Exploring the antecedents of team performance in collaborative learning of computer software

As teamwork becomes common in computer software learning, there is an increasing need to study factors contributing to team performance. To this pursuit, the concept of collective efficacy offers great potential to researchers of information systems (IS). Drawing upon social cognitive theory (SCT), this study examines the relationships among computer collective efficacy (CCE), outcome expectations and team performance in the context of collaborative learning. Computer collective efficacy is further divided into two constructs, general CCE and specific CCE. Their causal relationships with two other constructs, performance and outcome expectations, are then investigated using longitudinal data collected from 188 groups of students of an 18-week computer software course. The results indicate that a team’s software learning performance is strongly influenced by specific CCE and outcome expectations, which in turn are influenced by prior performance and general CCE. Finally, prior performance of a group has no direct impact on its subsequent performance.     

Individual learning goal orientations in self‐managed team‐based organizations: A study on individual and contextual variables

Previous research has shown the importance of individual learning goal orientation for both job and task performance and consequently organizational performance. Despite its importance, knowledge on the antecedents of learning goal orientation remains scarce, especially in the context of self‐managing team‐based organizations. In fact, most of the research on goal orientation antecedents has been focused on individual characteristics, belief, and ability, while the contextual factors that might influence them remain unspecified. We build on and further extend earlier studies by jointly exploring the role of individual and contextual factors affecting individual learning orientation. In particular, this study combines individual informal social network, self‐efficacy, performance feedbacks, and team identification into a model that explains individuals' learning goal orientation within self‐managing team‐based organizations. The model was empirically tested on a sample of 104 individuals belonging to an R&D organization relying on self‐managing teams. Results show that performance feedback has a negative direct effect, while team identification has a positive direct effect on individual learning goal orientation. In addition, we found that individual self‐efficacy is a mediator of the relationships between performance feedback and brokerage in the advice network and individual learning goal orientation. Finally, we did not find a relationship between centrality in the friendship network and individual learning goal orientation.     

Perceived social support moderates the relationships between variables in the social cognition model

Posting behaviour on social networking sites (SNS) has become a method enabling unsatisfied users to vent emotions. Based on social cognition theory (SCT), personal outcome expectations and self-efficacy affect posting behaviour for venting emotions on SNS. However, perceived social support (PSS) may alter the relationships within the SCT model. Thus, this study aimed to explore the moderating effect of PSS on the relationships between variables in the SCT model for venting emotions on SNS. In total, 310 unsatisfied customers in Taiwan were investigated, and structural equation modelling was performed to test the hypotheses. The results indicated that personal outcome expectations and self-efficacy were positively associated with posting behaviour which, in turn, increased venting emotions on SNS. Moreover, PSS moderated the relationships between variables in the SCT model.     

Information technologies and downsizing: Examining their impact on economic performance

Recent literature analyses the economic effects of employee downsizing on organizations under a contingent framework. Information technology (IT) can be considered a relevant factor for organizations that downsize. IT could enhance knowledge management, innovation management and organizational learning. Given the damage produced by downsizing on these organizational capabilities, the aim of this research is to study the moderating role of the implementation level of IT in the relationship between downsizing and organizational economic performance. Analyzing Spanish chemical industry, our results show that this negative effect can be mitigated by IT implementation.     

An empirical examination of factors affecting college students’ proactive stickiness with a web-based English learning environment

Drawing on the Social Cognitive Theory (SCT) and Uses and Gratifications (U&G) theory, this study develops a conceptual model to investigate the determinants of college students’ proactive “stickiness” with a web-based English learning (WBEL) environment. The model was validated using a cross-sectional survey of 306 college students. The partial least squares (PLS) method was applied to validate the measurement properties and proposed hypotheses. Overall, the empirical results show that computer self-efficacy, system characteristics, digital material features, interaction, learning outcome expectations and learning climate are critical affecting factors in determining student learning gratifications with WBEL, which is crucial to a college student’s proactive stickiness with the WBEL system. This study demonstrates the value in integrating findings from cognitive science and mass communication research to understand the WBEL processes involved. The findings provide initial insights into those factors that are likely critical antecedents for promoting college students’ English learning effectiveness through web-based technologies.     

