An observation of adults with visual impairments carrying out copy-typing tasks

Increasing numbers of people with a visual impairment are using computers to access information. This study examines the behaviours of 10 visually impaired adults carrying out a copy-typing task. Momentary time sampling methods were used to examine how the participants conducted the task. Four different aspects were observed: functions performed, line of vision, technology used, and posture. Postures were further analysed using RULA (McAtamney and Corlett 1993). Recommendations were presented to each participant and their feedback was obtained. All participants exhibited examples of inefficient working habits and potentially problematic posture. Feedback from them indicated that most participants were not aware of some of the issues raised and the extent to which their work was affected. Although participants had unique individual profiles, general issues were apparent across the group. These included poor touch-typing, rare use of short cut keys, and a lack of adjustment of equipment, furniture, and copy material. While many of these behaviours are common in normally sighted computer users, the presence of a visual impairment means that compensatory strategies often result in greater negative impact upon postures adopted. Key recommendations included more proactive and creative strategies for improving skills and work techniques and adjusting positions of equipment and furniture. Importantly these must be individualised because of the idiosyncratic nature of the visual impairment. Participants positively acknowledged the recommendations provided. Nevertheless there is responsibility at the level of the institution to provide necessary equipment and training to enable the individual to affect change.     

Seated work postures for manual, visual and combined tasks.

An awkward and static work posture has been recognized as a risk factor for work-related musculoskeletal problems. The objective of this study was to investigate some of the factors that can influence the posture adopted during work and in particular aspects of the task and how their influence is affected by work height. Three types of task were studied: a peg-hole assembly task, which was largely manual with very little visual component; a visual character identification task; and a combination of the two. Two levels of difficulty were included in each of the manual and visual elements. Postures of the head/neck, trunk and arm were recorded during performance of these tasks. The results showed that type and difficulty of task do influence the posture adopted, and that some of the postural responses (although complex) are predictable so that poor postures could be improved by adjusting task design in addition to workplace layout.     

Seated work postures for manual,visual and combined tasks

An awkward and static work posture has been recognized as a risk factor for workrelated musculoskeletal problems. The objective of this study was to investigate some of the factors that can influence the posture adopted during work and in particular aspects of the task and how their influence is affected by work height. Three types of task were studied: a peg-hole assembly task, which was largely manual with very little visual component; a visual character identification task; and a combination of the two. Two levels of difficulty were included in each of the manual and visual elements. Postures of the head/neck, trunk and arm were recorded during performance of these tasks. The results showed that type and difficulty of task do influence the posture adopted, and that some of the postural responses (although complex) are predictable so that poor postures could be improved by adjusting task design in addition to workplace layout.     

The effects of multifocal refractive lenses on occipital extension and forward head posture during a visual task

The purpose of this study was to determine if a change in forward head posture and occipital extension occurred in participants who wore multifocal lenses vs. those persons with non-multifocal lenses while performing an 8-min visual reading task on a visual display unit (VDU). Forty-two healthy human participants were recruited for this study. Thirty-three participants completed the study. Fourteen participants wore multifocal lenses and 19 wore frames with non-multifocal lenses. To evaluate the degree of change of forward head posture and occipital extension digital photographs of cervical posture were taken at four different time intervals: prior to performing the reading task and at 3, 5 and 8 min during the reading task. The digital photographs were analysed utilizing a computer program. Two one-way ANOVA were utilized to determine the degree of change of forward head posture and occipital extension between groups. A significant difference was identified between groups for changes in degrees of forward head posture while performing a visual reading task on a VDU. However, no significant difference between groups was found for occipital extension while performing the same task. Multifocal wearers exhibit greater degrees of change in forward head posture and occipital extension than non-multifocal wearers. These postural changes may place them at a greater risk for musculoskeletal disorders and headaches.     

