Blockchain technology for enhancing swift-trust,collaboration and resilience within a humanitarian supply chain setting

There has been tremendous interest in blockchain technology (BT) (also known as distributed ledger technology) around the globe and across sectors. Following significant success in the financial sector, other sectors, such as humanitarian sector, have started deploying BT at various levels. Although the use of BT in the humanitarian sector is in its infancy, donors and government agencies are increasingly calling for building BT-enabled swift-trust (ST) and more collaborative relationships among various humanitarian actors in order to improve the transparency and traceability of disaster relief materials, information exchanges and flow of funds in disaster relief supply chains. Our study, which is informed by organisational information processing theory and relational view, proposes a theoretical model to understand how BT can influence operational supply chain transparency (OSTC) and ST among actors engaged in disaster relief operations. Our model also shows how BT-enabled ST can further improve collaboration (CO) among actors engaged in disaster relief operations and enhance supply chain resilience (SCR). We formulated and tested six research hypotheses, using data gathered from international non-governmental organisations with the help of the Coordinator for Humanitarian Affairs (OCHA) database. We received 256 usable responses using a pre-tested survey-based instrument designed for key informants. Our results confirm that our six hypotheses were supported. Our study offers significant and valid contributions to the literature on ST, CO and SCR and BT/distributed ledger technology. We have also noted the limitations of our study and have offered future research directions.     

Developing a new chance constrained NDEA model to measure the performance of humanitarian supply chains

Data envelopment analysis (DEA) is a method for measuring performance of decision making units (DMUs). Conventional DEA models view DMUs as black boxes. Network DEA (NDEA) models have been developed to overcome this shortfall. This paper develops a new NDEA model based on modified enhanced Russell measure model. This paper measures performance of humanitarian supply chains (HSCs) by an NDEA model. Capabilities of the proposed model are addressed by theorems. However, in the real world, there might be stochastic data. This paper presents a stochastic version of the proposed NDEA model to measure the performance of HSCs. We analyse main properties of our model. We present a case study to demonstrate the applicability of the proposed model.     

Process improvement in humanitarian operations: an organisational theory perspective

Contingency theory suggests the best way to organise and lead an organisation, or to make decisions, depends upon internal and external situational factors, e.g. organisational size, operational scope and environmental uncertainty. Humanitarian organisations use various process management tools, including codes of conduct and standards. Large non-governmental organisations (NGOs) seem especially attracted to standards. The purpose of this paper is to advance our understanding of process improvement techniques, with a focus on standards, in use by humanitarian NGOs. Content analysis is the method employed in this study. A sample of humanitarian NGO annual reports and web pages is studied to describe the NGOs and determine their approaches to process improvement. The sample contains a mix of NGOs based on their location (France or Canada), organisational size and scope of operations (development aid, disaster relief, etc.). Contingency theory is useful in linking contingency factors to process improvement approaches. NGO size, operational scope and organisational culture factors are linked to use of standards. This is one of the first (if not the first study) to adopt contingency theory in an investigation of process improvement approaches among humanitarian NGOs. It focuses on a managerial issue of great relevance – process improvement in humanitarian operations.     

Sustainable supply chains for supply chain sustainability: impact of sustainability efforts on supply chain risk

Supply chain managers across the globe are finding it difficult to manage the increasingly complex supply chains despite adopting a variety of risk mitigation strategies. Firms on the other hand have also been adopting various kinds of environmental and social sustainability practices in recent times to reduce carbon footprint and improve their image on the social front. However, very few studies in the extant literature have examined the impact of sustainability practices on supply chain risk. We address this important gap in literature by empirically testing this relationship, using primary data from six manufacturing sectors and 21 different countries including developed as well as emerging markets across the globe. Our findings indicate that risk mitigation strategies do not always reduce the actual supply chain risk experienced by firms, whereas sustainability efforts help reduce supply chain risk, especially in emerging market contexts. In addition, we find that, while reactive risk mitigation strategies on their own fail to reduce supply chain risk, they are effective when used in conjunction with sustainability efforts. We also find that preventive risk mitigation efforts are only effective in mature supply chains such as the OECD countries.     

