基于模糊集与灰色关联的改进FMEA方法

在对传统FMEA研究的基础上,提出了基于模糊集理论和灰色关联理论的改进FMEA.该方法首先结合模糊集理论建立评价失效模式的模糊语言术语集和对应的模糊数,并由FMEA小组对各种失效模式做出评价,然后利用灰色关联理论计算各种失效模式的关联度,通过排序来确定失效模式的风险顺序.     

模糊集理论与灰色关联理论的FMEA方法

在对传统FMEA研究的基础上,提出了基于模糊集理论和灰色关联理论的FMEA方法.结合模糊集理论建立评价失效模式的模糊语言术语集和模糊数,对各种失效模式进行评价,利用灰色关联理论计算各种失效模式的关联度,通过排序来确定失效模式的风险顺序.该方法克服了传统FMEA的缺陷,提高了FMEA应用的准确性和可靠性.     

非遗文化服务设计中的接触点优化方法研究

目的 为提升用户服务体验,探索服务设计接触点的优化方法,扩展服务设计理论。方法 首先,以服务流程分析为基础,识别非遗文化服务过程的接触点,由用户对服务接触点满意度评价计算引申重要性后,分析并确定关键服务接触点;其次,进行关键服务接触点失效分析,嵌入用户感知评价作为三种风险因素权重计算关键服务接触点风险值,输出改进优先级排序矩阵;最后,依据分析结果对非遗文化服务设计方案进行制定与验证评价。结论 搭建服务接触点优化设计方法,通过福州漆艺文化服务设计为例验证表明,该方法可以有效评估关键接触点,全面分析关键服务接触点的失效性,提供服务接触点优化设计方向,进而改善用户体验流畅感,提高服务品质,藉此为非遗文化服务设计提供方法借鉴。     

一种综合赋权的改进FMEA风险评估方法

针对传统故障模式和影响分析(failure mode and effects analysis, FMEA)方法中的未考虑风险因子权重以及风险因子权重难确定这一问题,提出一种综合赋权的改进FMEA风险评估方法。该方法首先通过FMEA团队明确评估对象和FMEA范围,然后列出所有潜在故障模式,对故障模式进行打分,得到所有的专家打分评估表,再通过语言变量转化为直觉模糊数。由层次分析法确定主观权重,由数据本身确定客观权重,使用直觉模糊混合加权算子(intuitionistic fuzzy hybrid weighted, IFHW)算子集结评价信息,得到所有的故障模式的得分函数,最后基于风险最大化选取每个故障模式的最大分数,进行排名,得到最终的故障模式风险顺序。通过对静电纺丝设备进行FMEA分析,并与其他方法进行比较,验证了所提方法的可行性。     

基于改进FMEA的适老化智能药盒交互设计研究

目的 基于适老化智能药盒交互失效模式的数据,对智能药盒的交互模式进行优化设计,提升交互体验,有效降低交互差错率。方法 首先,成立改进FMEA专家小组进行系统性人因错误减少和预测方法分析（Systematic Human Error Reduction and Prediction Approach, SHERPA）;其次,构建智能药盒交互失误预防模型,然后对适老化智能药盒交互设计进行改进失效模式与效应分析（FailureModeand Effects Analysis, FMEA）;最后,针对需要改进的失效模式对智能药盒进行设计优化。结果 实验结果显示“实证对象”存在诸多交互失效模式,对相应交互失效模式进行优化,可有效提升老年人操作智能药盒的交互体验。结论 运用改进FMEA的方法,可以具体量化适老化智能药盒交互失效模式数据,对应失效模式数据的智能药盒交互优化设计,是可行有效的,能够有效降低老年人的用药风险,此方法可为产品交互设计研究提供新的方法路径。     

