Alerts for in-vehicle information systems: annoyance, urgency, and appropriateness

OBJECTIVE: This study assesses the influence of the auditory characteristics of alerts on perceived urgency and annoyance and whether these perceptions depend on the context in which the alert is received. BACKGROUND: Alert parameters systematically affect perceived urgency, and mapping the urgency of a situation to the perceived urgency of an alert is a useful design consideration. Annoyance associated with environmental noise has been thoroughly studied, but little research has addressed whether alert parameters differentially affect annoyance and urgency. METHOD: Three 2(3) x 3 mixed within/between factorial experiments, with a total of 72 participants, investigated nine alert parameters in three driving contexts. These parameters were formant (similar to harmonic series), pulse duration, interpulse interval, alert onset and offset, burst duty cycle, alert duty cycle, interburst period, and sound type. Imagined collision warning, navigation alert, and E-mail notification scenarios defined the driving context. RESULTS: All parameters influenced both perceived urgency and annoyance (p < .05), with pulse duration, interpulse interval, alert duty cycle, and sound type influencing urgency substantially more than annoyance. There was strong relationship between perceived urgency and rated appropriateness for high-urgency driving scenarios and a strong relationship between annoyance and rated appropriateness for low-urgency driving scenarios. CONCLUSION: Sound parameters differentially affect annoyance and urgency. Also, urgency and annoyance differentially affect perceived appropriateness of warnings. APPLICATION: Annoyance may merit as much attention as urgency in the design of auditory warnings, particularly in systems that alert drivers to relatively low-urgency situations.     

A psychophysiological evaluation of the perceived urgency of auditory warning signals

One significant concern that pilots have about cockpit auditory warnings is that the signals presently used lack a sense of priority. The relationship between auditory warning sound parameters and perceived urgency is, therefore, an important topic of enquiry in aviation psychology. The present investigation examined the relationship among subjective assessments of urgency, reaction time, and brainwave activity with three auditory warning signals. Subjects performed a tracking task involving automated and manual conditions, and were presented with auditory warnings having various levels of perceived and situational urgency. Subjective assessments revealed that subjects were able to rank warnings on an urgency scale, but rankings were altered after warnings were mapped to a situational urgency scale. Reaction times differed between automated and manual tracking task conditions, and physiological data showed attentional differences in response to perceived and situational warning urgency levels. This study shows that the use of physiological measures sensitive to attention and arousal, in conjunction with behavioural and subjective measures, may lead to the design of auditory warnings that produce a sense of urgency in an operator that matches the urgency of the situation.     

Auditory alerts for in-vehicle information systems: the effects of temporal conflict and sound parameters on driver attitudes and performance

In-vehicle information systems will soon confront drivers with an increasing number of warnings and alerts for situations ranging from imminent collisions to the arrival of e-mail messages. Coordinating these alerts can ensure that they enhance rather than degrade driving safety. Two experiments examined how temporal conflict and sound parameters affect driver performance and acceptance. The temporal conflict of an e-mail alert occurring 300 ms before a collision warning interfered with the response to the collision warning, but an e-mail alert occurring 1000 ms before the collision warning had the opposite effect and enhanced the response to the collision warning. These results emphasize the need to consider how in-vehicle devices influence drivers' strategic anticipation of high-demand situations. Regarding sound parameters, results showed that highly urgent sounds tended to speed drivers' accelerator release, but the annoyance associated with highly urgent sounds increased workload. In fact, there was a strong positive association between ratings of annoyance and subjective workload. Consistent with the urgency mapping principle, there was a slight negative association between the differences in the rated urgency of collision warnings and e-mail alerts and subjective workload. The results suggest that warning and alert design should consider an annoyance trade-off in addition to urgency mapping.     

Perceived urgency of and response time to multi-tone and frequency-modulated warning signals in broadband noise

Several pulse parameters that were believed to affect the perceived urgency and response time to auditory warning signals were investigated in a factorial experiment. The independent variables included pulse format (sequential, simultaneous, and frequency-modulated pulses), pulse level (65 and 79dBC), and inter-pulse interval (0, 150 and 300 ms). The applications environments of interest were those having steady-state broadband noise. A probability monitoring task from the Criterion Task Set was used as an operator loading task to impose additional attentional demands during the signal detection and response task. The psychophysical methods of free-modulus magnitude estimation and paired comparison were used to measure subjective perceived urgency. An objective measure of response time to the signal was also obtained. Multivariate statistical analyses indicated that response time decreased significantly as perceived urgency increased. Perceived urgency of the signal increased and response time decreased as pulse level increased. Sequential signals took longer to detect and were rated as less urgent than the other two signal types. Shorter inter-pulse interval was associated with greater perceived signal urgency.     

