Utilizing contextual ontological user profiles for personalized recommendations

As users may have different needs in different situations and contexts, it is increasingly important to consider user context data when filtering information. In the field of web personalization and recommender systems, most of the studies have focused on the process of modelling user profiles and the personalization process in order to provide personalized services to the user, but not on contextualized services. Rather limited attention has been paid to investigate how to discover, model, exploit and integrate context information in personalization systems in a generic way. In this paper, we aim at providing a novel model to build, exploit and integrate context information with a web personalization system. A context-aware personalization system (CAPS) is developed which is able to model and build contextual and personalized ontological user profiles based on the user’s interests and context information. These profiles are then exploited in order to infer and provide contextual recommendations to users. The methods and system developed are evaluated through a user study which shows that considering context information in web personalization systems can provide more effective personalization services and offer better recommendations to users.     

Ontology-based mobile augmented reality in cultural heritage sites: information modeling and user study

Augmented reality (AR) has received much attention in the cultural heritage domain as an interactive medium for requesting and accessing information regarding heritage sites. In this study, we developed a mobile AR system based on Semantic Web technology to provide contextual information about cultural heritage sites. Most location-based AR systems are designed to present simple information about a point of interest (POI), but the proposed system offers information related to various aspects of cultural heritage, both tangible and intangible, linked to the POI. This is achieved via an information modeling framework where a cultural heritage ontology is used to aggregate heterogeneous data and semantically connect them with each other. We extracted cultural heritage data from five web databases and modeled contextual information for a target heritage site (Injeongjeon Hall and its vicinity in Changdeokgung Palace in South Korea) using the selected ontology. We then implemented a mobile AR application and conducted a user study to assess the learning and engagement impacts of the proposed system. We found that the application provides an agreeable user experience in terms of its affective, cognitive, and operative features. The results of our analysis showed that specific usage patterns were significant with regard to learning outcomes. Finally, we explored how the study’s key findings can provide practical design guidance for system designers to enhance mobile AR information systems for heritage sites, and to show system designers how to support particular usage patterns in order to accommodate specific user experiences better.

     

A Graphical Model for Context-Aware Visual Content Recommendation

Existing recommender systems provide an elegant solution to the information overload in current digital libraries such as the Internet archive. Nowadays, the sensors that capture the user's contextual information such as the location and time are become available and have raised a need to personalize recommendations for each user according to his/her changing needs in different contexts. In addition, visual documents have richer textual and visual information that was not exploited by existing recommender systems. In this paper, we propose a new framework for context-aware recommendation of visual documents by modeling the user needs, the context and also the visual document collection together in a unified model. We address also the user's need for diversified recommendations. Our pilot study showed the merits of our approach in content based image retrieval.     

Using shared representations to improve coordination and intent inference

In groupware, users must communicate about their intentions and aintain common knowledge via communication channels that are explicitly designed into the system. Depending upon the task, generic communication tools like chat or a shared whiteboard may not be sufficient to support effective coordination. We have previously reported on a methodology that helps the designer develop task specific communication tools, called coordinating representations, for groupware systems. Coordinating representations lend structure and persistence to coordinating information. We have shown that coordinating representations are readily adopted by a user population, reduce coordination errors, and improve performance in a domain task. As we show in this article, coordinating representations present a unique opportunity to acquire user information in collaborative, user-adapted systems. Because coordinating representations support the exchange of coordinating information, they offer a window onto task and coordination-specific knowledge that is shared by users. Because they add structure to communication, the information that passes through them can be easily exploited by adaptive technology. This approach provides a simple technique for acquiring user knowledge in collaborative, user-adapted systems. We document our application of this approach to an existing groupware system. Several empirical results are provided. First, we show how information that is made available by a coordinating representation can be used to infer user intentions. We also show how this information can be used to mine free text chat for intent information, and show that this information further enhances intent inference. Empirical data shows that an automatic plan generation component, which is driven by information from a coordinating representation, reduces coordination errors and cognitive effort for its users. Finally, our methodology is summarized, and we present a framework for comparing our approach to other strategies for user knowledge acquisition in adaptive systems.     

Context-aware recommendations through context and activity recognition in a mobile environment

The mobile Internet introduces new opportunities to gain insight in the user’s environment, behavior, and activity. This contextual information can be used as an additional information source to improve traditional recommendation algorithms. This paper describes a framework to detect the current context and activity of the user by analyzing data retrieved from different sensors available on mobile devices. The framework can easily be extended to detect custom activities and is built in a generic way to ensure easy integration with other applications. On top of this framework, a recommender system is built to provide users a personalized content offer, consisting of relevant information such as points-of-interest, train schedules, and touristic info, based on the user’s current context. An evaluation of the recommender system and the underlying context recognition framework shows that power consumption and data traffic is still within an acceptable range. Users who tested the recommender system via the mobile application confirmed the usability and liked to use it. The recommendations are assessed as effective and help them to discover new places and interesting information.     

