A Historical Overview of Internet Reference Services for Distance Learners

SUMMARY

The advent of library services and collections on the Internet revolutionized reference services to students enrolled in distance learning programs. Prior to the Internet, reference librarians who supported distance learning programs had few methods, and many of them costly, to provide the equivalent library services advocated by the ACRL Guidelines. Through the Internet, these librarians were able to approximate the services and resources that had always been available to students who came into the library. This article describes the development of reference services on the Internet in a variety of libraries that support distance learners.     

A Review of “What They Don’t Teach You in Library School”

SUMMARY

Distance learning students may not think of the “campus” library as the first place to fulfill their information needs and may not even be aware of the services available to them. One way to reach these students is to adopt and adapt marketing techniques from the business world. This article examines the findings of a survey conducted at Emporia State University concerning the awareness of distance learning services. It will also examine marketing techniques and illustrate how they can be applied to increase awareness of reference support services for distance learners.     

Peer interaction: the experience of distance students at university level

This study investigates how university students on distance learning courses experience interaction with their peers. Students on two distance learning courses at The Open University (UK) were interviewed, to investigate learners' experience of interaction on these courses. The analysis, using a grounded‐theory approach, reveals disparities between course designers' and students' reasons for integrating computer‐mediated interaction within the courses. It draws attention to the significant affective challenges that online students face when working together, and demonstrates a need to pay attention to their problems with self‐presentation. The study also reinforces the socio‐cultural view that it is important to consider the various contexts in which online learning takes place. Distance students have opportunities to structure their own learning contexts, and this allows them to source face‐to‐face learning interaction and other forms of support as they engage with individuals in their everyday environment.     

Internet Reference Services for Distance Education

SUMMARY

Published guidelines for distance learning library services provide a framework for distance education librarians to use in planning services for off-campus students. Other literature in the arena of distance education librarianship provides concrete examples of how reference services have been offered in real settings. This paper attempts to synthesize these two types of literature in order to offer models of reference service for distance learners.     

Firefighter learning at a distance – a longitudinal study

This article presents a summary analysis of a 5‐year study on the implementation of a technology‐supported distance firefighter training programme in Sweden, focused on the firefighter students' learning processes regarding challenges, contradictions and changes that occurred during the implementation period. With activity theory as the theoretical basis, three data collections were carried out. The analysis, based on interviews with firefighter students and instructors as well as observation logbooks and educational documents, identified two phases, an implementation phase and a dissemination phase. The implementation phase is characterized by the distance students developing a self‐directed and goal‐oriented learning, supported by the revised and technology‐supported training design. During the dissemination phase, when many technology‐inexperienced instructors become involved in the distance programme, a number of challenges and contradictions are identified, which, however, turn out to be a driving force for the students to develop alternative learning strategies. Finally, vocational distance training is discussed in terms of potential opportunities for developing vocational students' learning processes.     

Design issues of a distance learning course on Business on the Internet

Abstract The paper presents the main design issues of a distance learning course on Business on the Internet. The instructional design is based on a learner-centred instructional strategy which allows learners to construct their own knowledge while solving real business problems and transferring their knowledge to other learners. They learn autonomously taking the responsibility for their learning and following their individual cognitive styles, interests, preferences. The learners have access to the Internet being members of a global, cooperative learning community. The learning community involves students and tutors who collectively take responsibility for the design and evaluation of the course content and the teaching methods to be applied. Both students and tutors inhabit a virtual learning environment that offers different virtual places and services: virtual university, virtual enterprise, auditoriums, workshop rooms, cafes, libraries, etc. where students from different locations can meet, interact, learn and work together, as if they were face-to-face.     

Interactive augmented reality system for enhancing library instruction in elementary schools

Due to limited budgets and manpower, most elementary schools in Taiwan do not plan or provide library instruction for students. Although students can use libraries, they typically lack the knowledge needed to use library resources effectively. Consequently, students have difficulty finding the books they need and can easily become overwhelmed by the massive amount of information in libraries. Computer-assisted instruction for teaching basic library skills to large numbers of students is an appealing method. Particularly, developing augmented reality (AR) technologies for learning have garnered considerable attention in education research. Many researchers and scholars believe that integrating teaching and AR enhances student learning performance and motivation. This work develops an educational AR system based on situated learning theory, and applies innovative augmented reality interactive technology to a library’s learning environment. Student library knowledge can be enhanced via the proposed augmented reality library instruction system (ARLIS). Experimental results demonstrate that student learning performance is improved significantly by using the proposed ARLIS. Moreover, this work demonstrates that using the proposed ARLIS for library instruction results in the same learning performance as conventional librarian instruction and there is no gender difference on learning performance between the proposed ARLIS and conventional librarian instruction. Moreover, the proposed library instruction system overcomes shortcomings of personal teaching skills of librarians that may adversely affect student learning performance by conveying the same learning content to all students. Additionally, the proposed system results in better learning performance for learners with the field-dependent cognitive style than learners with the field-independent cognitive style. Further, the proposed system provides more benefits in terms of library skills of application and comprehension than conventional librarian instruction. Moreover, the learning performance of students is not affected by their gaming skills. Therefore, student gaming skills do not need to be considered when adopting the proposed system in library instruction programs.     

