Decision making, conflict, and physiological arousal.

In order to evaluate the effects of difficult discrimination upon the physiological arousal of the organism, 4 groups of 15 female Ss were subjected to different degrees of discrimination difficulty in an avoidance learning situation. Those Ss who were subjected to relatively high degrees of difficult discrimination manifested higher levels of physiological arousal than did Ss who were not confronted with discrimination problems. The implications of this finding are discussed with regard to the etiology of experimental neurosis. (25 ref.) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Four techniques of group decision making under uncertainty.

4 techniques of group decision-making—authoritarian, leader suggestion, census, and chairman—under risk and uncertainty were compared using a survival situation with 45 aircrews. "1. In a conflict situation, when a group discussion method… is involved, the members' reactions to the alternatives are relatively undifferentiated in contrast to the condition in which the leader alone makes the decision… . 2… . the groups appear to be least favorably disposed toward the authoritarian technique of decision-making… . 3. When the decision-making procedure is group centered the group reaches a decision involving greater personal risk to the members." (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

When values of different cultures conflict: Ethical decision making in a multicultural context.

Can psychologists apply the same standards of moral conduct when treating patients from diverse cultural backgrounds as they do when treating European-American patients? The authors recommend options to exercise when patients from diverse backgrounds engage in behaviors that violate generally accepted Western standards of conduct. Psychologists need to determine if such a cultural conflict really exists, as many such conflicts are more apparent than real. If such a conflict does exist, the authors recommend analyzing the conflict from the perspective of soft universalism, which holds that all cultures share basic, universal values, although they may vary in how those values are expressed. The authors recommend a decision-making process based on principle-based ethics for guiding behavior when such conflicts occur. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Longitudinal spillover effects of conflict resolution styles between adolescent-parent relationships and adolescent friendships.

This study longitudinally investigated spillover effects of conflict resolution styles in adolescent-parent relationships and adolescent friendships. Questionnaires about conflict resolution styles with parents and best friends were completed by adolescents from two age cohorts: 559 early adolescents (mean age 13.4) and 327 middle adolescents (mean age 17.7). Path analyses on two waves, with a three-year interval, indicated that in the early-to-middle adolescent group positive problem solving and conflict engagement spilled over from adolescent-parent relationships to adolescent friendships and not from adolescent friendships to adolescent-parent relationships. In the middle-to-late adolescent group, we found bidirectional spillover effects for these two conflict resolution styles. For withdrawal, we found bidirectional spillover effects in both cohorts. This study showed that both parents and friends set the stage for exercising and learning conflict resolution styles and thereby shape adolescents' future conflict behavior. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

The impact of depression on social economic decision making.

[Correction Notice: An erratum for this article was reported in Vol 119(3) of Journal of Abnormal Psychology (see record 2010-15289-020). In the article, the last revision received date printed on the final page of the article was incorrect due to an error in the production process. The correct publication dates are as follows: Received April 14, 2009; Revision received November 6, 2009; Accepted November 9, 2009.] Although the role of emotion in social economic decision making has been increasingly recognized, the impact of mood disorders, such as depression, on such decisions has been surprisingly neglected. To address this gap, 15 depressed and 23 nondepressed individuals completed a well-known economic task, in which they had to accept or reject monetary offers from other players. Although depressed individuals reported a more negative emotional reaction to unfair offers, they accepted significantly more of these offers than did controls. A positive relationship was observed in the depressed group, but not in controls, between acceptance rates of unfair offers and resting cardiac vagal control, a physiological index of emotion regulation capacity. The discrepancy between depressed individuals' increased emotional reactions to unfair offers and their decisions to accept more of these offers contrasts with recent findings that negative mood in nondepressed individuals can lead to lower acceptance rates. This suggests distinct biasing processes in depression, which may be related to higher reliance on regulating negative emotion. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes.

