Impact of Change Orders on Labor Efficiency for Mechanical Construction

Change orders have become an everyday occurrence in construction. It is widely accepted by both owners and contractors that change orders have an effect on the labor efficiency, but these effects are difficult to quantify and frequently lead to disputes. Data from 61 mechanical construction projects were collected to develop a statistical model that estimates the actual amount of labor efficiency lost due to the change orders. The input variables needed in the model are as follows: (1) The original estimated labor hours; (2) impact classification; (3) total estimated change hours; (4) number of change orders; and (5) the timing of changes. The results of this study show that impacted projects have a larger decrease in labor efficiency than unimpacted projects. Additionally, the later a change order occurs in the life of a project the more impact it will have on the labor efficiency. The results appear to be consistent with the intuition of experienced professionals. Although each project has unique characteristics, the resultant model provides owners and contractors with a baseline measure of lost labor efficiency.     

Quantitative Definition of Projects Impacted by Change Orders

Change, defined as any event that results in a modification of the original scope, execution time, or cost of work, is inevitable on most construction projects due to the uniqueness of each project and the limited resources of time and money available for planning. Change may occur on a project for a number of reasons, such as design errors, design changes, additions to the scope, or unknown conditions. For each change, contractors are entitled to an equitable adjustment to the base contract price and schedule for all productivity impacts associated with the change. Changes may or may not have an impact on labor productivity. Existing literature uses subjective evaluation to determine whether the project is impacted. Projects impacted by change cause the contractor to achieve a lower productivity level than planned. The focus of this paper is to quantify whether an electrical or mechanical project is impacted by a change order. Through statistical hypothesis testing, groups of factors that correlate with whether a project is impacted by change orders were identified and used to develop a quantitative definition of impact. Logistic regression techniques were used to develop models that predict the probability of a project being impacted. The results of this research show that percent change, type of trade, estimated and actual peak manpower, processing time of change, overtime, overmanning, and percent change related to design issues are the main factors contributing to the project impact.     

Impact of Change Orders on Labor Efficiency for Electrical Construction

Change orders are a source of many disputes in today's construction industry. The issue at hand is whether or not the execution of change orders work has a negative impact on overall labor efficiency on a construction project. Previous literature demonstrates evidence that change orders affect labor efficiency. Attempts have been made to quantify these impacts by many researchers, with limited success. Using the electrical construction industry, a research study has been conducted to quantify the impacts of change orders on labor efficiency. In this paper, results of hypothesis testing and regression analysis are presented. A linear regression model that estimates the loss of efficiency, based on a number of independent variables, is also presented. The independent variables used in this model are (1) qualitative and quantitative criteria used to determine whether projects are impacted by changes or not; (2) the estimate of change order hours for the project as a percentage of the original estimate of work hours; (3) the estimate of change order hours for the project; and (4) the total number of years that the project manager had worked in the construction industry. Additional projects were used to validate the model, with an average error rate of 5%. The results of this research study are useful for owners, construction managers, general contractors, and electrical specialty contractors, because they provide a means to estimate the impact of a change order under certain project conditions. This research also identifies factors, which, when understood and effectively managed, may be used to mitigate the impact of a change order on project costs and efficiency.     

Benchmarking Productivity Indicators for Electrical/Mechanical Projects

Labor-intensive industries such as the electrical and mechanical trades are considered high risk due to the high percentage of labor costs. Because of this high risk, it is important for contractors in these industries to closely track labor costs on projects and compare these costs to industry benchmarks. In this paper, benchmark indicators for these industries are established on the basis of actual project data. These benchmarks include the relationship between the percent complete or percent time and cumulative work hours or cost, project size and duration, project size and average man power, project size and peak man power, and average versus peak man power. These relationships were developed using regression analysis. Man power loading charts and the related S-curves were developed from actual project data. The man power loading charts and the related S-curves are useful for resource planning and for tracking progress on a construction project. They can be used to show the cause-and-effect relationship between projects impacted by outside factors and normal labor productivity.     

