Narrative and learning with Web 2.0 technologies: towards a research agenda

Abstract   This paper investigates the impact of Web. 2.0 technologies on the ways learning can be conceived of as a narrative process within contemporary contexts, using blogs as an illustrative example. It is premised on the concept of narrative as a way in which individuals represent and organize experience in order to learn from it and make it shareable with others within social contexts. The first part of the paper offers a theoretical analysis of the role of narrative in the social construction of knowledge by the ways it enables users of Web 2.0 technologies to participate meaningfully in the exchange of experiences and ideas. The second part of the paper offers a 'situated' analysis of the narrative practices engaged with by users of blogs. A 'narrative trail' is used to provide a contextualized instance of the narrative practices which are involved. The paper concludes by examining the research issues which are raised and suggests a research agenda which is needed to explore Web 2.0 technologies as social utilities affecting knowledge production, in which the adaptation of narrative theory is a central feature.     

Factors influencing the continuance intention to the usage of Web 2.0: An empirical study

New business models and applications have been continuously developed and popularized on the Internet. In recent years, a number of applications including blogs, Facebook, iGoogle, Plurk, Twitter, and YouTube known as Web 2.0 have become very popular. These aforementioned applications all have a strong social flavor. However, what social factors exert an influence onto their use is still unclear and remains as a research issue to be further investigated. This research studies four social factors and they are subjective norm, image, critical mass, and electronic word-of-mouth. A causal model of the satisfaction and continuance intention of Web 2.0 users as a function of these four social factors is proposed. Results indicate that user satisfaction with Web 2.0 applications significantly affects electronic word-of-mouth, which in turn significantly influences their continuance intention. In addition, subjective norm, image and critical mass all have a significant impact onto satisfaction, which in turn has an indirect significant influence on electronic word-of-mouth. Finally, all social factors have a significant direct impact on continuance intention. Finally, implications for service providers and researchers are discussed.     

Ease of interaction plus ease of integration: Combining Web2.0 and the Semantic Web in a reviewing site

Web2.0 has enabled contributions to the Web on an unprecedented scale, through simple interfaces that provide engaging interactions. This wealth of data has spawned countless mashups that integrate heterogenous information, but using techniques that will not scale beyond a handful of sources. In contrast, the Semantic Web provides the key to large-scale data integration, yet still lacks approachable interfaces allowing contributions from non-specialists. In this paper we present Revyu, a reviewing and rating site in the Web2.0 mould that is built on Semantic Web infrastructure and both publishes and consumes linked RDF data. This combination of approaches affords ease of interaction for regular users and ease of integration with external data sources.     

Analyzing the Use of Web 2.0 for Brand Awareness and Competitive Advantage: An Empirical Study in the Malaysian Hospitability Industry

In developing countries such as Malaysia, citizens primarily use the internet to keep in touch with friends/family via social networking sites. Firms have realized the potential of the social web to promote their products/services. This article develops a conceptual model, grounded in Technology-Organization-Environment theory, to assess the adoption/use of Web 2.0 for branding activities and its effect on firm performance. Hypotheses are tested using a sample of 104 Malaysian firms from the hospitality industry.     

Factors influencing clients in the selection of offshore software outsourcing vendors: An exploratory study using a systematic literature review

Context

Offshore software development outsourcing is a modern business strategy for developing high quality software at low cost.

Objective

The objective of this research paper is to identify and analyse factors that are important in terms of the competitiveness of vendor organisations in attracting outsourcing projects.

Method

We performed a systematic literature review (SLR) by applying our customised search strings which were derived from our research questions. We performed all the SLR steps, such as the protocol development, initial selection, final selection, quality assessment, data extraction and data synthesis.

Results

We have identified factors such as cost-saving, skilled human resource, appropriate infrastructure, quality of product and services, efficient outsourcing relationships management, and an organisation's track record of successful projects which are generally considered important by the outsourcing clients. Our results indicate that appropriate infrastructure, cost-saving, and skilled human resource are common in three continents, namely Asia, North America and Europe. We identified appropriate infrastructure, cost-saving, and quality of products and services as being common in three types of organisations (small, medium and large). We have also identified four factors-appropriate infrastructure, cost-saving, quality of products and services, and skilled human resource as being common in the two decades (1990-1999 and 2000-mid 2008).

Conclusions

Cost-saving should not be considered as the driving factor in the selection process of software development outsourcing vendors. Vendors should rather address other factors in order to compete in the OSDO business, such as skilled human resource, appropriate infrastructure and quality of products and services.     