Auditory alerts for in-vehicle information systems: The effects of temporal conflict and sound parameters on driver attitudes and performance

In-vehicle information systems will soon confront drivers with an increasing number of warnings and alerts for situations ranging from imminent collisions to the arrival of e-mail messages. Coordinating these alerts can ensure that they enhance rather than degrade driving safety. Two experiments examined how temporal conflict and sound parameters affect driver performance and acceptance. The temporal conflict of an e-mail alert occurring 300?ms before a collision warning interfered with the response to the collision warning, but an e-mail alert occurring 1000?ms before the collision warning had the opposite effect and enhanced the response to the collision warning. These results emphasize the need to consider how in-vehicle devices influence drivers' strategic anticipation of high-demand situations. Regarding sound parameters, results showed that highly urgent sounds tended to speed drivers' accelerator release, but the annoyance associated with highly urgent sounds increased workload. In fact, there was a strong positive association between ratings of annoyance and subjective workload. Consistent with the urgency mapping principle, there was a slight negative association between the differences in the rated urgency of collision warnings and e-mail alerts and subjective workload. The results suggest that warning and alert design should consider an annoyance trade-off in addition to urgency mapping.     

一种新型类脂膜嗅敏传感器的研制

本文对叉指型类脂膜嗅敏传感器的设计、制作和测试进行了介绍.在微加工的化学电阻上涂敷人工合成的类脂膜可做成这种传感器.在室温气态条件下对9种气味进行了测试.对多数气味物质,器件的响应与浓度关系服从Stevens乘方定律,且各种气味引起器件膜电导改变的最小浓度与相应气味的人嗅阈值存在一定的相关性.     

Judging the urgency of non-verbal auditory alarms: a case study

When designed correctly, non-verbal auditory alarms can convey different levels of urgency to the aircrew, and thereby permit the operator to establish the appropriate level of priority to address the alarmed condition. The conveyed level of urgency of five non-verbal auditory alarms presently used in the Canadian Forces CH-146 Griffon helicopter was investigated. Pilots of the CH-146 Griffon helicopter and non-pilots rated the perceived urgency of the signals using a rating scale. The pilots also ranked the urgency of the alarms in a post-experiment questionnaire to reflect their assessment of the actual situation that triggers the alarms. The results of this investigation revealed that participants' ratings of perceived urgency appear to be based on the acoustic properties of the alarms which are known to affect the listener's perceived level of urgency. Although for 28% of the pilots the mapping of perceived urgency to the urgency of their perception of the triggering situation was statistically significant for three of the five alarms, the overall data suggest that the triggering situations are not adequately conveyed by the acoustic parameters inherent in the alarms. The pilots' judgement of the triggering situation was intended as a means of evaluating the reliability of the alerting system. These data will subsequently be discussed with respect to proposed enhancements in alerting systems as it relates to addressing the problem of phase of flight. These results call for more serious consideration of incorporating situational awareness in the design and assignment of auditory alarms in aircraft.     

Localizable auditory warning pulses

Three important forms of information available to the listener may be identified in any auditory warning: what (semantic), where (location) and when (perceived urgency). Each form is addressed in the present design study of auditory warning pulses. Recordings were made via a dummy head, and were presented dichotically to listeners in a left/right localization task. The first experiment identified a suitable notched noise component for providing location information in the pulse stimulus. The second experiment required participants to simultaneously identify a distinct tonal signature and the location of the sound when they were presented with one of three tonal types, or one of three compound (tone plus noise) stimuli. Response accuracy and response latency for this identification and localization task were significantly better with the compound than with tone alone stimuli. Perceived urgency of compound complex tone plus noise stimuli was investigated in the third experiment. While there may be a trade-off between localization acuity and perceived urgency, the addition of noise components to the auditory warning pulse was shown to enhance the location information available to the listener. It is suggested that some auditory warning designs will benefit from the simultaneous provision of what and where forms of information in the sounds.     

