A framework for designing the enterprise-wide e-commerce portal for evolving organizations

The number of organizations offering e-commerce solutions is growing exponentially each year. Without a doubt, e-commerce will no longer be a choice for organizations rather it will be a competitive necessity to ensure business prosperity. Integral to the success of e-commerce is having good e-commerce software that can enable organizations to offer online products and services as well as integrate their business processes and supply chains within and with their collaborators or partners in a perfect, seamless manner. One of the main obstacles for adoption of e-commerce faced by many organizations; however, has been the lack of such proper integrated e-commerce software. There have been few ready-made software solutions offered by vendors, which can be customized for organizations’ business models and processes, and these solutions are based on “piece meal” approaches and thus lack much of the enterprise capabilities organizations need to adopt. In this paper, we suggest a framework for developing an enterprise-wide integrated e-commerce portal for evolving organizations. Such a framework will help any organization to design a distributed, extensible, cross-platform, collaborative and integrated e-commerce portal. Sushil K. Sharma is currently an Associate Professor in the Department of Information Systems and Operations Management at Ball State University, Muncie, Indiana. Prior to joining the faculty at Ball State, Dr. Sharma held the Associate Professor position at the Indian Institute of Management in Lucknow (India) and Visiting Research Associate Professor at the Department of Management Science at the University of Waterloo, Canada. He is of two text books (Programming in C, and Understanding Unix), and Co-editor of four edited books. Dr. Sharma has published more than 100 refereed research papers in many peer-reviewed national and international journals and conference proceedings. His contributions have appeared in journals such as; International Journal of Information Management, International Journal of Healthcare Technology and Management (IJHTM), Electronic Government Journal, Journal of Electronic Commerce in Organizations (JECO), Journal of Global Information Technology Management (JGITM), The Journal of Computer Information Systems (CIS), Journal of Logistics Information Management (JLIM), and International Journal of Management. He currently serves as an Associate Editor for International Journal of Cases on Electronic Commerce (IJCEC) and is on Editorial board for the International Journal of Electronic Finance (IJEF) and the Journal of Electronic Commerce in Organizations (JECO). In the past, he has also been a guest editor for special issue of Global Journal of Flexible Systems Management and Journal of Global Information Technology Management (JGITM). Dr. Sharma’s primary teaching and research interests are in e-commerce, computer and network security, ERP Systems, database management systems, and knowledge management. Jatinder (Jeet) N. D. Gupta is currently Eminent Scholar of Management of Technology, Professor of Management Information Systems, Industrial and Systems Engineering and Engineering Management at the University of Alabama in Huntsville, Huntsville, Alabama. Most recently, he was Professor of Management, Information and Communication Sciences, and Industry and Technology at Ball State University, Muncie, Indiana. He holds a PhD in Industrial Engineering (with specialization in Production Management and Information Systems) from Texas Tech University. Co-author of a textbook in Operations Research, Dr. Gupta serves on the editorial boards of several national and international journals. Recipient of the Outstanding Faculty and Outstanding Researcher awards from Ball State University, he has published numerous papers in such journals as Journal of Management Information Systems, International Journal of Information Management, Operations Research, INFORMS Journal of Computing, Annals of Operations Research, and Mathematics of Operations Research. More recently, he served as a co-editor of several special issues including the Neural Networks in Business of Computers and Operations Research and books that included Decision Making Support Systems: Achievements and Challenges for the New Decade and Creating Knowledge-based Healthcare Organizations published by Idea Group Publishing. He is also the coeditor of the book: Managing E-Business published by Heidelberg Press, Heidelberg, Australia. His current research interests include e-Commerce, Supply Chain Management, Information and Decision Technologies, Scheduling, Planning and Control, Organizational Learning and Effectiveness, Systems Education, Knowledge Management, Information Security, and Enterprise Integration. Dr. Gupta has held elected and appointed positions in several academic and professional societies including the Association for Information Systems, Production and Operations Management Society (POMS), the Decision Sciences Institute (DSI), and the Information Resources Management Association (IRMA). Nilmini Wickramasinghe, PhD, MBA, GradDipMgtSt, BSc. Amus.A (piano) Amus.A(violin): Currently, Dr Wickramasinghe is an associate professor and the associate director of the Center for the Management of Medical Technologies at Stuart Graduate School of Business, Illinois Institute of Technology. Her teaching interests cover the areas of knowledge management as well as e-commerce and m-commerce, IT for competitive advantage, organizational impacts of technology and healthcare issues. In addition, Dr Wickramasinghe teaches and presents regularly in many universities in Europe and Australiasia. She is currently carrying out research and is well published having written numerous book chapters, refereed journal articles and some books in the areas of management of technology, in the field of healthcare as well as focusing on IS issues especially as they relate to knowledge work and e-business. Dr Wickramasinghe is honored to be able to represent the United States of America for the Health Care Technology Management (HCTM) Association (URL http://www.hctm.net/events/2005/conference_2005.html).     

