Improving the discrimination power and weights dispersion in the data envelopment analysis

Data envelopment analysis (DEA) has been a very popular method for measuring and benchmarking relative efficiency of peer decision making units (DMUs) with multiple input and outputs. Beside of its popularity, DEA has some drawbacks such as unrealistic input–output weights and lack of discrimination among efficient DMUs. In this study, two new models based on a multi-criteria data envelopment analysis (MCDEA) are developed to moderate the homogeneity of weights distribution by using goal programming (GP). These goal programming data envelopment analysis models, GPDEA-CCR and GPDEA-BCC, also improve the discrimination power of DEA.     

A comprehensive fuzzy DEA model for emerging market assessment and selection decisions

The changing economic conditions have challenged many financial institutions to search for more efficient and effective ways to assess emerging markets. Data envelopment analysis (DEA) is a widely used mathematical programming technique that compares the inputs and outputs of a set of homogenous decision making units (DMUs) by evaluating their relative efficiency. In the conventional DEA model, all the data are known precisely or given as crisp values. However, the observed values of the input and output data in real-world problems are sometimes imprecise or vague. In addition, performance measurement in the conventional DEA method is based on the assumption that inputs should be minimized and outputs should be maximized. However, there are circumstances in real-world problems where some input variables should be maximized and/or some output variables should be minimized. Moreover, real-world problems often involve high-dimensional data with missing values. In this paper we present a comprehensive fuzzy DEA framework for solving performance evaluation problems with coexisting desirable input and undesirable output data in the presence of simultaneous input–output projection. The proposed framework is designed to handle high-dimensional data and missing values. A dimension-reduction method is used to improve the discrimination power of the DEA model and a preference ratio (PR) method is used to rank the interval efficiency scores in the resulting fuzzy environment. A real-life pilot study is presented to demonstrate the applicability of the proposed model and exhibit the efficacy of the procedures and algorithms in assessing emerging markets for international banking.     

A DEA‐based method of allocating the fixed cost as a complement to the original input

This paper focuses on the problem of how to divide a fixed cost as a complement to an original input among decision‐making units (DMUs) equitably. Using the data envelopment analysis (DEA) technique, this paper concerns the problem from the perspective of efficiency analysis. It is found that not all DMUs can become efficient under common weights if a low enough fixed cost is assigned. Therefore, the global modified additive DEA (MAD) model is introduced. By optimizing the global MAD‐efficiency, a new allocation method and the corresponding algorithm to ensure the uniqueness of the allocation result is designed. The proposed method can be used under both constant returns to scale and variable returns to scale for nonnegative data; it is suitable for the situation where the costs play a great role in the production of DMUs. Numerical results show the validity and advantages of our method.     

Exploration of efficiency underestimation of CCR model: Based on medical sectors with DEA-R model

Data Envelopment Analysis (DEA) is one of the best-known efficiency evaluation methods due to its advantages in selection of weights. Many research papers have extensively discussed the issue of weight restrictions, rather than those implied in the model itself. However, this often leads to a failure to represent the relations of certain weights, as well as underestimation of the efficiency of Decision Making Units (DMUs). When analyzing the medical sectors of Taiwan with the developed models and CCR, it is found that efficiency underestimation by efficient DMUs is more serious than that of inefficient DMUs. In addition, underestimation occurs when weights are concentrated in the same output, however, every output of referenced DMU is the same times of corresponding output of targeted DMU.     

New analytical hierarchical process/data envelopment analysis methodology for ranking decision‐making units

The analytical hierarchical process/data envelopment analysis (AHP/DEA) methodology for ranking decision‐making units (DMUs) has some problems: it illogically compares two DMUs in a DEA model; it is not compatible with DEA ranking in the case of multiple inputs/multiple outputs; and it leads to weak discrimination in cases where the number of inputs and outputs is large. In this paper, we propose a new two‐stage AHP/DEA methodology for ranking DMUs that removes these problems. In the first stage, we create a pairwise comparison matrix different from AHP/DEA methodology; the second stage is the same as AHP/DEA methodology. Numerical examples are presented in the paper to illustrate the advantages of the new AHP/DEA methodology.     