社区医疗卫生服务的体验评价研究

目的 从服务设计的视角出发,构建服务接受者对社区医疗卫生服务的体验评价模型,了解其在服务体验过程中对各服务要素的关注程度,为服务设计师和决策者的实践提供参考,通过设计的方法提升服务接受者在社区医疗卫生服务中的体验.方法 利用语义差异法分析服务触点、服务要素和服务接受者主观感受之间的关系,并根据主成分因子的分析结果构建服务接受者对社区医疗卫生服务的体验评价指标体系;研究进一步利用独立样本T检验探究不同年龄层的服务体验者在各项评价指标上的重要性认知差异;最后利用层次分析法计算各项指标权重,完善社区医疗卫生服务体验评价模型.结果 构建了一个包括17项具体指标的社区医疗卫生服务体验评价模型;发现了不同年龄层的服务接受者仅在两项评价指标的感知重要程度上存在显著差异,整体性差异较小.结论 通过梳理研究影响社区医疗卫生服务接受者体验的相关意象,构建了社区医疗卫生服务的体验评价模型,为提升社区医疗卫生服务体验提供了理论依据.     

基于FMEA的老年人电子产品交互设计研究

目的设计适合老年人使用的电子产品。方法提出基于失效模式与效应分析的方法,成立FMEA专家小组进行讨论;对现有老年人电子产品进行潜在失效模式分析,计算风险优先数值(RPN);针对需要改进的失效模式进行合理的设计改良;针对改良后的产品进行设计评价。结论将失效模式与效应分析的方法应用于老年人电子产品设计,可以发现设计源头问题,尽早采取改进方案,从而使老年人在使用电子产品时,拥有一个良好的交互体验。     

集成鱼骨分析与进化法则的产品失效预测及问题求解

 基于传统FMEA在失效问题分析与解决方面的不足,提出了一种集成鱼骨图、FMEA和进化法则的创新设计方法．利用鱼骨图层次化分析辅助FMEA全面挖掘可能发生的失效模式,按照FMEA的规范表达分析失效模式并确定风险优先指数RPN,然后运用进化法则针对失效问题进行有效的解决,提高了解决问题的效率．最后通过铁路减振的示例验证了该集成方法的可行性．     

基于FMEA和模糊VIKOR的煤炭开采企业风险识别

为了科学有效识别煤炭开采企业的潜在风险因素,文章应用传统FMEA分析方法提取了20个潜在风险因素。在此基础上,针对传统FMEA在计算RPN时不够精准、主观性较强的不足,将模糊VIKOR方法引入到煤炭开采企业潜在风险因素的最终评价中,并以某煤炭开采企业为例进行了案例分析。结果表明:1)将模糊VIKOR方法引入到潜在风险识别中,可以有效解决传统FMEA方法的不足,提高风险识别的准确度;2)FMEA和模糊VIKOR方法的科学结合是煤炭开采企业识别潜在风险的有效方法,能够为煤炭开采企业科学进行应急管理提供依据。     

基于FMEA和FTA的老年人汽车人机界面交互设计研究

目的 提升老年人汽车界面满意度,设计适合老年人使用的汽车界面.方法 提出基于失效模式与效应分析(FMEA)、故障树分析(FTA)的研究方法,首先成立会议小组进行SHERPA分析,绘制汽车界面层次任务分析图;随后运用FMEA找出汽车界面中的潜在失效模式,计算风险优先数值;接着选取风险优先数值高的失效模式,运用FTA寻找其发生的原因,对其以图形化表示;再对故障树进行定性定量分析,计算故障树的最小切集和失效事件发生概率,找到失效发生的核心因素;最后对失效事件进行改良并对改良后的结果进行验证.结论 以老年人汽车界面为例进行研究,该方法可以有效发现老年人操作汽车界面发生错误的原因,不仅可以帮助设计师找到改良的重点,还可以使老年人获得良好的驾驶体验.     