Learning beyond books—strategies for ambient media to improve libraries and collaboration spaces as interfaces for social learning

With the advent of digital media and online information resources, public libraries as physical destinations for information access are being increasingly challenged. As a response, many libraries follow the trend of removing bookshelves in order to provide more floorspace for social interaction and collaboration. Such spaces follow a Commons 2.0 model: they are designed to support collaborative work and social learning. The acquisition of skills and knowledge is facilitated as a result of being surrounded by and interacting with a community of likeminded others. Based on the results of a case study on a Commons 2.0 library space, this paper describes several issues of collaboration and social learning in public library settings. Acknowledging the significance of the architectural characteristics of the physical space, we discuss opportunities for ambient media to better reflect the social attributes of the library as a place; i.e. amplify the sense of other co-present library visitors and provide opportunities for shared encounters and conversations, which would remain invisible otherwise. We present the design of a user check-in system for improving the library as a physical destination for social learning, sharing, and inspiration for and by the community.     

The Design and Assessment of a Proposed Library Training Unit for Education Graduate Students

This article presents the design and assessment of a proposed library training unit for education graduate students. A literature review of graduate students’ information-seeking behavior and training initiatives supports the selection of the course content as well as the assessment of student learning. In addition, research on behaviorist and constructivist learning theories and related instructional design strategies directed the development of the learning environment. The proposal represents a collaborative effort between an institution's librarian and a department faculty member in a required Ethics and Laws in Education class for beginning students. The objectives for the pilot project were to teach students how to use scholarly resources, to mirror the Association of College and Research Libraries’ (ACRL) Information Literacy Competencies, and to include hands-on database demonstrations as well as inquiry-based learning exercises. The learning environment supports students’ diverse learning styles and offers opportunities to utilize technology, underscoring its importance to information use and especially to libraries in the digital era.     

Creating a Library Resources Tool for WebCT

ABSTRACT

The distinct lack of a designated place for library resources to plug into some of the most popular course-management system packages available is a problem that many academic libraries currently face. This article provides an example for academic librarians and other educational service providers to create simple portable learning modules of resources for implementation in WebCT, a popular course management system.     

计算机支持的远程协作学习的理论、环境及技术

远程教育若想持续发展和生存 ,其关键是解决好教学的规模和质量问题 .目前的远程教学中主要依赖的信息共享 ,个体学习 ,有限交互的模式已经不能满足学习者对学习质量越来越高的期望 .本文认为 ,导致学习效果不佳的原因是由于网络环境下学习者之间相互隔离 ,缺少课堂学习的互动互助效果 .因此在远程学习系统中提供多种方式的交互手段 ,促进协作学习 ,是提高学习质量的有效途径 .为此 ,本文讨论了计算机支持的远程协作学习中有关的理论和环境要求 ,提出了基于信息资源重构 ,可操作浏览器以及 XML 统一数据类型协议等技术的解决方案     

Managing digital collections: Towards a strategic framework for the development of appropriate and effective organisational data policies. Part I 1

This article begins by looking at changes in the student body in recent years as useful indicators of how libraries need to alter and adapt their student library provision. Among the concepts explored are the student as consumer-customer, the Google generation, greater than ever competition among students especially for the job market, new technology as fashion accessory as much as learning tool, the widening participation agenda for higher education, and the almost ubiquitous presence of multi-functional electronic devices.

There is an examination of some challenges for librarians in meeting the needs and demands of this new generation of students. These include the balancing of electronic and print provision, the future of the physical library environment, push rather than pull to deliver library services, anytime anywhere access to information, integration with other university services, and helping to fit students for the world of work.

The main message of the article is that librarians are not under threat from the giant search engines as long as they embrace the interactive technologies which students so willingly and expertly use, and adapt them to get library services out to students as customers.     

The hybrid course: Merging on-line instruction and the traditional classroom

The efficacy of on-line learning environments has received considerable attention in recent years. Generally, researchers have found little impact of virtual learning environments on learning outcomes. With a few exceptions, however, these studies have focused upon distance learning courses where students enter the course without expectations of significant amounts of face-to-face contact with the instructor(s). Information technology, and particularly Web-based multimedia, increasingly offers opportunities to transfer content delivery and other associated activities from face-to-face settings to on-line venues. However, in order for this transference of content and process to be effective in courses recognized as face-to-face courses, students must find the virtual environment appealing. They must also achieve learning outcomes at least as high as those achieved in traditional class settings. The research reported upon herein demonstrates the utility of on-line learning environments in traditional classes both as an efficient means for executing activities previously tethered to the classroom setting and as a means to allow the pursuit of higher levels of learning. This revised version was published online in July 2006 with corrections to the Cover Date.     

