Innovation Speed in Small and Medium‐Sized Enterprises

In this era of fast‐paced technological change companies are frequently forced to quickly bring innovative products to a competitive marketplace. Small and medium‐sized enterprises (SMEs) play a key role in innovative contribution and growth of the global economy, yet face unique challenges with regard to new product development. To date scholars disagree on the effect of firm size on the antecedents and outcomes for innovation speed. We review the relevant literature, develop a conceptual model of innovation speed for SMEs and test it with 158 projects across several technology‐related industries. Results revealed that SMEs had different speed antecedents from large firms, had their antecedents vary by radicalness and found speed to be synergistic with efficiency, quality and project success. Implications for managers and scholars are discussed.     

How Resource Challenges Can Improve Firm Innovation Performance: Identifying Coping Strategies

Researchers recently suggested that challenges in the form of adversities and constraints can actually promote individuals, teams and firms. However, it remains unclear how such challenges elicit positive innovation performance. Moreover, we still cannot distinguish between the conditions under which challenges enhance or hinder firm innovation performance. In this paper, we review the literature on coping with a specific and central type of challenge – resource challenge, such as a lack of financial or human resources – and propose an underlying mechanism through which firms can benefit from resource challenges. The paper presents an integrative conceptual framework and looks at the key constructs that explain the effects of resource challenges on firm innovation performance. Further, it proposes two key strategies for coping with resource challenges: simplification‐focus and compensation.     

Role of big data management in enhancing big data decision-making capability and quality among Chinese firms: A dynamic capabilities view

This study examines the antecedents and influence of big data decision-making capabilities on decision-making quality among Chinese firms. We propose that such capabilities are influenced by big data management challenges such as leadership, talent management, technology, and organisational culture. By using primary data from 108 Chinese firms and utilising partial least squares, we tested the antecedents of big data decision-making capability and its impact on decision-making quality. Findings suggest that big data management challenges are the key antecedents of big data decision-making capability. Furthermore, the latter is vital for big data decision-making quality.     

A socio‐cognitive interpretation of the potential effects of downsizing on software quality performance

Organizational downsizing research indicates that downsizing does not always realize its strategic intent and may, in fact, have a detrimental impact on organizational performance. In this paper, we extend the notion that downsizing negatively impacts performance and argue that organizational downsizing can potentially be detrimental to software quality performance. Using social cognitive theory (SCT), we primarily interpret the negative impacts of downsizing on software quality performance by arguing that downsizing results in a realignment of social networks (environmental factors), thereby affecting the self‐efficacy and outcome expectations of a software professional (personal factors), which, in turn, affect software quality performance (outcome of behaviour undertaken). We synthesize relevant literature from the software quality, SCT and downsizing research streams and develop a conceptual model. Two major impacts of downsizing are hypothesized in the conceptual model. First, downsizing destroys formal and informal social networks in organizations, which, in turn, negatively impacts software developers' self‐efficacy and outcome expectations through their antecedents, with consequent negative impacts on software development process efficiency and software product quality, the two major components of software quality performance. Second, downsizing negatively affects antecedents of software development process efficiency, namely top management leadership, management infrastructure sophistication, process management efficacy and stakeholder participation with consequent negative impacts on software quality performance. This theoretically grounded discourse can help demonstrate how organizational downsizing can potentially impact software quality performance through key intervening constructs. We also discuss how downsizing and other intervening constructs can be managed to mitigate the negative impacts of downsizing on software quality performance.     

Information Alignment and Task Coordination in Organizations: An ‘Information Clutch’ Metaphor

Abstract

Despite their rising popularity, distributed teams face a number of collaboration challenges that may potentially hinder their ability to productively coordinate their resources, activities, and information, often in dynamic and uncertain task environments. In this paper, we focus principally on the criticality of information alignment for supporting coordinated task performance in complex operational environments. As organizations become more expertise, geographically, and temporally distributed, appropriate alignment and coordination among distributed team members becomes more critical for minimizing the occurrence of information flow failures, poor decision-making, and degraded team performance. We first describe these coordination processes using the metaphor of an ‘information clutch’ that allows for smooth transitions of task priorities and activities in expert teams. We then present two case study examples that illustrate the potentially significant impact of information sharing and information alignment on productivity and coordination in organizations. We conclude with a discussion of future directions in this area.     

