication environment collaborated from separate locations over a networked computer system allowing them to share a note-taking program, work in parallel, and exchange in real-time audio as well as video. Results revealed detrimental effects of time pressure on both team processes and outcomes, and supported our hypothesis that distributed teams can perform as well as FtF teams. No differences were found between FtF teams and teams working in the sophisticated communication environment on process and outcome measures, except for the quantity of performance: The sophisticated communication environment enabled distributed teams to work on the task more rapidly than their FtF counterparts. Radio teams produced plans of lower quality and were less satisfied with the quality of their planning process than FtF teams.     

Managing peer relationships online – Investigating the use of Facebook by juvenile delinquents and youths-at-risk

While extensive research has been conducted on young people’s peer interaction via online communication, the focus has been on mainstream youths, with marginalized youth communities being understudied. To help address this inadequacy, the current study conducted interviews with Singaporean male juvenile delinquents (n = 36) to understand the role of online communication in their peer interactions and the salient characteristics of such interactions. Our findings show that Facebook was the principal tool of online peer interaction. However, given the particular circumstances of juvenile delinquents, online social networking presents issues that may compromise efforts to rehabilitate them. These include extending the time and opportunities for unstructured and unsupervised peer socialization, peer endorsement of delinquent acts and the pressure of having to display group loyalty in the online space. Even after rehabilitation, youths who attempt to distance themselves from their delinquent peers are challenged by the persistence of their online social networks.