The effects of multifocal refractive lenses on occipital extension and forward head posture during a visual task

The purpose of this study was to determine if a change in forward head posture and occipital extension occurred in participants who wore multifocal lenses vs. those persons with non-multifocal lenses while performing an 8-min visual reading task on a visual display unit (VDU). Forty-two healthy human participants were recruited for this study. Thirty-three participants completed the study. Fourteen participants wore multifocal lenses and 19 wore frames with non-multifocal lenses. To evaluate the degree of change of forward head posture and occipital extension digital photographs of cervical posture were taken at four different time intervals: prior to performing the reading task and at 3, 5 and 8 min during the reading task. The digital photographs were analysed utilizing a computer program. Two one-way ANOVA were utilized to determine the degree of change of forward head posture and occipital extension between groups. A significant difference was identified between groups for changes in degrees of forward head posture while performing a visual reading task on a VDU. However, no significant difference between groups was found for occipital extension while performing the same task. Multifocal wearers exhibit greater degrees of change in forward head posture and occipital extension than non-multifocal wearers. These postural changes may place them at a greater risk for musculoskeletal disorders and headaches.     

Physical ergonomics of virtual environment use

This paper describes an investigation of the types of problems that may be experienced by Virtual Reality (VR) users. Initial concerns have been voiced about various issues concerning the design of VR equipment, particularly the physical ergonomics of head-mounted displays (HMDs) and hand-held input devices, and the problems associated with display resolution and lags. This study investigated a number of VR users' perceptions of the types of physical ergonomics issues that they were aware of when participating in a number of different virtual environments (VEs), using different VR systems. Several different methods were employed, including questionnaires, body mapping, user observation and interviews. Issues highlighted as either causing participants discomfort or interfering with their experience of the VE were: discomfort from static posture requirements, general discomfort from wearing the HMD, difficulty becoming accustomed to 3D hand held input devices, dissatisfaction with deficits in the visual display and fear of getting 'tangled' in connecting cables. The implications of these findings for developers, implementers and users of VR are discussed.     

Occupational stress factors in visual display terminal (VDT) operation: a review of empirical research

A review of the literature involving empirical research (experimental and field investigations) on stressful aspects of visual display terminal (VDT) operation is presented. Studies reviewed included assessment of visual fatigue and/or performance, musculoskeletal symptoms and operator attitudes towards job demands and quality of working life. In addition, some investigation included discussions and evaluations of the physical attributes of VDT workplaces; including ergonomic factors (task lighting, glare conditions, anthropometric configuration of VDT and accompanying furniture), environmental factors (temperature, humidity, radiation) and psychosocial factors (job demand, work content, work-rest schedules).

The literature reveals that levels of visual and musculoskeletal complaints among VDT operators are high. Moreover, ergonomic field assessment of VDT workplaces indicate that the majority of those examined were suboptimal with respect to existing recommendations regarding lighting, glare control and anthropometric dimensions of screen, keyboard, desk and chair. Nevertheless, evidence of causal linkages between specific ergonomic attributes of the workplace and specific patterns of symptomatology are lacking.

Finally, work demand and task structure attributes to the VDT operation were demonstrated to have strong effects on incidences of reports of visual and postural symptoms as well as on psychosocial attitudinal indicators. Hence, it is argued that approaches toward stress reduction must include job content as well as ergonomic factors.     

Productivity and ergonomic investigation of bent-handle pliers

Awkward wrist posture is generally considered an occupational risk factor for hand/wrist disorders, leading to the ergonomic design principle of "bend the tool, not the wrist." Sixteen participants performed a computer jumper installation task and a simple assembly task while productivity, wrist posture, and shoulder posture were measured. The work surface orientation (vertical and 45 degrees) and the level of constraint placed on the user (constrained grip and unconstrained grip) were also varied. The results indicate that the beneficial effects of the bent-handle pliers are task dependent. In the computer jumper task the bent-handle pliers resulted in 5.3% faster task performance, whereas in the assembly task performance was 4.9% faster with the straight-handle pliers. The bent-handle pliers reduced shoulder deviations by 50% in the jumper installation task, and ulnar deviation was reduced by 12% and 22% for the jumper installation task and the assembly task, respectively (all significant at p < .05). However, allowing participants to hold the pliers in a grip configuration of their choosing (unconstrained technique) often reduced these postural benefits. In applying these results to workplace design activities, one should recognize that the ergonomic utility of bent-handle pliers can be considerable but that the 3-D kinematics characteristics of the task must be considered.     