An extended multiple criteria data envelopment analysis model

Several researchers have adapted the data envelopment analysis (DEA) models to deal with two inter-related problems: weak discriminating power and unrealistic weight distribution. The former problem arises as an application of DEA in the situations where decision-makers seek to reach a complete ranking of units, and the latter problem refers to the situations in which basic DEA model simply rates units 100% efficient on account of irrational input and/or output weights and insufficient number of degrees of freedom. Improving discrimination power and yielding more reasonable dispersion of input and output weights simultaneously remain a challenge for DEA and multiple criteria DEA (MCDEA) models. This paper puts emphasis on weight restrictions to boost discriminating power as well as to generate true weight dispersion of MCDEA when a priori information about the weights is not available. To this end, we modify a very recent MCDEA models in the literature by determining an optimum lower bound for input and output weights. The contribution of this paper is sevenfold: first, we show that a larger amount for the lower bound on weights often leads to improving discriminating power and reaching realistic weights in MCDEA models due to imposing more weight restrictions; second, the procedure for sensitivity analysis is designed to define stability for the weights of each evaluation criterion; third, we extend a weighted MCDEA model to three evaluation criteria based on the maximum lower bound for input and output weights; fourth, we develop a super-efficiency model for efficient units under the proposed MCDEA model in this paper; fifth, we extend an epsilon-based minsum BCC-DEA model to proceed our research objectives under variable returns to scale (VRS); sixth, we present a simulation study to statistically analyze weight dispersion and rankings between five different methods in terms of non-parametric tests; and seventh, we demonstrate the applicability of the proposed models with an application to European Union member countries.     

A fuzzy DEA model with undesirable fuzzy outputs and its application to the banking sector in India

Data envelopment analysis (DEA) is a widely used technique for measuring the relative efficiencies of decision making units (DMUs) with multiple inputs and multiple outputs. However, in real life applications, undesirable outputs may be present in the production process which needs to be minimized. The present study endeavors to propose a DEA model with undesirable outputs and further to extend it in fuzzy environment in view of the fact that input/output data are not always available in exact form in real life problems. We propose a fuzzy DEA model with undesirable fuzzy outputs which can be solved as crisp linear program for each α in (0, 1] using α-cut approach. Further, cross-efficiency technique is applied to increase the discrimination power of the proposed models and to rank the efficient DMUs at every α in (0, 1]. Moreover, for better understanding of the proposed methodology, we present a numerical illustration followed by an application to the banking sector in India. This is the first study which attempts to measure the performance of public sector banks (PuSBs) in India using fuzzy input/output data for the period 2009–2011. The results obtained from the proposed methodology not only depict the impact of undesirable output on the performance of PuSBs but also analyze efficiently the influence of the presence of uncertainty in the data over the efficiency results. The findings show that the efficiency results of many PuSBs vary with the variation in α during the selected period.     

Common weights for fully ranking decision making units by regression analysis

Existing methods for generating common weights in data envelopment analysis (DEA) are either very complicated or unable to produce a full ranking for decision making units (DMUs). This paper proposes a new methodology based on regression analysis to seek a common set of weights that are easy to estimate and can produce a full ranking for DMUs. The DEA efficiencies obtained with the most favorable weights to each DMU are treated as the target efficiencies of DMUs and are best fitted with the efficiencies determined by common weights. Two new nonlinear regression models are constructed to optimally estimate the common weights. Four numerical examples are examined using the developed new models to test their discrimination power and illustrate their potential applications in fully ranking DMUs. Comparisons with a similar compromise approach for generating common weights are also discussed.     

Negative data in DEA: Recognizing congestion and specifying the least and the most congested decision making units

One of the important concepts of data envelopment analysis (DEA) is congestion. A decision making unit (DMU) has congestion if an increase (decrease) in one or more input(s) of the DMU leads to a decrease (increase) in one or more its output(s). The drawback of all existing congestion DEA approaches is that they are applicable only to technologies specified by non-negative data, whereas in the real world, it may exist negative data, too. Moreover, specifying the strongly and weakly most congested DMUs is a very important issue for decision makers, however, there is no study on specifying these DMUs in DEA. These two facts are motivations for creating this current study. Hence, in this research, we first introduce a DEA model to determine candidate DMUs for having congestion and then, a DEA approach is presented to detect congestion status of these DMUs. Likewise, we propose two integrated mixed integer programming (MIP)-DEA models to specify the strongly and weakly most congested DMUs. Note that the proposed approach permits the inputs and outputs that can take both negative and non-negative magnitudes. Also, a ranking DEA approach is introduced to rank the specified congested DMUs and identify the least congested DMU. Finally, a numerical example and an empirical application are presented to highlight the purpose of this research.     

Sensitivity analysis on modified variable returns to scale model in Data Envelopment Analysis using facet analysis

One of the concerns in Data Envelopment Analysis (DEA) is the sensitivity and stability analysis of specific Decision Making Unit (DMU), which is under evaluation. In economical point of view, the stability region in input–output space for maintaining the efficiency score of efficient DMU is important. In this paper, a new sensitivity analysis approach based on Banker, Charnes and Cooper (BCC) model which is modified by facet analysis, is developed. An extended stability region is determined especially for DMUs that are placed on intersection of efficient and weak efficient frontier. The results are shown by numerical examples.     

