卓越绩效评价准则及其实施指南国家标准的修订情况

文章介绍了卓越绩效评价准则及其实施指南国家标准的修订原则、起草过程,以及主要修订内容,有助于读者理解该系列标准的主要变化。     

GB/T19580-2012《卓越绩效评价准则》的九项基本理念

本文介绍了GB/T 19580-2012《卓越绩效评价准则》九项基本理念的制订过程,诠释了九项基本理念的内涵。     

政府机关实施《卓越绩效评价准则》研究——三明市质监局实施《卓越绩效评价准则》4.1条款的探讨

本文阐述了政府机关实施《卓越绩效评价准则》对构建服务型政府的借鉴意义,并择其关键,以三明市质量技术监督局为例,就政府机关实施《卓越绩效评价准则》4.1领导条款的要点和方法进行探讨。     

卓越绩效管理在青岛港的推进与实施

本文从以顾客为中心、效率为保障、诚信为根本、品牌为依托、"5S"管理为载体、全面质量管理为推动和卓越绩效管理为准则等7个方面阐述了《卓越绩效管理评价准则》在港口推进和实施的情况,特别是重点介绍了青岛港践行《卓越绩效评价准则》的具体做法和取得的成效,对如何在港口企业推行卓越绩效管理具有一定的借鉴意义。     

《卓越绩效评价准则》标准的理论视角

本文对《卓越绩效评价准则》国家标准进行了理论层面的探索,指出:标准运作是基于综合质量概念的经营系统,标准的框架结构是源于管理模式理论,标准的实施依据是战略导向下的绩效评价理论,进一步指出标杆评价理论在绩效评价方法中突出作用,以期对企业理解和实施标准提供借鉴和参考。     

卓越绩效评价模式在电网公司的应用研究

作为国际通用的管理手段之一,卓越绩效模式在国内大中型企业的应用日益广泛,对企业管理质量提升作用显著.以某电网公司实施卓越绩效模式为案例,本文基于卓越绩效评价国家标准,提出将评价对象映射到公司关键业务的评价思路,优化卓越绩效模式导入流程,融合精益精细化工程,构建卓越绩效评价"测量、评价、改进、提升"闭环管理长效机制,为其他电力企业实施卓越绩效评价探索出一条可借鉴的道路.     

测试/校准实验室卓越绩效综合管理体系设计

根据卓越绩效评价准则,结合测试/校准实验室特点,提出以"五个子系统"和"四个驱动项"为框架,分解战略目标,以测量指标为主线,构建测试/校准实验室卓越绩效综合管理体系。为有效实施该体系,设计测量指标评价体系运行及系统改进流程、绩效测量工作实施流程,建立了创新与改进工作的三维实施模型并提供了活动矩阵。     

世界三大质量奖评审标准发展趋势综述

本文介绍了美国波奖、EFQM卓越奖、日本戴明奖活动开展的最新情况,并在对这些奖项评审标准研究的基础上,总结了当前国际上卓越绩效模式发展的趋势,即:更注重核心价值观的作用,强化卓越绩效模式的系统性;突出对创新的关注;持续强化对顾客的关注;注重组织的可持续发展与社会责任;关注组织的敏捷性;关注组织的核心竞争力。     

卓越模式助推上海三菱电梯有限公司改进绩效

本案例对上海三菱电梯有限公司如何实施卓越绩效模式,持续改进绩效进行了研究。本案例概要介绍了上海三菱电梯有限公司的概况,重点阐述了上海三菱电梯有限公司如何制定战略和对战略进行部署的过程,如何进行过程管理和测量分析。     

A Practical Approach to Constructing a Knowledge Graph for Cybersecurity

Cyberattack forms are complex and varied, and the detection and prediction of dynamic types of attack are always challenging tasks. Research on knowledge graphs is becoming increasingly mature in many fields. At present, it is very significant that certain scholars have combined the concept of the knowledge graph with cybersecurity in order to construct a cybersecurity knowledge base. This paper presents a cybersecurity knowledge base and deduction rules based on a quintuple model. Using machine learning, we extract entities and build ontology to obtain a cybersecurity knowledge base. New rules are then deduced by calculating formulas and using the path-ranking algorithm. The Stanford named entity recognizer (NER) is also used to train an extractor to extract useful information. Experimental results show that the Stanford NER provides many features and the useGazettes parameter may be used to train a recognizer in the cybersecurity domain in preparation for future work.     

