Effects of a respite from work on burnout: Vacation relief and fade-out.

In a quasi-experiment designed to examine the relief from job stress and burnout afforded by a vacation respite, 76 clerks completed measures of job stress and burnout twice before a vacation, once during vacation, and twice after vacation. There was a decline in burnout during the vacation and a return to prevacation levels by the time of the second postvacation measure. Comparing the two prevacation measures indicated no anticipation effects. However the return to work showed gradual fade-out, as burnout returned part way toward its prevacation level by 3 days after the vacation and all the way by 3 weeks after the vacation. Women and those satisfied with their vacations experienced greater relief; however, both subsamples also experienced the quickest fade-out. The respite effect and its complete fade-out were detected among all subgroups analyzed. Burnout, relief, interpersonal stress crossover, and burnout climate at work are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Impact of Stress on the Performance of Construction Project Managers

The work of construction project managers (CPMs) is often highly stressful, due to time pressures, and due to the uncertainties and the dynamic social structure involved in construction projects. This study aims to investigate the impact of stress on the performance of CPMs. Correlation analysis and structural equation modeling are employed to uncover the relationships between different types of stress (i.e., objective stress, burnout, and physiological stress) and the work performances (i.e., task performance, interpersonal performance, and organizational performance) of CPMs. Data were collected from 108 CPMs who work in a variety of construction sectors, including prime contractors, subcontractors, developers, consultant firms, and the public sector. Results showed that (1) objective stress reduces the task performance of CPMs while burnout can have a positive effect on it; (2) interpersonal performance is maximized with a moderate level of objective stress (i.e., an inverted-U-shaped relationship between these two variables) and increases in line with the improvement of the task performance of individuals; and (3) organizational performance has U-shaped relationships with both burnout and physiological stresses and is worsened by objective stress. Last, it is suggested to stakeholders that regular reviews of job allocation, stress appraisals, stress management workshops, group or individual counseling, and psychological treatment or physiotherapy be carried out to optimize the stress and the performance of CPMs.     

Organizational and individual factors influencing job satisfaction and burnout of mental health workers

Job satisfaction and burnout are important areas of study because of the financial and social effects of job satisfaction and the damaging physical/psychological impacts of burnout. Two hundred family/children and psychiatric workers of seven social service organizations were surveyed. Instruments used were the Minnesota Satisfaction Questionnaire, the Maslach Burnout Inventory, and the Staff Burnout Scale for Health Professionals. Reported levels of job satisfaction and burnout are within normal limits. Psychiatric and family/children workers report equal job satisfaction levels, but the latter group reports significantly higher burnout levels. Both groups are particularly satisfied with the amount of praise delivered by supervisors and are reportedly dissatisfied with salary levels and promotional opportunities. These three factors are strongly associated with job satisfaction and burnout levels of both groups. Findings have practical implications for social service administrators and practitioners. Correlates of satisfaction and burnout can be altered in order to maintain employee satisfaction and reduce burnout, absenteeism and turnover.     

Interpersonal facilitation and job dedication as separate facets of contextual performance.

This study attempts to refine the construct of contextual performance by dividing it into 2 narrower constructs, interpersonal facilitation and job dedication. Supervisors rated 975 U.S. Air Force mechanics on at least 1 of 4 aspects of job performance (different supervisors rated each aspect of performance), and 515 of these mechanics also completed self-report individual difference measures. Correlations between performance ratings and individual difference variables support distinguishing task performance from interpersonal facilitation but not from job dedication. Thus this study suggests the need to redefine task performance to include motivational elements of job dedication. Then task performance would include task proficiency and motivation to perform one's own tasks effectively, and contextual performance would include interpersonal skills, the motivation to maintain good working relationships and help others perform their tasks. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceptions of control, burnout, and depressive symptomatology: A replication and extension.