实验室信息管理系统的设计与实现

通过分析B/S结构的特点,提出了基于B/S结构实验室信息管理系统的基本设计思想,重点介绍了系统中的用户管理、设备管理、实验人员管理等功能模块,可为实验室实现自动化网络管理提供参考。     

网络应用软件监控系统通信的设计与实现

文章针对网络应用软件监控系统中管理站点和管理代理之间的通信方式进行了探讨,包括多点传送、UDP报文传输、报文的分组和重组、报文传输的顺序性和完整性以及差错控制等。这种通信方式保证了管理站点和管理代理之间准确、及时的通信。     

Activity-Based Costing and Management applied in a hybrid Decision Support System for order management

This article introduces a new Cost Management and Decision Support System (DSS) applicable to Order Management. This model is better fit and compatible with today's competitive, and constantly changing, business environment. The presented Profitable-To-Promise (PTP) approach is a novel modeling approach which integrates System Dynamics (SD) simulation with Mixed-Integer Programming (MIP). This Order Management model incorporates Activity-Based Costing and Management (ABC/M) as a link to merge the two models, MIP and SD. This combination is introduced as a hybrid Decision Support System. Such a system can evaluate the profitability of each Order Fulfillment policy and generate valuable cost information. Unlike existing optimization-based DSS models, the presented hybrid modeling approach can perform on-time cost analysis. This will lead to better business decisions based on the updated information.     

A Product Data Management architecture for integrating hardware and software development

This paper proposes an architecture of Product Data Management (PDM) for integrating Software Configuration Management (SCM). The proposed architecture extends its data model to support version items for SCM. Its applications support both PDM and SCM functionalities, as well as integrate hardware parts and software items in product configurations and engineering change management. The architecture is implemented by using a commercial Product Lifecycle Management (PLM) system. The implementation enables hardware engineers and software programmers to share the same user environment, on a consistent database during the collaborative product development.     

Business-Driven IT Management Coming of Age

The 7th IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM 2012) was held on April 20, 2012 in Maui, USA, in conjunction with the 13th IEEE/IFIP International Network Operations and Management Symposium (NOMS 2012) conference. This paper reports on the BDIM 2012 workshop, describing in summary the keynote and the technical paper sessions and provides a high-level view of the discussions that took place during the workshop as well as of the current state of the research activities in Business-Driven IT Management.     

Knowledge Management Competence for Enterprise System Success

This study conceptualizes, operationalises and validates the concept of Knowledge Management Competence as a four-phase multidimensional formative index. Employing survey data from 310 respondents representing 27 organizations using the SAP Enterprise System Financial module, the study results demonstrate a large, significant, positive relationship between Knowledge Management Competence and Enterprise Systems Success (ES-success, as conceived by Gable et al., 2008); suggesting important implications for practice. Strong evidence of the validity of Knowledge Management Competence as conceived and operationalised, too suggests potential from future research evaluating its relationships with possible antecedents and consequences.     

基于JSP的网络作业管理系统的设计与实现

网络作业管理系统的设计是基于B／S模式的,所有客户端只需装上操作系统以及必要的软件即可应用。作业管理系统由作业管理、系统管理、资源管理和在线答疑四个模块组成。完成作业的搜集与批改、资源上传与下载、师生在线交流等功能。     

Implementation of a CMIP-based network management system

This paper discusses the experiences of the Provisioning And Monitoring (PAM) laboratory at NYNEX Science and Technology in incorporating the Common Management Information Protocol (CMIP) and the Telecommunications Management Network (TMN) concepts into a network management system developed to manage a network of broadband ATM switches supporting a CMIP interface, as well as a legacy switching platform supporting both a proprietary interface and the Simple Network Management Protocol (SNMP) interface. The primary focus of the discussion will be on the implementation issues pertaining to the CMIP interface and the TMN object model; in particular their complexities and the approaches used to manage that complexities while retaining their functionalities.     