Excellence in Engineering Education: Views of Undergraduate Engineering Students

The purpose of this study was to understand the views and perceptions of engineering undergraduate students on engineering education. The method of content analysis was used to analyze the language used by engineering undergraduate students, and to extract the underlying common factors or perceived characteristics of “Excellence in Engineering Education.” These common factors were then used to identify and compare the similarities and differences in views between engineering students and perspectives from three types of stakeholders in the field. Forty‐seven undergraduate engineering students (17 females and 30 males) participated voluntarily in this study to answer four individual questions and ten group questions. The results showed that students strongly emphasized the importance of their own roles in the educational system and the value of instructional technology and real work examples in enhancing the quality of engineering education. The implications of the research results on excellence in engineering education are discussed.     

中小企业导入卓越绩效模式流程研究

世界经济下行压力加大,国内经济面临控通胀和保增长的两难选择,这使我国企业所面临的形势更加严峻。部分大型企业通过全面导入卓越绩效评价准则来提升经营质量,赢得竞争力并取得良好效果。中小企业由于自身先天条件不足,导入过程困难重重。本文通过对《卓越绩效评价准则》导入途径的研究,构建中小企业导入卓越绩效流程,为中小企业导入卓越绩效模式提供参考。     

Towards a conceptual model of procedural knowledge degradation

Research has derived a dynamic range of theories associated with the acquisition of knowledge. In contrast, the current research seeks mechanisms by which acquired knowledge degrades, as well as mechanisms that could be computationally modelled. For procedural tasks, such as product assembly or supervisory control, variables including interference can inhibit the ability to retrieve procedural knowledge in different ways than the retrieval of declarative knowledge like phone numbers. High consequence tasks, such as air traffic control or maintenance on nuclear weapons, require proficiency to be maintained. Thus, an understanding of mechanisms that might complicate effective performance could improve approaches to job design. To explore theoretical underpinnings for procedural knowledge degradation, three areas of literature were explored. The areas included theoretical, computational, and ecological research. The literature serves as input for a conceptual model of procedural knowledge degradation.     

追求卓越 勇攀高峰——方太实施卓越绩效模式的体会

本文基于方太导入卓越绩效模式的背景和追求卓越的历程,简述了方太实施卓越绩效模式所形成的管理特色,以及组织在推行过程中的体会。     

强化管理体系一体化的途径

讨论了现代质量概念的拓展趋势,综述了一体化研究的现状和存在的问题,指出企业文化是一体化不可忽视的一个重要因素,并探讨了利用卓越绩效模式帮助管理体系一体化的有效途径.     

Future‐Proofing Six Sigma

Six Sigma started some three decades ago as a problem solving framework for quality improvement. It has since evolved, while being implemented in industry, into a management approach to performance excellence. Whether Six Sigma will continue to enjoy the attention it has been getting and keep embraced by practitioners depends on whether its implementation continues to be in line with new organizational needs in the twenty‐first century. This paper considers what it would take for Six Sigma to face the future world and analyzes from both strategic and operational directions a number of maneuvers necessary to sustain its relevance. Various inclusive and proactive features are explained for remaking of a Six Sigma that is to remain in demand for many years to come. Copyright © 2013 John Wiley & Sons, Ltd.     

An Empirical Study of Large-Sized Companies With Knowledge Work Teams and Their Impacts on Project Team Performance

Abstract:

This article contributes to how teams comprised mainly of knowledge workers influence project team performance. This article highlights the need to examine knowledge work and knowledge worker teams' impact on performance. Three large-sized companies were investigated through their projects, knowledge work, team environment, and team success. Results showed that the percentage of knowledge workers on a project team and project objectives had positive associations on performance. Exploratory analyses revealed that project team responsibility influenced knowledge worker project team performance as defined by projects schedule, cost, and scope.