Experiment in social intelligence design

In this paper we present recent research into computer-mediated communication with special emphasis on the use of collaborative tools in shared task environment. In order to explain the regularities and uniformities in people’s behaviour obtained through quantitative study of interaction among groups of students engaged in structured debates, we have developed an experimental approach that enables us to measure and quantify several key aspects of computer-mediated communication in this context.

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Tools for transparent synchronous collaborative environments

Synchronous collaborative environments can provide an identical visual and operable working area among geographically separated participants. There are two basic approaches for providing a shared workspace. They are collaborative-aware approach and collaborative-unaware approach. Since the second approach allows single-user applications to be reused, most users choose to use it. Our work is based on the collaborative-unaware environment. This paper describes the design and implementation of some transparent synchronous collaborative tools. They are: (1) the latecomer support for Java applications, Java applets and JMF players (2) the client synchronization to minimize data transmission latency and (3) the lightweight multi-session support to let different collaboration groups work at the same time. These tools optimize existing transparent synchronous collaboration systems and make them more realistic, more complete and more generic.

An adaptive and trustworthy software testing framework on the grid

Grid computing, which is characterized by large-scale sharing and collaboration of dynamic distributed resources has quickly become a mainstream technology in distributed computing and is changing the traditional way of software development. In this article, we present a grid-based software testing framework for unit and integration test, which takes advantage of the large-scale and cost-efficient computational grid resources to establish a testbed for supporting automated software test in complex software applications. Within this software testing framework, a dynamic bag-of-tasks model using swarm intelligence is developed to adaptively schedule unit test cases. Various high-confidence computing mechanisms, such as redundancy, intermediate value checks, verification code injection, and consistency checks are employed to verify the correctness of each test case execution on the grid. Grid workflow is used to coordinate various test units for integration test. Overall, we expect that the grid-based software testing framework can provide efficient and trustworthy services to significantly accelerate the testing process with large-scale software testing.

Carpeno: interfacing remote collaborative virtual environments with table-top interaction

Creativity is enhanced by communication and collaboration. Thus, the increasing number of distributed creative tasks requires better support from computer-mediated communication and collaborative tools. In this paper we introduce “Carpeno”, a new system for facilitating intuitive face-to-face and remote collaboration on creative tasks. Normally the most popular and efficient way for people to collaborate is face-to-face, sitting around a table. Computer augmented surface environments, in particular interactive table-top environments, are increasingly used to support face-to-face meetings. They help co-located teams to develop new ideas by facilitating the presentation, manipulation, and exchange of shared digital documents displayed on the table-top surface. Users can see each other at the same time as the information they are talking about. In this way the task space and communication space can be brought together in a more natural and intuitive way. The discussion of digital content is redirected from a computer screen, back to a table where people can gather around. In contrast, collaborative virtual environments (CVE) are used to support remote collaboration. They frequently create familiar discussion scenarios for remote interlocutors by utilizing room metaphors. Here, virtual avatars and table metaphors are used, where the participants can get together and communicate with each other in a way that allows behaviour that is as close to face-to-face collaboration as possible. The Carpeno system described here combines table-top interaction with a CVE to support intuitive face-to-face and remote collaboration. This allows for simultaneous co-located and remote collaboration around a common, interactive table.

Innovation and systems change: the example of mobile, collaborative workplaces

Forces such as increasing globalisation, demographic change, European enlargement, and the emergence of networked organisations stimulate the emergence of new forms of organisation and collaborative working. Mobility, sharing of information and knowledge, and collaboration across organisational networks are key aspects of workplace innovations. New information and communication technologies enable a diversity of future workplace scenarios. However, coping with the human and organisational aspects involved will determine their success or failure. In order to exploit the potential of workplace innovations we, therefore, must better understand their systemic nature. This article, based on the MOSAIC project, explores the potential of mobile and multi-location collaborative workplaces, investigates some future scenarios and roadmaps, and discusses the strategies and research approaches for systemic innovation.

Connecting the family with awareness systems

Awareness systems have attracted significant research interest for their potential to support interpersonal relationships. Investigations of awareness systems for the domestic environment have suggested that such systems can help individuals stay in touch with dear friends or family and provide affective benefits to their users. Our research provides empirical evidence to refine and substantiate such suggestions. We report our experience with designing and evaluating the ASTRA awareness system, for connecting households and mobile family members. We introduce the concept of connectedness and its measurement through the Affective Benefits and Costs of communication questionnaire (ABC-Q). We inform results that testify the benefits of sharing experiences at the moment they happen without interrupting potential receivers. Finally, we document the role that lightweight, picture-based communication can play in the range of communication media available.