An instrument for the measurement of customer perceptions of quality management in the software industry: An empirical study in India

Most of the available literature on quality management is based on management’s perception; few studies examine critical issues of quality management from the customer’s perspective, especially in the software industry. In order to gain an insight into what customers expect from a product/service, an analysis of quality management from customer’s point of view is essential. Such an understanding would help the managers to adopt strategies that can enhance the satisfaction level of their customers. The present study highlights the critical factors of quality management in the software industry from the customer’s perspective. Six critical factors are identified: and an instrument, comprising these factors, is developed and validated so as to measure the customer’s perception of quality management in the software industry. George Issac is an Assistant Professor in Mar Athanasius College of Engineering, Kothamangalam, India. He holds a B.Sc (Engg.) degree in Mechanical Engineering from Kerala University, and M.Tech and Ph.D degrees in Management from IIT Madras. His research areas are TQM and Organizational Behavior. He has published articles in the area of quality management in journals such as Total Quality Management and Business Excellence, and Quality Management Journal of American Society for Quality. Chandrasekharan Rajendran is a Professor of Operations Management in the Indian Institute of Technology Madras. His research interests are in TQM, Scheduling and Simulation. He has published several articles in international journals. He has publications in the area of TQM in journals such as Total Quality Management, International Journal of Production Research, International Journal of Service Industry Management, International Journal of Bank Marketing, and Journal of Services Marketing. He serves as referee for many journals. He is a recipient of the Alexander von Humboldt Fellowship of Germany. R.N. Anantharaman is a Professor of Management in the Indian Institute of Technology, Madras. His research interests are in TQM, Organizational Behavior and Industrial Psychology. He has published several articles in international journals. He has published research articles in the area of TQM, HRM Practices, Change Management, etc., in Journals such as Total Quality Management, International Journal of Production Research, International Journal of Bank Marketing, International Journal of Service Industry Management, Journal of Services Marketing, International Journal of Human Resource Management, and Journal of Transnational Management Development.     

面向多任务的报表管理系统运行器

在“辽河流域水环境管理技术综合示范”项目中,许多的业务需求需要以报表的形式呈现数据．传统的方式是把每张报表的产生过程固定到每一个业务系统中,报表需求发生变化时需要修改源程序才可以应对多变的需求,此外报表的样式比较单一,不能更加直观的显示数据．现实中报表需要以多种不同的样式呈现数据,并且可以应对需求多变的报表数据请求．为了灵活的制作和使用报表,我们把所有报表的需求抽离出来,抽离的部分形成报表管理系统．报表管理系统以服务的方式满足业务系统的需求,只要业务系统按照规定的格式请求数据,报表管理系统就能按照需求输出报表．报表管理系统以服务的形式呈现给业务系统,不仅可以支持单系统访问,同时还可以支持并发的多系统访问,任何按照报表管理系统标准接口编写的程序都可以使用报表管理系统提供的服务．     

基于Intranet的管理信息系统

本文从传统管理信息系统的不足入手,运用全信息服务模式,论述了基于Intranet的管理信息系统（IBMIS）的基本结构及其实现当中必须解决的主要关键技术,表明了这种新型管理信息系统的技术优势和应用前景。     

需求管理及配置管理与项目范围管理

需求管理、配置管理和项目范围管理在软件项目管理中具有重要的地位和作用。透彻分析了需求管理、配置管理和项目范围管理知识理论中的基本概念,有助于形成对需求管理、配置管理和项目范围管理的深刻理解,有利于规范和促进日常项目管理工作。     

实验室信息管理系统的设计与实现

通过分析B／S结构的特点,提出了基于B／S结构实验室信息管理系统的基本设计思想,重点介绍了系统中的用户管理、设备管理、实验人员管理等功能模块,可为实验室实现自动化网络管理提供参考。     

高校行政管理人员绩效考核系统的信息模型研究

信息管理模型适用于指导信息管理系统建设,提高信息系统实施成功率.这里以人力资源管理中高校行政管理人员绩效考核系统为例,探讨了建立管理人员绩效考核系统信息模型的过程,给出了管理人员绩效考核系统的功能模型、信息模型和具体实现方法.     

