Silence speaks volumes: The effectiveness of reticence in comparison to apology and denial for responding to integrity- and competence-based trust violations.

Prior research on responses to trust violations has focused primarily on the effects of apology and denial. The authors extended this research by studying another type of verbal response that is often used to respond to trust violations but has not been considered in the trust literature: reticence. An accused party may use reticence in a sincere and even legitimate attempt to persuade a trustor to withhold judgment. Yet, by considering information diagnosticity and belief formation mechanisms through which verbal responses influence trust, the authors argue that reticence is a suboptimal response because it combines the least effective elements of apology and denial. Specifically, reticence is a suboptimal response to an integrity violation because, like apology, it fails to address guilt. And reticence is a suboptimal response to a competence violation because, like denial, it fails to signal redemption. Results from 2 laboratory studies, simulating different contexts and using research participants from 2 different countries, provide support for the prediction. The results offer important implications for those who might use reticence to respond to a perceived trust violation and also for those who must judge another's reticence. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

The impact of positive mood on trust in interpersonal and intergroup interactions.

Although the trust development literature has been characterized overwhelmingly by rationality-based models, the current research attempts to explain how affect can influence this process. To better understand how and why affect would influence trust development, 5 experiments were conducted to examine the effects of positive mood on people’s tendencies to trust and distrust others. Consistent with theory, which argues that positive mood promotes schema reliance, the relationship between positive mood and trust was influenced by the presence of cues that indicated whether the other party was trustworthy or untrustworthy. Across 5 studies, trusting behaviors (Experiments 1–3) and perceptions of trustworthiness (Experiments 4 and 5) were found to be influenced by cues associated with trust or distrust. Specifically, when available cues about the other party promoted trust, people in a positive mood increased their trust; when cues promoted distrust, people in a positive mood decreased their trust. The data support the expectation that affect can influence trust development, although the relationship is more complex than main effect predictions of mood-congruency models. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Why do we trust? Moving beyond individual to dyadic perceptions.

Trust between coworkers is critical to the success of organizations and teams. This is especially true for those who are geographically dispersed and who must interact virtually. The authors studied the factors related to the development of trust between pairs of coworkers (dyads) in a new product development team. Some of the members were colocated, and others worked virtually. Using the actor–partner interdependence model, the authors found reciprocal effects for propensity to trust and trust in dyads. They found that propensity has greater influence on trust for virtual dyads and that trust has less influence on organizational citizenship when partners are virtual. Trustworthiness was shown to fully mediate the influence of trusting predisposition on trust. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The effects of trust in authority and procedural fairness on cooperation.

The present research examined the effect of procedural fairness and trust in an authority on people's willingness to cooperate with the authority across a wide range of social situations. Prior research has shown that the presence of information about whether an authority can be trusted moderates the effect of procedural fairness. If no trust information is available, procedural fairness influences people's reactions. This is not the case when information about the trustworthiness of the authority is present. In the present article, it is argued that information about whether the authority can or cannot be trusted may also moderate the effect of procedural fairness in predicting levels of cooperation. Assuming that the use of fair procedures by authorities that cannot be trusted is less influential than is the enactment of procedures by trustworthy authorities, it is predicted that trust in authority moderates the influence of procedural fairness on cooperation in such a way that procedural fairness has a positive effect on cooperation primarily when trust in authority is high. Results from 4 studies (2 experimental studies and 2 field studies) provide supportive evidence for this interaction. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Expectancy-value constructs and expectancy violation as predictors of exercise adherence in previously sedentary women.

This prospective study examined effects of expectancy of exercise benefits, value of benefits, expectancy violation, and self-efficacy (SE) on exercise behavior and study dropout in sedentary women (n?=?86). SE predicted exercise for study completers but did not predict study dropout. After 6 and 12 weeks, participants evidenced expectancy violations, particularly for fitness and weight. Initial value, expectancy, and Expectancy?×? Value did not predict exercise for study completers, but dropouts had higher initial positive expectancies than did completers. Expectancy violations produced in Weeks 1–6 did not predict exercise in Weeks 7–12 in study completers, but dropouts in Weeks 7–12 had higher expectancy violations for weight in Weeks 1–6 than did completers. Follow-up revealed that study dropouts stopped exercising. Identifying individuals with high initial expectancies and expectancy violations may improve health behavior intervention and research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Parental personality as an inner resource that moderates the impact of ecological adversity on parenting.

