Current trends on ICT technologies for enterprise information systems

As business conditions change rapidly, the need for integrating business and technical systems calls for novel ICT frameworks and solutions to remain concurrent in highly competitive markets. A number of problems and issues arise in this regard. In this paper, four big challenges of enterprise information systems (EIS) are defined and discussed: (1) data value chain management; (2) context awareness; (3) usability, interaction and visualization; and (4) human learning and continuous education. Major contributions and research orientations of ICT technologies are elaborated based on selected key issues and lessons learned. First, the semantic mediator is proposed as a key enabler for dealing with semantic interoperability. Second, the context-aware infrastructures are proposed as a main solution for making efficient use of EIS to offer a high level of customization of delivered services and data. Third, the product avatar is proposed as a contribution to an evolutionary social, collaborative and product-centric and interaction metaphor with EIS. Fourth, human learning solutions are considered to develop individual competences in order to cope with new technological advances. The paper ends with a discussion on the impact of the proposed solutions on the economic and social landscape and proposes a set of recommendations as a perspective towards next generation of information systems.     

Negotiating the symbolic power of information and communication technologies (ICT): The spread of Internet-supported distance education

The Internet may be, as typically suggested, important in distance education for facilitating connections between groups of students, educational institutions, and external learning resources. This article, however, reveals why this is not the only reason for applying information and communication technologies (ICT) in higher education in a remote area in a developing country. In addition, the Internet seems to be of great importance in symbolizing modernization and progress, thereby adding symbolic power to such education. Empirical sources originate from an explorative case study of an Internet-supported distance education program in the province of Bangka Belitung in Indonesia. Based on a translation perspective on the spread of pheromones, the analyses of empirical sources show how the Internet has contributed to the spread of distance education, but paradoxically this has not had much effect on the use of Internet by students in peripheral areas, at least not in the short term. © 2008 Wiley Periodicals, Inc.     

Domestic violence and information communication technologies

Physical violence against women is pervasive through out the world and domestic violence has been a longstanding issue in feminist activism and research. Yet, these experiences are often not represented in technological research or design. In the move to consider HCI at the margins, in this paper, we ask: how have ICTs affected the experiences of domestic violence survivors? We interviewed female survivors living in a domestic violence shelter about their experiences with technology. Participants reported that they were harassed with mobile phones, experienced additional harassment (but also support) via social networking sites, and tried to resist using their knowledge of security and privacy.     

Telehealth acquires meanings: information and communication technologies within health policy

Over the last decade, British health policy has increasingly considered the role of information and information technologies in the provision of health care. Recently, there is a growing interest in new health applications, often referred to as telemedicine and telehealth, and incorporating a diverse range of services that can be provided in electronic form over various telecommunications networks. This paper discusses how such use of information and communication technologies (ICTs) in health acquires meanings through a policy process, and what implications it has for telehealth in particular. This is done through a hermeneutic exploration of four principal UK health policy papers published between 1989 and 1998.     

Teachers’ attitudes toward information and communication technologies: the case of Syrian EFL teachers

Based on the new technology initiative in Syrian education, this study explored the attitudes of high school English as a Foreign Language (EFL) teachers in Syria toward ICT. In addition, the study investigated the relationship between computer attitudes and five independent variables: computer attributes, cultural perceptions, computer competence, computer access, and personal characteristics (including computer training background). The findings suggest that teachers have positive attitudes toward ICT in education. Teachers’ attitudes were predicted by computer attributes, cultural perceptions and computer competence. The results point to the importance of teachers’ vision of technology itself, their experiences with it, and the cultural conditions that surround its introduction into schools in shaping their attitudes toward technology and its subsequent diffusion in their educational practice.     

Support of opportunities for shopfloor involvement through information and communication technologies

More companies are understanding the benefits of designing work to enhance, rather than minimise, the contributions of their employees within human-centred systems. To do this, they require their supportive subsystems (such as training, job, and team design, performance measurement and information) to provide people with the ability, motivation and opportunity to become increasingly involved. Opportunity for involvement will require different communication interfaces, providing data and background information both personally and at the work site or process. In the past few years, the media available for visualisation and communication have become much more numerous and have much greater capabilities. This paper examines the information requirements of certain features of modern manufacturing enterprises—local control, skills, knowledge and training, function allocation and team communications. It then assesses the utility of three broad types of information display—Personal Digital Assistants (PDAs), Multimedia/Closed-circuit Television (CCTV) and Virtual Environments (VEs)—for shopfloor systems.     

Conceptualizing development in information and communication technology for development (ICT4D)

ABSTRACT

ICT4D research is faced with the challenge of rapidly changing technologies and increasingly complex social dynamics and development processes. We argue that ICT4D research requires a more acute sense of where our research is situated within a broader picture of development, e.g. with a better understanding of development processes, their ideological nature, the power structures and driving forces, and the mechanisms through which ICTs may be embedded in and shape these processes. Such a reflexivity is crucial not least in justifying our claims of contribution, but also in understanding the implications and potential impact of our research and practice. This editorial seeks to explore key conceptual components in ICT4D and their relationships, including dimensions of development, perspectives of development, conceptions of artefacts, and theory of change. A tentative conceptual schema is presented that connects these conceptual components.     

Integrating new information and communication technologies in a group decision support system

We view group decision making as a collaborative process, where decision makers can establish a common belief on the dimensions of the problem by following a series of well-defined communicative actions. Having first defined these actions, this paper reports on the exploitation of recent advances in information and communication technology, which can be used to: (i) remove the communication impediments among spatially dispersed decision makers; (ii) efficiently elicit and represent the domain of knowledge; (iii) develop efficient mechanisms to structure and consistently maintain the decision analysis; and (iv) automate the decision making process itself. Automation concerns coherence and consistency checking, detection of contradictions, truth maintenance, and information retrieval techniques.     