Cumulative Effect of Project Changes for Electrical and Mechanical Construction

Change is inevitable on construction projects, primarily because of the uniqueness of each project and the limited resources of time and money that can be spent on planning, executing, and delivering the project. Change clauses, which authorize the owner to alter work performed by the contractor, are included in most construction contracts and provide a mechanism for equitable adjustment to the contract price and duration. Even so, owners and contractors do not always agree on the adjusted contract price or the time it will take to incorporate the change. What is needed is a method to quantify the impact that the adjustments required by the change will have on the changed and unchanged work. Owners and our legal system recognize that contractors have a right to an adjustment in contract price for owner changes, including the cost associated with materials, labor, lost profit, and increased overhead due to changes. However, the actions of a contractor can impact a project just as easily as those of an owner. A more complex issue is that of determining the cumulative impact that single or multiple change orders may have over the life of a project. This paper presents a method to quantify the cumulative impact on labor productivity for mechanical and electrical construction resulting from changes in the project. Statistical hypothesis testing and correlation analysis were made to identify factors that affect productivity loss resulting from change orders. A multiple regression model was developed to estimate the cumulative impact of change orders. The model includes six significant factors, namely: Percent change, change order processing time, overmanning, percentage of time the project manager spent on the project, percentage of the changes initiated by the owner, and whether the contractor tracks productivity or not. Sensitivity analysis was performed on the model to study the impact of one factor on the productivity loss (%delta). The model can be used proactively to determine the impacts that management decisions will have on the overall project productivity. They may also be used at the conclusion of the project as a dispute resolution tool. It should be noted that every project is unique, so these tools need to be applied with caution.     

Model for Quantifying the Impact of Change Orders on Project Cost for U.S. Roadwork Construction

Change orders are very common in almost every construction project nowadays, often resulting in increases of 5–10% in the contract price. Understanding the consequences of such trends, several studies have attempted to quantify the impact of change orders on the project cost. Most of the studies aimed at the quantification of the change orders were sponsored by contractors’ organizations, where statistical models used to quantify the impact of the change orders on the project cost were based on data supplied by the contractors; a situation that can lead to owner-contractor disagreements related to the quantification method used. In addition, most of the studies tackled commercial and electromechanical work, and very rare studies tackled the field of heavy construction; a field that suffers from change orders because of errors and omissions, scope of work changes, or changes because of unforeseen conditions. This study addresses the need for a statistical model to quantify the increase of the contract price due to change orders in heavy construction projects in Florida. The model is based on data collected from 16 Florida DOT projects with contract values that ranged between $10–$25 million, and that encountered an increase in the contract price from 0.01 to 15%. Eleven variables were analyzed to test their impact on the cost of the change orders. The study concluded that most significant variables that impact the value of the change order, which are (1) the timing of the change order and (2) when the reason for issuing the change order is unforeseen conditions. Two regression models are developed and validated as follows: (1) a model to quantify the percentage increase in the contract price due to the change orders that increase the contract price from 0.01 to 5% and (2) a model to quantify the percentage increase in the contract price due to the change orders that increase the contract price from 5 to 15%. Those models will provide the owner with a retrospective or forward pricing of the change orders, and hence, allow the owner to estimate and utilize contingency amounts.     

Probabilistic Duration Estimation Model for High-Rise Structural Work

The duration of a construction project is a key factor to consider before starting a new project, as it can determine project success or failure. Despite the high level of uncertainty and risk involved in construction, current construction planning relies on traditional deterministic scheduling methods that cannot clearly ascertain the level of uncertainty involved in a project. This, subsequently, can prolong a project’s duration, particularly when that project is high-rise structural work, which is not yet a common project type in Korea. Indeed, among construction processes, structural work is notable, as it is basically performed outdoors. Thus, no matter how precisely a schedule is developed, such projects can easily fail due to unexpected events that are beyond the planner’s control, such as changes in weather conditions. Therefore, in this study, to cope with the uncertainties involved in high-rise building projects, a probabilistic duration estimation model is developed in which both weather conditions and work cycle time for unit work are considered to predict structural work duration. According to the proposed estimation model, weather variables are divided into two types: weather conditions that result in nonworking days and weather conditions that result in work productivity rate (WPR) change. Obtained from actual previous data, the WPR is used with relevant nonworking day weather conditions to modify the actual number of working days per calendar days. Furthermore, on the basis of previous research results, the cycle time of the unit work area is assumed to follow the β probability distribution function. Thus, the probabilistic duration model is valid for 95% probability. Finally, a case study is conducted that confirms the model can be practically used to estimate more reliable and applicable probabilistic durations of structural work. Indeed, this model can assist schedulers and site workers by alerting them, at the beginning of a project, to project uncertainties that specifically pertain to structural work and the weather. Thus, the proposed model can enable personnel to easily amend, and increase the reliability of, the construction schedule at hand.     

