A matrix-based Bayesian approach for manufacturing resource allocation planning in supply chain management

Nowadays, the supply chain of manufacturing resources is typically a large complex network, whose management requires network-based resource allocation planning. This paper presents a novel matrix-based Bayesian approach for recommending the optimal resource allocation plan that has the largest probability as the optimal selection within the context specified by the user. A proposed matrix-based representation of the resource allocation plan provides supply chain modelling with a good basis to understand problem complexity, support computer reasoning, facilitate resource re-allocation, and add quantitative information. The proposed Bayesian approach produces the optimal, robust manufacturing resource allocation plan by solving a multi-criteria decision-making problem that addresses not only the ontology-based static manufacturing resource capabilities, but also the statistical nature of the manufacturing supply chain, i.e. probabilities of resource execution and resource interaction execution. A genetic algorithm is employed to solve the multi-criteria decision-making problem efficiently. We use a case study from manufacturing domain to demonstrate the applicability of the proposed approach to optimal manufacturing resource allocation planning.     

从服务化到数字服务化:制造业服务化转型研究

目的 制造业服务化研究跨经济、管理、服务科学等多个学科领域,梳理制造业服务化研究的现状,进行定量化探究,整理制造业服务化研究的脉络及发展趋势,完善服务化理论研究体系,并为制造企业服务化转型提供指导。方法 检索制造业服务化的研究成果,筛选后提取     

Service-oriented manufacturing: A literature review and future research directions

This study presents a systematic review of the literature on service-oriented manufacturing (SOM). Specifically, we focus on the impact of SOM on firm operating decisions, which distinguishes this work from previous reviews. This study proposes a classification framework for SOM research based on product flow, from its design to its final disposal. Although SOM has been studied for many years, most related research remains conceptual. Our criterion for choosing papers is that they must be relevant to practical problems. This review aims to provide readers a guide that will facilitate their search for papers in their field of interest. More importantly, we hope that this review can provide insightful managerial implications for SOM.     

The impact of sales and operations planning practices on manufacturing operational performance

There is a lack of rigorous empirical studies directly examining the impact of sales and operations planning (S&OP) practices on manufacturing operational performance. This paper aims to fill this gap by analysing a sample of 725 manufacturers from 34 countries. Hypotheses relate internal S&OP, integration with suppliers (IS) and integration with customers with manufacturing operational performance (delivery, quality and flexibility). The constructs were validated with structural equation modelling and the hypotheses were tested using multiple stepwise regression. Our findings showed a positive and moderate-to-large effect of internal S&OP on manufacturing performance, controlling for firm size, country economic development and market dynamics. There was no significant impact of supply chain integration on manufacturing performance. However, we found that IS positively moderated the relationship between internal S&OP and performance, suggesting that firms with mature IS amplify the effect of internal S&OP on performance. The study is among the first to empirically and rigorously establish the impacts of S&OP practices on manufacturing performance, using a large sample of manufacturers spanning different countries, markets and firm sizes. Results show that S&OP practices have a broad impact across several performance dimensions and are a powerful lever for generating manufacturing performance.     

营销人员胜任力、组织支持与工作幸福感关系研究——基于制造业服务化转型视角

以制造业服务化转型背景下的营销人员为研究对象,探讨营销人员胜任力及其与组织支持和工作幸福感之间的关系.运用SPSS和LISREL软件对数据进行因子分析、相关性分析和回归分析,结果显示:首先,营销人员胜任力模型包含客户洞察力、客户沟通力和客户服务力3个维度;其次,营销人员胜任力的3个维度对工作幸福感中的工作价值、福利待遇、发展前景、自我接受、人际关系以及自主性均有正向的促进作用,同时客户洞察力对环境驾驭也有正向的促进作用;再次,组织支持在营销人员胜任力各维度与工作幸福感各维度之间起着部分或全部调节作用.     

Inventory management in a lateral collaborative manufacturing supply chain: a simulation study

Due to global competition, firms are seeking more effective supply chain (SC) collaboration in order to provide quality products with less cost, at the right time and in the right quantity. The present study examines manufacturing SC collaboration on the basis of holding cost, backorder cost and ordering cost. The types of collaboration examined are vertical, horizontal and lateral collaboration. This research emphasises lateral collaboration by determining the impact of inventory policies ((s, S) and (s, Q) inventory policies) on SC performance. For better understanding, a conceptual model is provided that is supported by a numerical example. As the study of SCs is complex in nature, a simulation approach has been employed to show the impact of lateral collaboration on performance measures such as the total cost, which is the sum of several cost components: inventory holding cost, backorder cost and ordering cost. The research is based on two manufacturing SCs where the manufacturer is taken as the collaborative node. To allow more clarity, a separate study on each cost component has been conducted. The laterally collaborative SC was simulated on ARENA 9.0, a simulation package. The results show that the efficacy of lateral collaboration outperforms horizontal collaboration due to having the individual SC members at more liberty to make decisions.     