Parents' personality was examined as a moderator of the impact of demographic risk on parenting in a longitudinal study (N=102 families). Parents' personality and demographic risk (i.e., education level, age, family income, and family size) were assessed when children were infants, and parents' power assertion, warmth, and positive affect were observed in naturalistic interactions 2.5 years later. Parents' personality moderated the adverse impact of demographic risk on parenting. For parents who had memories of unstable and unhappy childhood experiences and who reported low conventionality, higher risk was linked to more power assertion, but there was no such link for those parents who recalled happy childhood experiences and who embraced conventions. For both parents who lacked a sense of optimism and social trust, and for fathers who reported low conventionality, higher risk was linked to less affectively positive parenting, but there was no such link for parents who were optimistic and trusting or for fathers who were conventional. Higher risk was linked to more power assertion, but only for mothers low in Extraversion and for fathers high in Neuroticism. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

On Rotter.

Comments on the original article by Julian B. Rotter (see record 1972-02865-001). In that article, Rotter found evidence of stable individual differences in a generalized expectancy for interpersonal trust, as well as the feasibility of studying such trust under a variety of conditions. Here, the current author comments on the conditions under which such expectancy makes sense, and when such trust demonstrates poor social judgment. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Research Dependent on Deception Increases the Psychological Pollution of the World.

This commentary confronts the use of deception in psychological experiments. A subject enters a psychological experiment with an attitude of trust. After the experimenter has manipulated the subject by means of deception, he will dehoax him, and this dehoaxing has become a standard part of such experiments. The subject of a deception-based experiment knows from personal experience that at least one psychologist in his professional role as a psychologist uses deception. Such a subject may never enter another psychological experiment with a trusting attitude. For some subjects it might even generalize further to a less trustful attitude toward people in general. Here then is the psychological pollution: the generation by psychologists of mistrust between individuals. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The experimental contract: Subjects' expectations of and reactions to some behaviors of experimenters.

Hypothesized that experimental situations are role relationships in which Ss and Es hold sets of expectations about one another that constitute an implicit contract between them. In a series of 3 studies with 245 male and 184 female college students, it was found that Ss could articulate some of the clauses of this contract and that they had a repertoire of negative sanctions for violations of the agreement. The strength of Ss' expectations as well as the legitimacy and desirability of the E's behaviors were assessed. Ss exhibited general agreement about disliking violations of those clauses of the contract which were related to the E's professionalism. Results also demonstrate that when a violation is perceived, performance changes may occur even without deliberate retaliatory action on the part of the S. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance.

The trust literature distinguishes trustworthiness (the ability, benevolence, and integrity of a trustee) and trust propensity (a dispositional willingness to rely on others) from trust (the intention to accept vulnerability to a trustee based on positive expectations of his or her actions). Although this distinction has clarified some confusion in the literature, it remains unclear (a) which trust antecedents have the strongest relationships with trust and (b) whether trust fully mediates the effects of trustworthiness and trust propensity on behavioral outcomes. Our meta-analysis of 132 independent samples summarized the relationships between the trust variables and both risk taking and job performance (task performance, citizenship behavior, counterproductive behavior). Meta-analytic structural equation modeling supported a partial mediation model wherein trustworthiness and trust propensity explained incremental variance in the behavioral outcomes when trust was controlled. Further analyses revealed that the trustworthiness dimensions also predicted affective commitment, which had unique relationships with the outcomes when controlling for trust. These results generalized across different types of trust measures (i.e., positive expectations measures, willingness-to-be-vulnerable measures, and direct measures) and different trust referents (i.e., leaders, coworkers). (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Characteristics of drivers and driving record after traumatic and nontraumatic brain injury