Change Orders Impact on Labor Productivity

This paper describes a study conducted to investigate the impact of change orders on construction productivity and introduces a new neural network model for quantifying this impact. The study is based on a comprehensive literature review and a field investigation of projects constructed in Canada and the USA. The field investigation was carried out over a 6-month period and encompassed 33 actual cases of work packages and contracts. Factors contributing to the adverse effects of change orders on labor productivity are identified and a model presented earlier is expanded to account primarily for the timing of change orders, among other factors. The developed model, as well as four models developed by others, have been incorporated in a prototype software system to estimate the loss of labor productivity due to change orders. A numerical example is presented to demonstrate the use of the developed model, and illustrate its capabilities.     

Causes, Effects, Benefits, and Remedies of Change Orders on Public Construction Projects in Oman

Change orders are usually issued to cover variations in scope of work, material quantities, design errors, and unit rate changes. This paper discusses variations in public construction projects in Oman by investigating causes of variations, studying their effects on the project, identifying the beneficial parties, and suggesting remedies to alleviate related problems. Tasks included an analysis of four actual case studies and conducting a field survey via a questionnaire. It was determined that the client’s additional works and modifications to design were the most important factors causing change orders, followed by the nonavailability of construction manuals and procedures. The most important effects of change orders on the project were found to be the schedule delays, disputes, and cost overruns. The contractor was found to be the party most benefiting from the change orders followed by the consultant and then the client. A set of remedial actions were suggested and respondents viewed that the revision of registration of consulting offices would be the most important action followed by establishing standard documents for design procedures and building a national database about soil conditions and services.     

Avoiding Change Orders in Public School Construction

Increased student enrollment and the current poor state of the educational infrastructure require the construction of more school buildings and the renovation of many of the existing ones. The large number and magnitude of change orders in these projects constitute an impediment to the rapid and economic delivery of these projects. A total of 6,585 change orders filed in a school district’s projects in the 5 1/2 year period from 1999 to 2004 were analyzed in five categories including owner-directed changes, code compliance issues, errors/omissions in contract documents, discovered or changed conditions, and others. The results of the study indicate that the dollar value of change orders relative to the original contract can be reduced if preventive measures are taken. These measures include choosing the right construction management firm, emphasizing the definition of project scope early in the project, and effectively managing the precontract activities by conducting value engineering and constructability reviews. The results indicate that school projects can be completed with change orders not exceeding 5% of the contract value if these measures are taken. This study is of relevance to practitioners involved in school design and construction projects.     

Frequency of Change Orders in Highway Construction Using Alternate Count-Data Modeling Methods

A common problem at state transportation agencies is the inability to complete projects within the original scope of work. Change orders, which are contractual documents issued to accommodate the additional work in a contract, are generally due to root causes such as design errors, unexpected site conditions, and weather conditions, and intermediate causes such as bidding characteristics. At the preaward phase of project management, an improved understanding of the factors that are associated with change orders will be of value and also can serve as a basis for taking steps to reduce concomitant contractual aberrations such as time delay and cost overruns. Recognizing that the occurrence of change orders is a count variable, this paper analyzes the frequency of change orders using a variety of count-modeling methods including the negative binomial, Poisson, zero-inflated negative binomial, and zero-inflated Poisson. Using 5 years of contract data from Indiana highway projects, appropriate models are estimated to assess the influence of project type, contract type, project duration, and project cost on the frequency of change orders.     