100 nurses were observed for burnout and depressive symptomatology. Analysis of change scores and structural equations suggested that the variance shared by burnout and depression (20%) may be attributable to their codevelopment. A definitive temporal sequence among measures of burnout and depressive affect was not obtained. At initial assessment and follow-up, burned-out nurses displayed accurate perceptions of job uncontrollability, whereas non-burned-out nurses overestimated job control. Perceptual accuracy increased in linear fashion with degree of burnout, irrespective of depressive symptomatology. Frequency of threats to job control predicted a significant amount of the variance in perceptual accuracy, supporting the view that "burnout realism" is reality driven. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Core Self-Evaluations and Job Burnout: The Test of Alternative Models.

Research on job burnout has traditionally focused on contextual antecedent conditions, although a theoretically appropriate conception implicates person-environment relationships. The authors tested several models featuring various combinations of personal and contextual influences on burnout and job satisfaction. Measures of core self-evaluations, organizational constraints, burnout, and job satisfaction were collected from 859 health care employees. Results from structural equations modeling analyses revealed an influence of core self-evaluations and perceived organizational constraints on job burnout and satisfaction, suggesting personal and contextual contributions. These results favor a broadening of current thinking about the impact of situational constraints on the expression of job burnout, as well as for the role of disposition for affective responding to effectively address occupational health problems. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job stress, social support, and burnout among counseling center staff.

We investigated the effects of stressful job experiences and social support on burnout among counseling center staff. A national sample of 169 doctoral-level staff completed a survey of job stress and social support; social support was assessed as provided by network members and as perceived by respondent. Multiple regression analyses revealed that higher amounts of job stress were associated with higher levels of burnout. Social support from supervisors and colleagues was associated with lower levels of burnout but did not serve a buffering function. We conclude that job demands need to be evaluated in terms of implications for the person who received certain forms of social support. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Influence of Prior Commitment on the Reactions of Layoff Survivors to Organizational Downsizing.

Nurses (N := 179; Study 1) and managers (N = 154; Study 2) participated in 2 panel studies examining the relationship among prior commitment (affective and continuance commitment and perceived organizational support), coping strategies, and survivors' attitudes and perceptions during and following downsizing. In Study 1, perceived organizational support was significantly positively related to control-oriented coping, job satisfaction, and intention to remain and negatively related to perceived job insecurity and burnout 2 years later. In Study 2, coping mediated the relationship between the prior commitment variables and job alienation, health symptoms, and burnout following the downsizing. Control-oriented coping was associated with elevated levels of health symptoms and burnout following the downsizing, suggesting that control-oriented coping may have positive effects in the short term but potentially harmful effects in the long term. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Toward an understanding of the burnout phenomenon.

Tested 9 hypotheses about the burnout phenomenon, defined as a 3-component syndrome of emotional exhaustion, depersonalization, and feelings of low personal accomplishment. Burnout was hypothesized to be associated with unmet employee expectations and job conditions. Hypothesized consequences of burnout included (a) preferred job type, (b) subsequent thoughts about leaving, (c) job-search behaviors, (d) training received, (e) intentions to leave, and (f) voluntary leaving. Elementary and secondary school teachers (median age 36 yrs) responded to 2 questionnaires mailed to their homes; 1 yr elapsed between completion of the 2 questionnaires. Regression analyses of time-lagged data (N?=?248) supported many of the hypothesized correlates of employee burnout. It is suggested that improved conceptualizations about the burnout phenomenon are needed. (40 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Safety at work: A meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes.

In this article, we develop and meta-analytically test the relationship between job demands and resources and burnout, engagement, and safety outcomes in the workplace. In a meta-analysis of 203 independent samples (N = 186,440), we found support for a health impairment process and for a motivational process as mechanisms through which job demands and resources relate to safety outcomes. In particular, we found that job demands such as risks and hazards and complexity impair employees' health and positively relate to burnout. Likewise, we found support for job resources such as knowledge, autonomy, and a supportive environment motivating employees and positively relating to engagement. Job demands were found to hinder an employee with a negative relationship to engagement, whereas job resources were found to negatively relate to burnout. Finally, we found that burnout was negatively related to working safely but that engagement motivated employees and was positively related to working safely. Across industries, risks and hazards was the most consistent job demand and a supportive environment was the most consistent job resource in terms of explaining variance in burnout, engagement, and safety outcomes. The type of job demand that explained the most variance differed by industry, whereas a supportive environment remained consistent in explaining the most variance in all industries. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Occupational burnout, tolerance for stress, and coping among nurses in rehabilitation units.

