Predicting workplace aggression: A meta-analysis.

The authors conducted a meta-analysis of 57 empirical studies (59 samples) concerning enacted workplace aggression to answer 3 research questions. First, what are the individual and situational predictors of interpersonal and organizational aggression? Second, within interpersonal aggression, are there different predictors of supervisor- and coworker-targeted aggression? Third, what are the relative contributions of individual (i.e., trait anger, negative affectivity, and biological sex) and situational (i.e., injustice, job dissatisfaction, interpersonal conflict, situational constraints, and poor leadership) factors in explaining interpersonal and organizational aggression? Results show that both individual and situational factors predict aggression and that the pattern of predictors is target specific. Implications for future research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Effects of Individual Differences and Charismatic Leadership on Workplace Aggression.

This study examined the effects of individual differences variables (trait anger, self-control, negative affectivity, attitudes toward revenge, and attributional style) and charismatic leadership on incidents of workplace aggression in a sample of 213 employees from a wide range of organizations. Hierarchical multiple regression analyses indicated that the individual differences variables accounted for 27% of the variance in workplace aggression and that charismatic leadership accounted for an additional 3% after controlling for individual differences. In addition, psychological empowerment partially mediated the relationship between charismatic leadership and workplace aggression. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Psychosocial predictors of supervisor-, peer-, subordinate-, and service-provider-targeted aggression.

The authors investigate whether known person predictors (trait anger, trait aggression) and situational predictors (perceived interpersonal mistreatment, perceived organizational sanctions against aggression) of supervisor-targeted aggression also predict employee's aggression toward other workplace targets, namely peers, subordinates, and customers' aggression toward service providers. The authors also investigate the moderating impact of situational factors on the relationship between person factors and aggression. Participants (N = 308) were asked whether they had a conflict with their supervisor, a subordinate, a work peer, and/or a service provider in the past 6 months. Different patterns of main and interaction effects emerged across the 4 targets, suggesting the importance of accounting for the target of aggression in workplace aggression research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

"It was a thought pitch": Personal, situational, and target influences on hit-by-pitch events across time.

This study tested the possibility that hit-by-pitch events in Major League Baseball could be explained by theories of aggression. Consistent with the general aggression model, personal and situational characteristics interacted to predict these events. Pitchers were more likely to hit batters in situations that allowed them to restore justice and protect valued social identities. Higher order interactions revealed that the likelihood of being hit by a pitch in these situations depended on the background of the pitcher and the race of the batter. Consistent with the culture of honor theory, pitchers from the southern United States were more likely to hit batters in these situations, but primarily if the batter was White. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Exploring the role of individual differences in the prediction of workplace aggression.

This study investigates the relationship between individual differences and the incidence of workplace aggression in a sample of employees from a transportation company and a public school system. Hierarchical multiple regression analysis indicated that measures of trait anger, attribution style, negative affectivity, attitudes toward revenge, self-control, and previous exposure to aggressive cultures accounted for 62% of the variance in the participants' self-reported incidence of workplace aggression. Further research on workplace aggression is advocated, focusing on the role of individual differences and their interactions with organizational and group-level variables. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Examining genetic and environmental effects on reactive versus proactive aggression.

This study compared the contribution of genes and environment to teacher-rated reactive and proactive aggression in 6-year-old twin pairs (172 pairs: 55 monozygotic girls, 48 monozygotic boys, 33 dizygotic girls, 36 dizygotic boys). Genetic effects accounted for 39% of the variance of reactive aggression and for 41% of the variance of proactive aggression. The remainder of the variance was explained by unique environmental effects. Genetic as well as unique environmental effects were significantly correlated across reactive and proactive aggression (genetic correlation = .87, environmental correlation = .34), but this overlap was largely due to a common underlying form of aggression (i.e., teacher-rated physical aggression). Once common etiological factors due to physical aggression were accounted for, reactive and proactive aggression shared no other genes and only a few environmental influences, although additional specific genetic and environmental effects were observed for both reactive and proactive aggression. These specific effects indicate that both reactive and proactive aggression may be influenced mostly by socialization experiences that are specific to each type of aggression and only to a very small degree by specific genes. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Syndromal versus contextualized personality assessment: Differentiating environmental and dispositional determinants of boys' aggression.

