Engineering aesthetics and aesthetic ergonomics: theoretical foundations and a dual-process research methodology

Although industrial and product designers are keenly aware of the importance of design aesthetics, they make aesthetic design decisions largely on the basis of their intuitive judgments and "educated guesses". Whilst ergonomics and human factors researchers have made great contributions to the safety, productivity, ease-of-use, and comfort of human-machine-environment systems, aesthetics is largely ignored as a topic of systematic scientific research in human factors and ergonomics. This article discusses the need for incorporating the aesthetics dimension in ergonomics and proposes the establishment of a new scientific and engineering discipline that we can call "engineering aesthetics". This discipline addresses two major questions: How do we use engineering and scientific methods to study aesthetics concepts in general and design aesthetics in particular? How do we incorporate engineering and scientific methods in the aesthetic design and evaluation process? This article identifies two special features that distinguish aesthetic appraisal of products and system designs from aesthetic appreciation of art, and lays out a theoretical foundation as well as a dual-process research methodology for "engineering aesthetics". Sample applications of this methodology are also described.     

Do we need sustainability as a new approach in human factors and ergonomics?

The International Ergonomics Association Technical Committee ‘Human Factors and Sustainable Development’ was established to contribute to a broad discourse about opportunities and risks resulting from current societal ‘mega-trends’ and their impacts on the interactions among humans and other elements of a system, e.g. in work systems. This paper focuses on the underlying key issues: how do the sustainability paradigm and human factors/ergonomics interplay and interact, and is sustainability necessary as a new approach for our discipline? Based on a discussion of the sustainability concept, some general principles for designing new and enhancing existent approaches of human factors and ergonomics regarding their orientation towards sustainability are proposed.

Practitioner summary: The increasing profile of sustainability on the international stage presents new opportunities for human factors/ergonomics. Positioning of the sustainability paradigm within human factors/ergonomics is discussed. Approaches to incorporating sustainability in the design of work systems are considered.     

禅宗美学思想对中国设计的启示

禅宗的美学智慧来源于儒家、道家和佛教的美学,它所蕴含的顿悟见性的审美思维,尊重自然、注重内在的艺术境界直接或间接的影响着人们对设计的审美。文章通过对禅宗美学思想的研究,希望为中国设计提供可用的设计理念。     

A quantitative aesthetic measurement method for product appearance design

Product appearance is one of the crucial factors that influence consumers’ purchase decisions. The attractiveness of product appearance is mainly determined by the inherent aesthetics of the design composition related to the arrangement of visual design elements. Hence, it is critical to study and improve the arrangement of visual design elements for product appearance design. Strategies that apply aesthetic design principles to assist designers in effectively arranging visual design elements are widely acknowledged in both academia and industry. However, applying aesthetic design principles relies heavily on the designer’s perception and experience, while it is rather challenging for novice designers. Meanwhile, it is hard to measure and quantify design aesthetics in designing artefacts when designers refer to existing successful designs. In this regard, this study aims to introduce a method that assists designers in applying aesthetic design principles to improve the attractiveness of product appearance. Furthermore, formulas for aesthetic measurement based on aesthetic design principles are also developed, and it makes an early attempt to provide quantified aesthetic measurements of design artefacts. A case study on camera design was conducted to demonstrate the merits of the proposed method where the improved strategies for the camera appearance design offer insights for concept generation in product appearance design based on aesthetic design principles.     

Integrating aesthetic and emotional preferences in social robot design: An affective design approach with Kansei Engineering and Deep Convolutional Generative Adversarial Network

Recently, many companies have increasingly emphasized product appearance aesthetics and emotional preference-based design to enhance the competitiveness and popularity of their products. Identifying the interaction between product appearance and customer preferences and mining design information from the interacting context play essential roles in affect-related design approaches. However, due to the complexity of the aesthetic and emotional perception process, obtaining such design information from the interacting context is challenging. This paper proposes an affective design approach based on the Kansei engineering (KE) method and a deep convolutional generative adversarial network (DCGAN) following the research trend of merging KE with computer science techniques in recent years. A case study of the social robot design is conducted to verify the effectiveness of this approach. Appearance aesthetic and emotional preference evaluations are adopted by the KE method first to identify the crucial features in two categories: (1) The physical features of the outer shape, head and color for aesthetics; (2) The emotional features of intelligent, interesting and pleasant for preference perceptions. Based on a manually created social robot image dataset, the DCGAN model is trained to automatically generate novel design images. Then several professional designers are involved to fine-tune the generated images in detail. The experimental results show that the newly designed social robots tend to obtain positive aesthetic and preference evaluations. Practically, such an affective design approach can help industrial design companies identify customers’ psychological requirements and support designers in creating new products innovatively and efficiently.     

