中小型软件企业知识管理的研究

越来越多的我国中小型软件企业认识到员工的知识是企业最有价值的资产,而且在企业中实施知识管理是十分必要的。首先概括了这些企业在知识管理方面的现状,提出了一个适用于中小型软件企业的知识管理体系,说明了知识管理与CMM／CMMI的关系,并给出了知识管理与软件过程管理的结合模型,介绍了一个软件企业知识管理系统的模型框架,分享了实施知识管理的一些经验。     

基于度量和知识的软件过程管理系统的研究

越来越多的软件企业开展了知识管理和基于CMMI的软件过程改进.首先分析了软件度量与软件过程改进的关系;然后进一步分析了软件度量、知识管理与软件过程改进的关系;最后重点介绍了一个软件过程管理系统的模型框架、系统架构和主要功能.     

软件项目知识管理平台的研究与实现

该文首先根据软件项目开发的特点构建了一个可供软件开发人员共享的知识管理平台的框架模型;然后,在此基础上,结合web2.0的技术优势,利用开源框架DotNetNuke设计了一个可以快速构建知识管理平台的解决方案,为软件项目企业构建知识管理平台提供了一种可行的方法。     

一个面向软件过程的知识挖掘与管理系统

软件过程的知识密集性特征要求组织人员的密切协作、交流,并能够有效地重用组织的实践经验。数据挖掘技术能够从大规模数据中发现有意义的知识,能够为知识管理提供有益的支持,从而得到更好的知识共享和重用效果。在对软件过程进行分析的基础上,提出了协同知识管理模型。介绍了一个集成的面向软件过程的知识挖掘与管理系统iKnow。对iKnow的知识表示、知识挖掘、知识服务和个性化知识检索进行了论述。系统使软件组织的实践经验成为可视、可控和可重用的知识资源。     

软件企业的知识管理

本文从知识经济时代知识管理的高度和观点,重新系统地思考和审视了软件企业的若干重要管理问题,提出了软件企业实施知识管理的七个基本内容和方面,可作为软件企业管理上台阶的一个参考框架,它也补充了CMM模型中尚未涉及的技术管理方面。     

新经济时代的协同应用专家——北京点击科技公司王志东总裁

北京点击科技有限公司是业界领先的协同软件提供商。秉承“以人为本”和“顶天立地”的企业理念。帮助客户进行高效团队的建设。知识管理的优化，企业流程的改善与核心竞争力的最终提高。点击科技的创始人。总裁王志东先生是中国IT界著名人士。从1992年开始，他先后创办了新天地信息技术研究所、四通利方信息技术有限公司和新浪网。     

基于案例推理的软件需求分析研究

针对软件需求分析过程中知识的管理与重用,将CBR技术引入到了软件需求分析的处理中,从知识管理的角度运用基于案例推理的方法提出了软件需求分析的框架模型,并对该模型的关键技术进行了详细说明.     

基于公共服务的知识管理系统的研究

随着知识经济时代的到来,知识管理的成效已成为现代企业管理创新与发展亟待解决的秉大问题。该文就所实现的软件企业知识管理的主要工具——“基于公共服务的知识管理系统”的架构和采用技术进行了探讨。该系统建立了一套完善的知识管理机制,弗通过运用协吲过滤聚类算法进行知识推送、运用频繁模式增长算法进行知识关联、运用本体技术进行全文检索等,使知识管理机制的循环过程得到实现。     

软件过程改进中的知识管理初探

首先介绍了软件过程改进和管理复杂性理论的概念；接着从能力成熟度模型及其 实施系统方法论IDEAL模型分别分析了软件过程改进中的知识管理和组织学习；最后对软件 组织的知识管理进行了探讨,指出软件过程改进是通过有效地组织学习进行知识管理的有效 途径。     

基于eLearning的企业知识管理模型

知识管理与eLearning技术能有效提升企业竞争力。首先改进了SECI知识管理模型;然后提出了基于eLearning的企业知识管理模型;最后给出了基于该模型的应用案例。通过对该案例的分析,可以更好地理解eLearning与知识管理在企业中的实际关系。     

基于本体的软件测试知识管理模型研究

本文针对知识管理在软件测试领域的具体应用，提出了一个基于本体的软件测试知识管理模型，其关注的主要对象是软件测试过程中产生的具有高知识密集性的创造性文档。该模型的主要思想是：将软件测试知识分为个人知识和组织知识，并以本体索引的自由文本为软件测试知识的方式得以表示和组织，然后根据SWEBOK软件测试领域本体得到分类保存，最终目的是协助软件测试知识以“知识螺旋”的方式得以共享和重用。     

面向软件测试过程的知识管理方法的研究与实现

在软件测试组织中,对测试过程中的知识进行有效的管理,是提升组织整体测试水平的关键.一个重要的研究问题是怎样将知识管理过程与软件测试过程有效集成,从而促进知识资产在软件测试组织中的传播与重用.给出了软件测试领域知识管理子系统的体系结构、主要功能以及使用流程,对一些关键技术进行了探讨.最后,给出了知识地图模块的设计与实现,验证了本文所实现的软件测试领域知识管理系统的合理性和有效性.     

Examining the impacts of organizational culture and top management support of knowledge sharing on the success of software process improvement

Although numerous studies have discussed the importance of the relationship between knowledge management and software process improvement (SPI), a research gap still exists in relation to how the specific role of knowledge sharing influences successful SPI implementation. This study advances our knowledge by developing an innovative model for exploring the impact of knowledge sharing on SPI success, the impact of knowledge sharing in specific organizational cultures, and how the support of top management specifically influences the path to SPI success. To empirically test the model, this study adopts the statistical technique of partial least squares (PLS) to analyze 118 samples collected from SPI-certified Taiwanese organizations. The results suggest that clan-type organizational culture has a stronger association with knowledge sharing than hierarchy-type in the context of SPI success. SPI knowledge sharing is found to be a mediator of both clan culture and top management support in the context of SPI success. The findings also include the implication to improve our knowledge about how organizational culture and top management support drive effective knowledge sharing on the way to SPI success.     