Two studies examined how "syndromal" approaches to assessment confound differences between individuals in the person and situation variables that contribute to their behavior. In a field study, a widely used instrument was found to be sensitive to the base rates of boys' aggression but, as expected, did not discriminate between boys who were similar in their behavior base rates but different in their social environments and how they responded to them. A laboratory experiment replicated this finding and demonstrated that social observers discriminated between targets on the basis of their functional properties even though syndrome scores did not. The results clarify how syndromal methods can obscure situational factors, conflict with people's social knowledge, and reinforce the view that syndromes exist "in the individual" rather than in person–environment interactions. Implications for developing more contextually sensitive instruments are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Inferences about the morality of an aggressor: The role of perceived motive.

The research investigated perceivers' inferences about the morality of target persons who engaged in aggressive behavior. Across several experiments, inferences about the morality of an aggressor were based more on the perceived motives of the target than on the presence of facilitating situational forces. For example, when a target's aggression was facilitated by personal rewards for aggression (instrumental aggression), perceivers inferred more negative motives and attributed lower morality to the target than when the target's aggression was facilitated by situational provocation (reactive aggression). The results suggest that perceived motives play an important role in dispositional inference and pose a problem for models that focus primarily on perceived causality, assumptions about base rates (consensus), or diagnosticity. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Verbal abuse from outsiders versus insiders: Comparing frequency, impact on emotional exhaustion, and the role of emotional labor.

Research on aggression from organizational outsiders (customers, clients or patients) has ignored insider-instigated aggression, and has been limited to employees in emotional labor jobs (e.g., social work and customer services). The authors argue that customer-employee interactions have distinct characteristics from organizational insider interactions, and provide two studies to compare the frequency and strain of verbal abuse from customers, supervisors and coworkers. Furthermore, they assess whether customer verbal abuse is only a critical issue for employees in jobs requiring emotional labor, measured with both O*NET job codes and self-reported display rules. With a national random sample of U.S. employees (n = 2446) and a convenience sample of U.S. employees who have customer contact (n = 121), the authors find that verbal abuse from outsiders (1) occurs more frequently than insider verbal abuse, particularly for those with higher emotional labor requirements, and (2) predicts emotional exhaustion over and above insider verbal abuse, regardless of emotional labor requirements. The authors conclude that better integration of customer aggression and insider aggression research is needed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Physical aggression in relation to different frustrations.

This study investigated the effect of 3 kinds of frustration on college students' aggression: task failure, interference with winning money, and interference with attaining a better course grade. The different frustrations did not generally lead to different intensities of aggresion, but all 3 led to more aggression than a control. Although frustration did elicit aggression, the effect was slight. This was explained by the mode of aggression (physical) and the fact that it had no instrumental value in overcoming frustration. It was suggested that instrumental value of aggression is a major determiner of the frustration-aggression relationship. Men were found to be more aggressive than women. Men aggressed more against men than against women, but the sex of the victum was unimportant for the female aggressors. Thus sex differences in aggression occur not only in the aggressor but also in the victum. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Anality, political aggression, acquiescence, and questionnaire construction.

A criticism of methodological deficiencies in Rabinowitz's attempt to demonstrate that Farber's "reported correlation between anality and political aggression can be explained away as a result of an acquiescence response set." From Psyc Abstracts 36:01:1HE78F. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Etiology and measurement of relational aggression: A multi-informant behavior genetic investigation.