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PECOLE: P2P multimedia collaborative environment

PECOLE (Peer-to-pEer COLlaborative Environment) is a fully decentralized multimedia collaborative environment that supports a wide range of collaborative multimedia applications, including chat, shared browsing, shared telepointer, multipoint-to-multipoint audio/video conferencing and multilingual collaboration. PECOLE can intelligently run on very constrained resources, is highly resilient, scalable and does not rely on dedicated servers. Instead, PECOLE is built upon a Peer-to-Peer (P2P) overlay network, using SUN’s JXTA framework and SWT technology. In this paper, we present the architecture and implementation of PECOLE with the performance results of the tests we conducted.

Collaboration in a multi-user game: impacts of an awareness tool on mutual modeling

This paper presents an experimental research that focuses on collaboration in a multi-player game. The aim of the project is to study the cognitive impacts of awareness tools, i.e., artifacts that allow users of a collaborative system to be aware of what is going on in the joint virtual environment. The focus is on finding an effect on performance as well as on the representation an individual builds of what his partner knows, plans and intends to do (i.e., mutual modeling). We find that using awareness tools has a significant effect by improving task performance. However, the players who were provided with this tool did not show any improvement of their mutual modeling. Further analysis on contrasted groups revealed that there was an effect of the awareness tool on mutual modeling for players who spent a large amount of time using the tool.

Achieving Diagnosis by Consensus

This paper provides an analysis of the collaborative work conducted at a multidisciplinary medical team meeting, where a patient’s definitive diagnosis is agreed, by consensus. The features that distinguish this process of diagnostic work by consensus are examined in depth. The current use of technology to support this collaborative activity is described, and experienced deficiencies are identified. Emphasis is placed on the visual and perceptual difficulty for individual specialities in making interpretations, and on how, through collaboration in discussion, definitive diagnosis is actually achieved. The challenge for providing adequate support for the multidisciplinary team at their meeting is outlined, given the multifaceted nature of the setting, i.e. patient management, educational, organizational and social functions, that need to be satisfied.

CoBTx-Net: A model for business collaboration reliability verification

Collaborative business process can become unreliable when business partners collaborate in a peer- based fashion without central control. Therefore, reliability checking becomes an important issue that needs to be dealt with for any generic solution in managing business collaboration. In this paper, we propose a novel Choreographical Business Transaction Net (CoBTx-Net) to model collaborative business process and to manage the collaboration by individual participants. Furthermore three reliability properties named Time-embedded dead marking freeness, Inter-organizational dead marking freeness, and Collaborative soundness are defined based on CoBTx-Net to verify (1) the violation of time constraint, (2) collaborative logic conflicts, and (3) the improper termination from individual organizations.

Collaborative elasticity and breakdowns in high reliability organizations: contributions from distributed cognition and collective mind theory

Collaborative elasticity is the capability of a collective to sustain coherence and sufficient order, even when encountering unexpected and adverse operating conditions. This capability is increasingly important in todays dynamic and time-pressed world. Drawing on distributed cognition and collective mind theory, this conceptual paper presents a taxonomy of six dimensions that determine collaborative elasticity and may explain organizational breakdowns: individual cognition, relating and relationships, repertoire of routines, knowledge for collaboration, organizational roles and communications. The paper focuses on High Reliability Organizations (HRO) where people work with advanced technologies and routinely face potential danger. The objective of this conceptual paper is to explore why these organizations have to operate elastically, and what may cause them to breakdown. The findings support practitioners involved in HROs. For researchers, the study defines and frames the concept of collaborative elasticity using distributed cognition and collective mind theory. The paper concludes with pointers for further research.

Ethical regulations on robotics in Europe

There are only a few ethical regulations that deal explicitly with robots, in contrast to a vast number of regulations, which may be applied. We will focus on ethical issues with regard to “responsibility and autonomous robots”, “machines as a replacement for humans”, and “tele-presence”. Furthermore we will examine examples from special fields of application (medicine and healthcare, armed forces, and entertainment). We do not claim to present a complete list of ethical issue nor of regulations in the field of robotics, but we will demonstrate that there are legal challenges with regard to these issues.

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A hybrid multicast connectivity solution for multi-party collaborative environments

In multi-party collaborative environments, a group of users can share multiple media streams via IP multicasting. However, despite of the efficiency of IP multicast, it is not widely available and alternative application-layer multicast approaches are introduced. Application-layer multicast is advantageous, however, it incurs additional processing delays. In this paper, we present a new hybrid-style application-layer multicast solution that satisfies both network efficiency and easy deployment. We achieve this goal by connecting multicast islands through UDP tunnels employing UMTP (UDP multicast tunneling protocol). We also design a MPROBE protocol to remove multicast loop among multicast island in real Internet. We verify the feasibility of the proposed solution by implementing a prototype tool, AG Connector, that works on Access Grid multi-party collaborative environment.

