简化IT，消除系统依赖症

简化IT就是降低企业IT管理的复杂程度,让IT系统减少对IT人员的依赖性。前些年,许多企业将IT硬件的采购当作是企业信息化工程,长期下来,复杂的IT系统不但使系统本身变得臃肿低效,而且过     

飞行控制系统BIT虚警问题分析研究

飞控系统是飞机的关键核心系统,其中B IT分系统中存在较高的虚警率是制约其快速发展、影响其有效使用的关键问题之一,有效降低B IT虚警率的研究是B IT研究中的主要内容之一。总结归纳了飞控系统B IT各种虚警的原因。按照B IT硬/软件设计、人工环境因素等几个方面提出了一个较为系统和完整的B IT虚警解决方案。对提升飞控系统B IT的性能,推进B IT深入、广泛、有效的应用具有十分重要意义。     

CIO:曾永红

万科股份有限公司IT营运与服务中心经理十二年的IT项目管理、IT服务运营经验,擅长IT基础架构规划、实施和运维。参与过的重大项目包括:-万科集团财务系统、成本系统、资金系统项目;     

信息化风险监管机制下的IT系统研究

IT系统的建设和发展具有投资力度大、业务范围广、安全标准高等特征,其系统的搭建具备很多不确定因子,并存在较高的风险。IT部门管理者应利用信息化风险监管理念完善部门和项目建设。基于此,首先给出IT系统的信息化风险监管机制,进而分析了信息化风险监管机制下的IT系统建设和IT系统的项目信息化风险监管计划,最后给出IT系统的项目信息化风险识别进程和风险控制方法。     

虚拟化的适应力

今天,服务器虚拟化已是大势所趋,IT虚拟化时代已经到来,过去企业重IT基础架构建设,重各个IT系统的计算能力。未来将着重建设虚拟化IT环境,将关注整个IT系统的适应能力。     

IT运维管理一体化模式浅析

随着网络应用业务的不断扩展和信息化建设的持续深入,IT系统越来越复杂,业务对IT系统的依赖程度也越来越紧密,对IT系统运行的稳定性、可靠性要求越来越高,确保IT系统的稳定安全运行是企业面临的普遍问题和考验。本文从信息化的发展趋势、IT运维的实际需求和信息安全的必然要求出发,阐述了构建IT运维管理一体化平台的建设思路。     

IT技术推动工业自动化六大发展趋势

最近几年，传统自动化技术与IT技术加速了融合的进程，IT技术快速进入工业自动化系统的各个层面，改变了自动化系统长期以来不能与IT技术同步增长的局面。菲尼克斯电气公司顺应市场，抓住机遇，不断创新，推出了IT—Powered Automation（IT动力自动化）系统，从而推动了工业自动化系统的快速发展。     

蓝代斯克：简化您的IT生活

现在IT管理人员完全可以放轻松一点,利用蓝代斯克领先的系统和安全管理解决方案,让自己的IT生活从此得到简化! 随着企业IT系统规模的迅速扩大, 企业对IT管理系统的需求也随之增加。IT结构日趋复杂化,一个企业IT系统中拥有数百台PC机是常见的事,再加上各种用途的服务器、笔记本电脑、内部网络、外部网络,使得企业IT系统的管理成为令人头疼的大问题。蓝代斯克的集成设备配置和安全管理解决方案将使企业用户和IT管理人员能轻松应对复杂的IT管理工作,让企业IT系统安全、稳定、可靠地运行。     

基于云计算的电信IT支撑系统研究

IT支撑系统是电信企业的重要组成部分,是电信企业差异化竞争的关键所在。通过对电信企业IT支撑系统的建设背景、模式和系统架构以及IT支撑系统中存在的问题进行分析,结合云计算的优势及特点,对云计算技术在电信企业IT支撑系统中的应用进行了探讨。     

浅谈以ITIL理论为基础的计算机监控系统的开发

随着IT技术的不断发展,企业计算机业务应用IT服务系统越来越广泛。本文根据IT服务系统产生的背景和计算机监控系统产生现状,对ITIL理论在计算机监控系统的应用进行分析。     

An Empirical Analysis of the Relationship Between IT Training Sources and IT Value

Information technology (IT) training has been identified as a key factor for the success of IT applications and the most frequently applied coping mechanism to handle changing IT. However, there is a question as to how IT training has to be conducted to obtain desired outcomes (higher levels of IT value). This paper analyses the presence of IT training sources used by firms and examines the influence on IT business value. Here, IT training is studied according to three IT training sources: in-house IT training, outside IT training, and self IT training by employees. In addition, differences in IT training sources are analysed according to two contingency factors: business size and business industry. Results show a positive relationship between IT training sources (outside and self IT training) and IT business value and confirm that IT training sources are positively related to business size and differ moderately by business industry.     