快速和准确的单色视频文本提取方法

针对嵌入式系统的低功耗设计,提出一种面向对象的软件电源管理模型.在操作系统的基础上将相关API封装与扩展,抽象出操作系统电源管理类(0SPM)、CPU电源管理类(CPUPM)、没备驱动电源管理类(DDPM)、应用程序电源管理类(APM).在操作系统层、驱动程序层、应用程序层之间形成电源管理接口,简化嵌入式系统电源管理的软件设计与维护.     

Splitting GSM schemas: A framework for outsourcing of declarative artifact systems

Case Management is emerging as an important paradigm for Business Process Management. The Guard-Stage-Milestone (GSM) model is a recent case management approach that substantially influences OMG׳s emerging Case Management Modeling Notation standard. We study the problem of outsourcing part of a GSM schema to another party, and develop a formal framework that supports splitting and outsourcing of GSM schemas. One element of the framework focuses on restructuring the GSM schema to facilitate outsourcing while preserving the semantics of the original schema; the second focuses on locking protocols that define how the distributed parties should operate. Additionally, the framework allows parties to keep local parts of their GSM subschema private without affecting the outcomes of the global execution. The rules restructuring developed here enables a crisp separation of concerns, which allows reuse of existing GSM (and thus Case Management) engines for executing the subschemas. Both elements of the framework are formally proven correct.     

简单网络管理协议SNMP浅析

介绍了SNMP协议的实现原理和基本应用,以及管理信息库MIB和管理信息结构SMI等相关知识。回顾了SNMP协议不断发展与完善的历史。     

综合液压试验管理系统的设计与实现

介绍了一种液压试验管理系统软件的设计与实现,该软件使用Visual Basic语言编写完成,由试验流程管理和数据存储管理等几部分组成。使用该软件,试验操作人员可以自由定义试验流程和数据报表。     

Community based innovation: How to integrate members of virtual communities into new product development

Online consumer groups represent a large pool of product know-how. Hence, they seem to be a promising source of innovation. At present, except for open source software, little is known about how to utilize this know-how for new product development. In this article we explore if and how members of virtual communities can be integrated into new product development. We explain how to identify and access online communities and how to interact with its members in order to get valuable input for new product development. This approach we term “Community Based Innovation.” The Audi case illustrates the applicability of the method and underscores the innovative capability of consumers encountered in virtual communities. Johann Füller is assistant professor in marketing at Innsbruck University School of Management and board member of HYVE AG, a company specialized in virtual customer integration. He received his Ph.D. in business administration at the Innsbruck University School of Management. Johann holds a degree in mechanical engineering, and industrial engineering and management. His research interests are in the field of innovation creation in online communities and in virtual consumer integration into new product development. Michael Bartl is member of the management board at the HYVE AG in Munich, Germany, specialised in Customized Innovation and Product Design. He finished his Ph.D. Thesis in Business Administration at the Otto Beisheim Graduate School of Management (WHU) obtained his Dipl. Kfm. from the Ludwig-Maximilians-University Munich and his B.A. (Hons) from the University of Westminster London. Holger Ernst is professor at WHU—Otto Beisheim School of Management, Vallendar, Germany where he holds the Chair for Technology and Innovation Management. He is currently visiting professor at the Kellogg School of Management, Northwestern University, Evanston, IL, USA. His main research interests are in the fields of technology and innovation management, intellectual property management, new product development and entrepreneurship. He has published in the Journal of Product Innovation Management, International Journal of Management Reviews, Journal of Engineering and Technology Management, IEEE Transactions on Engineering Management, Research Policy and R&D Management. He consults multiple European organizations in the area of technology, patent and innovation management. Hans Muhlbacher is Professor of Business Administration at the Innsbruck University School of Management. He has been President of the European Marketing Academy and currently is the Associate Editor for International Business of the Journal of Business Research. All along his career he has extensively taught internationally at business schools such as ESSEC or universities such as Emory University, Tulane University, or Paris Pantheon-Assass. His main research interests are in the field of strategy formation, branding, and innovation.