[Correction Notice: An erratum for this article was reported in Vol 93(2) of Journal of Applied Psychology (see record 2008-02855-019). Figure 2 on p. 184 (Theoretical Contributions section) is missing information about the numbers of teams and statements for the two groups using particularlistic strategies. For the decreasing and consistently low performance/decreasing and consistently low satisfaction group, there were 14 teams and 40 statements; for the decreasing and consistently low performance/increasing and consistently high satisfaction group, there were 11 teams and 46 statements.] This article explores the linkages between strategies for managing different types of conflict and group performance and satisfaction. Results from a qualitative study of 57 autonomous teams suggest that groups that improve or maintain top performance over time share 3 conflict resolution tendencies: (a) focusing on the content of interpersonal interactions rather than delivery style, (b) explicitly discussing reasons behind any decisions reached in accepting and distributing work assignments, and (c) assigning work to members who have the relevant task expertise rather than assigning by other common means such as volunteering, default, or convenience. The authors' results also suggest that teams that are successful over time are likely to be both proactive in anticipating the need for conflict resolution and pluralistic in developing conflict resolution strategies that apply to all group members. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

"The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes": Correction.

Reports an error in "The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes" by Kristin J. Behfar, Randall S. Peterson, Elizabeth A. Mannix and William M. K. Trochim (Journal of Applied Psychology, 2008[Jan], Vol 93[1], 170-188). Figure 2 on p. 184 (Theoretical Contributions section) is missing information about the numbers of teams and statements for the two groups using particularlistic strategies. For the decreasing and consistently low performance/decreasing and consistently low satisfaction group, there were 14 teams and 40 statements; for the decreasing and consistently low performance/increasing and consistently high satisfaction group, there were 11 teams and 46 statements. (The following abstract of the original article appeared in record 2008-00266-012.) This article explores the linkages between strategies for managing different types of conflict and group performance and satisfaction. Results from a qualitative study of 57 autonomous teams suggest that groups that improve or maintain top performance over time share 3 conflict resolution tendencies: (a) focusing on the content of interpersonal interactions rather than delivery style, (b) explicitly discussing reasons behind any decisions reached in accepting and distributing work assignments, and (c) assigning work to members who have the relevant task expertise rather than assigning by other common means such as volunteering, default, or convenience. The authors' results also suggest that teams that are successful over time are likely to be both proactive in anticipating the need for conflict resolution and pluralistic in developing conflict resolution strategies that apply to all group members. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The emergence of coherence over the course of decision making.

Previous research has indicated that decision making is accompanied by an increase in the coherence of assessments of the factors related to the decision alternatives. In the present study, the authors investigated whether this coherence shift is obtained before people commit to a decision, and whether it is obtained in the course of a number of other processing tasks. College students were presented with a complex legal case involving multiple conflicting arguments. Participants rated agreement with the individual arguments in isolation before seeing the case and after processing it under various initial sets, including playing the role of a judge assigned to decide the case. Coherence shifts were observed when participants were instructed to delay making the decision (Experiment 1), to memorize the case (Experiment 2), and to comprehend the case (Experiment 3). The findings support the hypothesis that a coherence-generating mechanism operates in a variety of processing tasks, including decision making. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Impacts on decision making of executives: Probabilities versus outcomes.

The determinants of decision making of executives are of special interest for companies. For a long time choices have been investigated based on theories that assume an equal impact of expected outcomes and expected probabilities (Von Neumann and Morgenstern 1953, Savage 1954, Kahneman and Tversky 1979). The influence of probabilities in decision processes is, however, questioned by a growing body of research (Rottenstreich and Kivetz 2006, Shapira 1995, March and Shapira 1987, 1992). To monitor the information acquisition process of board members and high-ranking executives in the German insurance industry we conducted 51 personal interviews, which included computer-aided simulations. These simulations clearly and objectively support former statements of executives (Shapira 1995) that they focus more on the amount of decision outcomes than on the corresponding probabilities. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Authoritarian dynamics and unethical decision making: High social dominance orientation leaders and high right-wing authoritarianism followers.