Relative impact of different ERP forms on manufacturing organisations: an exploratory analysis of a global manufacturing survey

There are many types of enterprise resource planning (ERP) systems, ranging from very large and very functional vendor products such as those provided by SAP and Oracle, through in-house systems, and smaller vendor products. Thus, there is a substantial range of enterprise computing support available for manufacturing organisations and their manufacturing planning and control. The Global Manufacturing Research Group (GMRG) has collected a systematic survey of manufacturing organisations around the world, providing a picture of manufacturing operations. We have taken GMRG data and organised it around seven levels of ERP functionality, and analysed these data to determine effectiveness in terms of how ERP systems are used in global manufacturing firms, their role in accomplishing manufacturing planning and control, the relationship between ERP forms and data-management practices, the satisfaction firms have across ERP forms, and finally, relative perceived benefits and costs across ERP forms.     

绿色供应链管理的基本原理

人口、资源与环境三者之间的矛盾日益突显，要求制造业提高其活动与环境的相容性。绿色供应链管理是从系统的观点与集成的思想出发解决制造业与环境之间冲突的有效方式。从可持续发展的思想出发建立了绿色供应链的概念模型，分析了绿色供应链管理的目标，在此基础上探讨了绿色供应链管理的基本原理，认为共生原理、循环原理、替代转换原理与系统开放原理是实施绿色供应链管理应该遵循的基本原理。     

Additive manufacturing technology in spare parts supply chain: a comparative study

Additive Manufacturing (AM) technology has the potential to significantly improve supply chain dynamics. The purpose of this paper is to investigate the impact of AM on spare parts supply chain. Three supply chain scenarios are investigated in this paper, namely conventional supply chain, centralised AM-based supply chain and distributed AM-based supply chain. Based on system dynamics simulations, this paper specifically compares three supply chain scenarios, in terms of total variable cost and carbon emission. The results show the spare part supply chain utilising AM is indeed superior to the traditional one in sustainable performance. It is also expected that AM can facilitate the spare parts supply chain to achieve more economic benefits along with its development. To our knowledge, this paper is one of the early studies that explores the impact of AM on supply chain performance and quantitatively examines the superiority of utilising AM in spare parts supply chain. Some suggestions are also provided to help managers adopting AM in their spare parts supply chains.     

An impact of manufacturing flexibility and technological dimensions of manufacturing strategy on improving supply chain responsiveness: Business environment perspective

The main objective of this research is to investigate the impact of manufacturing flexibility and technological dimensions of manufacturing strategy on responsiveness in the supply chain. Based on the theoretical background of dynamic capability, this study also examines the role of the business environment on the relationship between manufacturing flexibility and supply chain responsiveness. 144 structured surveys were collected and the partial least squares of structural equation modelling approach were utilised for data analysis. The result establishes relationships among various dimensions of manufacturing flexibility. Although the technological dimensions in manufacturing strategy of such advanced manufacturing technology (AMT) and e-procurement do not have any direct impact on new product and market flexibility, they increase supply chain responsiveness, which helps to react quickly against supply chain disruptions. More importantly, the business environment has a moderating effect on the relationship between market flexibility and supply chain responsiveness.     

The impact of host country regulatory quality on the value creation process in e-business supply chains

The use of e-business (EB) applications has reshaped an organisations’ supply chain structure. EB applications have enabled supply chain organisations to integrate their upstream and downstream supply chain processes to reach higher performance outcomes. Employing the resource-based view and contingency perspective as theoretical anchors, we propose and test a model of the relationship between EB applications, supply chain integration and financial performance that is moderated by a country’s regulatory quality. Cross-country data have been collected from 637 organisations through the International Manufacturing Strategy Survey research initiative. We hypothesise that the efficacy of the EB value creation process depends on the regulatory quality of the country that companies are located in. Results indicate that EB has a stronger impact on supply chain integration and supply chain integration has a stronger impact on financial performance, if the companies are situated in countries with high quality regulatory levels.     