Self-selected duty cycle times for grip force,wrist flexion postures and three grip types

Performance and health issues are common in industry. On-the-job productivity gains related to good design, which could help justify ergonomics intervention, are often not considered. More quantitative data are needed to model the discomfort/productivity relationship for upper limb activity in simulated repetitive assembly type work. Eighteen participants completed an experiment, simulating a repetitive upper limb task with force, posture and grip type recorded as independent variables. Duty cycle time and discomfort were recorded as dependent variables. Participants performed 18 experiment combinations (block designed around force); each treatment lasted 35 min, including breaks. Analysis indicated a significant two-way interaction between posture and grip type. Results from this experiment were used to model the effect of these variables on operator discomfort and performance.     

User discomfort, work posture and muscle activity while using a touchscreen in a desktop PC setting

An experimental study was conducted to evaluate physical risk factors associated with the use of touchscreen in a desktop personal computer (PC) setting. Subjective rating of visual/body discomfort, shoulder and neck muscle activity, elbow movement and user-preferred positions of the workstation were quantified from 24 participants during a standardised computer use task with a standard keyboard and a mouse (traditional setting), with a touchscreen and the standard keyboard (mixed-use condition) and with the touchscreen only. The use of a touchscreen was associated with a significant increase of subjective discomfort on the shoulder, neck and fingers, myoelectric activity of shoulder and neck muscles and percentage of task duration that arms were in the air. Participants placed the touchscreen closer and lower when using touch interfaces compared with the traditional setting. Results suggest that users would need more frequent breaks and proper armrests to reduce physical risks associated with the use of a touchscreen in desktop PC settings. Statement of Relevance: In this study, subjective discomfort, work posture and muscle activity of touchscreen desktop PC users were quantitatively evaluated. The findings of this study can be used to understand potential risks from the use of a touchscreen desktop PC and to suggest design recommendations for computer workstations with the touchscreen.     

User discomfort,work posture and muscle activity while using a touchscreen in a desktop PC setting

An experimental study was conducted to evaluate physical risk factors associated with the use of touchscreen in a desktop personal computer (PC) setting. Subjective rating of visual/body discomfort, shoulder and neck muscle activity, elbow movement and user-preferred positions of the workstation were quantified from 24 participants during a standardised computer use task with a standard keyboard and a mouse (traditional setting), with a touchscreen and the standard keyboard (mixed-use condition) and with the touchscreen only. The use of a touchscreen was associated with a significant increase of subjective discomfort on the shoulder, neck and fingers, myoelectric activity of shoulder and neck muscles and percentage of task duration that arms were in the air. Participants placed the touchscreen closer and lower when using touch interfaces compared with the traditional setting. Results suggest that users would need more frequent breaks and proper armrests to reduce physical risks associated with the use of a touchscreen in desktop PC settings.

Statement of Relevance: In this study, subjective discomfort, work posture and muscle activity of touchscreendesktop PC users were quantitatively evaluated. The findings of this study can be used to understand potential risksfrom the use of a touchscreen desktop PC and to suggest design recommendations for computer workstations with the touchscreen.     

Involuntary postural responses of users as input to Attentive Computing Systems: An investigation on head movements

Automatic motor or involuntary postural behaviors of users have been receiving an increasing interest in recent years, as unobtrusive measures of cognitive states. In this paper, we investigate the involuntary postural responses of seated users derived from their cognitive changes as input for Attentive Computing Systems. The paper first introduces seated posture, its advantages for cognitive state assessment and connections with cognitive states and, related studies in order to provide a research background for this emerging area of research. We then focus on head posture of seated users and examine the involuntary head movements correlated with task engagement and changing task difficulty through an experiment conducted using a display-oriented cognitive task with changing difficulties. The experiment included 31 participants. Based on different measures, head response and speed, data gathered from user studies were analyzed. Repeated measures Analysis of Variances revealed that head response and speed could serve as cognitive engagement measures. The results indicated that participants get closer to a computer display and became more stationary when they were engaged in a task. The task difficulty analysis results, conversely, partially fulfilled our initial expectations. Head response and speed exhibited limited sensitive behaviors as task difficulties changed.     