When dilemmas require trade-offs between profits and ethics, do leaders high in social dominance orientation (SDO) and followers high in right-wing authoritarianism (RWA) make decisions that are more unethical than those made by others? This issue was explored in 4 studies with female participants performing managerial role-playing tasks. First, dyads comprising a person who was either low or high in SDO and a person who was either low or high in RWA negotiated for a leadership position. People high in SDO were more likely to obtain leader positions than to obtain follower positions. No other effects were significant. Second, leaders high in SDO partnered with an agreeable (confederate) follower made decisions that were more unethical than those of leaders low in SDO. Third, followers high in RWA were more acquiescent to and supportive of an unethical (confederate) leader than were followers low in RWA. Fourth, high SDO leader-high RWA follower dyads made decisions that were more unethical than those made in role-reversed dyads because leaders had more influence. Implications of these results for conceptualizing SDO, RWA, and authoritarian dynamics are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Quality of decision making and group norms.

Two studies investigated the impact of group norms for maintaining consensus versus norms for critical thought on group decisions in a modification of the biased sampling paradigm (G. Stasser & W. Titus, 1985). Both studies showed that critical norms improved the quality of decisions, whereas consensus norms did not. This effect appeared to be mediated by the perceived value of shared and unshared information: Consensus norm groups valued shared information more highly than critical groups did, and valence was a good predictor of decision outcome. In addition, the 2nd study showed that the group norm manipulation has no impact on individual decisions, consistent with the assumption that this is a group effect. Results suggest that the content of group norms is an important factor influencing the quality of group decision-making processes and that the content of group norms may be related to the group's proneness for groupthink. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Influence of a patient decision aid on decisional conflict related to PSA testing: A structural equation model.

Objective: To examine the impact of a decision aid (DA) designed to promote informed decision making for screening with the prostate-specific antigen (PSA) test and to test a theoretical model of factors influencing decisional conflict. Design: Structural equation modeling examined pathways between DA exposure, knowledge, schema, prostate cancer risk perceptions, decisional anxiety, and decisional conflict. Sample participants included 200 men from the general population (exclusive of African Americans) and 200 African American men. Half of the men in each subsample were randomly assigned to receive the DA. Main Outcome Measures: Decisional conflict regarding prostate cancer screening. Results: The DA influences level of decisional conflict by increasing patient knowledge. This effect of knowledge on decisional conflict is indirect, however, through an association with greater perceived risk and lower decisional anxiety. Also, positive PSA schema was associated with lower decisional anxiety and decisional conflict. It is important that exposure to the DA had no impact on PSA schema. Conclusion: Schemas about testing must be considered in developing messages about the risks and benefits of testing. If schemas are counter to message content, mechanisms for modifying schemas must be incorporated into interventions. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Cooperation and conflict resolution: Implications for consulting psychology.

In this invited address, the author reviews his theoretical and empirical work on cooperation and competition, conflict resolution, and distributive justice. Suggestions are offered regarding the implications and typical effects of this work. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Pair counseling: The effects of a dyadic developmental play therapy on interpersonal understanding and externalizing behaviors.

Play therapy has long viewed the promotion of development as a central goal, and the integration of developmental principles into play therapy also has a long history. Pair counseling is a structured form of dyadic play therapy in which two children's play interactions are guided developmentally by the counselor toward greater social maturity. The current pilot study examined the effects of pair counseling with 20 hospitalized children (9 males & 11 females). The boys ranged in age from 8-12 yrs, and the girls from 9-17 yrs. Results demonstrated that reductions in problem behaviors following pair counseling were greatest for behaviorally disordered children and that the effects of pair counseling on reductions in delinquent behaviors were partially mediated by changes in interpersonal understanding. The results suggest pair counseling is a particularly appropriate play therapy modality for aggressive, delinquent, and externalizing children. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Stepping up to the challenge: A critical examination of face-to-face and computer-mediated team decision making.

The stepladder technique was designed to improve team decision making by staggering members' entry into a discussion (S. G. Rogelberg, J. L. Bames-Farrell, & C. A. Lowe, 1992). After examining the real and perceived influence exerted by members joining the discussion at different stepladder stages, the authors compared the technique's effects on face-to-face versus computer-mediated teamwork. They also tested the impact of electronic communication on members' perceptions of their collaborative processes. Results did not support the hypothesis that stepladder members joining the discussion early in the procedure enjoy disproportionate amounts of perceived influence, yet a prediction concerning the stepladder technique's incongruent effects across different communication media was partially upheld. As expected, face-to-face participants felt more influential and satisfied than their computer-mediated counterparts, regardless of decision technique. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Children and marital conflict resolution: Implications for emotional security and adjustment.

