Appalachian State University Libraries' Ask A Librarian: A Reference Service for ASU Students,Faculty, Staff,and Alumni

SUMMARY

As dynamic content is filling the Internet, so are choices for implementing this service/tool for Web developers. This article concentrates on one of the solutions that offers choices and tools in a single free package. Zope delivers Web-based content using a variety of sources and Internet connections. At Appalachian State University, Ask A Librarian http://www.library.appstate.edu/reference/askref.html concentrates on using Zope, the PostgreSQL database, e-mail, and the Web to offer patrons the opportunity to receive guidance from reference librarians while at a remote location.     

HealthLinks: A ColdFusion Web Application

SUMMARY

Libraries are beginning to use Web applications as they grapple with sites of increasing complexity, and the move of more user services to the Web. This article reviews the basic concepts of a Web application, and outlines some of the features of the HealthLinks Web application and site http://healthlinks.washington.edu at the University of Washington Health Science Libraries, and the transition from a Java-based application to ColdFusion.     

Applying Learning Style Theory to Web Page Design

ABSTRACT

Library Web sites can be instructional tools, especially for those patrons who utilize library resources from their homes. Many libraries are developing online tutorials, but there is an opportunity for Web instruction on another level. The organization and design of a Web site can act as an instructional tool in itself. This paper is a call to library Web designers to assess their work in terms of learning style preferences. Learning style theory is based on how people process information and learn new material. Applying these ideas to Web page design can make library resources more accessible and improve the patron's comprehension of how the library works.     

Dissemination and use of a participatory ergonomics guide for workplaces

Musculoskeletal disorders (MSDs) result in lost-time injury claims and lost productivity worldwide, placing a substantial burden on workers and workplaces. Participatory ergonomics (PE) is a popular approach to reducing MSDs; however, there are challenges to implementing PE programmes. Using evidence to overcome challenges may be helpful but the impacts of doing so are unknown. We sought to disseminate an evidence-based PE tool and to describe its use. An easy-to-use, evidence-based PE Guide was disseminated to workplace parties, who were surveyed about using the tool. The greatest barrier to using the tool was a lack of time. Reported tool use included for training purposes, sharing and integrating the tool into existing programmes. New actions related to tool use included training, defining team responsibilities and suggesting programme implementation steps. Evidence-based tools could help ergonomists overcome some challenges involved in implementing injury reduction programmes such as PE.

Practitioner Summary

Practitioners experience challenges implementing programmes to reduce the burden of MSDs in workplaces. Implementing participatory interventions requires multiple workplace parties to be ‘on-board’. Disseminating and using evidence-based guides may help to overcome these challenges. Using evidence-based tools may help ergonomics practitioners implement PE programmes.     

Combining OWL ontologies using -Connections

The standardization of the Web Ontology Language (OWL) leaves (at least) two crucial issues for Web-based ontologies unsatisfactorily resolved, namely how to represent and reason with multiple distinct, but linked ontologies, and how to enable effective knowledge reuse and sharing on the Semantic Web.In this paper, we present a solution for these fundamental problems based on -Connections. We aim to use -Connections to provide modelers with suitable means for developing Web ontologies in a modular way and to provide an alternative to the owl:imports construct.With such motivation, we present in this paper a syntactic and semantic extension of the Web Ontology language that covers -Connections of OWL-DL ontologies. We show how to use such an extension as an alternative to the owl:imports construct in many modeling situations. We investigate different combinations of the logics , and for which it is possible to design and implement reasoning algorithms, well-suited for optimization.Finally, we provide support for -Connections in both an ontology editor, SWOOP, and an OWL reasoner, Pellet.     

Ontologies for Specifying and Reconciling Contexts of Web Services

This paper presents an ontology-based approach for the specification (using as a definition language) and reconciliation (using as a mediation tool) of contexts of Web services. Web services are independent components that can be triggered and composed for the satisfaction of user needs (e.g., hotel booking). Because Web services originate from different providers, their composition faces the obstacle of the context heterogeneity featuring these Web services. An unawareness of this context heterogeneity during Web services composition and execution results in a lack of the quality and relevancy of information that permits tracking the composition, monitoring the execution, and handling exceptions.     