Although the study of relational aggression is gaining attention in the literature, little is known about the underlying causes of this behavior and the relative validity of various informants. These issues were addressed in a sample of 1,981 6- to 18-year-old twin pairs (36% female, 34% male, 30% opposite-sex). Relational aggression was assessed via maternal and self-report using a structured interview. Univariate models estimated genetic and environmental influences by informant and examined evidence for gender differences. A psychometric model combined data from both informants to estimate etiologic influences that were both common to the informants and informant specific. In both sexes, the latent variable reflecting the mother’s and child’s shared perception of the child’s relational aggression was substantially influenced by both additive genetic (63%) and shared environmental (37%) influences, although this latent variable accounted for much greater variance in the maternal report (66%) than it did in the youth report (9%). In addition, informant-specific additive genetic and shared environmental influences were found only for the youth report, with all remaining variance in the mother’s report attributed to nonshared environmental influences. Results are discussed in the context of measuring relational aggression and the importance of multiple informants. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Low-level relationship aggression and couple therapy outcomes.

Increasing evidence supports the efficacy of conjoint therapies that focus on intimate partner violence for couples who engage in mild to moderate physical aggression but want to preserve the relationship and end the aggression. However, there has been no examination of how this population responds to couple therapy that does not have a specific focus on aggression. This lacuna in the research literature is of concern because couples with a history of low-level aggression often seek couple therapy, but couple therapy without a focus on violence is thought to potentially exacerbate aggression. In the current study, the authors examined the efficacy of non-aggression-focused behavioral couple therapy for couples with and without a history of mild physical aggression. One hundred thirty-four couples, 45% of whom had experienced low-level aggression in the year prior to therapy, completed up to 26 sessions of couple therapy and 2 years of follow-up assessments. Results demonstrated no significant differences in relationship and individual outcomes by history of aggression. In addition, couples maintained very low levels of physical aggression during and after treatment and showed reductions in psychological aggression when relationship and individual functioning improved. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Land battles, generals, and armies: Individual and situational determinants of victory and casualties.

Military success on the battlefield was hypothesized to be a function of both individual and situational factors. Potential individual determinants included age (linear and curvilinear), experience (battles and years), competence (winning streaks and cumulative victories), and willingness to take the offensive. Possible situational determinants included army size, home defense, divided command, and soldier heterogeneity. Military success was gauged according to either a tactical victory or a battle casualty edge (or superior "kill ratio"). A discriminant analysis of 326 land battles indicated that the victor could be identified 71% of the time, given the predictors of years of experience, winning streaks, willingness to take the offensive, and divided command. A regression analysis of 205 land battles found that 18% of the variance in battle casualty edge could be explained if cumulative victory, army size, divided command, and date were known. Individual determinants were more important for predicting victory, whereas situational determinants were more crucial for predicting an edge in battle casualties. No Individual?×?Situation interaction effects were found. (24 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

External validity of "trivial" experiments: The case of laboratory aggression.

The external validity of artificial "trivial" laboratory settings is examined. Past views emphasizing generalizability of relations among conceptual variables are reviewed and affirmed. One major implication of typical challenges to the external validity of laboratory research is tested with aggression research: If laboratory research is low in external validity, then laboratory studies should fail to detect relations among variables that are correlated with aggression in "real-world" studies. Meta-analysis was used to examine 5 situational variables (provocation, violent media, alcohol, anonymity, hot temperature) and 3 individual difference variables (sex, Type A personality, trait aggressiveness) in real-world and laboratory aggression studies. Results strongly supported the external validity of trivial laboratory studies. Advice is given on how scholars might handle occasional discrepancies between laboratory and real-world findings. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Antisemitism and the expression of fantasy aggression.

"In order to test a hypothesis derived from the scapegoat theory of prejudice [Dollard, et al, 1939], two groups… chosen on the basis of… high and… low scores on the Levinson Anti-Semitism Scale, [A-S] were subjected to an aggression arousing situation. Following aggression arousal a specially designed fantasy test was administered, which yielded measures of aggression expressed toward fantasy characters with Jewish or non-Jewish names. Control subjects, matched with Arousal group subjects on… A-S scores, took the fantasy test without prior aggression arousal. Aggression arousal produced significant differences in the fantasy aggression of High and Low A-S subjects… . [supporting] the hypothesis that persons high in anti-Semitism have a greater… tendency… to displace aggression selectively onto Jews." From Psyc Abstracts 36:04:4GD54W. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Chronic immobilization stress alters aspects of emotionality and associative learning in the rat.