Understanding knowledge management system usage antecedents: An integration of social cognitive theory and task technology fit

The factors influencing KMS usage are of major concern to the MIS community. Among the diverse theories employed to help understand this is task technology fit (TTF), which considers the needed technological characteristics of the task as a major factor determining usage. This theory, however, ignores the personal cognition dimension, which has been found to affect the use of an IS. By integrating TTF and social cognitive theory (SCT), we attempted to determine the key factors affecting KMS usage in IT, the organizational task, and personal cognition. Through a survey of 192 KMS users, task interdependence, perceived task technology fit, KMS self-efficacy, and personal outcome expectations were found to have substantial influences on KMS usage. Among the key factors, KMS self-efficacy was found to be especially important as it was substantially and positively correlated to perceived task technology fit, personal and performance-related outcome expectations, and KMS usage.     

Effects of IS characteristics on e-business success factors of small- and medium-sized enterprises

The current research presents a theoretically sound model of the effects of the characteristics of information systems (IS) on the perception of end-users regarding computer self-efficacy and outcome expectations. The relationships among factors of small- and medium-sized enterprises in Taiwan are examined based on the IS success model and social cognitive theory. A mail survey was conducted, generating 284 usable responses with a total response rate of 51.64%. Structural equation modeling was employed to assess the relationships among related constructs. Data analysis shows that (1) no direct links exist between computer self-efficacy and either information quality or service quality, although certain effects are observable on system quality; (2) the relationships between outcome expectations and both system quality and service quality are significant; however, the relationship with information quality is insignificant; and (3) outcome expectations mediate the effects of computer self-efficacy on end-user satisfaction. The implications of the results are provided, and directions for future research are discussed in the study.     

Withholding effort in knowledge contribution: The role of social exchange and social cognitive on project teams

Few investigations have been made to determine what factors influence people in withholding knowledge from their colleagues. We created a construct, knowledge withholding (KW), defined as the likelihood that individuals contribute less knowledge to others in the organization than they could. We have formulated a model, based on social exchange theory and social cognition theory, to analyze the antecedents of KW from both personal and contextual perspectives. The contextual influencers were subdivided into dimensions of rational choice, normative conformity, and affective bonding to help in understanding KW. Results of a survey of 162 MIS alumni of a university, who had experienced software development, trust, distributive justice, and team-related work showed that personal outcome expectations had a substantial influence on KW.     

The Antecedents of Creativity Revisited: A Process Perspective

This study invokes a process view on employee creativity to uncover how the different stages of the creative process are associated with different antecedents. Specifically, we explore the role of five previously identified antecedents of organizational creativity in the different phases of the creative process within organizations: (1) personality; (2) rewards; (3) the role of co‐workers; (4) leadership; and (5) organizational resources. In an analysis of 22 case studies we found that antecedents of creativity indeed have different roles in different stages of the creative process and that antecedents that are helpful in one stage of the creative process, can be detrimental for another stage. Such results highlight the importance of conceptualizing creativity as a process, rather than as an outcome variable.     

A structural equation model of job performance using a computer-based order entry system

The research uses a structural equation model with latent variables to examine the role of computer self-efficacy and outcome expectancy in impacting job performance. Constructs measuring management support, ease of system use, and the previous computer experience of the user are used as antecedents to computer self-efficacy and outcome expectancy. The empirical results are generated using 524 responses to a questionnaire administered in a large hospital in the southeastern United States regarding its computer-based order entry system. These results provide empirical support for the theoretical role of computer self-efficacy and outcome expectancy positively impacting job performance. Further, the antecedents were found to have the expected positive impacts on computer self-efficacy and outcome expectancy.     