Selective laser melting raw material commoditization: impact on comparative competitiveness of additive manufacturing

The paper analyses the impact of cheaper metal powder supplies on the comparative competitiveness of additive manufacturing (AM). By utilising two case studies, we compare the economic impact of an innovative titanium extraction method on Selective Laser Melting (SLM) and conventional methods of machining and casting. A switch-over analysis identifies the production quantities above which conventional manufacturing is more cost competitive than additive manufacturing. This analysis is performed for current raw material as well as cheaper raw material supply. The results illustrate the improved comparative competitiveness of SLM as the titanium supply is commoditised and more readily available in powder form. The responsiveness of the supply chain is improved as the switch-over point between SLM and conventional methods increases. Moreover, as the raw material supply chain for titanium is transformed through the use of this novel extraction method, the manufacturing supply chain is simplified.     

Innovative knowledge sharing,supply chain integration and firm performance of Australian manufacturing firms

A number of reports show that innovation in Australian manufacturing firms is declining. We propose that better knowledge sharing practices can assist these firms to become more innovative. In this paper, we examine this proposition by empirically testing the relationship between knowledge sharing practices within and between trading partners as a framework for integration, and testing for the effect of these practices on firm performance. Data were collected from 418 organisations in the manufacturing industry in Australia to assess the degree to which innovative knowledge sharing practices provide a competitive advantage to Australian firms. Structural equation modelling approach to data analysis was used. It was found that the three innovative knowledge sharing constructs (internal knowledge integration, knowledge integration with customers and knowledge integration with suppliers) were strongly inter-related, providing a case for knowledge-based integration of firms with their trading partners. Further, these three exogenous constructs collectively explained about a third of the variance in the endogenous construct (firm performance). The relationships identified provide support for the efficacy of knowledge-based collaboration as an innovation promoting higher firm performance levels. Managers of manufacturing firms in Australia specifically, and others more generally, can use this as a way to conceptualise how their firms can develop internal integration and collaborative relationships with their trading partners.     

An operations management perspective on adopting customer-relations management (CRM) software

Enterprise resource planning (ERP) systems are made up of software that chiefly support individual functional areas (e.g., operations management practices and policies), but seeks to share information to support organisation-wide integration goals. In this paper we examine the influences of operations management (OM) customer focus policies and practices, as well as software vendor capabilities in supporting OM, on ERP reasons for adoption of software and vendor selection of customer relations management (CRM) systems. An empirical study utilising structural equation modeling (SEM) is used to determine if an OM customer focus affects the adoption of CRM. The results show that collaboration between OM and marketing managers in the acquisition of CRM software improves business performance and supports the prior research that advocates the need for closer integration of these two functional areas. The results also show that OM reasons for adoption of CRM can have a moderating effect on business performance as well.     

A systematic review of China’s belt and road initiative: implications for global supply chain management

China’s Belt and Road Initiative (BRI) is one of the world’s largest infrastructure projects, with its potential political and economic impact being widely discussed since its inception in 2013. Yet the phenomenon has received only limited attention in the Supply Chain Management (SCM) literature. In response, we first conduct a broad systematic review of the literature to assess how China’s BRI is portrayed. Using this as a backdrop, we then distil the likely impact of the BRI on location decisions and supply chain flows. Finally, in a broader discussion of the SCM literature, we explore the implications of the BRI for future research in four key areas: supply chain configuration, supply chain resilience, sustainable SCM, and cross border SCM. While these areas are not new, the BRI presents a unique context that can be used to enhance theory and understanding in each area. The BRI reduces time distance independent of geographical distance by diverting supply chain flows from established routes to new routes via far less accessible regions. This introduces new risks and sustainability issues that call for multi-criteria decision support systems. Another important issue is the adoption and diffusion of the BRI since this will ultimately determine project success.     