Chronic stress significantly alters limbic neuroarchitecture and function, and potentiates emotionality in rats. Chronic restraint stress (CRS) increases aggression among familiar rats, potentiates anxiety, and enhances fear conditioning. Chronic immobilization stress (CIS) induces anxiety behavior and dendritic hypertrophy in the basolateral amygdala, which persist beyond a recovery period. However, little else is known about the emotional impact of CIS as a model of chronic stress or depression. Therefore, the authors present two experiments examining emotional and learned responses to CIS. In Experiment I, the authors examine individual differences in behaviors during and after CIS, specifically: struggling, aggression, learned helplessness, inhibitory avoidance, and escape behavior. In Experiment II, the authors confirm the effects of CIS on aggression and struggling during immobilization, and correlate individual responses with aspects of conditioned fear. Here the authors report significant effects of CIS on aggression, inhibitory avoidance, escape, as well as learned aspects of fear (i.e., fear conditioning) and inescapable stress (i.e., struggling and helplessness). These results emphasize the emotional and learned responses to CIS evident during and after the stress treatment, as well as the importance of individual differences. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Serotonin 5-HT1A and 5-HT? receptors in an impulsive–aggressive phenotype.

In adult male hamsters, individual differences in offensive aggression are correlated with differences in impulsive choice and decreased serotonin (5-HT) innervation. As serotonin 1A (5-HT1A) receptors participate in the inhibition of aggression, whereas 5-HT?receptor activation facilitates aggression, the authors hypothesized that differences in their expression are associated with differences in behavior. The authors confirmed previous behavioral associations, using a delay-discounting paradigm with various delays, as high-aggression (H-Agg) hamsters preferred the immediate-reward lever over the delayed-reward lever under most delays, compared with low-aggression (L-Agg) hamsters. Although the authors observed a greater density of 5-HT1A receptor immunoreactivity in H-Agg hamsters within several areas, it appears to be related to a lack of serotonin release, as supported by further observations of decreased immunoreactive perikarya and 5-HT1A receptors in fluoxetine-treated hamsters. Also, 5-HT? receptor density was greater in H-Agg hamsters within select areas. The data indicate a convergence of impulsive and aggressive characteristics to one phenotype that is associated with various aspects of serotonin function, such as serotonin release and differential expression of 5-HT1A and 5-HT? receptors. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The aggression paradox: Understanding links among aggression, sensation seeking, and the consideration of future consequences.

Four studies involving 573 female and 272 male college students demonstrated that multiple forms and measures of aggression were associated with high levels of sensation seeking, impulsivity, and a focus on the immediate consequences of behavior. Multiple regression analyses and structural equation models supported a theoretical model based on the general aggression model (C. A. Anderson & B. J. Bushman, 2002), positing that hostile cognition and negative affect mediate the relationships between the aforementioned individual differences and aggression. Sensation seeking also predicted a desire to engage in physical and verbal aggression. The final study demonstrated that relative to those scoring low, individuals scoring high on the consideration of future consequences are only less aggressive when aggression is likely to carry future costs. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Sex Differences in Aggression in Real-World Settings: A Meta-Analytic Review.

Meta-analytic reviews of sex differences in aggression from real-world settings are described. They cover self-reports, observations, peer reports, and teacher reports of overall direct, physical, verbal, and indirect forms of aggression, as well as (for self-reports) trait anger. Findings are related to sexual selection theory and social role theory. Direct, especially physical, aggression was more common in males and females at all ages sampled, was consistent across cultures, and occurred from early childhood on, showing a peak between 20 and 30 years. Anger showed no sex differences. Higher female indirect aggression was limited to later childhood and adolescence and varied with method of measurement. The overall pattern indicated males' greater use of costly methods of aggression rather than a threshold difference in anger. (PsycINFO Database Record (c) 2010 APA, all rights reserved)