Enabling the creation of knowledge about software assets

In most companies two factors play a crucial role: managing the knowledge that is necessary for doing business and managing the hardware and software infrastructure that supports the business processes. Usually, business processes and infrastructure are not optimally aligned.

We investigate how principles from knowledge management can be applied to enable the creation, consolidation, conservation and continuous actualization of knowledge about valuable software systems (“software assets”) that are part of the infrastructure.

Our point of departure is a generic framework for knowledge creation proposed by Von Krogh, Ichijo and Nonaka. We investigate the explicit and tacit knowledge about software assets that may exist in an organization and specialize the framework to obtain a strategy for creating new knowledge about these software assets. By applying this strategy, one can optimize the quality and the flexibility of the software assets while reducing costs.     

ICT-supported knowledge representation for development of routines in industry

Organizational Learning (OL) is important for a firm’s productivity growth. According to some literatures, information and communication technology do not support organizational learning and therefore not enhanced productivity. This research however has demonstrated that in the case of manufacturing companies some computer-based systems representing organizational knowledge—knowledge management systems (KMS) do support organizational learning. For OL to take place through KMS, our findings suggest that a deliberate organizational learning structure must be in place within the organization. This article demonstrates how knowledge management systems deliberately developed and implemented by management, can support the development of operating routines for manufacturing industries. KMS, if deliberately implemented for the purpose of empowering employee participation, may be a supporting mechanism for process and product improvement and innovation in manufacturing organizations. Such a structure may results, as our case demonstrates, in a dynamic and iterative employee—management knowledge development process resulting in productivity enhancement.     

Organizational learning networks that can increase the productivity of IT consulting companies. A case study for ERP consultants

This paper considers the use of social learning networks to increase the productivity of IT consulting companies. We advocate that using a carefully designed social learning network can reduce the learning time for enterprise software developers and consultants. By viewing learning as a social act, a consulting company can increase its productivity. Increased productivity is based on hastening the learning process. The focus of this paper is to identify the ways in which social networks catalyze the process of knowledge sharing in order to increase the productivity in the enterprise resource planning (ERP) consulting sector. We present a set of detailed practical results that were obtained from experiments with an original knowledge sharing method that was applied to training young software developers to enable them to work for some of the world’s most demanding IT companies. The experimental data were collected from 2004 to 2011 during 12 training sessions conducted by an IBM partner in conjunction with the Computer Science Department of a large Eastern European University. The main results of this study were: (1) designed a learning community that reduced the time needed to insert junior consultants into ERP projects; and (2) statistical data were generated that measured the increase in productivity that an ERP consulting company could obtain by employing organizational learning networks. We also discuss the positive impacts of social networks that can be established between private companies and universities.     

Determinants of firms' knowledge management system implementation: An empirical study

As knowledge becomes an increasingly valuable and important organizational asset, many firms anticipate that implementing the knowledge management systems (KMS) will effectively support and enhance organizational knowledge management activities. Even some firms regard KMS as an emerging and powerful source of competitive advantages.However, the implementation of KMS differs from that of traditional enterprise information systems. The implementation of KMS is difficult and risky since these systems are unstructured and so technologically innovative. Thus, effort is required to identify determinants affecting KMS implementation in businesses.Based on innovation diffusion theory and technology-organization-environment framework, this study develops and tests an integrated model of knowledge management systems implementation for businesses. Survey data were collected from 291 businesses in Taiwan. Confirmatory factor analysis and logistic regression technique were used test the hypothesized relationships. The results show that technological innovation factors (perceived benefits, complexity, and compatibility), organizational factors (top management support, organizational culture), and environmental factors (competitive pressure) are significant influences on KMS implementation in firms. Finally, the implications and future research on KMS implementation are discussed.     

ES技术在软件开发中的应用研究

专家系统（ＥＳ）的威力在于它的知识。该文主要阐述了ＥＳ作为新的先进软件技术表达软件程序中领域知识的思想，详细介绍了在实际的软件编程中用Ｃ／Ｃ＋＋实现合成的ＥＳ技术的方法，从而提高软件的智能化水平。文中列举了常规程序中不确定性知识的规则实现以及用Ｃ＋＋中的类构造框架结构的步骤。     

企业搜索引擎技术研究及应用

学习研究了搜索引擎的工作原理,对办公系统及部分信息管理系统建立了统一的索引信息,针对检测业务查询关键字及基于字典词库的中文分词技术,建立了检测中心内部办公及相关信息系统的搜索引擎查询机制,并将中文分词技术应用于企业级的知识库软件confluence,实现系统的专业中文词汇检索查询功能。     

School knowledge management framework and strategies: The new perspective on teacher professional development

During the epoch of knowledge-based economy and knowledge management, teachers must learn in order to improve professional development. The paper discusses on the problems of teacher professional development in China, and analyze on the relationship among teacher learning, teacher professional development and school knowledge management. From the perspective of schools, this study develops school knowledge management framework to facilitate teacher learning and improve teacher professional development, in the basis of this framework, schools’ knowledge management strategies are presented, and provide references for administrators of schools. The result reveals the knowledge management strategies to improve teacher professional development, including school organizational reforger and knowledge leaders, constructing learning school and organization learning culture, establishing teacher knowledge management system of teacher professional development, encouraging team learning, teaching cooperation and knowledge sharing, establishing performance assessment mechanism of knowledge applications and development.