OBJECTIVE: To determine whether individuals with a traumatic brain injury (TBI) or stroke (cerebrovascular accident [CVA]) have an increased risk of subsequent motor vehicle crash or moving violation. DESIGN: A retrospective study comparing the driving records of four cohorts hospitalized with TBI, CVA, isolated extremity fractures (FX), and appendicitis (APPY) with the records of four age-matched, gender-matched, and zip code-matched nonhospitalized cohorts. SETTING: Eligible drivers in the state of Washington, 1991 to 1993. PARTICIPANTS/METHODS: Four cohorts hospitalized in 1992 with TBI, CVA, FX, or APPY were identified from Washington state hospital discharge data. The state driver's license database identified patients with drivers' licenses. Each hospitalized cohort was compared with its own age-matched, gender-matched, and zip code-matched nonhospitalized cohort. MAIN OUTCOME MEASURES: Crashes and citations for moving violations 12 months after hospitalization adjusted for age, gender, and prior driving record. RESULTS: The relative risks (RRs) of any subsequent crash or receipt of citation were not greater for those with either CVA or TBI than for nonhospitalized individuals, nor were the risks of experiencing two or more of these events in the 12 months after hospitalization significantly elevated. After adjustment for prior driving record, modest elevations were observed only for the risks of subsequent driving violation among those with TBI (RR=1.3, 1.0-1.7) and among patients with FX (RR=1.2, 1.1-1.4). CONCLUSIONS: The results do not support the hypothesis that individuals who have sustained a brain injury are at increased risk of motor vehicle crashes. Although patients with TBI were more likely to subsequently receive citations than nonhospitalized individuals, a similar increase was observed among patients without brain injury who had FX, suggesting an inability to completely control for driver characteristics that may be related to risk-taking behavior and that are also associated with an increased risk of driving violation.     

The role of trust in program evaluation: Some guidelines for the perplexed administrator.

This paper argues that the major barrier to implementing program evaluation systems is not the lack of an adequate evaluation technology but rather the lack of an adequate foundation of trust. Basic psychological research in the areas of experimental games, source credibility, and interpersonal trust was examined in order to provide psychologists and other professionals with some potential guidelines for trust development. Application of the guidelines was illustrated with examples from two departments in a particular university setting. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Temporal structure of syntactic parsing: Early and late event-related brain potential effects.

Event-related brain potentials (ERPs) were recorded from participants listening to or reading sentences that were correct, contained a violation of the required syntactic category, or contained a syntactic-category ambiguity. When sentences were presented auditorily (Experiment 1), there was an early left anterior negativity for syntactic-category violations, but not for syntactic-category ambiguities. Both anomaly types elicited a late centroparietally distributed positivity. When sentences were presented visually word by word (Experiment 2), again an early left anterior negativity was found only for syntactic-category violations, and both types of anomalies elicited a late positivity. The combined data are taken to be consistent with a 2-stage model of parsing, including a 1st stage, during which an initial phrase structure is built and a 2nd stage, during which thematic role assignment and, if necessary, reanalysis takes place. Disruptions to the 1st stage of syntactic parsing appear to be correlated with an early left anterior negativity, whereas disruptions to the 2nd stage might be correlated with a late posterior distributed positivity. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Description of Ohio State Board of Psychology hearings on ethical violations: From 1972 to the present.

Investigated actual instances of ethical violations adjudicated at the Ohio State Board of Psychology level over the past 11 yrs. 13 psychologists (mean age 41.8 yrs) had charges filed against them that were serious enough to warrant a formal state board hearing. 11 of the 13 Ss were found to be in violation of ethical principles. Characteristics of the charged psychologists, the nature of the charges filed, and the disposition of the cases are described. Five Ss were determined to be in violation of the dual relationship ethical principle, and these cases were examined in greater detail. It is suggested that although the low rate of ethics violations reported to the Ohio Board of Psychology is encouraging, the possibility of an underestimate of the true occurrence is present. (13 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Content and grammatical sex bias on the Interpersonal Trust Scale and differential trust toward women and men.

Modified the items on the Interpersonal Trust Scale (ITS) to specify the sex of the reference groups to be trusted in order to study possible content and grammatical sex bias in responses to the ITS and to study whether men and women differ in their trust toward men and women. There was clear evidence for both masculine content sex bias and grammatical sex bias in responses by both college men and women (192 and 322 Ss, respectively). The trust scale provides a conservative estimate of trust toward women and indicates a critical need for ITS-trust-toward-women studies. Men and women indicated greater trust toward women than toward men or non-sex-specified referents wherever comparisons were possible. These findings coupled with differences between J. B. Rotter's trust concept and factors of trust on his scale suggest that 2 aspects of trust are sex linked and also suggest the importance of testing the implicit hypothesis that more important trusting decisions are made toward men than toward women. This study extends sex bias research to personality measures, distinguishes 2 new types of sex bias, and provides a methodology for testing the effects of these biases. (41 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Semantics does not need a processing license from syntax in reading Chinese.

