Exploring students’ learning experience in an international online research seminar in the Synchronous Cyber Classroom

The development of computer-mediated communication enables teaching and learning to take place across geographical boundaries. An online synchronous learning environment with cyber face-to-face features affords students the sense of learning together online. This study reports a novel design of organizing a 16-week seminar for doctoral students across Canada, Italy, New Zealand, and Taiwan in the Synchronous Cyber Classroom, an online synchronous learning environment. Students’ learning experiences were explored from the perspective of students’ interactions with students, instructors, and the content, based on which the perception of being in a learning community was formed. This article reports how this international online research seminar was organized, how students’ learning experience was analyzed, and what we learned about students’ learning in this international online research seminar.     

Students’ linguistic behaviour in online discussion groups: Does gender matter?

This research examined students’ language use and interaction styles in text-based, computer-mediated discussion groups. The contributions of 197 introductory psychology students (149 females, 48 males) participating in asynchronous computer-mediated communication (CMC) were collated. Both quantitative and qualitative methods were used, under the methodological framework of qualitative content analysis [Mayring, P. (2000). Qualitative Content Analysis. Forum Qualitative Sozialforschung/Forum: Qualitative Social Research [online] 1. http://qualitative-research.net/fqs-e/2-00halt-e.htm Accessed 10.06.2001]. A coding system, which incorporated the creation of ‘supercodes’, was developed using Atlas.ti 4.2 and used to code 699 student postings in total. The frequencies of coded categories were analysed using χ² statistics in SPSS 10. It was found that males and females were similar regarding use of individual linguistic variables, with the exception of intensifiers as more females used them than males. However, significant gender differences were found in use of many of the stylistic variables and the supercode analysis showed overall gender-related patterns in interaction styles. Males were more likely to use authoritative language and to respond negatively in interactions, than females. On the other hand, females were more likely to explicitly agree and support others and make more personal and emotional contributions, than males. The results suggest that gendered power differentials may carry over into online contexts, which has implications for the use of CMC in education.     

What do students do in a F2F CSCL classroom? The optimization of multiple communications modes

This exploratory study analyzes how students use different communication modes to share information, negotiate meaning and construct knowledge in the process of doing a group learning activity in a Primary Grade 5 blended learning environment in Singapore. Small groups of students interacted face-to-face over a computer-mediated communication (CMC) technology called Group Scribbles (GS) to jointly complete a learning task. The lesson designers attempted to optimize the use of CMC technology and face-to-face (F2F) discussion in students’ collaborative learning, with the aim of harnessing the specific features of each medium. Building on notions from communication studies and from interaction analysis, we observed the construction and evolution of the interactions through analyzing the artifacts that were produced by a group of students – in verbal talk, gestures, and sketches drawn and text inscribed in GS. F2F and GS interactions intertwined to support collaborative learning. The findings from this study could inform design aspects concerning integrating and reinforcing the strengths of both communication modes when introducing computer-assisted collaborative learning (CSCL) in a F2F classroom.     

The use of computer-mediated communication to enhance subsequent face-to-face discussions

A study assessing the effects of synchronous and asynchronous computer-mediated communication on subsequent face-to-face discussions was conducted. Participants were asked to read a short article about internet censorship. Then they were randomly assigned to one of three groups: a synchronous (internet chat) group, an asynchronous (internet discussion board) group and a control group. Both the internet chat group and the internet discussion board group engaged in an on-line dialog about the article they read. They then followed the on-line dialog with a face-to face discussion. The control group had no on-line discussion but instead immediately began a face-to-face discussion. Finally, all completed a questionnaire about their experience. The results showed that face-to-face discussions preceded by either synchronous or asynchronous computer-mediated communication were perceived to be more enjoyable and include a greater diversity of perspectives than face-to-face discussions not preceded by computer-mediated communication.     

The potential of synchronous communication to enhance participation in online discussions: A case study of two e-learning courses

Computer-mediated communication (CMC) has been adopted in most e-learning settings. However, few research studies have considered the effect of different CMC. This study examined how and why synchronous communication affected participation in online discussions. Two online classes that participated in two asynchronous and two synchronous online discussions were examined. Actual and perceived measures of participation indicated that synchronous communication induced personal participation, which could be regarded as a complement to cognitive participation. Personal participation involves more intense interaction better supported by synchronous communication while cognitive participation is a more reflective type of participation supported by asynchronous communication. In synchronous discussions, the e-learners felt that they worked together and were not restricted to only discuss course content. This was likely to induce arousal and motivation and increased convergence on meaning, especially in small groups.     