Partnering to Build a State Portal: MyCalifornia

SUMMARY

The Governor of California announced a completely redesigned, new state portal as part of his efforts to improve services to the public through a broad customer-centric eGovernment initiative. The California State Library was a core part of the subject content team and partnered with other agencies to develop in 120 days MyCalifornia http://my.ca.gov. This article explores: (1) the principles and objectives for the new portal; (2) the evolving role the California State Library had within this project; (3) the questions that a library should answer before undertaking such an effort; and (4) the benefits that such opportunities can bring.     

The Proactive and Preventive Privacy (3P) Framework for IoT Privacy by Design

The Problem

Internet of Things (IoT) is providing new services and insights by sensing contextual data but there are growing concerns of privacy risks from users that need immediate attention.

The Reason

The IoT devices and smart services can capture Personally Identifiable Information (PII) without user knowledge or consent. The IoT technology has not reached the desired level of maturity to standardize security and privacy requirements.

The Solution

IoT Privacy by Design is a user-centric approach for enabling privacy with security and safety as a ‘win-win’ positive outcome of IoT offerings, irrespective of business domain. The Proactive and Preventive Privacy (3P) Framework proposed in this paper should be adopted by the IoT stakeholders for building trust and confidence in end users about IoT devices and smart services.     

A comfort assessment of existing cervical orthoses

Purpose: Identify location and intensity of discomfort experienced by healthy participants wearing cervical orthoses.

Method: Convenience sample of 34 healthy participants wore Stro II, Philadelphia, Headmaster, and AspenVista^® cervical orthoses for four-hour periods. Participants reported discomfort level (scale 0–6) and location.

Results: Participants reported mean discomfort for all orthoses over the four-hour test between ‘a little discomfort’ and ‘very uncomfortable’ (mean discomfort score = 1.64, SD = 1.50). Seven participants prematurely stopped tests due to pain and six reported maximum discomfort scores. Significant linear increase in discomfort with duration of wear was found for all orthoses. Significantly less discomfort was reported with Stro II than Headmaster and Philadelphia. Age correlated with greater perceived discomfort. Orthoses differed in the location discomfort was experienced.

Conclusion: Existing cervical orthoses cause discomfort influenced by design and duration of wear with orthoses’ design the more significant factor. This work informed the design of a new orthosis and future orthoses developments.

Practitioner Summary: The purpose of this study was to gain greater knowledge about the discomfort caused by wearing of existing neck orthoses in order to inform the design and development of a new neck orthosis. This study gathers empirical data from a surrogate population and concludes that orthosis design is more influential than the duration of wear.     

Effects of age and body mass index on breast characteristics: a cluster analysis

Limited research has quantified variation in the characteristics of the breasts among women and determined how these breast characteristics are influenced by age and body mass. The aim of this study was to classify the breasts of women in the community into different categories based on comprehensive and objective measurements of the characteristics of their breasts and torsos, and to determine the effect of age and body mass index on the prevalence of these breast categories. Four breast characteristic clusters were identified (X-Large, Very-ptotic & Splayed; Large, Ptotic & Splayed; Medium & Mildly-ptotic; and Small & Non-ptotic), with age and BMI shown to significantly affect the breast characteristic clusters. These results highlight the difference in breast characteristics exhibited among women and how these clusters are affected by age and BMI. The breast characteristic clusters identified in this study could be used as a basis for future bra designs and sizing systems in order to improve bra fit for women.

Practitioner summary: This original research provides evidence for bra designers and manufacturers on the diverse breast characteristics exhibited by women within the population and the significant effect that both body mass index and age have on the breast characteristic clusters. Future bra designs should consider the variation in breast characteristics among women.