An organizational perspective on m-business: usage factors and value determination

Mobile technologies have increasingly become an integral part of individuals’ work and personal lives. Although research exists in this domain, most of it focuses on the customer’s adoption factors rather than assessing the value or the impact of mobile business (m-business) usage on firms. The present study fills this gap in the literature through the analysis of the value m-business can provide for firms. The Technology-Organization-Environment framework, Diffusion of Innovation theory and Resource-Based theory ground this research’s conceptual model for assessing the post-adoption stages of usage and value of mobile business from an organizational perspective. The value of m-business includes the impact on marketing and sales, internal operations, and procurement. This research uses a mixed method research design; interviews are first conducted to develop a model to assess m-business usage, and survey data collected from 180 Portuguese organizations is then used to test the proposed model. The results indicate that seven of the nine proposed antecedents of m-business usage are significant, and that m-business usage has a positive and significant relationship with m-business value. Furthermore, the three dimensions of value (marketing and sales, internal operations, and procurement) are significant, but only two of them have direct positive impacts on firm performance. Implications of these findings for practice and research are discussed.     

Guest editorial for special section on success and failure in software engineering

Many papers investigate success and failure of software projects from diverse perspectives, leading to a myriad of antecedents, causes, correlates, factors and predictors of success and failure. This body of research has not yet produced a solid, empirically grounded body of evidence enabling actionable practices for increasing success and avoiding failure in software projects. The need for more evidence motivates this special issue, which includes four articles that contribute to our understanding of how software project success and failure relate to topics such as: requirements engineering, user satisfaction, start-up pivots and retrospective discussions. We moreover present a brief systematic review to both situate the accepted articles in existing literature and to explore enduring methodological and conceptual challenges in this area, including developing sound instruments for measuring success, representative sampling without population lists and creating both empirically sound and practically actionable taxonomies of success antecedents.     

Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia

PurposeThe purpose of this paper is to investigate the impact of Supply Chain Information Integration (SCII) on the Operational Performance of manufacturing firms in Malaysia considering the role of information leakage.Design/methodology/approachTo test the model developed, we conducted an online questionnaire survey with Malaysian manufacturing companies drawn from the Federation of Malaysian Manufacturers directory of 2018. Out of the 400 questionnaires sent out to the manufacturing companies, 144 useable responses were received giving a response rate of 36 %. The data were analyzed using SmartPLS, a second-generation statistical tool.FindingsThe findings of this study showed that information quality, information security, and information technology (IT) had a positive effect on SCII with an explanatory power of 47.2 % while SCII, in turn, had a positive effect on operational performance explaining 17% of the variance. Intentional information leakage (IIL) moderated the relationship between SCII and operational performance, whereas accidental information leakage did not moderate the same relationship.Practical implicationsThis study provides insights into difficulties faced when implementing SCII, particularly by medium and large manufacturing companies in Malaysia. It helps identify appropriate strategies that can guide the management in its effort to improve performance by SCII.Originality/valueThis research is arguably the first study that simultaneously investigates the effect of information quality, IT, and information security on SCII and the moderating effect of information leakage on the relationships between SCII and operational performance. The results of this study indicate that information security has the largest impact on SCII, followed by IT, and information quality. Furthermore, IIL as a negative aspect of information integration may deprive the strength of the relationship between SCII and operational performance.     

An Exploratory Study of Entrepreneurial Creativity: Its Antecedents and Mediators in the Context of UAE Firms

In this study, we attempt to advance our understanding of the role of entrepreneurial creativity in the context of firms in the United Arab Emirates (UAE). Through field research accompanied by a review of the related literature, this study identifies crucial antecedents of entrepreneurial creativity. The proposed model combines variables belonging to different contextual factors such as external factors (resource access, resource possession, and alertness to opportunity) and individual factors (creative self‐efficacy, expertise and intrinsic motivation). The model is tested using data from a large‐scale survey of firms in the UAE. We find that expertise and creative self‐efficacy is significantly related to entrepreneurial creativity. The results also reveal that intrinsic motivation and alertness to opportunity are the key mediators between contextual factors and entrepreneurial creativity. The findings of this study present some interesting practical implications to entrepreneurs in order to improve their creative skills.     

Managing project risk using combined analytic hierarchy process and risk map

The main purpose of the study is to develop an integrated framework for managing project risks by analyzing risk across project, work package and activity levels, and developing responses.Design/methodology/approachThe study first reviews the literature of various contemporary risk management frameworks in order to identify gaps in project risk management knowledge. Then it develops a conceptual risk management framework using combined analytic hierarchy process (AHP) and risk map for managing project risks. The proposed framework has then been applied to a 1500 km oil pipeline construction project in India in order to demonstrate its effectiveness. The concerned project stakeholders were involved through focus group discussions for applying the proposed risk management framework in the project under study.FindingsThe combined AHP and risk map approach is very effective to manage project risks across project, work package and activity levels. The risk factors in project level are caused because of external forces such as business environment (e.g. customers, competitors, technological development, politics, socio-economic environment). The risk factors in work package and activity levels are operational in nature and created due to internal causes such as lack of material and labor productivity, implementation issues, team ineffectiveness, etc.Practical implicationsThe suggested model can be applied to any complex project and helps manage risk throughout the project life cycle.Originality/valueBoth business and operational risks constitute project risks. In one hand, the conventional project risk management frameworks emphasize on managing business risks and often ignore operational risks. On the other hand, the studies that deal with operational risk often do not link them with business risks. However, they need to be addressed in an integrated way as there are a few risks that affect only the specific level. Hence, this study bridges the gaps.     