Technostress: negative effect on performance and possible mitigations

We investigate the effect of conditions that create technostress, on technology‐enabled innovation, technology‐enabled performance and overall performance. We further look at the role of technology self‐efficacy, organizational mechanisms that inhibit technostress and technology competence as possible mitigations to the effects of technostress creators. Our findings show a negative association between technostress creators and performance. We find that, while traditional effort‐based mechanisms such as building technology competence reduce the impact of technostress creators on technology‐enabled innovation and performance, more empowering mechanisms such as developing technology self‐efficacy and information systems (IS) literacy enhancement and involvement in IS initiatives are required to counter the decrease in overall performance because of technostress creators. Noting that the professional sales context offers increasingly high expectations for technology‐enabled performance in an inherently interpersonal‐oriented and relationship‐oriented environment with regard to overall performance, and high failure rates for IS acceptance/use, the study uses survey data collected from 237 institutional sales professionals.     

Relationship between quality‐management systems and organizational innovations

The purpose of this study is to ascertain whether there is any correlation between the implementation of quality‐management systems (QMSs) in manufacturing firms and the use of certain organizational innovations in those firms. A conceptual model of the relationships among the constructs of “organizational innovations” and “level of quality management” is proposed and tested. The study finds a correlation between the level of quality management in an organization and the implementation of procedural organizational innovations. Because the study is pioneering and exploratory in nature, the analysis is confined to the use of a limited number of organizational innovations in Spanish manufacturing firms. The findings will assist managers to make appropriate strategic decisions when implementing QMSs. © 2010 Wiley Periodicals, Inc.     

Knowledge transfer in IT offshoring relationships: the roles of social capital,efficacy and outcome expectations

Information technology (IT) development in global organisations relies heavily on the transfer of tacit and complex knowledge from onshore units to offshore subsidiaries. A central concern of such organisations is the development of social capital, which is known to facilitate the smooth transfer of knowledge. However, only a few studies in IS research have explicitly examined the role of social capital for knowledge transfer in an IT offshoring context. In this paper, we argue that such knowledge transfer mechanisms can be understood better by considering social capital in concert with knowledge senders' efficacy and outcome expectations, two of the potentially key motivational drivers of knowledge transfer. We develop our arguments through a qualitative case study of a large German multinational company. German IT developers in this firm provided in‐depth accounts of their experience with offshore colleagues in an Indian captive subsidiary unit. Drawing on our analysis, we develop a model that depicts the influence of social capital, efficacy and outcome expectations on onshore IT developers' ability and willingness to transfer knowledge to offshore colleagues. Through the model, we also explain how social capital, efficacy and outcome expectations are interrelated and generate three interlocked, self‐reinforcing circles of knowledge transfer success in IT offshoring relationships.     

Factors Influencing Perceived Benefits and User Satisfaction in Knowledge Management Systems

This study offers a model for predicting users’ perceived benefits and user satisfaction in organizational knowledge management systems. Four constructs are theorized to influence the dependent variables: system quality, knowledge quality, user IS competence, and organizational attitude to knowledge management. The model was empirically tested among 100 respondents working in the knowledge-intensive software industry. The results suggest that knowledge management systems hold certain characteristics to be considered when evaluating technical and socio-psychological factors of users’ perceptions and attitudes toward the systems.     

Self‐efficacy,learning method appropriation and software skills acquisition in learner‐controlled CSSTS environments

A computer‐simulated software training system (CSSTS) delivers a specific form of computer‐based training in which participants are allowed to select various training features within a simulated software environment. Given the growing use of these systems as end‐user training (EUT) aids, there is a need for greater understanding of how participants use these systems, as well as whether participant‐controlled learning environments are truly effective. The present research examines how a particular learner characteristic, software self‐efficacy, drives appropriation in a high learner control, CSSTS environment. Contrary to notions in the literature, results from spreadsheet and database software training courses reveal that pre‐training specific software self‐efficacy constitutes a significant, negative predictor of faithful appropriations of the CSSTS. This research also establishes a positive relationship between faithful appropriation and increases in software self‐efficacy (SSE). In essence, faithful appropriations lead to greater increases in SSE, which influences software skills performance. In addition, the research validates prior EUT research by extending prior findings to a database training environment. A psychometrically sound measure is put forth to capture database self‐efficacy.     