Judging the urgency of non-verbal auditory alarms: a case study

When designed correctly, non-verbal auditory alarms can convey different levels of urgency to the aircrew, and thereby permit the operator to establish the appropriate level of priority to address the alarmed condition. The conveyed level of urgency of five non-verbal auditory alarms presently used in the Canadian Forces CH-146 Griffon helicopter was investigated. Pilots of the CH-146 Griffon helicopter and non-pilots rated the perceived urgency of the signals using a rating scale. The pilots also ranked the urgency of the alarms in a post-experiment questionnaire to reflect their assessment of the actual situation that triggers the alarms. The results of this investigation revealed that participants' ratings of perceived urgency appear to be based on the acoustic properties of the alarms which are known to affect the listener's perceived level of urgency. Although for 28% of the pilots the mapping of perceived urgency to the urgency of their perception of the triggering situation was statistically significant for three of the five alarms, the overall data suggest that the triggering situations are not adequately conveyed by the acoustic parameters inherent in the alarms. The pilots' judgement of the triggering situation was intended as a means of evaluating the reliability of the alerting system. These data will subsequently be discussed with respect to proposed enhancements in alerting systems as it relates to addressing the problem of phase of flight. These results call for more serious consideration of incorporating situational awareness in the design and assignment of auditory alarms in aircraft.     

Mapping candidate within-vehicle auditory displays to their referents

OBJECTIVE: This study investigated speech, environmental sounds (naturally occurring sounds with arbitrary meanings), auditory icons (natural or synthetic sounds with specific meanings), and abstract synthetic warnings as candidates for within-vehicle interfaces. BACKGROUND: Auditory displays and warnings must satisfy certain criteria, such as being appropriately urgent and commanding appropriately fast response times. However, a semiotic analysis suggests that displays, as signals interpreted by users, should also be mapped successfully onto their referents. METHOD: Response times and accuracy were recorded in a computer task of identifying learned mappings of candidate displays to a range of referent driving events (such as "headway closing"); perceived urgency and pleasantness were assessed separately. RESULTS: Speech and auditory icons produced near-ceiling performance in response times and identification accuracy. Abstract sounds produced notably slower response times and less accuracy. Environmental sounds showed an intermediate pattern of performance for accuracy, but the response times were similar to those of the abstract sounds. Speech utterances were similarly and consistently rated as pleasant but also of intermediate perceived urgency. The three other sound types showed a consistent mapping of their perceived urgency to the situational urgency of their referents; for these sounds, perceived urgency and pleasantness were negatively correlated. CONCLUSION: The results point to the importance of considering the role of signal-referent relationships in designing auditory displays. APPLICATION: The results have applicability for auditory displays in the vehicle interface, whereas the theoretical framework is of value in auditory display design in a broader context.     

Localizable auditory warning pulses

Three important forms of information available to the listener may be identified in any auditory warning: what (semantic), where (location) and when (perceived urgency). Each form is addressed in the present design study of auditory warning pulses. Recordings were made via a dummy head, and were presented dichotically to listeners in a left/right localization task. The first experiment identified a suitable notched noise component for providing location information in the pulse stimulus. The second experiment required participants to simultaneously identify a distinct tonal signature and the location of the sound when they were presented with one of three tonal types, or one of three compound (tone plus noise) stimuli. Response accuracy and response latency for this identification and localization task were significantly better with the compound than with tone alone stimuli. Perceived urgency of compound complex tone plus noise stimuli was investigated in the third experiment. While there may be a trade-off between localization acuity and perceived urgency, the addition of noise components to the auditory warning pulse was shown to enhance the location information available to the listener. It is suggested that some auditory warning designs will benefit from the simultaneous provision of what and where forms of information in the sounds.     

The perceived urgency of speech warnings: semantics versus acoustics

The relationship between the semantics of words and the acoustics of the way they are spoken is explored. Actors spoke warning signal words in an urgent, nonurgent and monotone style, and participants rated the urgency of the words. Results showed effects for signal word and style of presentation. Acoustic analysis showed that the urgent words were spoken at higher frequency with a broader pitch range and were louder than the nonurgent or monotone words. These acoustic differences were used to synthesize artificial versions of signal words in urgent and nonurgent formats. The urgent words were rated as more urgent than the nonurgent words, a finding attributable to their differing acoustics. Within each speaking style the words were acoustically the same, yet effects for signal word were found, suggesting that semantics is also important in urgency perception. This research has implications for the design and implementation of speech warning systems, particularly those in which urgency mapping is required.     