Extending electronic sourcing theory: An exploratory study of electronic reverse auction outcomes

Existing electronic sourcing theory has predominantly focused on the impact of electronic reverse auctions on price savings and has proposed various factors influencing this outcome. Such price savings have been widely claimed to come at the expense of the buyer–supplier relationship. Only a few research studies, however, have investigated the impact of electronic reverse auctions on the buyer–supplier relationship. Based on an extensive literature review and multiple case study research, we extend electronic sourcing theory by developing a conceptual model that considers a broader set of outcomes, posits organizational and project antecedents that a buying firm can manipulate to impact those outcomes, and introduces supplier-related factors that moderate the antecedent–outcome relationships. In contrast to prior research, our model shows that buying organizations consider a broad set of financial, operational, as well as strategic e-sourcing outcomes, and that, under certain conditions, the traditional trade-off in electronic reverse auctions between price savings and the buyer–supplier relationship does not hold.     

The nature and severity of workplace injuries in construction: engendering operational benchmarking

Abstract

To remain competitive and manage their safety performance, many construction organisations have engaged in benchmarking themselves against lagging indicators provided by a statutory body. Aggregated metrics that are provided by statutory bodies are not useful for the purpose of operational benchmarking, as ‘best practice’ is unable to be identified. Access to safety statistics from leading construction organisations’ projects is seldom made available for the purposes of benchmarking. In addressing this void and to engender a process of operational benchmarking, a homogeneous dataset is used to examine 26,665 workplace injuries that arose during the delivery of 562 projects over a 10-year period by a leading international Australian construction organisation. The nature and the degree of severity of the injuries that arose are statistically analysed. The findings provide invaluable insights into issues contributing to workplace injuries during construction, which can be used as a basis for operational benchmarking and a platform for engaging in continuous improvement.

Practitioner summary: Workplace injuries are a problem in construction. Recognising that safety is a key goal for construction organisations, we analyse the nature of workplace injuries that occurred in 562 projects. Acknowledging the challenges of using lagging indicators, an operational framework for engendering best practice in workplace safety is presented.     

A structural equation model for analyzing the impact of ERP on SCM

Enterprise resource planning (ERP) and supply chain management (SCM) represent important information technology investment options for operation or IT managers, and have been acclaimed in the practitioner and academic literature for their potential to improve business performance. The purpose of this article is to provide further insights into the adoption of ERP systems and the impacts on firm competence in SCM. We propose a model featuring ERP benefits to firm competences in supply chain management. We also hypothesize that three constructs of ERP benefits positively impact firm competences in SCM. To clarify the relationships among these constructs, structural equation model (SEM) is conducted to examine the model fit and nine hypotheses. The SEM results clearly demonstrate that there exist close interrelations among the benefits of implementing ERP systems and firm competences in SCM. The data from Taiwanese IT firms was collected through interviewing of experts and surveys. The results provide empirical evidence that the beneficial impacts of ERP on the supply chain do lead to better overall SCM competence. That evidence confirms that operational benefits, business process and management benefits, and strategic IT planning benefits of ERP in turn enhance firm competences of SCM in operational process integration, customer and relationship integration, and planning and control process integration.     

Kansei assessment of the constituent elements and the overall interrelations in car steering wheel design

In most studies on Kansei, the product form analysis model is based on the external features or elements of the product components. However, such an approach cannot completely convert consumer emotional perceptions into design elements. Therefore, this study combined the ergonomic technology used in Kansei engineering with the unique cognitive ability of humans to identify patterns and establish an emotional perception model that can integrate the overall interrelations of the constituent elements. Steering wheel design was used as the object of examination. Three types of adjectives were applied to describe the constituent elements. The first type was esthetic factors and involve external esthetics. The second type comprised two pairs of adjectives, sturdy/delicate and lightweight/heavy, called operational strength factors because they relate to form and strength. The third type comprised simplistic/changeful and artificial/spontaneous, called modernity factors because they pertain to the modern sense of beauty of the parts. Multiple linear regression analysis was used to construct a Kansei engineering model and compare the performance of individual elements and the product as a whole. The results show that the R² values in the overall model were greater than those in the element-oriented model, indicating that the integrated model outperformed the element-oriented model in variance explanation. The differences between the numerical values of the adjective pairs classic/fashionable (esthetic factors), sturdy/delicate (operational strength factors), and simplistic/changeful and artificial/spontaneous (modernity factors) were significant, demonstrating that the overall model is useful in predicting how consumers make assessments according to emotional perceptions. The R² increase of the modernity factors was the most obvious, indicating that the overall model assesses modernity more accurately. Comparing results and verifying test samples demonstrated that the overall model is more useful in predicting consumer appraisals that are based on emotional perception.Relevance to industryThis study determined that esthetics, operational strength, and modernity are the three most crucial factors in the emotional perceptions and preferences of consumer regarding steering wheel design. The results demonstrate that a model that integrates constituent elements can evaluate consumer behavior and assist product designers in understanding consumers.     