Ranking efficient decision-making units in data envelopment analysis using fuzzy concept

This paper introduces a new mathematical method for improving the discrimination power of data envelopment analysis and to completely rank the efficient decision-making units (DMUs). Fuzzy concept is utilised. For this purpose, first all DMUs are evaluated with the CCR model. Thereafter, the resulted weights for each output are considered as fuzzy sets and are then converted to fuzzy numbers. The introduced model is a multi-objective linear model, endpoints of which are the highest and lowest of the weighted values. An added advantage of the model is its ability to handle the infeasibility situation sometimes faced by previously introduced models.     

A learning performance evaluation with benchmarking concept for English writing courses

This paper adopts data envelopment analysis (DEA), a robust and reliable evaluation method widely applied in various fields to explore the key indicators contributing to the learning performance of English freshmen writing courses in a university of Taiwan from the academic year 2004 to 2006. The results of DEA model applied in learning performance change our original viewpoint and reveal that some decision-making units (DMUs) with higher actual values of inputs and outputs have lower efficiency because the relative efficiency of each DMU is measured by their distance to the efficiency frontier. DMUs may refer to different facet reference sets according to their actual values located in lower or higher ranges. In the managerial strategy of educational field, the paper can encourage inefficient DMUs to always compare themselves with efficient DMUs in their range and make improvement little by little. The results of DEA model can also give clear indicators and the percentage of which input and output items to improve. The paper also demonstrates that the benchmarking characteristics of the DEA model can automatically segment all the DMUs into different levels based on the indicators fed into the performance evaluation mechanism. The efficient DMUs on the frontier curve can be considered as the boundaries of the classification which are systematically defined by the DEA model according to the statistic distribution.     

Expansion of the cross-efficiency evaluation by using the equations forming the efficient frontier in DEA

In this paper, we propose an algorithm to calculate cross-efficiency scores which used the equations forming the efficient frontier in data envelopment analysis (DEA). In many standard DEA models, each decision-making unit (DMU) is evaluated by using the advantageous weight for itself. Then, many DMUs are evaluated as efficient, and those efficient DMUs are not ranked by the models. The cross-efficiency evaluation is a method to rank DMUs by using the advantageous weights for all DMUs. Previously, the cross-efficiency scores based on different ideas are calculated by solving multiple linear or nonlinear programming problems. However, it is often hard to solve such a nonlinear programming problem. Therefore, by analysing the efficient frontier, we construct an algorithm to calculate alternative cross-efficiency scores.     

A note on a new method based on the dispersion of weights in data envelopment analysis

In a very recent paper by Bal et al. (Bal, H., Örkcü, H. H., & Çelebioğlu, S. (2008). A new method based on the dispersion of weights in data envelopment analysis. Computers & Industrial Engineering, 54(3), 502–512), a data envelopment analysis (DEA) model which incorporates the coefficients of variations (CVs) of input–output weights was proposed to improve the discrimination power of DEA and balance input–output weights. This note points out that the input and output weights in DEA are of different dimensions and units. The weights with different dimensions and units cannot be simply added together and averaged. In other words, the DEA model with the inclusion of CVs of input–output weights, which was referred to as CVDEA model for short, makes no sense if input and output data are not normalized to eliminate their dimensions and units. This note also illustrates the facts that the CVDEA model can cause significant efficiency changes when a scale transformation is performed for an input or output and may produce multiple local optimal solutions due to its nonlinearity, leading to totally different assessment conclusions. These facts reveal that the CVDEA model suffers from serious drawbacks and its applications for efficiency assessment should be very cautious.     

A robust optimization approach for imprecise data envelopment analysis

Crisp input and output data are fundamentally indispensable in traditional data envelopment analysis (DEA). However, the input and output data in real-world problems are often imprecise or ambiguous. Some researchers have proposed interval DEA (IDEA) and fuzzy DEA (FDEA) to deal with imprecise and ambiguous data in DEA. Nevertheless, many real-life problems use linguistic data that cannot be used as interval data and a large number of input variables in fuzzy logic could result in a significant number of rules that are needed to specify a dynamic model. In this paper, we propose an adaptation of the standard DEA under conditions of uncertainty. The proposed approach is based on a robust optimization model in which the input and output parameters are constrained to be within an uncertainty set with additional constraints based on the worst case solution with respect to the uncertainty set. Our robust DEA (RDEA) model seeks to maximize efficiency (similar to standard DEA) but under the assumption of a worst case efficiency defied by the uncertainty set and it’s supporting constraint. A Monte-Carlo simulation is used to compute the conformity of the rankings in the RDEA model. The contribution of this paper is fourfold: (1) we consider ambiguous, uncertain and imprecise input and output data in DEA; (2) we address the gap in the imprecise DEA literature for problems not suitable or difficult to model with interval or fuzzy representations; (3) we propose a robust optimization model in which the input and output parameters are constrained to be within an uncertainty set with additional constraints based on the worst case solution with respect to the uncertainty set; and (4) we use Monte-Carlo simulation to specify a range of Gamma in which the rankings of the DMUs occur with high probability.     