Distributional semantic pre-filtering in context-aware recommender systems

Context-aware recommender systems improve context-free recommenders by exploiting the knowledge of the contextual situation under which a user experienced and rated an item. They use data sets of contextually-tagged ratings to predict how the target user would evaluate (rate) an item in a given contextual situation, with the ultimate goal to recommend the items with the best estimated ratings. This paper describes and evaluates a pre-filtering approach to context-aware recommendation, called distributional-semantics pre-filtering (DSPF), which exploits in a novel way the distributional semantics of contextual conditions to build more precise context-aware rating prediction models. In DSPF, given a target contextual situation (of a target user), a matrix-factorization predictive model is built by using the ratings tagged with the contextual situations most similar to the target one. Then, this model is used to compute rating predictions and identify recommendations for that specific target contextual situation. In the proposed approach, the definition of the similarity of contextual situations is based on the distributional semantics of their composing conditions: situations are similar if they influence the user’s ratings in a similar way. This notion of similarity has the advantage of being directly derived from the rating data; hence it does not require a context taxonomy. We analyze the effectiveness of DSPF varying the specific method used to compute the situation-to-situation similarity. We also show how DSPF can be further improved by using clustering techniques. Finally, we evaluate DSPF on several contextually-tagged data sets and demonstrate that it outperforms state-of-the-art context-aware approaches.     

RecAm: a collaborative context-aware framework for multimedia recommendations in an ambient intelligence environment

With an ever-increasing accessibility to different multimedia contents in real-time, it is difficult for users to identify the proper resources from such a vast number of choices. By utilizing the user’s context while consuming diverse multimedia contents, we can identify different personal preferences and settings. However, there is a need to reinforce the recommendation process in a systematic way, with context-adaptive information. The contributions of this paper are twofold. First, we propose a framework, called RecAm, which enables the collection of contextual information and the delivery of resulted recommendation by adapting the user’s environment using Ambient Intelligent (AmI) Interfaces. Second, we propose a recommendation model that establishes a bridge between the multimedia resources, user joint preferences, and the detected contextual information. Hence, we obtain a comprehensive view of the user’s context, as well as provide a personalized environment to deliver the feedback. We demonstrate the feasibility of RecAm with two prototypes applications that use contextual information for recommendations. The offline experiment conducted shows the improvement of delivering personalized recommendations based on the user’s context on two real-world datasets.     

An adaptive rule-based approach for managing situation-awareness

Situation awareness is a powerful paradigm that can efficiently exploit the increasing capabilities of handheld devices, such as smart phones and PDAs. Indeed, accurate understanding of the current situation can allow the device to proactively provide information and propose services to users in mobility. Of course, to recognize the situation is a challenging task, due to such factors as the variety of possible situations, uncertain and imprecise data, and different user’s preferences and behavior.In this framework, we propose a robust and general rule-based approach to manage situation awareness. We adopt Semantic Web reasoning, fuzzy logic modeling, and genetic algorithms to handle, respectively, situational/contextual inference, uncertain input processing, and adaptation to the user’s behavior. We exploit an agent-oriented architecture so as to provide both functional and structural interoperability in an open environment. The system is evaluated by means of a real-world case study concerning resource recommendation. Experimental results show the effectiveness of the proposed approach.     

Contextual music information retrieval and recommendation: State of the art and challenges

Increasing amount of online music content has opened new opportunities for implementing new effective information access services–commonly known as music recommender systems–that support music navigation, discovery, sharing, and formation of user communities. In the recent years a new research area of contextual (or situational) music recommendation and retrieval has emerged. The basic idea is to retrieve and suggest music depending on the user’s actual situation, for instance emotional state, or any other contextual conditions that might influence the user’s perception of music. Despite the high potential of such idea, the development of real-world applications that retrieve or recommend music depending on the user’s context is still in its early stages. This survey illustrates various tools and techniques that can be used for addressing the research challenges posed by context-aware music retrieval and recommendation. This survey covers a broad range of topics, starting from classical music information retrieval (MIR) and recommender system (RS) techniques, and then focusing on context-aware music applications as well as the newer trends of affective and social computing applied to the music domain.     