Investigating slips, trips and falls in the New Zealand dairy farming sector

The paper presents findings from 39 detailed follow-up investigations of slips, trips and falls (STF) incurred by individuals working in New Zealand's dairy farming industry. The study sought to identify the key contributory risk factors for STF in this sector to provide evidence to support intervention design, and to determine the effectiveness of the investigative methodology used to achieve these objectives. Findings from the follow-up investigations included an analysis of factors related to the underfoot surface, underfoot hazard and footwear. Of note here was the propensity for STF-involved workers to not see or identify an underfoot hazard due to concurrent visual task distractions, and for workers to use footwear that both lacked effective tread and was unsuitable for the task and underfoot surface. Key latent risk factors and their interactions identified included problems associated with time pressure and related time-saving behaviours and the presence of design errors that, for example, required workers to climb onto equipment to view aspects of the task they were working on. The paper concludes that the potential resource and logistical problems associated with conducting detailed STF investigations are outweighed by the opportunity to collect rich data on key risk factors and their interactions in STF research.     

Investigating slips,trips and falls in the New Zealand dairy farming sector

The paper presents findings from 39 detailed follow-up investigations of slips, trips and falls (STF) incurred by individuals working in New Zealand's dairy farming industry. The study sought to identify the key contributory risk factors for STF in this sector to provide evidence to support intervention design, and to determine the effectiveness of the investigative methodology used to achieve these objectives. Findings from the follow-up investigations included an analysis of factors related to the underfoot surface, underfoot hazard and footwear. Of note here was the propensity for STF-involved workers to not see or identify an underfoot hazard due to concurrent visual task distractions, and for workers to use footwear that both lacked effective tread and was unsuitable for the task and underfoot surface. Key latent risk factors and their interactions identified included problems associated with time pressure and related time-saving behaviours and the presence of design errors that, for example, required workers to climb onto equipment to view aspects of the task they were working on. The paper concludes that the potential resource and logistical problems associated with conducting detailed STF investigations are outweighed by the opportunity to collect rich data on key risk factors and their interactions in STF research.     

A process for the development, specification and evaluation of VDU work tables

Development, specification and evaluation of a work table, suitable for VDU work with a mouse, was carried out in collaboration with furniture manufacturers, employees and an employer in a Research and Development Company. Ten VDU-operators expressed their ideas for improvements at their present workstations and the company and the researchers made a preliminary version of workstation specification to the furniture manufacturers. The three different furniture manufacturers set up four test stations with prototype tables, which were evaluated by 39 subjects using comfort ratings. The results of the comfort ratings and comments from the subjects were used when the final specification for new workstations was made. Three new work tables were evaluated in the ten selected operators' ordinary environment. Evaluations were made by technical recordings of physical load during work and by preference studies. The most important results from the evaluation can be summarized as follows: the work table should make it possible to support the arms, make it possible to vary between sitting and standing posture and prevent extreme outward rotation of the shoulder. Furthermore, the study showed that it is possible to improve the furniture manufacturers' knowledge and attitudes regarding how to minimize musculoskeletal disorders and to improve the study persons' working technique.     

An Exploratory User Study of Visual Causality Analysis

Interactive visualization tools are being used by an increasing number of members of the general public; however, little is known about how, and how well, people use visualizations to infer causality. Adapted from the mediation causal model, we designed an analytic framework to systematically evaluate human performance, strategies, and pitfalls in a visual causal reasoning task. We recruited 24 participants and asked them to identify the mediators in a fictitious dataset using bar charts and scatter plots within our visualization interface. The results showed that the accuracy of their responses as to whether a variable is a mediator significantly decreased when a confounding variable directly influenced the variable being analyzed. Further analysis demonstrated how individual visualization exploration strategies and interfaces might influence reasoning performance. We also identified common strategies and pitfalls in their causal reasoning processes. Design implications for how future visual analytics tools can be designed to better support causal inference are discussed.     

