Building social translucence in a crowdsourcing process: A case study of Miui.com

This study aims to advance research on crowdsourcing processes by exploring practices that foster collaboration between internal employees and external users. We conduct a case study of Miui.com, a crowdsourcing platform launched by one of the world’s leading smartphone makers and also a Fortune 500 company, Xiaomi Inc. Our findings complement previous work on crowdsourcing by showing that collaboration between employees and users can be promoted by building social translucence into the crowdsourcing process.     

Dynamic knowledge management from multiple sources in crowdsourcing environments

Due to the spread of smart devices and the development of network technology, a large number of people can now easily utilize the web for acquiring information and various services. Further, collective intelligence has emerged as a core player in the evolution of technology in web 2.0 generation. It means that people who are interested in a specific domain of knowledge can not only make use of the information, but they can also participate in the knowledge production processes. Since a large volume of knowledge is produced by multiple contributors, it is important to integrate and manage knowledge efficiently. In this paper, we propose a social tagging-based dynamic knowledge management system in crowdsourcing environments. The approach here is to categorize and package knowledge from multiple sources, in such a way that it easily links to target knowledge.     

江苏省水文勘测技能评价管理系统开发与应用

针对水文勘测技能人才业务培训缺乏线上平台、各类水文勘测技能试题散落各处等问题,构建不同等级水文勘测技能大数据题库,依托人事部门考核测评体系,结合全国水文勘测技能大赛备赛经验,研究建立水文勘测技能人才培训、考核、评价机制,开发江苏省水文勘测技能评价管理系统,以在线方式实现水文勘测技能人才培训、考核、评价、管理的各项功能。     

Firestorms: Modeling conflict diffusion and management strategies in online communities

This study aims to provide a better understanding of how organizations can manage public conflict and firestorms in social media spheres. We develop an agent-based simulation model of conflicts in firm-hosted online communities and find that a collaborating conflict management style characterized by high levels of cooperativeness and assertiveness helps to successfully handle conflict. However, the effectiveness of this collaborative style is highly dependent on contingency factors related to the participating individuals and the social structure within the community itself, such as the number of moderators and aggressors present in the community, their credibility, as well as the overall opinion of the community. Depending on these factors, collaborating and accommodating conflict management becomes more or less successful. Under some configurations it is even less effective than more competitive and assertive management styles. Therefore, to successfully handle conflict and restrain the escalation of a firestorm, organizations need to optimally adapt their conflict management style to varying conditions by considering individual-level and community-level characteristics.     

支持构件演化的软件配置管理研究

基于构件的软件开发作为一种全新的软件开发方法,与传统的软件开发方式不同,配置管理的需求与传统的配置管理方法也有了很大的不同.在基于构件软件开发的过程中,如何以一种良好的风格和技术来对构件变化进行控制,保持构件系统的一致性、稳定性是软件开发者历来追求的目标.分析了基于构件软件开发过程中构件演化对配置管理技术的新需求,探讨了配置管理的几个关键技术,并提出了一种度量构件演化过程的方法,从而把构件的整个演化过程置于配置管理的支持之下.