The relation of problem-solving confidence, perceived tolerance of stressors, and situation-specific coping efforts to occupational burnout was examined among 88 nurses in physical rehabilitation units. Participants completed measures of problem solving and burnout, and were administered a questionnaire that required them to list stressors encountered at work and their ability to tolerate this stressor. Participants were also asked to list their typical ways of coping with this stressor. Consistent with predictions, confidence in one's ability to handle problems and perceived tolerance were significantly predictive of lower burnout scores, regardless of time spent on the job. Of the coping variables, emotion-focused coping was significantly associated with higher burnout scores. Post-hoc analyses of self-reported coping activities indicated that some coping efforts (e.g., taking time off from work, confronting a supervisor) could be construed as symptoms of burnout, according to theoretical conceptualizations. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job Burnout among Construction Engineers Working within Consulting and Contracting Organizations

This research investigated and compared the experience of job burnout among 249 construction engineers working within consulting and contracting organizations in Hong Kong. The most widely recognized model of burnout, comprising emotional exhaustion, cynicism, and diminished professional efficacy was found to be valid. The sample in this study scored highest in all three dimensions of burnout among nine other occupations in national samples, with engineers working within contracting organizations reporting higher levels of burnout than their fellow engineers working within consulting organizations. The results of the study also showed that burnout attributed largely to stressors associated with job conditions and working environments. In particular, qualitative overload and lack of promotion prospects were found to be the major predictors of job burnout among engineers working within consulting organizations; whereas long working hours, role conflict, role ambiguity, and lack of job security accounted mostly for the burnout among engineers within contracting organizations. This suggested that intervention strategies targeting minimizing burnout, such as job redesign, should be devised with reference to the type of the engineering organizations.     

Job Redesign as an Intervention Strategy of Burnout: Organizational Perspective

This study sought to identify job characteristics associated with burnout in the context of the construction industry and then formulated job redesign as an intervention strategy of burnout. A survey was undertaken to explore the experience of burnout among 403 construction professionals working in the Hong Kong construction industry. The results of the study show that long working hours, role overload, role conflict, role ambiguity, lack of autonomy, and job security are significant job determinants of burnout. Job redesign was formulated based on these findings and implemented in a company. Levels of burnout experienced by the same respondent both before and 1 year after the job redesign demonstrate a significant difference, implying that job redesign does contribute to lower levels of burnout. The importance, ways, and constraints of job redesign as an intervention to manage burnout at organizational levels are discussed. The results of this study should be of direct benefit to policy makers by providing them with a foundation for designing effective organizational interventions to manage burnout and minimize a serious and often hidden cost.     

Depression, burnout, and perceptions of control in hospital nurses.

Depression, burnout, and perceived job control (PJC) were assessed in 162 nurses. Depression accounted for over 19% of the variance associated with emotional exhaustion, an index of burnout, and PJC accounted for another 6%. Factor analysis of the scales used to measure depression and burnout documented their discriminant validity. Perceptions of uncontrollability were significantly related to higher levels of depression and burnout. Structural equations modeling suggested that perceived uncontrollability is associated with burnout, which, in turn, is related to depressive affect. Against a criterion of actual job control, non-burned-out Ss overestimated their control, whereas burned-out Ss approached complete agreement with criterion. Despite evidence for a "depressive realism effect," greater perceptual accuracy was not attributable to depression among the more burned-out nurses. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Sources of social support and burnout, job satisfaction, and productivity.