OWS性能监测评价方法研究及其原型系统实现——以OGC WMS为例

针对互联网上所共享发布的开放地理空间联盟网络服务（OWS）经常会出现不能访问或运行速度缓慢而导致难以利用的问题,为测试和评价这些地理信息服务的可用性和性能,通过研究OWS服务的固有特点,提出了实时监测OWS状态的动态规划模型和基于评价因子、评价权重等参数的评价模型,用以实现对OWS的监测与评价;基于上述模型与因子,设计开发了面向OWS的实时监测和性能评价原型系统,并以OGC网络地图服务（WMS）为例对模型与原型系统进行了实验验证。结果表明：该系统能够对相应的OWS进行实时监测与评价,所提的监测与评价方法与模型可为用户在众多的服务资源中获取其所感兴趣的数据提供参考信息,为地理信息服务使用者查找更优的服务资源提供帮助。     

Evaluation of procedural learning transfer from a virtual environment to a real situation: a case study on tank maintenance training

Virtual reality opens new opportunities for operator training in complex tasks. It lowers costs and has fewer constraints than traditional training. The ultimate goal of virtual training is to transfer knowledge gained in a virtual environment to an actual real-world setting. This study tested whether a maintenance procedure could be learnt equally well by virtual-environment and conventional training. Forty-two adults were divided into three equally sized groups: virtual training (GVT® [generic virtual training]), conventional training (using a real tank suspension and preparation station) and control (no training). Participants then performed the procedure individually in the real environment. Both training types (conventional and virtual) produced similar levels of performance when the procedure was carried out in real conditions. Performance level for the two trained groups was better in terms of success and time taken to complete the task, time spent consulting job instructions and number of times the instructor provided guidance.     

The attitudes,impact, and learning needs of older adults using apps on touchscreen mobile devices: Results from a pilot study

Despite the proliferation in understanding older adults’ acceptance and limitations of Internet technology, the learning needs of older adults living in low Internet usage areas and their acceptance of touchscreen-based apps have lagged behind. This study describes an embedded mixed-method research evaluation of an eight-week touchscreen mobile device training for thirty-nine older adults who were recruited from a community center in a low Internet usage area in southern Taiwan. Among the participants, 20 completed both the pre-test and the post-test and 16 attended the focus group interviews. The design of the training course was based on constructs informed by the diffusion of innovation theory and the technology acceptance model, and it incorporated both a classroom-based and small group tutoring approach. After the training session, the participants reported significantly lower depressive symptom scores compared to baseline. Qualitative interviews reveal the participants’ learning needs related to extended practice, usefulness, and compatibility in adopting touch-screen apps. Findings from this study shed light on the possibility of touchscreen-based apps, including health-, entertainment-, transportation-, and social media-related apps, for improving psychological well-being in older adults with limited Internet experience living in the community. Discussion on their learning needs was also provided.     

Perceived potential for value creation from cloud computing: a study of the Australian regional government sector

ABSTRACT

Cloud computing is gaining increasing interest as an enabling technology for improved productivity, efficiency and cost reduction. It also has the potential to add value to reliability and scalability of organisation’s systems, which would allow organisations to better focus on their core business and strategies. This research paper aimed at exploring the perceived potential for value creation from cloud computing in Australian Regional Governments. Using the Technology-Organization-Environment (TOE) framework, the Diffusion of Innovation (DOI) theory and Desires Framework (DF), a conceptual research model is devised. The key identified factors that are likely to influence adoption of cloud computing are identified along with the implications to current policies, anticipated benefits and challenges of adoption of cloud computing. The research employed a qualitative approach involving 21 in-depth interviews with Australian local councils’ IT managers. The findings of this research are mapped to the research model factors, thereby presenting and validating a number of value-adding concepts that are expected to contribute to investment decisions on cloud computing adoption.     

Conceptual design evaluation considering the ambiguity semantic variables fusion with conflict beliefs: An integrated Dempster-Shafer evidence theory and intuitionistic fuzzy -VIKOR

Quantifying the uncertain linguistic evaluation from decision-makers (DMs) is one of the most challenging parts in the conceptual design decision. Although fuzzy decision models have been widely used to capture potential uncertainty by assigning a fuzzy term with the certain belief, the ambiguity subjective evaluation of semantic variables with conflict beliefs derived from DMs have not been well addressed. To solve this drawback, a concept decision model based on Dempster-Shafer (DS) evidence theory and intuitionistic fuzzy -Vlsekriterijumska Optimizacija I Kompromisno Resenje (VIKOR) considering the ambiguity semantic variables fusion is proposed. Firstly, by incorporating semantic variables of intuitionistic fuzzy sets (IFSs), the diversified semantic judgments and its belief will be taken into account to form an ambiguity semantic initial decision matrix; secondly, the DS combination rule will be used to fuse the different semantic variables of multi-DMs in each scheme, update the belief of each semantic variable, and then the semantic fusion value matrix of the scheme will be constructed; finally, the weight of each evaluation objective will be calculated based on the value matrix and information entropy model, IFS-VIKOR model will be constructed to rank the concepts. A case study of the tree climbing and trimming machine will be employed to verify the proposed decision model. This decision model considering diversifying semantic variables and the conflict belief is proven to be effective compared with the IFS-SAW and ISF-TOPSIS.