The effects of pressurized partial pressure suits on operational ergonomics

A study on capstan partial pressure suits (PPSs) was conducted to determine their effects on pilots' operational performance on a series of ergonomic measures at different pressure levels using objective and subjective approaches. Tests of range of motion, operational performance and operational strength were carried out on ten male subjects wearing PPSs under 6 different pressure conditions. Subjective tests related to pressure tolerance and operational performance were also conducted. A video-based motion capture and analysis system was used to record the trajectories of body motions. Analysis of variance was used to test the effects of the different pressures. It was concluded that a pressurized PPS had a significant impact on the pilot's range of motion (ROM) and operational performance, but no significant effect on their operational strength. Range of motion and operational performance decreased as pressure increased, but they were affected differently. The results may provide mission planners, suit designers and human factors engineers with better insight into the understanding of pilots' operational function, mobility and strength capabilities when wearing pressurized PPS.Relevance to industryThis paper presents pilots' range of motion, operational performance and operational strength with pressurized PPS dressed and can help mission planners, suit designers and human factors engineers to improve PPS' performance.     

Understanding e-Waste Management in Developing Countries: Strategies,Determinants, and Policy Implications in the Indian ICT Sector

Management of e-waste is a growing problem for developing countries; one that may undermine the sustainability of information and communication technology (ICT) use if not addressed. In this paper, we focus on a somewhat under-emphasized group that contributes significantly to developing country e-waste: local organizational consumers of ICT. Although this group creates the majority of e-waste, the factors shaping their e-waste decisions are not well understood. Our purpose in the paper is to provide such an understanding.

This paper, therefore, builds conceptual models of e-waste strategies and e-waste strategy determinants from the environmental management literature. It applies these models to a key e-waste producer – the ICT services sector in India – drawing qualitative data from a mix of very large and small/medium firms.

While the former have been proactive in their e-waste strategy, the small/medium firms are characterized as indifferent to e-waste; a divergence explained by the very different strengths of determining factors to which they are subject. In turn, those factors relate to the size of these ICT consumers and the nature of value chains into which they are placed. Understanding these determinants can help us plan better e-waste interventions; a point illustrated through critique of recently introduced legislation.     

Using Multiple Solution Tasks for the Evaluation of Students’ Problem-Solving Performance in Geometry

Abstract

The article demonstrates that multiple solution tasks (MSTs) in the context of geometry can serve as a research instrument for evaluating geometry knowledge and creativity. Geometry knowledge is evaluated based on the correctness and connectedness of solutions, whereas creativity is evaluated based on a combination of fluency, flexibility, and originality of solutions. In this article, the MST research instrument is introduced in connection with the theoretical analysis of the research literature and then explained and analyzed using geometry students’ performance results on one MST. The analysis shows that the research instrument differentiates between students belonging to high- and regular-level instruction groups and sheds light on the interrelations between components of geometry knowledge and creativity.     

B2B e-commerce supply chain integration and performance: A contingency fit perspective on the role of environment

Drawing upon contingency theory “fit” research in the IT and supply chain management literature, we applied the “fit” concept to the relationship between B2B e-commerce supply chain integration and performance. The results demonstrated that the effect of B2B supply chain integration on financial, market, and operational performance decreased as product turbulence and demand unpredictability jointly increased. Managerial implications include the conditions under which IT investments yield performance improvement and the need for firms to actively manage demand uncertainty.     

Ties with government,strategic capability,and organizational ambidexterity: evidence from China’s information communication technology industry

Organizations that are capable of pursuing exploration and exploitative innovation strategies simultaneously have demonstrated superior performance. For information and communication technology (ICT) firms, it is especially critical to achieve such organizational ambidexterity in order to both allocate limited resources and pursue different innovation strategies appropriately. As the ICT industry in China faces higher environmental uncertainty, a less developed institutional framework, and increased power of market competition, we explore the antecedents of ambidexterity conjointly, considering the effects of institutions and organizational capabilities. Building on ambidexterity literature, we develop a capability-building framework to explore firms’ strategic choice-making between exploratory innovation strategy versus exploitation innovation strategy, and their orientation to pursuit one, or both. With survey data from China’s ICT industry, we find that ties with government promote an ambidextrous focus on both types of innovation strategies. In addition, we find that strategic capability partially mediates the main effects of ties with government on both exploratory and exploitative innovation strategies. Implications for organizational ambidexterity in China’s ICT industry are discussed.