Root-metaphors for understanding: A framework for teachers and teacher educators of information and communication technologies

This paper argues for understanding ICT from the standpoint of philosophical world views. We present a framework, based on Pepper’s root-metaphors (Formism, Contextualism, Mechanism, Organicism, and Animism/Mysticism) and we illustrate the use of the framework by looking at a common example of ICT: e-mail. It is argued that such a framework is potentially helpful to ICT teachers, especially when they work with pre-service education students who are struggling with how to integrate ICT critically into their future classrooms.     

现代通信技术对军队信息安全与保密工作带来的挑战

本文从当前新通信技术在军队的应用方式,分析了军队安全保密工作现状,提出合理针对军队信息安全工作的保密对策,为保障军队信息安全保密提供了合理有效的参考依据。     

The relationship between information and communication technologies adoption and management

This paper examines the impact of information and communication technologies (ICT) adoption on management praxis. The study, building on the theoretical framework developed by Scott Morton and his colleagues, attempts to identify the dynamic relationships between ICT adoption and management efforts towards modernization and reorganization. Using data from leading Greek firms, we report evidence as to how changes in strategy, organizational structure, management systems, and human skills link with the current and prospective level of use of various types of advanced ICT. Findings generally appear to suggest that Greek firms are in a process of recognizing the potential of ICT to enable and support changes that are necessary for successfully competing in a hyper-competitive environment. In particular, ICT adoption is shown to affect strategy by supporting long-term strategic objectives and the quest for profitability. Indirectly, it also links to strategic planning systems. ICT is found to be related to an internal environment characterized by open organization and flexibility. Finally, the results show that the sample firms recognize the need for multi-skilled personnel to exploit the advantages stemming from ICT adoption.     

Optimizing the interaction of children with information and communication technologies

This paper outlines the major changes in the lives of children in industrially advanced countries associated with the increased interaction with information and communication technologies. The potential opportunities and threats to the cognitive, social, physical and visual development of children are reviewed to emphasize the importance of optimizing the interaction. The change in children's use of technology also poses opportunities and threats for ergonomics that should be noted if the profession is to continue being relevant and useful into this century. The paper ends with a pathway to the development and implementation of guidelines about child information and communication technology use for different groups of guideline users.     

Assessing the effects of information and communication technologies on development

The idea of information and communication technology (ICT) being a “hammer” that can be applied to a wide variety of “nails” across different geographic locations, sectors, organizations, and contexts to improve efficiency and/or have a beneficial social impact has come under severe criticism, particularly in the realm of implementing socioeconomic development programs. Structuration theory remains one of the key metatheories that deconstruct the complexity of technology introductions in the context of organizational and behavioral change. In this study, we use a structurational lens to examine two pilot ICT implementations in the Indian microfinance sector, specifically exploring the interactions between the ICT intervention, the organizations and people implementing the change, and the structural and institutional context within which these projects were rolled out. We showcase how an “ICT for development” intervention is inherently a political process, involving choices around defining efficiency and targeting particular social welfare improvements, with varying repercussions for the involved microfinance institution and client. Where the client's context, constraints, and welfare are placed at the heart of the “efficiency” discussion during the technology's design and implementation, the development impact is seen to be far greater and more sustained. © 2009 Wiley Periodicals, Inc.     

Optimizing the interaction of children with information and communication technologies

This paper outlines the major changes in the lives of children in industrially advanced countries associated with the increased interaction with information and communication technologies. The potential opportunities and threats to the cognitive, social, physical and visual development of children are reviewed to emphasize the importance of optimizing the interaction. The change in children's use of technology also poses opportunities and threats for ergonomics that should be noted if the profession is to continue being relevant and useful into this century. The paper ends with a pathway to the development and implementation of guidelines about child information and communication technology use for different groups of guideline users.     

Sensors and the environment – Modelling & ICT challenges

Sensors and sensor networks are an important component in the monitoring and management of environmental systems. In this editorial we outline the main features of the Thematic Issue titled “Sensors and the Environment – Modelling & ICT challenges” which contains eight papers focusing on different aspects of research and development of sensors for environmental systems.     

Towards a model for assessing workers' risks resulting from the implementation of information and communication systems and technologies

The authors investigate the effects of information and communication systems and technologies (ICST) on workers' health and safety. A multidisciplinary and convergent perspective is used to define a model that evaluates the risks associated with the implementation of any information system. The model incorporates the organizational, individual, and social elements that affect workers' risks. Special attention has been paid to the incorporation of ergonomic and organizational factors including culture, technological change, and informatics ethics. © 2006 Wiley Periodicals, Inc. Hum Factors Man 16: 39–59, 2006.     

Perspectives on development: why does studying information and communication technology for development (ICT4D) matter?

ABSTRACT

The concept of development has been used by scholars and practitioners to demonstrate changes for the better in the lives of individuals, communities, nations and regions. Historically, the practice of development has been associated with interventions and categorizations that have had the opposite effect in countries and regions deemed to be developing. Current notions of development predicated on respect for individual rights, human freedoms, environmental sustainability, health and well-being and education have been more successful in achieving improvements in the lives of people. Yet, historic notions of development persist and continue to drive failing projects. This editorial explores the historical notions of development that persist to this day and offers a view of contemporary perspectives on development. As a growing set of development interventions and papers in this issue involve Information and Communication Technologies (ICTs), the question of why Information and Communication Technology for Development matters? is addressed in the light of development perspectives.