Educational virtual environments: design rationale and architecture

The use of collaborative virtual environments in e-learning is one of the most promising uses of virtual reality technology. While much research has been done in the area of networked virtual environments corresponding to the sharing of events, very little research has been done on specific services and functionality. However both the requirements and the kind of the offered services affect significantly the design of a system. In this paper we present the design and implementation of a platform suitable for educational virtual environments, which are collaborative virtual environments aiming at offering collaborative e-learning services to the users. Apart from the platform itself, we present the technological choices, and a new method for sharing virtual environments. Furthermore, we present an e-learning environment to support e-learning services using collaborative virtual environments from both the technical and functional point of view, along with the end-user evaluation results.

Supporting ordering and consistency in a distributed Event Heap for Ubiquitous Computing

The Stanford Event Heap has been shown to provide appropriate support for constructing interactive workspace applications. Given this success it is natural to consider the Event Heap as a platform to support other classes of Ubiquitous Computing applications. In this paper we argue that the distributed, spontaneous nature of these applications places additional demands on the Event Heap that require extensions to both the engineering and API. Suitable extensions are described and their use to support a typical Ubicomp application is discussed.

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Analysis of a collaborative workflow process with distributed actors

Current workflow management technology offers rich support for process-oriented coordination of distributed teamwork. In this paper, we evaluate the performance of an industrial workflow process where similar tasks can be performed by various actors at many different locations. We analyzed a large workflow process log with state-of-the-art mining tools associated with the ProM framework. Our analysis leads to the conclusion that there is a positive effect on process performance when workflow actors are geographically close to each other. Our case study shows that the use of workflow technology in itself is not sufficient to level geographical barriers between team members and that additional measures are required for a desirable performance.

COMUNICAR: designing a multimedia, context-aware human-machine interface for cars

The European Union co-funded COMUNICAR (communication multimedia unit inside car) project designed and developed an integrated multimedia human–machine interface (HMI) able to manage a wide variety of driver information systems (from entertainment to safety). COMUNICAR proposed an innovative information provision paradigm, in which the on-vehicle HMI is able to tailor the delivery of the information in real time according to the actual driving context and the drivers workload. COMUNICAR adopted a user-centred design process involving an iterative development based on extensive user tests since the early phases of the project. This approach was particularly useful to define and improve the layout of the user interface and specify the rules that decide the scheduling and the modalities of the delivery of the information messages to the driver. This paper introduces the COMUNICAR concept and the user-centred flow of design. Then, a concrete case of user-test driven, iterative improvement of a systems functionality is presented. We also briefly describe two software tools that we have designed to enhance the development process in a user-centred perspective. Finally, the future evolution of the concept of smart and safe information scheduling is sketched and discussed.

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Challenges and opportunities in collaborative business process management: Overview of recent advances and introduction to the special issue

Modern business process management expands to cover the partner organisations’ business processes across organisational boundaries, and thereby supports organisations to coordinate the flow of information among organisations and link their business processes. With collaborative business processes, organisations can create dynamic and flexible collaborations to synergically adapt to the changing conditions, and stay competitive in the global market. Due to its significant potential and value, collaborative business processes are now turning to be an important issue of contemporary business process management, and attracts lots of attention and efforts from both academic and industry sides. In this paper, we review the development of B2B collaboration and collaborative business processes, provide an overview of related issues in managing collaborative business processes, and discuss some emerging technologies and their relationships to collaborative business processes. Finally, we introduce the papers that are published in this special issue.

The 2007 IEEE CEC simulated car racing competition

This paper describes the simulated car racing competition that was arranged as part of the 2007 IEEE Congress on Evolutionary Computation. Both the game that was used as the domain for the competition, the controllers submitted as entries to the competition and its results are presented. With this paper, we hope to provide some insight into the efficacy of various computational intelligence methods on a well-defined game task, as well as an example of one way of running a competition. In the process, we provide a set of reference results for those who wish to use the simplerace game to benchmark their own algorithms. The paper is co-authored by the organizers and participants of the competition.

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Policy-based Management: A Historical Perspective

This paper traces the history of policy-based management and how it evolved from the first security models dating back to the late 1960’s until today’s more elaborate frameworks, languages, and policy-based management tools. The focus will be on providing a synthesized chronicle of the evolution of ideas and research trends rather than on surveying the various specification formalisms, frameworks, and application domains of policy-based management.