Verbal collision avoidance messages during simulated driving: perceived urgency, alerting effectiveness and annoyance

Matching the perceived urgency of an alert with the relative hazard level of the situation is critical for effective alarm response. Two experiments describe the impact of acoustic and semantic parameters on ratings of perceived urgency, annoyance and alerting effectiveness and on alarm response speed. Within a simulated driving context, participants rated and responded to collision avoidance system (CAS) messages spoken by a female or male voice (experiments 1 and 2, respectively). Results indicated greater perceived urgency and faster alarm response times as intensity increased from -2 dB signal to noise (S/N) ratio to +10 dB S/N, although annoyance ratings increased as well. CAS semantic content interacted with alarm intensity, indicating that at lower intensity levels participants paid more attention to the semantic content. Results indicate that both acoustic and semantic parameters independently and interactively impact CAS alert perceptions in divided attention conditions and this work can inform auditory alarm design for effective hazard matching. Matching the perceived urgency of an alert with the relative hazard level of the situation is critical for effective alarm response. Here, both acoustic and semantic parameters independently and interactively impacted CAS alert perceptions in divided attention conditions. This work can inform auditory alarm design for effective hazard matching. STATEMENT OF RELEVANCE: Results indicate that both acoustic parameters and semantic content can be used to design collision warnings with a range of urgency levels. Further, these results indicate that verbal warnings tailored to a specific hazard situation may improve hazard-matching capabilities without substantial trade-offs in perceived annoyance.     

A user-centred approach to the design and evaluation of auditory warning signals: 1. Methodology

This paper presents a method for the design and evaluation of auditory warning signals modelled on an existing internationally standardized method for evaluating public information systems (ISO/DIS 7001: 1979). The procedure is essentially user-centred, capitalizing upon users' associations between sounds and their meanings. The procedure is presented in a step-by-step manner, from the initial identification of referents for which warnings might be required, through the generation of ideas for warning sounds, an appropriateness ranking test, a learning and confusion test, an urgency mapping test, a recognition test and an operational test. Practical issues are discussed with respect to each of the stages, and suggestions are made as to courses of action that might be taken if problems are encountered. Theory behind the relationship between sound and meaning is discussed with reference to the practical issues addressed.     

Subjective response to seated fore-and-aft direction whole-body vibration

Subjective response to seated, fore-and-aft direction, whole-body vibration of the type experienced in automobiles was investigated. Fore-and-aft acceleration was measured at the seat guide of a small automobile when driving over two representative road surfaces, and was replicated in a laboratory setting using a whole-body vibration test rig and rigid seat. A single 15 s section of each of the two acceleration time histories was band-pass filtered to the frequency interval from 0.5 to 50.5 Hz, and was used as a base stimulus. Thirteen test stimuli were then constructed for each base stimulus by rescaling to BS 6841 W_d frequency-weighted r.m.s. amplitudes from 0.01 to 0.86 m/s². Two groups of 16 participants (8 male and 8 female in each case) rated the discomfort of the test stimuli. The first group was asked to use the psychophysical method of magnitude estimation while the second used a Borg CR-10 scale. The order of presentation of the test stimuli was fully randomised and each was repeated three times. For each group of participants, regression analysis was used to determine both the individual and the group mean Stevens’ Power Law exponent describing the relationship between stimulus amplitude and subjective response. All mean power exponents were found to be less than unity, with the CR-10 scale having produced smaller exponents than magnitude estimation. The power exponents ranged from 0.66 to 0.91, corroborating the value of 0.84 obtainable from the guidelines of standard BS 6841.The results suggest that the numerical response scale provided in the BS 6841 guidelines is appropriate for use in the case of automobile fore-and-aft vibration, but that the semantic labels under-represent the actual human subjective response in this direction. Psychophysical test method, vibration stimulus range and test participant gender were all found to affect the Stevens’ Power Law exponent achieved from subjective testing. Each factor may therefore require control when attempting to compare human responses to vibration originating from different automobiles.     