A new data envelopment analysis method for ranking decision making units: an application in industrial parks

Relative efficiency of decision‐making units (DMUs) is assessed by classical data envelopment analysis (DEA) models. DEA is a popular technique for efficiency evaluation. There might be a couple of efficient DMUs. Classical DEA models cannot fully rank efficient DMUs. In this paper, a novel technique for fully ranking all DMUs based on changing reference set using a single virtual inefficient DMU is proposed. To this end, the first concept of virtual DMU is defined as average of all inefficient DMUs. Virtual DMU is a proxy of all inefficient DMUs. This new method proposes a new ranking method that takes into account impact of efficient DMUs on virtual DMU and impact of efficient DMUs on influences of other efficient DMUs. A case study is given to show applicability of the proposed approach.     

Measuring efficiency and productive performance of colleges at the university of Santo Tomas: a nonparametric approach

This paper estimates relative efficiency and productive performance of 13 colleges at the University of Santo Tomas (UST), using data envelopment analysis (DEA) – Malmquist indices and a multi‐stage model. DEA is a management evaluation tool that assists with identifying the most efficient and inefficient decision‐making units (DMUs) in the best practice frontier. Total factor productivity (TFP) is measured for a sample of 13 colleges at UST over the period 1998–2003. Empirical results show that the main contributing factor to TFP growth is efficiency change. That is, UST colleges are technically operating efficiently in the frontier technology; though there is a downward shift in the technological advancement. Our results further imply that with the use of output–input mix, UST colleges as a whole have recorded a higher level of technical efficiency than innovation. These new findings contribute significantly to the existing literature on efficiency and productive performance in the education sector.     

An ideal-seeking fuzzy data envelopment analysis framework

Data envelopment analysis (DEA) is a widely used mathematical programming approach for evaluating the relative efficiency of decision making units (DMUs) in organizations. Crisp input and output data are fundamentally indispensable in traditional DEA evaluation process. However, the input and output data in real-world problems are often imprecise or ambiguous. In this study, we present a four-phase fuzzy DEA framework based on the theory of displaced ideal. Two hypothetical DMUs called the ideal and nadir DMUs are constructed and used as reference points to evaluate a set of information technology (IT) investment strategies based on their Euclidean distance from these reference points. The best relative efficiency of the fuzzy ideal DMU and the worst relative efficiency of the fuzzy nadir DMU are determined and combined to rank the DMUs. A numerical example is presented to demonstrate the applicability of the proposed framework and exhibit the efficacy of the procedures and algorithms.     

Common weights data envelopment analysis with uncertain data: A robust optimization approach

One of the primary issues on data envelopment analysis (DEA) models is the reduction of weights flexibility. There are literally several studies to determine common weights in DEA but none of them considers uncertainty in data. This paper introduces a robust optimization approach to find common weights in DEA with uncertain data. The uncertainty is considered in both inputs and outputs and a suitable robust counterpart of DEA model is developed. The proposed robust DEA model is solved and the ideal solution is found for each decision making units (DMUs). Then, the common weights are found for all DMUs by utilizing the goal programming technique. To illustrate the performance of the proposed model, a numerical example is solved. Also, the proposed model of this paper is implemented by using some actual data from provincial gas companies in Iran.     

The worst-practice DEA model with slack-based measurement

An original data envelopment analysis (DEA) model is to evaluate each decision-making unit (DMU) with a set of most favorable weights of performance indices. The efficient DMUs obtained from the original DEA construct an efficient (best-practice) frontier. The original DEA can be considered to identify good (efficient) performers in the most favorable scenario. For the purpose of identifying bad performers such as bankrupt firms in the most unfavorable (worst-case) scenario, radial worst-practice frontier DEA (WPF–DEA) model in which the “worst efficient” DMUs construct a worst-practice frontier has been proposed. To identify bad performers together with the slack values we formulate another model called WPF–SBM. Then we develop the HypoSBM model to distinguish the worst performers from the bad ones. Finally, a solution approach is suggested to fully rank worst efficiencies in the worst-case scenario.