企业信息化建设成功之路——IT治理

IT治理是以企业战略为导向,以IT业务过程和IT服务的改进为手段,合理利用IT资源,规避IT风险的动态改进过程。本文从战略管理的角度分析企业信息化建设,认为IT实施与战略目标的背离是其失败的主要原因,并以COBIT模型为例论述了IT治理的流程。     

The Effect of IT Governance Maturity on IT Governance Performance

There are several best practice based frameworks that detail effective arrangements for the internal structure of an IT organization. Although it is reasonable that there is a correlation between the quality of the internal structure of an IT organization – labeled IT governance maturity, and the external impact of the same IT organization on the business – labeled IT governance performance, this has not been validated. The results, based on 35 case studies, confirm the hypotheses of a positive correlation between IT governance maturity and IT governance performance. Among IT processes described in 34 references, the internal structure of the IT organization, clearly defined organizational structures and relationships, mature quality management, and cost allocation show the strongest positive correlation to IT governance performance. The maturity of project management and service level management, as well as performance and capacity management, show almost no correlation to IT governance performance. The findings can be used to improve current frameworks for IT governance.     

我国IT服务行业的发展前景与人才储备需求分析

随着经济全球化发展趋势加快和市场竞争的加剧,如何专注自己的核心业务已经成为企业最重要的生存法则之一.2000年至今,全球IT服务外包业务高速增长带动了全球IT服务外包产业的快速发展,IT服务企业雨后春笋一般纷纷成长起来,但IT服务企业数量和规模还远远不够,IT服务人才短缺和结构的不合理严重制约了我国IT服务外包产业的快速发展.随着中国IT技术市场与国际标准的全面接轨,IT服务人才的培养和储备已经成为我国与各国IT服务行业之间竞争的主要砝码.本文分析了我国IT服务行业的发展前景,以及对IT服务人才的潜在需求,以帮助IT服务企业做好人力资源规划,同时也为高等学校培养IT服务人才提供参考依据.     

An examination of the antecedents and consequences of organizational IT innovation in hospitals

The healthcare industry is widely recognized as information-intensive and IT is considered to be an intrinsic component of the success of healthcare organizations such as hospitals. While both researchers and practitioners have argued that hospitals should aspire to be IT innovators, most tend to be IT laggards. An understanding of the factors that drive hospitals to become IT innovators remains an important phenomenon of interest. However, there is a lack of theory-driven empirical research that systematically investigates the factors that influence a hospital’s strategic choice to be an IT innovator and the influence of IT innovation on hospital performance. This study bridges the extant gaps in the literature by developing and testing an integrated model that seeks to understand why certain hospitals are IT innovators. Using IT innovation theory as our theoretical foundation, we examine three antecedents, including the chief information officer (CIO) strategic leadership, the top management team’s (TMT) attitude toward IT, and the hospital’s climate. Further, we examine the influence of IT innovation on the impact of IT within the hospital and the influence of IT impact on the hospital’s financial performance. The research model was tested using both survey and archival data from 70 matched pairs of hospital CIOs and executives. The quantitative analysis is supplemented with by interviews with 10 participating CIOs to further examine the relationship of the CIO to hospital IT innovation. The results suggest that the CIO strategic leadership and the TMT’s attitude toward IT are key factors that influence IT innovation; however, the influence of a hospital’s climate on organizational IT innovation is contingent upon the CIO’s level of strategic leadership. The results also suggest that hospitals that are IT innovators can generate greater impact from IT, which in turn results in greater performance for the hospital. Theoretical and practical implications as well as future research directions are discussed.     