Understanding safety and production risks in rail engineering planning and protection

Much of the published human factors work on risk is to do with safety and within this is concerned with prediction and analysis of human error and with human reliability assessment. Less has been published on human factors contributions to understanding and managing project, business, engineering and other forms of risk and still less jointly assessing risk to do with broad issues of ‘safety’ and broad issues of ‘production’ or ‘performance’. This paper contains a general commentary on human factors and assessment of risk of various kinds, in the context of the aims of ergonomics and concerns about being too risk averse. The paper then describes a specific project, in rail engineering, where the notion of a human factors case has been employed to analyse engineering functions and related human factors issues. A human factors issues register for potential system disturbances has been developed, prior to a human factors risk assessment, which jointly covers safety and production (engineering delivery) concerns. The paper concludes with a commentary on the potential relevance of a resilience engineering perspective to understanding rail engineering systems risk. Design, planning and management of complex systems will increasingly have to address the issue of making trade-offs between safety and production, and ergonomics should be central to this. The paper addresses the relevant issues and does so in an under-published domain – rail systems engineering work.     

Assessing the performance of short multi-item questionnaires in aesthetic evaluation of websites

In recent years, website aesthetics has received a fair amount of attention from the HCI community. This has led to the creation of a variety of multi-item questionnaires aimed at capturing users’ aesthetic judgments. Researchers have used these questionnaires in several HCI studies to investigate the relationship between aesthetics and other evaluative constructs such as usability. However, their usefulness as evaluation tools in visual design practice remains underexplored. Lengthy multi-item questionnaires can be particularly problematic especially in studies where participants must evaluate multiple designs or when they are required to give responses repeatedly in predefined time intervals. Despite the criticism, single-item scales have been used in many past studies in which questionnaire length could be problematic. Another alternative available to practitioners/researchers are short versions of standardised multi-item questionnaires that have been created for the aesthetic evaluations of websites. In this paper, we present a study in which we compare the performance of three such condensed aesthetic questionnaires (i.e. aesthetics scale, AttrakDiff, VisAWI) during a website redesign project. The short versions of those questionnaires were used by 187 users during an evaluation of 7 alternative website designs. The questionnaires were compared on performance criteria such as reliability, validity, and predictive ability. Data analysis showed that although AttrakDiff’s overall performance was better, a considerable amount of variance in aesthetic judgment could not be accounted for by any of the questionnaires.     

Designing sustainable work systems: The need for a systems approach

There is a growing discussion concerning sustainability. While this discussion was at first mainly focused on a society level – and sometimes regarding especially environmental problems, one can now see that this topic is of increasing relevance for companies worldwide and even the social dimension of this three pillar approach is gaining more and more importance. This leads to some questions: Is sustainability already a part of human factors thinking or do we have to further develop our discipline? How can we define sustainable work systems? What are the topics we have to consider? Do we need a new systems ergonomics perspective regarding whole value creation chains and a life-cycle perspective concerning products (and work systems)? How can we deal with potential contradictions about social, ecological, and economic goals?     

Distinguishing and quantifying the visual aesthetics of a product: An integrated approach of eye-tracking and EEG

Although some methods of measuring visual aesthetics have been established, such as subjective reporting, feature calculating, and physiological assessing, designers still lack an integrated and quantified method in measuring the visual aesthetics of their products. This study aims to integrate eye-tracking metrics and EEG measurements to distinguish and quantify the visual aesthetics of a product. Thirty-two 3D prototypes of LED desk lamp with multiple views were designed to simulate an aesthetic appreciation flow. Eye-tracking and EEG signals were simultaneously recorded when participants were freely browsing each lamp. The evaluation of subjective visual aesthetics was conducted after each browsing. The results demonstrated that fixation time ratio and dwell time ratio significantly differed among the three clusters of visual aesthetic lamps. Meanwhile, average fixation duration only significantly differed between low and high aesthetic lamps and pupil size had no significant variation. Moreover, low aesthetic lamps evoked significantly weakened relative alpha power and enhanced relative gamma power. Thus, the eye-tracking metrics and the EEG measurements can distinguish the visual aesthetics of lamps. Regarding the results of quantification, the integrated multimodal physiological signals achieved an improved and reasonable accuracy. It seems beneficial to integrate multimodal physiological signals involved in different flows of visual aesthetic appreciation in quantifying the visual aesthetics of a product.Relevance to industryAs a premise of attracting consumers’ attention, visual aesthetics has been identified as a crucial role in product design and marketing. Thus, thorough research on the variations of multimodal physiological signals involved in information retrieval and processing in appreciation flow can provide a distinction between product visual aesthetics. The quantification method can be utilized by designers in measuring the visual aesthetics of their products.     