Adoption of Asynchronous Learning Tools by Traditional Full-Time Students: A Pilot Study

Comparing the performance of distance learning and on-campus students is a well-studied problem. Results have shown that distance learners can perform as well or better than on-campus students. Few studies, however, have explored how or why traditional on-campus students utilize the technology intended for distance learners. Many universities and corporations provide educational and training content simultaneously to both face-to-face and distance students. Thus, exploring how instructional technology typically designed for distance learning students could benefit traditional students is important to our understanding of present and future learning environments. To this end, a pilot study was undertaken that explored how graduate students – primarily business majors – adopted and used video-streaming technology for a one semester course on Knowledge Management Tools and Techniques. Results indicated that age, previous use of the technology, need for interaction and Internet connectivity all influenced the decisions of the subjects to adopt the technology. Two-thirds of the subjects used the technology, with a self-reported estimate of procuring 16% of the course content asynchronously. Most used video streaming for convenience reasons and to review class material.     

Reconsidering simulations in science education at a distance: features of effective use

Abstract  This paper proposes a reconsideration of use of computer simulations in science education. We discuss three studies of the use of science simulations for undergraduate distance learning students. The first one, The Driven Pendulum simulation is a computer-based experiment on the behaviour of a pendulum. The second simulation, Evolve is concerned with natural selection in a hypothetical species of a flowering plant. The third simulation, The Double Slit Experiment deals with electron diffraction and students are provided with an experimental setup to investigate electron diffraction for double and single slit arrangements. We evaluated each simulation, with 30 students each for The Driven Pendulum and Evolve simulations and about 100 students for The Double Slit Experiment . From these evaluations we have developed a set of the features for the effective use of simulations in distance learning. The features include student support, multiple representations and tailorability.     

Level of intrinsic motivation of distance education students in e‐learning environments

According to researches, motivation that initiates and sustains behaviour is one of the most significant components of learning in any environment. Accordingly, level of intrinsic motivation triggers and sustains the interest of the open and distance education students when it comes to learning on their own in e‐learning environments. Despite a comprehensive literature regarding the motivation of those learning in traditional learning environments, the number of studies addressing the motivation of open and distance education students in e‐learning environments is not sufficient. In this context, this study aims at determining the level of intrinsic motivation of open and distance education students. Thus, data were collected from 1,639 distance education students in 22 programmes, through Intrinsic Motivation in e‐Learning Questionnaire developed and validated to that end. Analyses carried out indicate that the level of intrinsic motivation of open and distance education students is high in e‐learning environments, but there is not a statistically significant difference by gender, programme structure (graduate/undergraduate), instruction type (distance–blended), and academic disciplines.     

Power up! Using Digital Gaming Techniques to Enhance Library Instruction

ABSTRACT

Incorporating digital gaming into education is an increasingly popular topic in academia. Educators’ views of digital gaming (e.g., computer, video, and online games) have shifted from categorizing these games as an entertaining, yet pedagogically void activity to a promising medium that engages students in the learning process. With over 70% of college students enthusiastically playing digital games, educators are tapping into digital gaming as an effective means to teach millennials problem solving and communication skills. This article investigates gamer characteristics, motivational and engaging aspects of digital games, and the parallels between gaming and the information retrieval process. The authors build on this information to present approaches to incorporate digital gaming techniques into the library classroom since it is not feasible for all libraries to create instructional digital games.     

浅析有效交互技术基础上的网络远程教学

本文主要简单的介绍了网络远程教学的内容,对有效交互技术的相关内容和特点进行了分析,研究将有效交互技术引入网络远程教学中的重要性,探讨网络远程教学中交互技术应用和设计的原则,以思考在交互技术上实施网络远程教学活动的有效措施,从而保障网络远程教学质量。据此,有利于培养学生对网络远程学习的兴趣,充分发挥交互技术的作用,以提高学生的学习效果,实现网络远程教学效益最大化。     

Library Instruction on the Web

Abstract

With the establishment of the World Wide Web as a standard information tool in academic libraries, there is greater demand for research assistance than ever before. Reference questions involve more teaching time given the number of interfaces clients confront as they navigate the book catalog, electronic databases, and the Web. Librarians require expert knowledge of multiple search strategies at their fingertips as well as the ability to teach others how to apply them effectively. How can instruction librarians use this new medium to serve as a dynamic learning aid to students in the classroom, at the reference desk, in distance education courses, and as a self-directed learning tool? This paper outlines how the Web can function as our latest desktop publishing system, revitalize subject pathfinders and “how-to” guides, and promote the invention of interactive library tutorials. A Web site presenting design ideas accompanies this article at: http://stauffer.queensu.ca/inforef/tutorials/cla/clahome.htm