Abbreviations: BMI: Body Mass Index; UBCC: Under-bust chest circumference     

Exploring organisational competences in Human Factors and UX project work: managing careers,project tactics and organisational strategy

Organisational competence in Human Factors and UX (user experience) has not been looked at before despite its relevance to project success. We define organisational competence as the collective competence of the individuals, bringing together their complementary abilities to deliver an outcome that is typically more than the sum of its parts. Twenty-two UX and Human Factors practitioners were interviewed about their project work in two contrasting domains: web design and safety-critical systems to explore organisational competences. Through doing a FRAM analysis, 29 functions and 6 main areas of competences were identified: the central project process; the process of learning about the problem; maintaining and developing client relations; staff development; evolving practices; and the management of documentation for audit and quality control. These dynamic and situated competences form a web of interactions. Managing competences is essential for project success. Implications for managing careers, project tactics and organisational strategy are discussed.

Practitioner Summary: Organisational competences impact how routine and non-routine project work is performed, but these have received little attention in the literature. Six key areas of competences in Human Factors and UX project work were identified from practitioner interviews. Managing combinations of adaptive competences is important for developing careers, project tactics and organisational strategies.     

Book reviews

Computer Software: legal protection in the United Kingdom Henry Carr & Richard Arnold, 1992 London: Sweet & Maxwell, 2nd ed, xv + 312 pp., £45.00 (hardback)

Advanced Information Systems for Lawyers V. Mital & L. Johnson, 1992 London: Chapman & Hall. pp. 306, £35.00

Law of Contract Laurence Koffman & Elizabeth MacDonald, 1992 London: Fourmat Publishing, 430 pp., paperback £22.50

The Electronic Media and the Transformation of Law M. Ethan Katsh, 1991 Oxford: Oxford University Press. £13.95     

Book reviews

Crime and the Computer, Martin Wasik, 1991, Oxford: Clarendon Press. £35.00.

Yearbook of Law, Computers and Technology, Volume 5. K.V. Russell (Ed.), 1991. London: Butterworths. £29.50.

Computers, Artificial Intelligence and the Law. Mervyn E. Bennun (Ed.), 1991. London: Ellis Horwood. xx +132 (including bibliography & index), £26.50

Modelling Legal Argument: reasoning with cases and hypotheticals. Kevin D. Ashley, 1990. Cambridge: MIT Press. 329 pp.     

Studying distributed cognition of simulation-based team training with DiCoT

Health care organizations employ simulation-based team training (SBTT) to improve skill, communication and coordination in a broad range of critical care contexts. Quantitative approaches, such as team performance measurements, are predominantly used to measure SBTTs effectiveness. However, a practical evaluation method that examines how this approach supports cognition and teamwork is missing. We have applied Distributed Cognition for Teamwork (DiCoT), a method for analysing cognition and collaboration aspects of work settings, with the purpose of assessing the methodology’s usefulness for evaluating SBTTs. In a case study, we observed and analysed four Emergo Train System® simulation exercises where medical professionals trained emergency response routines. The study suggests that DiCoT is an applicable and learnable tool for determining key distributed cognition attributes of SBTTs that are of importance for the simulation validity of training environments. Moreover, we discuss and exemplify how DiCoT supports design of SBTTs with a focus on transfer and validity characteristics.

Practitioner Summary: In this study, we have evaluated a method to assess simulation-based team training environments from a cognitive ergonomics perspective. Using a case study, we analysed Distributed Cognition for Teamwork (DiCoT) by applying it to the Emergo Train System®. We conclude that DiCoT is useful for SBTT evaluation and simulator (re)design.     

Want to See the Sites? Better Find a Better Guide

ABSTRACT

This paper presents the results of a study of the utility of several popular search engines and of two newer search engines with respect to librarian-selected lists of Web resources and Internet searching behaviors. This study addresses whether said resources are returned where Internet searchers could reasonably be expected to find them and whether the search engines employed serve as acceptable substitutes for the expert advice of librarians. Search engines included in the study were Google, http://www.MSN.com, Yahoo, Lycos, AskJeeves, Icerocket, and Acoona. Searches for the study were based on the topics/titles of the “Internet Resources” columns from College & Research Libraries News for 2004. Finally, the paper addresses methodological concerns and proposes possible directions for further research.     