Social support has been identified as an important correlate of a variety of work outcomes. Support from different sources, including family, coworkers, and supervisors, was examined in 211 traffic enforcement agents (92 men, 119 women). Outcomes included subjective variables (burnout and job satisfaction) and an objective measure of productivity (number of summonses). Support was negatively associated with burnout and positively associated with satisfaction and productivity. A cluster of support variables accounted for 7% of the variance in burnout and productivity and 12% of the variance in job satisfaction. Family support was more closely associated with burnout than with satisfaction or productivity, whereas immediate supervisor support was related to satisfaction and productivity but not burnout. Results suggest that support may be associated with work-related outcomes through multiple pathways. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Social judgment toward job applicants with disabilities: Perception of personal qualities and competences.

Objective: Building on D. Stone and A. Colella's (1996) model, this article examines how job applicants with or without a physical disability are evaluated in relation to the nature of the job. Design: Data from 284 management undergraduates were collected through 2 experimental studies based on the same paradigm: Participants had to evaluate individuals with or without a disability applying for jobs that did or did not involve a great deal of interpersonal contact (Study 1) and for jobs typically reserved for men or for women (Study 2). Results: Job applicants with disability were rated more negatively than applicants without disability in poor-fit conditions (job involving a great deal of interpersonal contact, or male job). This devaluation was particularly marked in issues reflecting competence. By way of contrast, individuals with disabilities received higher ratings on personal qualities. Conclusions: To promote the employment of persons with disabilities, it is important not only to improve the level of qualification of people with disabilities but also to attempt to change the nature of perception of these individuals. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Burnout as a clinical entity--its importance in health care workers

Burnout, viewed as the exhaustion of physical or emotional strength as a result of prolonged stress or frustration, was added to the mental health lexicon in the 1970s, and has been detected in a wide variety of health care providers. A study of 600 American workers indicated that burnout resulted in lowered production, and increases in absenteeism, health care costs, and personnel turnover. Many employees are vulnerable, particularly as the American job scene changes through industrial downsizing, corporate buyouts and mergers, and lengthened work time. Burnout produces both physical and behavioural changes, in some instances leading to chemical abuse. The health professionals at risk include physicians, nurses, social workers, dentists, care providers in oncology and AIDS-patient care personnel, emergency service staff members, mental health workers, and speech and language pathologists, among others. Early identification of this emotional slippage is needed to prevent the depersonalization of the provider-patient relationship. Prevention and treatment are essentially parallel efforts, including greater job control by the individual worker, group meetings, better up-and-down communication, more recognition of individual worth, job redesign, flexible work hours, full orientation to job requirements, available employee assistance programmes, and adjuvant activity. Burnout is a health care professional's occupational disease which must be recognized early and treated.     

A multigroup analysis of the job demands-resources model in four home care organizations.

The job demands-resources (JD-R) model was tested in a study among 3,092 employees working in 1 of 4 different home care organizations. The central assumption in the model is that burnout develops when certain job demands are high and when job resources are limited because such negative working conditions lead to energy depletion and undermine worker motivation and learning opportunities, respectively. A series of multigroup structural equation modeling analyses provide strong evidence for the JD-R model. Specifically, results showed that job demands are primarily and positively related to the exhaustion component of burnout, whereas job resources are primarily related to cynicism (negatively) and professional efficacy (positively). The theoretical and practical implications of the JD-R model are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Dimensions of work appraisal: Stress, strain, coping, job satisfaction, and negative affectivity.

Stress, strain, and coping were measured by S. H. Osipow and A. R. Spokane's (1987) Occupational Stress Inventory with 249 adults in 75 occupations; results supported the validity of the inventory. Higher stress predicted higher strain and lower job satisfaction; the converse was true for coping, although the coping–satisfaction link was weak. In hierarchical regression analyses, predictor variables were gender, age, education, job tenure, negative affectivity, 6 stress measures, and 4 coping measures. Outcome variables were 4 measures of occupational strain (vocational, psychological, interpersonal, and physical) and 3 measures of job satisfaction (intrinsic, extrinsic, and general). The 7 hierarchical regressions revealed strong stress–strain and stress–job satisfaction relationships; negative affectivity had variable impacts on strain but little influence on job satisfaction. (PsycINFO Database Record (c) 2010 APA, all rights reserved)