Effective information technology (IT) governance mechanisms: An IT outsourcing perspective

Effective IT governance will ensure alignment between IT and business goals. Organizations with ineffective IT governance will suffer due to poor performance of IT resources such as inaccurate information quality, inefficient operating costs, runaway IT project and even the demise of its IT department. This study seeks to examine empirically the individual IT governance mechanisms that influence the overall effectiveness of IT governance. Furthermore, this study examines the relationship of effective IT governance, the extent of IT outsourcing decisions within the organizations, and the level of IT Intensity in the organizations. We used structural equation modeling analysis to examine 110 responses from members of ISACA (Information Systems and Audit Control Association) Australia in which their organizations have outsourced their IT functions. Results suggest significant positive relationships between the overall level of effective IT governance and the following mechanisms: the involvement of senior management in IT, the existence of ethic or culture of compliance in IT, and corporate communication systems.     

Crafting Information Technology Governance

Information Technology (IT) governance has emerged as a fundamental business imperative, and rightfully so, because it is key to realizing IT business value. IT governance describes the distribution of IT decision-making rights and responsibilities among different stakeholders in the enterprise, and defines the procedures and mechanisms for making and monitoring strategic IT decisions. This article presents a holistic view of IT governance, in which structural, process, and relational capabilities are an integral part of an effective IT governance architecture. the article concludes with an IT Governance Assessment Process (ITGAP) model, with which business and IT executives can assess the effectiveness of their company's current IT governance architecture.     

Information Technology Strategic Planning

Understanding an enterprise's IT requirements and providing innovative IT solutions are essential to keeping a business flourishing. An IT strategic plan based on a shared vision with stakeholders is critical to any successful enterprise and requires continual updating. The three building blocks for constructing an IT strategic plan are performing an IT assessment to understand the issues, problems, and needs for delivering outstanding service to customers; aligning the IT strategy with business drivers, management expectations, and customer requirements to ensure that the enterprise receives the right solutions; and formulating initiatives to improve business performance and IT services over time. Key elements common to most enterprises, such as IT assessment approach, business drivers, and management and customer expectations, can serve as a baseline for constructing the IT strategic plan.     

Achieving IT‐based synergies through regulation‐oriented and consensus‐oriented IT governance capabilities

This study aims at exploring the IT governance capabilities that enable organizations to achieve IT‐based synergies. Following existing work on the contextualization of theories and drawing on the resource‐based view of the firm (RBV), we develop an RBV of IT‐based synergies in two steps. First, we adopt existing context‐specific constructs and relationships from prior work on IT governance capabilities, IT relatedness, and synergies to develop a preliminary contextualization of the RBV. Second, to further refine our theoretical framework, we conduct an exploratory field study that includes interviews with 26 CIOs and other IT executives from 21 multibusiness firms. Our findings suggest that IT governance capabilities lead to IT‐based synergies through IT relatedness and business process relatedness. We found regulation‐oriented IT governance capabilities (IT roles and IT processes) to increase IT relatedness, while consensus‐oriented IT governance capabilities (IT groups and relational capabilities) had a positive effect on business process relatedness. Our results suggest that, in isolation, IT and business process relatedness lead to IT cost synergies, while collectively enabling IT‐induced business synergies. Our study is among the first to treat IT relatedness as an endogenous construct and to explicitly integrate business process relatedness into the IT governance domain. Our context‐specific decomposition of IT governance capabilities helps to better explain their links to IT and business process relatedness. These findings contribute to a better understanding of the tension between IT‐based synergies and business‐IT alignment. Decision‐makers are guided in developing IT governance capabilities to achieve IT‐based synergies.     

An empirical examination of a process-oriented IT business success model

The value of information technology (IT) to modern organizations is almost undeniable. However, the determination of that value has been elusive in research and practice. We used a process-oriented research model developed using two streams of IT research to examine the value of IT in business organizations. One stream is characterized by examining how IT and non-IT variables affect other so-called IT success variables. The second stream is commonly referred to as IT business value, defined as the contribution of IT to firm performance. The resulting research model is referred to in our paper as the IT business success model. Data was collected from 225 top IS executives in fairly large organizations to empirically examine several hypotheses derived from theory concerning the causal nature of the IT business success model. A set of measures for the IT business success model was developed through an intense investigation of the IT literature. The measures were tested for validity and reliability using confirmatory factor analysis. The hypotheses that resulted from past research and conceptually illustrated in the research model were assessed using structural equation analysis. The implications of these findings and the limitations of the study are discussed in an effort to contribute to building a process-oriented theory base for IT business success at the organizational level of analysis.