An interval probability-based FMEA model for risk assessment: A real-world case

Failure mode and effect analysis (FMEA) is an effective quality tool to eliminate the risks and enhance the stability and safety in the fields of manufacturing and service industry. Nevertheless, the conventional FMEA has been criticized for its drawbacks in the evaluation process of risk factors or the determination of risk priority number (RPN), which may lead to inaccurate evaluation results. Therefore, in this paper, we develop a novel FMEA method based on rough set and interval probability theories. The rough set theory is adopted to manipulate the subjectivity and uncertainty of experts' assessment and convert the evaluation values of risk factors into interval numbers. Meanwhile, the interval exponential RPN (ERPN) is used to replace the traditional RPN due to its superior properties, eg, solving the problems of duplicate numbers and discontinuity of RPN values. Furthermore, an interval probability comparison method is proposed to rank the risk priority of each failure mode for avoiding the information loss in the calculation process of RPN. Finally, a real case study is presented, and the comparison analysis among different FMEA methods is conducted to demonstrate the reliability and effectiveness of the proposed FMEA method.     

Improved FMEA based on IVF and fuzzy VIKOR method: A case study of workpiece box system of CNC gear milling machine

Failure mode and effect analysis (FMEA) is a tool used to define, identify, and prevent known or unknown potential risks. An improved FMEA based on interval triangular fuzzy numbers (IVF) and fuzzy VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method is proposed in this study to solve problems of expression and processing of uncertain information, weights of risk factors, and ranking of failure modes in traditional FMEA. Linguistic variables are used to evaluate failure modes level and relative importance of risk factors and are expressed via interval-valued triangular fuzzy number. Determining the subjective weights of risk factors using fuzzy AHP, calculating the objective weights of risk factors using the extended VIKOR method, and obtaining the comprehensive weights of risk factors via ICWGT are proposed for solving the weight problem of risk factors. Finally, the fuzzy VIKOR method is used to rank risk priority of failure modes. The proposed method is used to evaluate workpiece box system of CNC gear milling machine and the results are compared with the findings of other methods to verify effectiveness and rationality of the proposed method.     

Failure mode and effect analysis using the hesitant intuitionistic fuzzy hybrid GRP approach with ordered comprehensive weights

Failure mode and effect analysis (FMEA), a multidisciplinary reliability analysis tool based on team evaluations, has been widely used in various industries. There are three critical issues in FMEA: the conversion of linguistic evaluations, the weights of risk factors, and the ranking mechanism of failure modes. Scholars have used various fuzzy theories and multi-attribute decision-making (MADM) methods to improve traditional FMEA, but there are still deficiencies. In this paper, the hesitant intuitionistic fuzzy set (HIFS), a concept that combines the intuitionistic fuzzy set (IFS) and the hesitant fuzzy set (HFS), is introduced into FMEA to convert linguistic evaluations. Some operators based on HIFS are proposed to process the converted data. Among them, a hesitant intuitionistic fuzzy comprehensive weighted Hamming distance (HIFCWHD) operator is proposed to compute the ordered comprehensive weight, effectively weakening the effect of extreme scores on results. The gray relational projection (GRP) method is adopted to determine the risk priority order of the failure modes. Finally, we give an illustrative case to demonstrate the effectiveness of the proposed FMEA method.     

Fuzzy smart failure modes and effects analysis to improve safety performance of system: Case study of an aircraft landing system

Failure modes and effects analysis (FMEA) is a safety and reliability technique that is widely used to evaluate, design, and process a system against diverse possible ways through which the potential failure has a tendency to occur. In conventional FMEA, the risk evaluation is determined by risk priority number (RPN) obtained by multiplying of three risk factors—severity, occurrence, and detection. However, because of many shortages in conventional FMEA, the RPN scores have been widely criticized along issues bothering on ambiguity and vagueness, scoring, appraising, evaluating, and selecting corrective actions. In this paper, we propose a new integrated fuzzy smart FMEA framework where the combination of fuzzy set theory, analytical hierarchy process (AHP), and data envelopment analysis (DEA) is used, respectively, to handle uncertainty and to increase the reliability of the risk assessment. These are achieved by employing a heterogeneous group of experts and determining the efficiency of FMEA mode with adequate priority and corrective actions using RPN, time, and cost as indicators. A numerical example (aircraft landing system) is provided to exemplify the feasibility and effectiveness of the proposed model. The outputs of the proposed model compared with the conventional risk assessment technique results show its effectiveness, reliability, and propensity for real applications.     