Organizational Antecedents of Creative Self‐Efficacy

A number of studies have documented a relationship between creative self‐efficacy and creative performance. The main aim of the present study was to investigate organizational factors that may influence such creative self‐efficacy. The examined variables included employees' task type and task autonomy, the quality of relationship between supervisors and subordinates (leader–member exchange [LMX]), as well as perceived levels of collegial support for creativity. The sample included 240 employees in a manufacturing company. The hypotheses were tested using partial least squares analysis. Results showed significant and positive relationships between the study variables and creative self‐efficacy, supporting the hypotheses. Furthermore, the combinations of task autonomy and high‐quality LMX, as well as task autonomy and collegial support for creativity, were positively associated with creative self‐efficacy. The results of this study may give guidance to leaders and consultants who want to enhance the creativity levels of employees through organizational development efforts.     

Effects of intra-group conflict on packaged software development team performance

Abstract. Data from 40 packaged software development teams are used to test a path model that relates three antecedents, the presence of intragroup conflict and the level of conflict management to software development team performance. Findings indicate that a combination of the team's characteristics, team member characteristics and existing levels of intragroup conflict accounts for nearly one-half of the variance between the best and worst-performing teams. Furthermore, the level of conflict management moderates the relationship between existing levels of intragroup conflict and performance. These results highlight both the complexity of the social processes of packaged software development and the value of this perspective for gaining insight on software development performance.     

The Influence of Individual Factors,Supervision and Work Environment on Creative Self‐Efficacy

In highly competitive global markets, organizations have to distinguish themselves with creative and innovative solutions to satisfy discerning customers. Creativity, an important precursor for innovation, provides organizations with a competitive advantage in a reinforcing loop of improved customer service, increased staff morale, increased retention of quality staff and further improvements in service ( Glisson & Durick, 1988 ; Anderson & College, 1992 ). Creative output comes from the performance of individuals with particular cognitive and personality traits ( Masten & Caldwell‐Colbert, 1987 ; Kirton, 1989 ) who are supported within a facilitative work environment ( Scott & Bruce, 1994 ; Amabile et al., 1996 ; Rice, 2006 ). Confidence in one's own ability or one's self‐efficacy is an important cognitive and social trait determining and sustaining work performance. Appropriate behaviours and performance standards are defined within the work environment and the ability and support received in meeting performance expectations enhance the individual's self‐efficacy ( Gist & Mitchell, 1992 ; Bandura, 1997 ). Both creativity and self‐efficacy have been associated with particular individual traits and environmental conditions in the workplace. While much has been written on these two concepts separately, less has been done to explore them as a single construct. This paper addresses the gap in the literature by linking creativity at work and occupational self‐efficacy. It reviews the literature on antecedent concepts and current research into creative self‐efficacy. In doing this, it provides the basis for further empirical exploration of possible linkages between creative self‐efficacy and individual and work environment variables. The contribution this paper makes is in the identification of specific variables that are significantly related to creative self‐efficacy. A model is proposed showing significant linkages between the identified variables.     

The implementation of artificial intelligence in organizations: A systematic literature review

This study seeks to thoroughly understand the organizational context in which Artificial Intelligence (AI) would be implemented, through a systematic review and analysis of articles published (up to 2021) in 31 journals on information systems, business, management, and operations management. Seventy themes are identified from the literature and categorized into organizational, information systems, technological, and people dimensions for the antecedents, challenges, guidelines, and consequences of AI implementation in organizations. A conceptual framework for understanding AI implementation in organizations is also proposed. This study provides a research agenda to guide future research and facilitate knowledge accumulation and creation on AI implementation.     

Using a cognition-motivation-control view to assess the adoption intention for Web-based learning

People expect Web technology to facilitate learning, particularly in higher education. A key issue involves the factors motivating the adoption of the Web for learning. Drawing upon social cognitive theory (SCT) and the theory of planned behavior (TPB), this study adopts a cognition-motivation-control view to assess learner adoption intentions for Web-based learning. The proposed model is validated by surveying 319 undergraduate students who had enrolled in Web-based courses and attended a 12-hour training program on using a Web-based system for academic learning. The empirical findings identified that efficacy control and efficacy expectations can be used to guide learner adaptation learning behaviors on the Web. The limitations of this study are discussed and future research directions suggested.