A multi-formalism approach for model-based dynamic distribution of user interfaces of critical interactive systems

Evolution in the context of use requires evolutions in the user interfaces even when they are currently used by operators. User Centered Development promotes reactive answers to this kind of evolutions either by software evolutions through iterative development approaches or at runtime by providing additional information to the operators such as contextual help for instance. This paper proposes a model-based approach to support proactive management of context of use evolutions. By proactive management we mean mechanisms in place to plan and implement evolutions and adaptations of the entire user interface (including behaviour) in a generic way. The approach proposed handles both concentration and distribution of user interfaces requiring both fusion of information into a single UI or fission of information into several ones. This generic model-based approach is exemplified on a safety critical system from space domain. It presents how the new user interfaces can be generated at runtime to provide a new user interface gathering in a single place all the information required to perform the task. These user interfaces have to be generated at runtime as new procedures (i.e. sequences of operations to be executed in a semi-autonomous way) can be defined by operators at any time in order to react to adverse events and to keep the space system in operation. Such contextual, activity-related user interfaces complement the original user interfaces designed for operating the command and control system. The resulting user interface thus corresponds to a distribution of user interfaces in a focus+context way improving usability by increasing both efficiency and effectiveness.     

A user-centric evaluation of context-aware recommendations for a mobile news service

Traditional recommender systems provide personal suggestions based on the user’s preferences, without taking into account any additional contextual information, such as time or device type. The added value of contextual information for the recommendation process is highly dependent on the application domain, the type of contextual information, and variations in users’ usage behavior in different contextual situations. This paper investigates whether users utilize a mobile news service in different contextual situations and whether the context has an influence on their consumption behavior. Furthermore, the importance of context for the recommendation process is investigated by comparing the user satisfaction with recommendations based on an explicit static profile, content-based recommendations using the actual user behavior but ignoring the context, and context-aware content-based recommendations incorporating user behavior as well as context. Considering the recommendations based on the static profile as a reference condition, the results indicate a significant improvement for recommendations that are based on the actual user behavior. This improvement is due to the discrepancy between explicitly stated preferences (initial profile) and the actual consumption behavior of the user. The context-aware content-based recommendations did not significantly outperform the content-based recommendations in our user study. Context-aware content-based recommendations may induce a higher user satisfaction after a longer period of service operation, enabling the recommender to overcome the cold-start problem and distinguish user preferences in various contextual situations.     

A Model of Green Acceptance and Intentions to Use Bike-Sharing: YouBike Users in Taiwan

With the emphasis on sustainability in transportation, bike-sharing systems are gaining popularity. This paper investigates the attitudes of users of a bike-sharing system with the aim of identifying their priorities, thus allowing local governments to focus their efforts most effectively on enhancing users’ intentions to use such systems. The relationships among green perceived usefulness (the extent to which individuals believe that a bike-sharing system will improve the environmental performance of some part of their life within a specific context), user attitude and perceived ease of use with green intentions, and the mediation effect of user attitude towards bike-sharing are explored. The focus of the study is on how to enhance green intentions via perceived usefulness, perceived ease of use and user attitude of the green technology acceptance model (green TAM) (Davis 1989). The two-step approach of structural equation modeling was applied to analyze the empirical results, which indicated that green perceived usefulness and user attitude have positive influences on the green intentions of 262 users and 262 non-users from ten sampled bike-sharing sites around the central administrative districts of Taipei. However, user attitude has the highest mediation effect on green intentions, and perceived ease of use does not have a significant effect on intentions for either users or non-users. Therefore, governmental institutions can strive to improve the attitudes of bike-sharing users and non-users, their green perceived usefulness, and perceived ease of use to strengthen their intentions to use this mode of sustainable transportation.     

A content search system considering the activity and context of a mobile user

People routinely carry mobile devices in their daily lives and obtain a variety of information from the Internet in many different situations. In searching for information (content) with a mobile device, a user’s activity (e.g., moving or stationary) and context (e.g., commuting in the morning or going downtown in the evening) often change, and such changes can affect the user’s degree of concentration on his or her mobile device’s display and information needs. Therefore, a search system should provide the user with an amount of information suitable for the current activity and a type of information suitable for the current context. In this study, we present the design and implementation of a content search system that considers a mobile user’s activity and context, with the goal of reducing the user’s operation load for content search. The proposed system switches between two kinds of content search systems according to the user’s activity: the location-based content search system is activated when the user is stationary (e.g., standing and sitting), while a menu-based content search system is activated when the user is moving (e.g., walking). Both systems present information according to user context. The location-based system presents detailed information via menus and a map according to location-based categories. The menu-based system presents only a few options to enable users to get content easily. Through user experiments, we confirmed that participants could get desired information more easily with this system than with a commercial search system.     