Developing a Traffic Closure Integrated Linear Schedule for Highway Rehabilitation Projects

In recent years, the state departments of transportation have implemented a number of highway rehabilitation projects across the country. These projects differ fundamentally from new highway projects in that they require an uninterrupted flow of traffic throughout both the duration and geometric length of the project. Synchronization of traffic closure with the construction activities is crucial in such projects to avoid the traffic conflicts and prevent idle time for equipment and labor. Although most highway rehabilitation projects involve predominantly linear activities, the techniques of linear scheduling are not readily applicable to highway rehabilitation projects due to the conflict between the workzone and traffic flow. This paper documents the development of a traffic closure integrated linear schedule (TCILS) that addresses both traffic closure and work progress issues. The TCILS generates a single schedule for both the construction activities and the associated traffic closures. Visual and graphical features are also applied in the system, which makes it particularly applicable for highway rehabilitation projects. An actual concrete pavement rehabilitation project using the TCILS is presented as a sample of application. The findings from the sample project, although they are limited, show that the TCILS can be applied to an actual project. With recommended future development, the system is believed to be beneficial for both construction practitioners and academics.     

Impact of Change’s Timing on Labor Productivity

There are many types of construction changes and each type can have an effect on labor productivity. To a certain extent though the specific type of change is not as important as the mere presence of the change and, as analyzed in this paper, the timing of that change. The research reported in this paper reaffirms that project change is disruptive and detrimental to labor productivity. Data from 162 construction projects were statistically analyzed and a series of three curves are presented in this paper, representing the impact that change has on the labor productivity for early, normal, and late timing situations. The projects are a representative sample of the industry, involving a wide range of sizes, different delivery systems, and industry sectors. Late change is more disruptive of project productivity than early change, all other things being equal. The implications and benefits of this research are clear: if changes are necessary, they should be recognized and incorporated as early as possible. Practitioners can use these data and curves for either forward pricing or retrospective pricing of changes. Other researchers can use these findings to test their own findings and to explore timing issues in further detail.     

Decision Tree Approach to Classify and Quantify Cumulative Impact of Change Orders on Productivity

Multiple or unusual change orders often cause productivity losses through a “ripple effect” or “cumulative impact” of changes. Many courts and administrative boards recognize that there is cumulative impact above and beyond the change itself. However, determination of the impact and its cost is difficult due to the interconnected nature of construction work and the difficulty in isolating causal factors and their effects. As a result, it is very difficult for owners and contractors to agree on equitable adjustments for the cumulative impact. What is needed is a reliable method (model) to identify and quantify the loss of productivity caused by the cumulative impact of change orders. A number of studies have attempted to quantify the impact of change orders on the project costs and schedule. Many of these attempted to develop regression models to quantify the loss. However, traditional regression analysis has shortcomings in dealing with highly correlated multivariable data. Moreover, regression analysis has shown limited success when dealing with many qualitative or noisy input factors. Classification and regression tree methods have the ability to deal with these complex multifactor modeling problems. This study develops decision tree models to classify and quantify the labor productivity losses that are caused by the cumulative impact of change orders for electrical and mechanical projects. The results show that decision tree models give significantly improved results for classification and quantification compared to traditional statistical methods in the field of construction productivity data analysis, which is characterized by noisiness and uncertainty.     

Probabilistic Model for Cost Contingency

This paper proposes a probabilistic model for the calculation of project cost contingency by considering the expected number of changes and the average cost of change. The model assumes a Poisson arrival pattern for change orders and independent random variables for various change orders. The probability of cost overrun for a given contingency level is calculated. Typical input values to the model are estimated by reviewing several U.S. Army Corps of Engineers project logs, and numerical values of contingency are calculated and presented. The effect of various parameters on the contingency is discussed in detail.     

Schedule Acceleration, Work Flow, and Labor Productivity

This paper details how construction labor efficiency is affected by deviations from the normal flow of work. A methodology is presented to estimate the loss of labor efficiency, based on variations in the percentage of labor hours used each week. The procedure can be used without the need for contractor production records. The theoretical basis for the method rests on the assumption that the rate of manpower utilization is consistent with the amount of work available for the contractor to perform. Using productivity data from three electrical projects that were accelerated, the labor efficiency is shown to be correlated to changes in the percentages of weekly work hours. Loss of efficiency curves are developed for various project phases. A case study is presented of an actual electrical construction project. Losses of efficiency are calculated for each phase, and it is shown that the contractor incurred an estimated loss of productivity of 25%. The analysis is validated by comparing a weekly inefficient work-hour profile to the chronology of events that occurred on the project.     