Interaction analysis in a ‘Learning by Doing’ problem-based professional development context

This paper explores the concept and practice of interaction within a blended problem-based learning (PBL) module for academic professional development in higher education. A qualitative study spanning two years of the lived experiences of 17 academic staff in a blended PBL module was considered likely to provide a much-needed analysis of current thinking and practice on the potential of interaction. Relevant constructivist theories are applied to face-to-face PBL tutorials, online discussions, focus group interviews and reflective papers. For designers and tutors in blended PBL, it is important to seek best practices for how to combine instructional strategies in classroom and computer-mediated environments that take advantage of the strengths of each and avoid their weaknesses. Specific aspects of interaction (peer, tutor and the blended PBL learning experience) within face-to-face and online PBL tutorials are analysed to provide research-based information about the realities of delivering a PBL programme using a variety of current learning technologies.     

Online moderation of synchronous e-argumentation

In this paper, we present findings on moderation of synchronous, small-group argumentation in blended, co-located learning environments. Drawing on findings from the literature on human facilitation of dialogue in face-to-face settings, we first elaborate on the potential promise of this new practice. However, little is known about what constitutes effective human facilitation in synchronous e-discussions. A multi-method exploratory approach was then adopted to provide first insights into some of the difficulties and characteristics of moderation in these settings. To this end, we focused on (1) students’ perspectives on what constitutes effective e-moderation of synchronous peer argumentation in classrooms and (2) the relations between characteristics of actual and perceived moderation effectiveness. The analyses presented in this paper reveal that the role of the e-moderator in synchronous peer discussions is a complex one and that expectations from e-moderators seem at times even contradictory. Also, comparisons with findings on moderation in other communication formats (e.g., asynchronous, face-to-face) show that insights on effective instructional practices in these formats cannot be simply transferred to synchronous communication formats. We close this paper by briefly describing a tool that provides real-time support for e-moderators of synchronous group discussions, and whose development had been sparked by these findings in a further cycle of our design research program. Several questions and hypotheses are articulated to be investigated in future research, both with these new tools and in general.     

Content and processes in problem-based learning: a comparison of computer-mediated and face-to-face communication

Abstract  There has been an increasing interest in the use of computer-mediated communication (CMC) in problem-based learning. One line of research has been to introduce synchronous, or simultaneous, communication attempting to create text-based digital real-time interaction. Compared with face-to-face (F2F) communication, CMC may be a poorer medium regarding coordination of the activity. Still, we are in need for more knowledge on the possible advantages and problems regarding such digital communication processes. In the present study, we compared activities in digital and F2F problem-based learning (PBL) regarding the content of the communication, turn-taking processes and the emergence of learning issues. The results indicate that when students discussed in the digital learning environment, they focused more on technical and organizational questions, produced relatively more initiatives but less responses, and produced less elaborated and specified learning issues than when they participated in F2F meetings.     

Does ‘cyber-conformity’ vary cross-culturally? Exploring the effect of culture and communication medium on social conformity

Previous research has established that individuals from collectivistic cultures tend to conform more than their counterparts from individualistic cultures do [Bond, R., & Smith, P.B. (1996). Culture and conformity: A meta-analysis of studies using Asch’s (1952b, 1956) line judgment task. Psychological Bulletin 119(1) 111–137]. However, there is presently a dearth of research exploring the degree to which this kind of cross-cultural difference is also present in computer-mediated communication (CMC) contexts where group members are never met face-to-face (f-t-f). A normative social influence paradigm of line-length judgment (based on Asch [Asch, S.E., (1955). Opinions and social pressure. Scientific American 193(5) 31–35]) was employed to investigate the effects of communication medium (f-t-f against CMC) and culture (participants from individualistic cultures against those from collectivist cultures). A communication type × culture interaction was found, in which the expected cultural differences were demonstrated only in the face-to-face conditions, being absent in computer-mediated conditions.     

The influence of students and teachers characteristics on the efficacy of face-to-face and computer supported collaborative learning

In this paper we compared the efficacy of face-to-face and computer supported collaborative learning (CSCL) in increasing academic knowledge and professional competences. We also explored how students’ personality characteristics and learning strategies and teachers’ characteristics were associated with better learning outcomes in online or face-to-face contexts. One hundred and seventy students participated in 10 community psychology seminars, five online and five face-to-face. Academic and professional learning increased for participants in both settings. Tutors’ characteristics did not influence students’ learning. Students who performed better in online and in face-to-face contexts differed in some psychological variables and in their learning strategies. Overall results show that asynchronous collaborative learning online can increase professional competences normally learnt only in small face-to-face educational settings, and that CSCL can be used to provide innovative educational opportunities that fit particular needs of students with low anxiety, high problem solving efficacy, who have time management problems in their learning strategies.     

A blended learning Approach to teaching foreign policy: Student experiences of learning through face-to-face and online discussion and their relationship to academic performance

This article presents research on students’ experiences of learning through a blend of face-to-face and online discussion. The participants in our study were students enrolled in a foreign policy course at a major Australian university. Students’ conceptions of learning through discussion, and their approaches to both face-to-face and online discussion, were elicited through open-ended questionnaires and semi-structured interviews. Students’ responses to both open-ended questionnaires and interviews were analysed using a phenomenographic framework. Qualitative variations in students’ conceptions and approaches were categorised and were found to form a hierarchy. Subsequent quantitative analysis found associations between students’ conceptions of learning through discussion, their approaches to both face-to-face and online discussion and their academic performance (as indicated by the final mark for the course). Implications for teaching and further research are discussed.     