Entrainment and musicality in the human system interface

What constitutes our human capacity to engage and be in the same frame of mind as another human? How do we come to share a sense of what ‘looks good’ and what ‘makes sense’? How do we handle differences and come to coexist with them? How do we come to feel that we understand what someone else is experiencing? How are we able to walk in silence with someone familiar and be sharing a peaceful space? All of these aspects are part of human ‘interaction’. In designing interactive technologies designers have endeavoured to explicate, analyse and simulate, our capacity for social adaptation. Their motivations are mixed and include the desires to improve efficiency, improve consumption, to connect people, to make it easier for people to work together, to improve education and learning. In these endeavours to explicate, analyse and simulate, there is a fundamental human capacity that is beyond technology and that facilitates these aspects of being, feeling and thinking with others. That capacity, we suggest, is human entrainment. This is our ability to coordinate the timing of our behaviours and rhythmically synchronise our attentional resources. Expressed within the movements of our bodies and voices, it has a quality that is akin to music. In this paper, disparate domains of research such as pragmatics, social psychology, behaviourism, cognitive science, computational linguistics, gesture, are brought together, and considered in light of the developments in interactive technology, in order to shape a conceptual framework for understanding entrainment in everyday human interaction.     

Ergonomics and human factors: the paradigms for science,engineering, design,technology and management of human-compatible systems

This paper provides a theoretical perspective on human factors and ergonomics (HFE), defined as a unique and independent discipline that focuses on the nature of human-artefact interactions, viewed from the unified perspective of the science, engineering, design, technology and management of human-compatible systems. Such systems include a variety of natural and artificial products, processes and living environments. The distinguishing features of the contemporary HFE discipline and profession are discussed and a concept of ergonomics literacy is proposed. An axiomatic approach to ergonomics design and a universal measure of system-human incompatibility are also introduced. It is concluded that the main focus of the HFE discipline in the 21st century will be the design and management of systems that satisfy human compatibility requirements.     

Ergonomics and human factors: the paradigms for science, engineering, design, technology and management of human-compatible systems

This paper provides a theoretical perspective on human factors and ergonomics (HFE), defined as a unique and independent discipline that focuses on the nature of human-artefact interactions, viewed from the unified perspective of the science, engineering, design, technology and management of human-compatible systems. Such systems include a variety of natural and artificial products, processes and living environments. The distinguishing features of the contemporary HFE discipline and profession are discussed and a concept of ergonomics literacy is proposed. An axiomatic approach to ergonomics design and a universal measure of system-human incompatibility are also introduced. It is concluded that the main focus of the HFE discipline in the 21st century will be the design and management of systems that satisfy human compatibility requirements.     

Contributions from cognitive engineering to requirements specifications for complex sociotechnical systems: A case study in the context of healthcare in Brazil

This paper aims at presenting a case study on the use of human factors and ergonomics to enhance requirement specifications for complex sociotechnical system support tools through enhancing the understanding of human performance within the business domain and the indication of high‐value requirements candidates to information technology support. This work uses methods based on cognitive engineering to build representations of the business domain, highlighting workers’ needs, and contributing to the improvement of software requirements specifications, used in the healthcare domain. As the human factors discipline fits between human sciences and technology design, we believe that its concepts can be combined with software engineering to improve understanding of how people work, enabling the design of better information technology.     

Ergonomics and sustainability: towards an embrace of complexity and emergence

Technology offers a promising route to a sustainable future, and ergonomics can serve a vital role. The argument of this article is that the lasting success of sustainability initiatives in ergonomics hinges on an examination of ergonomics’ own epistemology and ethics. The epistemology of ergonomics is fundamentally empiricist and positivist. This places practical constraints on its ability to address important issues such as sustainability, emergence and complexity. The implicit ethical position of ergonomics is one of neutrality, and its positivist epistemology generally puts value-laden questions outside the parameters of what it sees as scientific practice. We argue, by contrast, that a discipline that deals with both technology and human beings cannot avoid engaging with questions of complexity and emergence and seeking innovative ways of addressing these issues.

Practitioner Summary: Ergonomics has largely modelled its research on a reductive science, studying parts and problems to fix. In sustainability efforts, this can lead to mere local adaptations with a negative effect on global sustainability. Ergonomics must consider quality of life globally, appreciating complexity and emergent effects of local relationships.     