Book reviews

Electronic Finance Law Chris Reed, 1993 Hemel Hempstead: Woodhead‐Faulkner. 450 pp. £50.00

Introduction to Computer Law, 2nd Edn David I. Bainbridge, 1993 London: Pitman £18.99

Deontic Logic in Computer Science: normative system specification John‐Jules CH. Meyer & Roel J. Wieringa, 1993 London: John Wiley £34.95, xiv + 317pp.     

Home is where the head is: a distributed cognition account of personal health information management in the home among those with chronic illness

Managing chronic illness requires personal health information management (PHIM) to be performed by lay individuals. Paramount to understanding the PHIM process is understanding the sociotechnical system in which it frequently occurs: the home environment. We combined distributed cognition theory and the patient work system model to investigate how characteristics of the home interact with the cognitive work of PHIM. We used a 3D virtual reality CAVE that enabled participants who had been diagnosed with diabetes (N = 20) to describe how they would perform PHIM in the home context. We found that PHIM is distinctly cognitive work, and rarely performed ‘in the head’. Rather, features of the physical environment, tasks, people, and tools and technologies present, continuously shape and are shaped by the PHIM process. We suggest that approaches in which the individual (sans context) is considered the relevant unit of analysis overlook the pivotal role of the environment in shaping PHIM.

Practitioner Summary:

We examined how Personal Health Information Management (PHIM) is performed in the homes of diabetic patients. We found that approaches to studying cognition that focus on the individual, to the exclusion of their context, overlook the pivotal role of environmental, social, and technological features in shaping PHIM.     

A machine learning approach to detect changes in gait parameters following a fatiguing occupational task

The purpose of this study is to provide a method for classifying non-fatigued vs. fatigued states following manual material handling. A method of template matching pattern recognition for feature extraction ($1 Recognizer) along with the support vector machine model for classification were applied on the kinematics of gait cycles segmented by our stepwise search-based segmentation algorithm. A single inertial measurement unit on the ankle was used, providing a minimally intrusive and inexpensive tool for monitoring. The classifier distinguished between states using distance-based scores from the recogniser and the step duration. The results of fatigue detection showed an accuracy of 90% across data from 20 recruited subjects. This method utilises the minimum amount of data and features from only one low-cost sensor to reliably classify the state of fatigue induced by a realistic manufacturing task using a simple machine learning algorithm that can be extended to real-time fatigue monitoring as a future technology to be employed in the manufacturing facilities.

Practitioner Summary: We examined the use of a wearable sensor for the detection of fatigue-related changes in gait based on a simulated manual material handling task. Classification based on foot acceleration and position trajectories resulted in 90% accuracy. This method provides a practical framework for predicting realistic levels of fatigue.     

Naturalistic study of the risky situations faced by novice riders

This article sets out to identify the typical risky situations experienced by novice motorcyclists in the real world just after licensing. The procedure consists of a follow-up of six novices during their first two months of riding with their own motorbike instrumented with cameras. The novices completed logbooks on a daily basis in order to identify the risky situations they encountered, and were given face-to-face interviews to identify the context and their shortcomings during the reported events. Data show a large number of road configurations considered as risky by the riders (248 occurrences), especially during the first two weeks. The results revealed that a lack of hazard perception skills contributed to the majority of these incidents. These situations were grouped together to form clusters of typical incident scenarios on the basis of their similarities. The most frequent scenario corresponds to a lane change in dense traffic (15% of all incidents). The discussion shows how this has enhanced our understanding of novice riders’ behaviour and how the findings can improve training and licensing. Lastly, the main methodological limitations of the study and some guidelines for improving future naturalistic riding studies are presented.

Practitioner Summary:

This article aims to identify the risky situations of novice motorcyclists in real roads. Two hundred forty-eight events were recorded and 13 incident scenarios identified. Results revealed that a lack of hazard perception contributed to the majority of these events. The most frequent scenario corresponds to a lane change in dense traffic.