Estimating Project S-Curves Using Polynomial Function and Neural Networks

The S-curve is a graphical representation of a construction project’s cumulative progress from start to finish. While S-curves for project control during construction should be estimated analytically based on a schedule of activity times, empirical estimation methods using various mathematical S-curve formulas have been developed for initial planning at predesign stages, with the mean for past similar projects often used as the basis of prediction. In an attempt to make an improvement, a succinct cubic polynomial function for generalizing S-curves is proposed and a comparison with existing formulas shows its advantages of accuracy and simplicity. Based on an analysis of the attributes and actual progress of 101 projects, four factors, i.e., contract amount, duration, type of work, and location, are then used as the inputs of a model developed for estimating S-curves as represented by the polynomial parameters. For model development, it is proposed to use neural networks for their ability to perform complex nonlinear mapping. The neural network model is compared with statistical models with respect to modeling and testing accuracy. The results show that the presented methodology can achieve error reduction consistently, thereby being potentially useful for owners and contractors in early financial planning and checking schedule-based estimates.     

Measuring and Modeling Labor Productivity Using Historical Data

Labor productivity is a fundamental piece of information for estimating and scheduling a construction project. The current practice of labor productivity estimation relies primarily on either published productivity data or an individual’s experience. There is a lack of a systematic approach to measuring and estimating labor productivity. Although historical project data hold important predictive productivity information, the lack of a consistent productivity measurement system and the low quality of historical data may prevent a meaningful analysis of labor productivity. In response to these problems, this paper presents an approach to measuring productivity, collecting historical data, and developing productivity models using historical data. This methodology is applied to model steel drafting and fabrication productivities. First, a consistent labor productivity measurement system was defined for steel drafting and shop fabrication activities. Second, a data acquisition system was developed to collect labor productivity data from past and current projects. Finally, the collected productivity data were used to develop labor productivity models using such techniques as artificial neural network and discrete-event simulation. These productivity models were developed and validated using actual data collected from a steel fabrication company.     

Statistical-Fuzzy Approach to Quantify Cumulative Impact of Change Orders

This paper presents a hybrid approach to quantify the impact of change orders on construction projects using statistical regression and fuzzy logic. There are many qualitative variables affecting the impact of change orders on labor productivity; statistical analysis falls short of addressing the fuzziness of those variables. Because of their complementary nature, fuzzy logic and regression analysis can be integrated; regression analysis is used to determine the membership functions of the input linguistic values. In this paper, each input variable is statistically treated before entering a general rule relating its space to the space of loss in labor productivity. The relative weight of each input variable is determined by its coefficient of determination (R2) value. The expected loss of labor productivity and its standard deviation are then determined from the output fuzzy membership function. The proposed methodology is general and can be applied in areas of system analysis and decision making when a complex input-output function is to be predicted in the presence of some fuzzy knowledge and a large number of real input-output data.     

Feasibility Study of an Automated Tool for Identifying the Implications of Changes in Construction Projects

Because of the fragmented nature of project information, decisions on changes in construction projects are usually based on project design instead of project requirements. This research proposes a new approach for coping with changes in construction projects: A change control tool (CCT) that will identify implications of a change as soon as it is proposed. The tool will ensure that the stakeholders involved in the decision process in which change proposals are evaluated will know in advance if a change could cause the project to stray from its original goals, as expressed in the requirements. The proposed CCT uses the building program as a link between client requirements and the building design and traces the different relationships that exist between the requirements in the project. The relationships are traced using requirement traceability capabilities on the level of a specific space in the project and on the level of the entire project. A preliminary CCT model was developed and pilot studies implementing the model have been conducted. The pilot studies have given positive results, indicating that the CCT could identify the scope of the proposed changes’ implications.