This study addresses multiple gaps in understanding the implications of marital conflict resolution for children. Mothers' diary home reports (N = 102 mothers, N = 578 reports) of marital conflict resolution (i.e., compromise, apology, submission, agreement to disagree, withdrawal) and of children's responses, along with the reactions of children (N = 163) to analogue presentations of the same conflict endings in the laboratory, were examined. The significance of specific marital conflict endings, including the emotionality of endings, was supported and demonstrated for the first time in the home. Parents' and children's appraisals of resolution were generally similar, although for some endings these appraisals differed, supporting the notion that children are sensitive to the broader implications of conflict endings for interparental relations and family functioning. Children's responses to conflict resolution were related to their broader adjustment, further indicating the significance of conflict endings to understanding the impact of marital conflict. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Longitudinal relations between forgiveness and conflict resolution in marriage.

Does forgiveness predict later conflict resolution in married couples? Twelve-month follow-up data on conflict resolution were collected from the couples studied by F. D. Fincham, S. R. Beach, and J. Davila (see record 2004-11293-007), who had provided earlier reports of forgiveness and conflict resolution. For wives, the positive dimension of forgiveness or benevolence predicted husbands' later reports of better conflict resolution controlling for initial levels of conflict resolution. This finding was independent of wives' marital satisfaction and the degree of hurt engendered by husbands' transgressions. For husbands, the only predictor of wives' reports of later conflict resolution was initial level of conflict resolution. The findings are discussed in terms of the direction of effect between forgiveness and conflict resolution and of the mechanisms that might link them. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Caregiving decision making by older mothers and adult children: Process and expected outcome.

Dyadic caregiving decision making was studied in 30 mother-son and 29 mother-daughter pairs (mother's age = 65-94 years) who responded to a vignette depicting a caregiving decision situation. The observed decision-making process of mother-child pairs was largely naturalistic, with few alternatives proposed and quick convergence to a decision followed by a postdecision justification; a degree of more rational decision making was seen in some pairs. Among significant findings, adult children, especially sons, dominated the decision process, doing more talking and introducing more alternatives than did their mothers, who played a more subordinate role. Mother-son pairs expected more negative outcomes and greater regrets regarding their decisions than mother-daughter pairs. Closeness of the parent-child relationship influenced the decision-making process, expected outcomes, and regrets. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Some evidence for conflict resolution in impression formation.

This experiment is designed to reveal, in a S's "first impressions" of a purportedly living stimulus person, tendencies to resolve a conflict experimentally created in that stimulus person. In the condition of strong conflict, the person is simultaneously a member of groups characterized by an upper socioeconomic orientation and the Communist party. In the weak stimulus condition, the stimulus person is a member of the same socioeconomic groups and the Socialist party. In the control situation, there are no incompatible memberships. The majority of S's under both stimulus conditions attempt to resolve the stimulus person's conflict; however, a greater proportion of the S's, under the strong condition, fail to attempt a resolution. The direction of conflict resolution is more equally distributed in the strong condition. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Group decision making in hidden profile situations: Dissent as a facilitator for decision quality.

The effect of diversity in individual prediscussion preferences on group decision quality was examined in an experiment in which 135 three-person groups worked on a personnel selection case with 4 alternatives. The information distribution among group members constituted a hidden profile (i.e., the correct solution was not identifiable on the basis of the members' individual information and could be detected only by pooling and integrating the members' unique information). Whereas groups with homogeneous suboptimal prediscussion preferences (no dissent) hardly ever solved the hidden profile, solution rates were significantly higher in groups with prediscussion dissent, even if none of these individual prediscussion preferences were correct. If dissent came from a proponent of the correct solution, solution rates were even higher than in dissent groups without such a proponent. The magnitude of dissent (i.e., minority dissent or full diversity of individual preferences) did not affect decision quality. The beneficial effect of dissent on group decision quality was mediated primarily by greater discussion intensity and to some extent also by less discussion bias in dissent groups. (PsycINFO Database Record (c) 2011 APA, all rights reserved)