Risk evaluation in failure mode and effects analysis of aircraft turbine rotor blades using Dempster–Shafer evidence theory under uncertainty

Rotor blades are the major components of an aircraft turbine. Their reliability seriously affects the overall aircraft turbine security. Failure mode and effects analysis (FMEA), especially, the risk priority order of failure modes, is essential in the design process. The risk priority number (RPN) has been extensively used to determine the risk priority order of failure modes. When multiple experts give different risk evaluations to one failure mode, which may be imprecise and uncertain, the traditional RPN is not a sufficient tool for risk evaluation. In this paper, the modified Dempster–Shafer (D–S) is adopted to aggregate the different evaluation information by considering multiple experts’ evaluation opinions, failure modes and three risk factors respectively. A simplified discernment frame is proposed according to the practical application. Moreover, the mean value of the new RPN is used to determine the risk priority order of multiple failure modes. Finally, this method is used to deal with the risk priority evaluation of the failure modes of rotor blades of an aircraft turbine under multiple sources of different and uncertain evaluation information. The consequence of this method is rational and efficient.     

Fuzzy FMEA in risk assessment for test and calibration laboratories

In this study, it is aimed to compare traditional and fuzzy FMEA in identifying areas that may pose risks and need improvement in Test and Calibration Laboratories. Within this scope, FMEA is used in ranking the possible risks. One hundred ninety-nine failures are detected in 91 inspections, carried out in the Test and Calibration Laboratories. Since FMEA uses experts’ evaluations, which are considered subjective, fuzzy logic is implemented to the approach where the evaluations are presented with linguistic variables. The comparison of FMEA and fuzzy FMEA showed that there exists a high correlation between these two analyses and the order of priority based on the Fuzzy Risk Priority Number calculation is overlapping with the Risk Priority Number sequence. Fuzzy FMEA can also be considered when the evaluations are not trustworthy or incomplete. Therefore, this study can be addressed as an example of how fuzzy implementation to FMEA substantially be used instead of traditional FMEA when there exist qualitative, subjective or incomplete evaluations, or in cases where traditional FMEA has troubles in practice.     

Time-varying FMEA method based on interval-valued spherical fuzzy theory

This paper proposes a time-varying failure mode and effect analysis (FMEA) method based on interval-valued spherical fuzzy theory, which not only improves the limitations in evaluating, weighting, and ranking but also considers the effect of time change. The process of distinguishing time changes enables the FMEA to have dynamic recognition capability, enabling it to identify critical failure modes more accurately. The interval-valued spherical fuzzy theory is used to deal with the uncertainty of intuitionistic linguistic evaluations. The advantages of two traditional approaches are combined to improve the weight determined method. Risk factors are divided into subjective and objective types. In the subjective risk factors, which are severity (S) and detection (D), the consistency of judgment is used as the acceptance standard. In the objective risk factors, which are occurrence (O), the time-varying characteristics are considered. The occurrence in a certain period is expressed as the integral of failure intensity in the time period. Interval-valued spherical fuzzy exponential risk priority number is proposed as the criterion for measuring the priority of failure modes. The effectiveness of the proposed method is verified using an example of spindle.     

An improved FMEA method based on the linguistic weighted geometric operator and fuzzy priority

Using the group linguistic information aggregation method, this research improved upon conventional failure mode and effect analysis (FMEA), which had the problems of the inevitable subjectivity of expert evaluations, and of the difficulty of determining the weights of experts' evaluations. First, this research treated the three risk factors of FMEA evaluation as linguistic variables and introduced a linguistic weighted geometric (LWG) operator to implement algebraic operations on the results of expert evaluations. This treatment overcame the disadvantage of fuzzy theory-based methods in which decision-making information could be lost due to the twice conversion process. Second, the weights of experts' evaluations were calculated based on the consistency of experts' ranking using a fuzzy priority method. This method placed a lower weight for the experts whose evaluation departed from group consensus, and therefore decreased the impact of the unfairness of experts on evaluation results. Finally, this article demonstrated the effectiveness and applicability of this method by an example of failure-mode analysis on the grinding wheel system of a numerical control machine.