Two event-related brain potential experiments were conducted to investigate whether there is a functional primacy of syntactic structure building over semantic processes during Chinese sentence reading. In both experiments, we found that semantic interpretation proceeded despite the impossibility of a well-formed syntactic analysis. In Experiment 1, we found an N400 difference between combined syntactic category and semantic violations and single syntactic violations. This finding is inconsistent with earlier German and French studies (e.g., Friederici, Gunter, Hahne, & Mauth, 2004; Friederici, Steinhauer, & Frisch, 1999; Hahne & Friederici, 2002) showing that semantic integration does not proceed for words of the wrong syntactic category. In Experiment 2, we used a design that was very similar to that used in earlier German and French studies, but semantic violations still evoked an N400, irrespective of a simultaneous syntactic category violation. We argue against processing models that do not allow for semantic integration of a word unless it can be grammatically attached to the developing phrase structure tree. Rather, language experience may modulate the mode of interplay between syntax and semantics. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

When mistakes happen: Commonsense rules of culpability.

"Mistakes happen," all will agree, but whether mistakes exculpate, mitigate, or remit not a whit from culpability is much in doubt. The law's mistake course, replete with rules, often leads to conundrums and dead ends; moreover, there is evidence that ordinary citizens follow a very different course. Through three experiments, where a host of mistake- and culpability-related variables were manipulated, commonsense justice's story is brought to light. In this story, mistakes are seen socially and contextually, and not just as a function of a defendant's actus reus and mens rea. Though the defendant's intent is central, this variable interacts with the culpability of others, the harm, the case, the type of mistake, the reasonableness of the mistake, and negligence for bringing the mistake about. In the analysis of mistake, it is the commonsense story, not the law's, that is most complex and contextual and the one that involves the weightier calculus of culpability. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Trust, trustworthiness, and the F scale.

"Ss played an interprersonal game which, in one position, required them to choose between being trusting or suspicious of another and, in a second position, required them to choose between being trustworthy or untrustworthy toward another. There was a striking tendency for Ss who were trusting to be trustworthy and for Ss who were suspicious to be untrustworthy. F scale scores correlated significantly with game behavior; Ss with Low scores tended to be Trusting and Trustworthy while Ss with High scores tended to be Suspicious and Untrustworthy in their game choices." (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The adult client's conception of confidentiality in the therapeutic relationship.

50 outpatient psychotherapy clients, 26 inpatients, and 50 hospital employees completed a 20-item questionnaire concerning 4 areas relevant to privacy in psychotherapy. Scores on general attitudes revealed that Ss significantly valued confidentiality. Inpatients valued confidentiality significantly more than did the outpatient or nonpatient comparison groups. Data suggest that patients were generally unable to differentiate between privacy as an ethical concept and as a legal concept. Responses to casehandling questions revealed a low level of concern about these technical intrusions on privacy. Total scores for outpatients who perceived a violation in confidentiality in either a past or current therapy relationship were significantly lower than for Ss who indicated no history of past or current violations. Implications for client pretherapy preparation are discussed. (28 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceived trustworthiness of knowledge sources: The moderating impact of relationship length.

Prior meta-analytic evidence has indicated no association between relationship length and perceived trustworthiness. Viewing trustors as information processors, the authors propose a model in which relationship length, although having no direct effect on perceived trustworthiness, moderates the association between perceived trustworthiness and the basis on which people decide to trust each other. Specifically, as trustors learn about others, they base their trust on different kinds of information (demographic similarity, trustworthy behavior, and shared perspective). Hierarchical multiple regression analyses of a field survey of supervisors and subordinates from 3 companies (N = 88) provide evidence consistent with this prediction: Perceived trustworthiness is associated with demographic similarity in newer relationships, with trustworthy behavior in relationships that are neither brand new nor old but in-between, and with shared perspective in older relationships. (PsycINFO Database Record (c) 2010 APA, all rights reserved)