Inferring contextual preferences using deep encoder-decoder learners

ABSTRACT

Context-aware systems enable the sensing and analysis of user context in order to provide personalised services. Our study is part of growing research efforts examining how high-dimensional data collected from mobile devices can be utilised to infer users’ dynamic preferences that are learned over time. We suggest novel methods for inferring the category of the item liked in a specific contextual situation, by applying encoder-decoder learners (long short-term memory networks and auto encoders) on mobile sensor data. In these approaches, the encoder-decoder learners reduce the dimensionality of the contextual features to a latent representation which is learned over time. Given new contextual sensor data from a user, the latent patterns discovered from each deep learner is used to predict the liked item’s category in the given context. This can greatly enhance a variety of services, such as mobile online advertising and context-aware recommender systems. We demonstrate our contribution with a point of interest (POI) recommender system in which we label contextual situations with the items’ categories. Empirical results utilising a real world data set of contextual situations derived from mobile phones sensors log show a significant improvement (up to 73% improvement) in prediction accuracy compared with state of the art classification methods.     

Non-dominated differential context modeling for context-aware recommendations

Context plays an important role in the process of decision making. A user’s preferences on the items may vary from contexts to contexts, e.g., a user may prefer to watch a different type of the movies, if he or she is going to enjoy the movie with partner rather than with children. Context-aware recommender systems, therefore, were developed to adapt the recommendations to different contextual situations, such as time, location, companion, etc. Differential context modeling is a series of recommendation models which incorporate contextual hybrid filtering into the neighborhood based collaborative filtering approaches. In this paper, we propose to enhance differential context modeling by utilizing a non-dominated user neighborhood. The notion of dominance relation was originally proposed in multi-objective optimization, and it was reused to definite non-dominated user neighborhood in collaborative filtering recently. These non-dominated user neighbors refer to the neighbors that dominate others from different perspectives of the user similarities, such as the user-user similarities based on ratings, demographic information, social relationships, and so forth. In this paper, we propose to identify the non-dominated user neighborhood by exploiting user-user similarities over multiple contextual preferences. Our experimental results can demonstrate the effectiveness of the proposed approaches in comparison with popular context-aware collaborative filtering models over five real-world contextual rating data sets.

     

Context relevance assessment and exploitation in mobile recommender systems

In order to generate relevant recommendations, a context-aware recommender system (CARS) not only makes use of user preferences, but also exploits information about the specific contextual situation in which the recommended item will be consumed. For instance, when recommending a holiday destination, a CARS could take into account whether the trip will happen in summer or winter. It is unclear, however, which contextual factors are important and to which degree they influence user ratings. A large amount of data and complex context-aware predictive models must be exploited to understand these relationships. In this paper, we take a new approach for assessing and modeling the relationship between contextual factors and item ratings. Rather than using the traditional approach to data collection, where recommendations are rated with respect to real situations as participants go about their lives as normal, we simulate contextual situations to more easily capture data regarding how the context influences user ratings. To this end, we have designed a methodology whereby users are asked to judge whether a contextual factor (e.g., season) influences the rating given a certain contextual condition (e.g., season is summer). Based on the analyses of these data, we built a context-aware mobile recommender system that utilizes the contextual factors shown to be important. In a subsequent user evaluation, this system was preferred to a similar variant that did not exploit contextual information.     

Adaptive content recommendation for mobile users: Ordering recommendations using a hierarchical context model with granularity

Retrieving timely and relevant information on-site is an important task for mobile users. A context-aware system can understand a user’s information needs and thus select contents according to relevance. We propose a context-dependent search engine that represents user context in a knowledge-based context model, implemented in a hierarchical structure with granularity information. Search results are ordered based on semantic relevance computed as similarity between the current context and tags of search results. Compared against baseline algorithms, the proposed approach enhances precision by 22% and pooled recall by 17%. The use of size-based granularity to compute similarity makes the approach more robust against changes in the context model in comparison to graph-based methods, facilitating import of existing knowledge repositories and end-user defined vocabularies (folksonomies). The reasoning engine being light-weight, privacy protection is ensured, as all user information is processed locally on the user’s phone without requiring communication with an external server.     

User involvement in developing mobile and temporarily interconnected systems

Information systems (IS) research on user involvement has primarily theorized relationships between developers, managers and users in systems development. However, so far, marginal attention has been paid to differences in user involvement practices between information systems. This paper explores user involvement in developing mobile and temporarily interconnected systems (MTIS). We refer to MTIS as heterogeneous systems that rely on network technologies for increasing the ubiquity of information services for users on the move. Such systems are becoming increasingly important in leveraging, e.g. car infotainment, supply chain management and wireless e‐commerce. With particular emphasis on the nature of MTIS and its implications for user involvement, the paper analyses the systems development process of an action research project. The findings suggest that user involvement practices need to be adapted to accommodate features of this class of systems. Being an early attempt to trace the implications of technology features such as use context switches and temporary system relationships, the paper contributes to the development of an updated theory of the user role in an era of increased system complexity and stakeholder ambiguity.