Using Ergonomic Risk Assessment Methods for Designing Inclusive Work Practices: A Case Study

In common with many industries, manufacturing faces the challenge of effective management of a diverse workforce. Humans differ greatly, but traditional manufacturing work practices do not take into account human variability issues during the work design process. Variations in individual and organizational work performance are due to many individual factors, such as age, gender, level of skill, experience, and background bring performance inconsistencies. This research investigates the effects of individual skill on work performance in general and workplace safety and human well‐being in particular. A research framework is proposed for highlighting major differences in work‐performing strategies, their potential impact on work performance, and how these findings can be used for designing more inclusive work practices. A case study has been presented in which ergonomics risk assessment methods have been used to validate the usefulness of this framework. It is also concluded that skill has a strong relationship with the level of risk attached to various task‐performing strategies.     

Task variation during simulated,repetitive, low-intensity work – influence on manifestation of shoulder muscle fatigue,perceived discomfort and upper-body postures

Work-related musculoskeletal disorders are increasing due to industrialisation of work processes. Task variation has been suggested as potential intervention. The objectives of this study were to investigate, first, the influence of task variation on electromyographic (EMG) manifestations of shoulder muscle fatigue and discomfort; second, noticeable postural shoulder changes over time; third, if the association between task variation and EMG might be biased by postural changes. Outcome parameters were recorded using multichannel EMG, Optotrak and the Borg scale. Fourteen participants performed a one-hour repetitive Pegboard task in one continuous and two interrupted conditions with rest and a pick-and-place task, respectively. Manifestations of shoulder muscle fatigue and discomfort feelings were observed throughout the conditions but these were not significantly influenced by task variation. After correction for joint angles, the relation between task variation and EMG was significantly biased but significant effects of task variation remained absent.

Practitioner Summary: Comparing a one-hour continuous, repetitive Pegboard task with two interrupted conditions revealed no significant influences of task variation. We did observe that the relation between task variation and EMG was biased by posture and therefore advise taking account for posture when investigating manifestations of muscle fatigue in assembly tasks.     

The effects of ergonomically designed school furniture on pupils' attitudes, symptoms and behaviour

We tested the effects of implementing ergonomically designed school furniture on measures of comfort, sitting posture and symptoms. Three classes of fourth graders (10 years old) were randomly assigned either to a control group using traditional furniture or to an experimental group which received the ergonomically designed furniture. In both groups questionnaires were completed and sitting behaviour was observed twice before and after the intervention as well as at a five-month follow-up period. Although the experimental groups rated their furniture as being significantly more comfortable, differences in actual sitting behaviour were small. The experimental class experienced a reduction in musculoskeletal symptoms relative to the control group after implementing the ergonomically designed furniture. Since pupils did not automatically sit 'properly' in the ergonomic furniture, these results demonstrate the need for proper instructions and adjustment. Increased comfort and decreased symptoms may be used to motivate pupils to sit correctly. Our results suggest that furniture design is one aspect of a multidimensional problem.     

Effects of voice technology on test track driving performance: implications for driver distraction

This work compares the degradation in driving performance associated with secondary tasks performed with voice-based and visual/manual interfaces, including radio tuning, phone dialing, and more complex tasks involving a sequence of interactions with an in-vehicle computer system. Twenty-one participants drove an instrumented vehicle while performing a combination of car-following, peripheral target detection, and secondary tasks on a closed test track. Drivers compensated for increased task demands associated with secondary tasks by increasing their following distance. Performing secondary tasks also resulted in significant decrements to vehicle control, target detection, and car-following performance. The voice-based interface helped reduce the distracting effects of secondary task performance. Modest improvements were observed for measures of vehicle control and target detection but not for car following. The results indicated that performing in-vehicle tasks required diversion of both peripheral (visual and manual) and attentional (cognitive) resources from driving. The voice-based interface reduced the peripheral impairment but did not appreciably reduce the attentional impairment. Actual or potential applications of this research include improvements to the design of invehicle information systems and the development of evaluation protocols to assess their distraction potential.