Quantum ergonomics: shifting the paradigm of the systems agenda

Abstract

A paradigm is an accepted world view. If we do not continually question our paradigm then wider trends and movements will overtake the discipline leaving it ill adapted to future challenges. This Special Issue is an opportunity to keep systems thinking at the forefront of ergonomics theory and practice. Systems thinking prompts us to ask whether ergonomics, as a discipline, has been too timid? Too preoccupied with the resolution of immediate problems with industrial-age methods when, approaching fast, are developments which could render these operating assumptions an irrelevance. Practical case studies are presented to show how abstract systems problems can be tackled head-on to deliver highly innovative and cost-effective insights. The strategic direction of the discipline foregrounds high-quality systems problems. These are something the discipline is well able to respond to provided that the appropriate operating paradigms are selected.

Practitioner Summary: High-quality systems problems are the future of the discipline. How do we convert obtuse sounding systems concepts into practical interventions? In this paper, the essence of systems thinking is distilled and practical case studies used to demonstrate the benefits of this new paradigm.     

以道家美学的眼光看山水审美——以宋代山水画为例

中国传统美学思想以其丰富的内涵深深地影响着山水审美。本文以道家美学的审美角度,探讨宋代山水画的审美问题。在道家美学的影响之下,宋代山水画的审美取向和价值自然而然地表现出与＂道＂契合的意趣,以李成、郭熙、范宽、马远等宋代著名山水画家为例,结合山水审美的三个层次：＂悦形＂、＂怡情＂和＂畅神＂,阐释道家美学对山水审美在宋代画家的思维方式、画家的终极精神追求两大方面的影响。     

设计变更自动化解决方案DCAS的设计与实践

设计变更常常使项目陷入泥潭,项目开发者们每每身陷其中而无法自拔。然而,通过人们多年的研究和实践,实际的软件开发项目中设计变更却依然不可避免,这就给软件工程界提出了挑战。文章对设计变更进行了阐述,说明了设计变更的必要性和重要性,并在方法学思路上另辟蹊径,承认设计变更的合理性,提出了从其正面研究解决这一软件工程普遍问题的高质量高生产率的自动化解决方案DCAS。最后结合实践介绍了实施该文所述的设计变更自动化解决方案时应注意的问题。     

Ergonomics in the past and the future: from a German perspective to an international one

Looking at the past there are more or less fragmented approaches in ergonomics as well as in management. Especially in Germany, the ‘Lean Management wave’ weakened ergonomics in industry. On the other hand, there is a growing demand for holistic concepts—and ergonomics can by definition be understood as holistic. Many of the newer approaches in management include ODAM or macroergonomics elements. In building up a stronger relationship between macro- and micro-ergonomics, the whole discipline could be promoted. This also requires the fulfilment of some preconditions like systematically gathering and presenting ‘best practices’, which show that ergonomics pays off.     

The Ergonomics Society Society's Lecture 1995 Making ergonomics a world-wide concept

Since its formal inception more than half a century ago, ergonomics has time and again demonstrated that it has a niche among the field of scientific disciplines aspiring to make the world a better place. How far has it really gone? Can we now lay claim that it is indeed well-known and accepted? Are the benefits it purports to deliver realized in all parts of the world? About two-thirds of human beings live in the Third World. This is where poverty and inequality are relatively more common. This is where much work is still degrading and far from being humane. This is also where ergonomics has yet to make its presence felt in practice.

This paper attempts to show that ergonomics can and will become a globally applied science. However, it has to make its contribution to the Third World prevalent and long-lasting. The paper focuses on the current state of ergonomics in the Third World, the so-called Industrially Developing Countries (IDCs).     

The next 50 years: future challenges and opportunities for empathy in our science

To stay relevant and applicable in a rapidly changing world, ergonomics must meet several challenges. The paper explores these challenges and how the profession might respond. It is proposed that there are opportunities, and a need, to embrace empathy as a legitimate and useful tool. Empathy has value in three main areas. In research we can broaden our understanding of people and situations, learning ‘why’ as well as ‘how and what’ people do. Second, by identifying with the emotional as well as intellectual concerns of sponsors and colleagues from other professions, we inspire trust and confidence, adding value to our collective efforts in collaborative work. Third, through methods such as role-playing and story telling, empathy is a powerful tool for getting ergonomics issues across to implementers and influencing outcomes. Care is needed to balance empathy with systematic observation in the tradition of the scientific method; the power of empathy is in combining it with objective methods to make full use of our abilities as human scientists.