Perceived urgency mapping across modalities within a driving context

Hazard mapping is essential to effective driver-vehicle interface (DVI) design. Determining which modality to use for situations of different criticality requires an understanding of the relative impact of signal parameters within each modality on perceptions of urgency and annoyance. Towards this goal we obtained psychometric functions for visual, auditory and tactile interpulse interval (IPI), visual color, signal word, and auditory fundamental frequency on perceptions of urgency, annoyance, and acceptability. Results indicate that manipulation of IPI in the tactile modality, relative to visual and auditory, has greater utility (greater impact on urgency than annoyance). Manipulations of color were generally rated as less annoying and more acceptable than auditory and tactile stimuli; but they were also rated as lower in urgency relative to other modality manipulations. Manipulation of auditory fundamental frequency resulted in high ratings of both urgency and annoyance. Results of the current investigation can be used to guide DVI design and evaluation.     

基于QoS量化用户体验质量的评价模型

针对网络环境中业务供应商提供的业务不能很好的满足用户需求的问题,引入用户体验质量（QoE）并结合服务质量（QoS）参数,通过仿真网络得到相应数据,使用matlab工具分别建立用户体验质量与比特率、用户体验质量与丢包率的评价模型.运用统计分析方法对评价模型进行数据分析,并与史蒂文斯幂定律、韦伯-费希纳定律等模型进行对比验证.结果表明,构建的评价模型能更精确的体现用户体验质量与服务质量的关系,为供应商提供了重要的参考依据,并指明了服务方向.     

基于谱聚类的输电线覆冰过程微气象特征提取模型

因输电线路覆冰造成的电网瘫痪是近年来常见的电网灾害之一,进而对电力系统安全运行的可控性以及电网灾害预警的可靠性提出了更高的要求。提出了基于谱聚类的输电线路覆冰过程特征提取模型,对覆冰过程进行了定性分析,该模型通过对影响覆冰过程的微气象因素进行特征提取(聚类),较为准确地对输电线覆冰严重程度进行了分离,并对微气象数据进行统计分析,将气象倾向率作为参考量,获得了严重覆冰、覆冰脱落等过程发生的气象条件,最后通过云南电网提供的相关数据验证了此模型的有效性,为电网部门输电线路覆冰灾害的预警提供气象参考条件。     

Quantifying and predicting the effects of basic text display variables on the perceived urgency of warning labels: tradeoffs involving font size,border weight and colour

Design variables surrounding the presentation of signal words in warnings have been previously shown to affect performance, or variables likely to be related to performance. The present study emphasized the signal word WARNING by presenting it in red, surrounded by a red border. It was at the head of an otherwise black pesticide label that used 8-point type. A study using 24 undergraduates investigated the effect of signal-word font size (8 to 32 points), white space around the signal word (2 to 32 points), and border width (1 to 8 points) on the rated urgency of the label. A measure of the aesthetic merit of each label was also obtained from nine design students and professionals. Seven levels of each variable were used, covering the practically-useful range of each variable in the circumstances. Results showed a linear relationship between each variable and perceived urgency, with text size having the greatest effect, followed by border width. It was shown that, within the variable ranges used, the perceived urgency of the emphasized signal word resulted from the sum of the urgencies associated with the separate dimensions used in the emphasis. Tradeoffs are discussed—for example an increase of 4 points in text size produced the same increase in urgency rating as produced by an increase in border width of 2-3 points. A second study, using a further 24 students, compared the red labels with labels in black only. It was found that the signal word had to be approximately twice as big in black as in red to give the same perceived urgency. Design implications of the finding that the most urgent labels are not necessarily the most aesthetically pleasing are discussed.     

基于遥感卫星的极端气象观测数据安全预警系统设计

影响极端气象产生与演变的因素众多,给极端气象的预警工作带来较大难度,为及时对极端气象作出有效防御,利用遥感卫星观测数据设计并开发了极端气象观测数据安全预警系统。设计遥感卫星观测数据校准器、观测数据采集器、处理器、安全报警器,调整通信模块的连接方式,完成安全预警系统硬件的优化。通过遥感卫星、暴雨极端天气等数据库表的构建与连接,建立系统数据库。在系统硬件和数据库的支持下,利用遥感卫星观测数据获取气象观测数据,通过气象观测数据特征的提取,估算极端气象参数,将其与设置的安全阈值进行比对,综合极端气象强度和紧迫度系数,实现系统的安全预警功能。实验结果表明,所设计系统的平均预警时间偏差为0.18h,误警率和漏警率平均值分别为2.8%和2.7%,,响应时延平均值为20ms。