Determinants of mobile supply chain management system diffusion: a structural equation analysis of manufacturing firms

Mobile supply chain management (SCM) is gaining recognition as a major source of cost reduction and supply chain performance improvement. The current literature related to mobile SCM needs to be extended further in order to provide insights into how manufacturing firms can implement mobile SCM successfully. Specifically, there is a need to provide empirical and systematic analysis of the variables that can explain the various stages of mobile SCM diffusion. A review of recent literature suggests that existing e-supply chain technology adoption literature is not strongly grounded in theory. A theoretical model with six hypotheses was proposed based on the technology–organisation–environment (TOE) framework and innovation diffusion theory (IDT). This study draws its survey responses from a group of manufacturing firms in order to investigate the factors that affect the diffusion of mobile SCM. The results show that the variables derived from TOE and IDT can explain mobile SCM diffusion well. However, interorganisational relationships (IORs) play a crucial role in determining the success of mobile SCM routinisation. This is one of the first known empirical studies on the factors influencing the diffusion of mobile SCM. The results of this study will help decision makers better understand the implementation process of mobile SCM and formulate strategies for successful diffusion of mobile SCM.     

A CBFSA approach to resolve the distributed manufacturing process planning problem in a supply chain environment

In this competitive world cost and lead time reduction are of prime concern for manufacturing firms. To achieve this objective manufacturing entities are adopting several management philosophies such as Total Quality Management (TQM), just-in-time (JIT), and theory of constraints (TOC). The present paper addresses the advanced computer-aided process planning (ACAPP) problem in a distributed manufacturing supply chain environment and aims at cost and lead times reduction under several technological constraints. To deal with the complexity of the problem the constraint based fast simulated annealing (CBFSA) algorithm has been explored in this article. Extensive computations have been performed over the well-known benchmarks of advanced planning problems and the results obtained prove the superiority of the proposed algorithm over the prior approaches.     

Aligning business process reengineering in implementing global supply chain systems by the SCOR model

As supply chains continue to replace individual companies as the management arena for value-adding from the beginning of the twenty first century, understanding the supply chain management practices in a globalisation context becomes increasingly important. The Supply Chain Operations Reference (SCOR) Model, which was developed by the experts and practitioners of the Supply Chain Council, is a major framework for supply chain planning that features supply chain management practices and business process reengineering. Despite being an integrative guide with many merits, it only provides a ‘top-down’ approach that requires the comparative analyses of post- and pro-performance indices as a basis of business process modification. This study discusses the limitations of current SCOR analysis and provides a mapping technique—Causes/Effects, the SCOR Standard, and Mutual Solution (CESM)—for gap mapping, problem prioritisation, and business process modification in a supply chain setting. As such, it is one of the early empirical studies combining BPR and SCM disciplines. The research results can facilitate the implementation processes of multinational supply chain projects by identifying the gaps and linking them to the channel entities.     

The influence of additive manufacturing on the configuration of make-to-order spare parts supply chain under heterogeneous demand

Additive manufacturing (AM), alongside technological developments, has been used in the production of spare parts with positive results for spare parts supply chains. In this study, we investigate spare parts supply chains serving heterogeneous demands from multiple service locations under the mode of make-to-order. We aim to compare different configurations (i.e. centralised and distributed) of spare parts supply chains in terms of their performance (e.g. sojourn time and cost) and to further propose suggestions to better configure AM-based spare parts supply chains by effectively allocating AM machines at service locations (SLs) or regional distribution centres (RDCs). In order to realise these research objectives, the simulation approach is used as the main research method. Different from the existing perception, our results illustrate that the distributed deployment of AM machines does not always guarantee a quick response, and that centralised configuration is desirable when the demand rate is relatively high due to the pooling effect. The distributed configuration, however, can still be suitable, considering the development of AM technology. Our results also indicate the possibility of a mixed configuration of AM-based supply chains with the potential for outperforming the purely centralised/distributed configuration. The criteria to design such a mixed configuration are also offered.     

The impact of supply chain relationships and integration on innovative capabilities and manufacturing performance: the perspective of rapidly developing countries

The purpose of this research is to investigate the relationships between supply chain relationships/integration, innovative capabilities and manufacturing performance. The study adopts Institutional Theory and Resource-Based View Theory to assess relationships in 171 organisations drawn from three rapidly developing countries – Brazil, India and China. Data were collected using the International Manufacturing Strategy Survey (IMSS VI) and analysed using structural equation modelling. The study found that supply chain relationships and integration relate positively to both product and process innovative capabilities. The study also found that both product and process innovative capabilities relate positively to manufacturing performance. Furthermore, there was a positive relationship between product innovative capabilities and process innovative capabilities. The findings provide new insights into manufacturers in the three countries and show that the relationships they build with their customers have encouraged them to develop new innovative capabilities. These new capabilities, in turn, have enabled them to reap benefits of improved manufacturing performance.