Exploration of an e-learning model to foster critical thinking on basic science concepts during work placements

We designed an e-learning model to promote critical thinking about basic science topics in online communities of students during work placements in higher education. To determine the effectiveness and efficiency of the model we explored the online discussions in two case studies. We evaluated the quantity of the interactions by looking at quantitative data of the discussion ‘threads’ and we evaluated the quality of the discussion by content analysis of the individual messages. Both the procedural facilitation of the discussion and the instrument for content analysis were based on Garrison’s ‘Practical Inquiry model of Cognitive Presence’. Furthermore, we explored the experiences of the students and moderators by interviewing them and we organised their perceptions using the framework of an activity system. On the basis of the quantitative and qualitative data we conclude that the e-learning model was successful in establishing a dialogue among a group of students and an expert during work placements at different locations. The ‘Practical Inquiry model’ was useful in facilitating a sustained on-topic discourse involving critical thinking. Although the amount of critical thinking was moderate, the results suggest ways to increase integration and resolution activities in the online discussions.     

The effects of time scarcity on conflict and compromise in computer conferencing

This paper examines the effects of time scarcity on the way disagreement is managed in synchronous computer conferencing. We report an experiment in which pairs of undergraduate students used keyboard-based conferencing software to resolve disputes on two controversial discussion topics under conditions either of time scarcity or time abundance. Drawing on previous work on discussion styles in computer-mediated communication (CMC), we predicted that time-limited computer discussions would be more consensus-driven than time-abundant discussions, with fewer statements of fact or inference but relatively more value and position statements. In fact, no differences in factual or inferential argumentation between these conditions were observed. Instead, we found position statements alone to be more frequent in time-limited discussions on one topic, and value statements more frequent in discussions of the other topic. A follow-up analysis of discussion content revealed differences between topics in the availability of a compromise position. Where compromise was possible, arguments in time-scarce conditions focused on the positional concessions necessary to reach agreement within the time available. Where compromise was less attainable, time scarcity led to an increase in value-based argument. We conclude that temporal constraints profoundly affect the way in which disputes are interpreted and collaboratively managed in computer conferencing.     

Social anxiety and computer-mediated communication during initial interactions: Implications for the hyperpersonal perspective

The study examined how the reduced nonverbal cues characteristic of computer-mediated communication (CMC) moderated the potentially negative interpersonal outcomes of social anxiety in initial interactions. Hypotheses predicted that CMC would mitigate the extent to which social anxiety caused interpersonal perceptions of anxiety and that CMC would attenuate the negative association between one’s social anxiety and one’s partner’s conversational satisfaction. A sample (N = 206) of undergraduate students were paired in unacquainted dyads and then engaged in initial interaction conversations in either a face-to-face (FtF) or CMC context. The researchers measured social anxiety before the conversation and a number of outcomes after the conversation. The results revealed that CMC is a significant contingent condition to the association between social anxiety and one’s partner’s perception of this anxiety and a contingent condition to the association between social anxiety and one’s partner’s conversational satisfaction.     

Participation in class and in online discussions: Gender differences

Gender differences between participation in face-to-face and web-based classroom discussions were examined, by comparing the men–women actual participation ratio to the men–women attendance (or login) ratio. It was found that men over-proportionally spoke at the face-to-face classroom whereas women over-proportionally posted messages in the web-based conference. Two alternative explanations are discussed. It is suggested that either women prefer written communication more than men do, or that women prefer written communication over spoken communication. Nonetheless, despite some advantages of virtual discussions, especially for women, the online environment is apparently not attractive enough for either gender.     

Gender-related differences in computer-mediated communication and computer-supported collaborative learning

Abstract   A question associated with the introduction of computer-supported collaborative learning (CSCL) is whether all participants profit equally from working in CSCL environments. This article reports on a review study into gender-related differences in participation in CSCL. As many of the processes in CSCL are similar to those in computer-mediated communication (CMC), studies into CMC are also included in the review. Male dominance is found to play a role in many CMC settings. A learning culture with an explicit focus on participation by all students seems to be related to a more gender-balanced participation in CMC, however. A tendency for boys to be more active participants than girls is also present in CSCL environments, but it is less pronounced than in CMC. This may be explained by the fact that participation is explicitly promoted in most CSCL environments. Gender differences in the character of students' contributions are found in both CMC and CSCL. It is concluded that in order to avoid gender-stereotyped participation and communication patterns, it is necessary to explicitly address inclusiveness as an aspect of a collaborative classroom culture. A plea is made for further research into differential participation by students in CSCL, and the effects thereof on cognitive and affective learning outcomes. Research should also focus on the question how classroom cultures can be promoted that support active participation of all students aimed at collaborative knowledge construction.