Conceptual framework for designing agri-food supply chains under uncertainty by mathematical programming models

Agri-food sector performance strongly impacts global economy, which means that developing optimisation models to support the decision-making process in agri-food supply chains (AFSC) is necessary. These models should contemplate AFSC’s inherent characteristics and sources of uncertainty to provide applicable and accurate solutions. To the best of our knowledge, there are no conceptual frameworks available to design AFSC through mathematical programming modelling while considering their inherent characteristics and sources of uncertainty, nor any there literature reviews that address such characteristics and uncertainty sources in existing AFSC design models. This paper aims to fill these gaps in the literature by proposing such a conceptual framework and state of the art. The framework can be used as a guide tool for both developing and analysing models based on mathematical programming to design AFSC. The implementation of the framework into the state of the art validates its. Finally, some literature gaps and future research lines were identified.     

Stochastic optimisation model for integrated decisions on relief supply chains: preparedness for disaster response

This paper proposes a stochastic linear mixed-integer programming model for integrated decisions in the preparedness and response stages in pre- and post-disaster operations, respectively. We develop a model for integrated decisions that considers three key areas of emergency logistics: facility and stock prepositioning, evacuation planning and relief vehicle planning. To develop a framework for effective relief operations, we consider not only a cost-based but also an equity-based solution approach in our multiple objectives model. Then a normalised weighted sum method is used to parameterise our multiple objective programming model. This paper suggests a compromise between the cost, and the equity of relief victims. The experiments also demonstrate how time restrictions and the availability of relief vehicles impact the two objective functions.     

Supply chain flexibility concepts,dimensions and outcomes: an organisational capability perspective

Due to the increasing uncertainty and diversity in supply chains (SCs), companies are aiming to develop their SC flexibility, which we define as the capability of a company, both internally and externally in conjunction with its key suppliers and customers, to respond to uncertainties and customer expectations without excessive costs, time and performance losses. SC flexibility has three dimensions – internal, supplier and customer flexibility. This study investigates how SC flexibility improves operational and financial performance from the organisational capability perspective. The conceptual model is empirically tested using data collected from 216 companies in China. Our findings suggest that only customer and internal flexibility contribute to operational performance directly, while supplier flexibility contributes to operational performance only indirectly through internal flexibility. The three dimensions of SC flexibility have no direct impacts on financial performance. We further identify complementarities between supplier and customer flexibility and tradeoffs between supplier and internal flexibility. However, no synergy effect is found for internal and customer flexibility on operational performance. This study provides a framework to understand SC flexibility from the organisational capability perspective and identifies the inter-relationships among the three dimensions of SC flexibility and operational and financial performance.     

Trust in humanitarian operations: a content analytic approach for an Indian NGO

Trust between partners, a key element enabling coordination across supply chains, has recently started gaining attention in humanitarian operations literature. Yet, empirical examination of this concept is scant. Borrowing from extant literature on trust within organisational behaviour stream, this paper aims to empirically verify trust formation types: companion, competence and commitment, in a disaster relief supply chain using primary and secondary data from an Indian Humanitarian relief organisation (HRO). Further, we identify variations in trust formation during disaster relief activities and developmental programmes, and between upstream and downstream partners of a humanitarian relief organisation. Based on the results of our content analysis, we contend that while companion based trust is significantly more prevalent during developmental programmes, competence based trust is important during both disaster periods and otherwise. We also find that there are significant differences in the trust formation between upstream and downstream partners and the HRO. This study has significant theoretical and practical implications on identifying the role of trust in humanitarian operations.     

Lean management in the context of construction supply chains

Construction started its lean journey with learning from manufacturing. Unlike lean manufacturing, few studies to date have investigated lean construction in both breadth and depth, especially from the perspective of construction supply chains. The limited understanding of lean construction results in a research problem. This research aims to explore the implementation of lean principles in the context of project-based construction supply chains. It achieves its aim through an empirical investigation in the UK. A combination of quantitative and qualitative methodologies provides this research with validity and reliability. Lean principles are found applicable to both residential building projects and many other types of construction projects. It is also found that lean construction can be enhanced if it synergizes with supply chain collaboration. Another finding is that lean management has a significant impact on project performance. Nowadays, construction pursues best lean practices through both learning from manufacturing and developing its own paths. Similar to manufacturing, more and more construction projects adopt industrialised and standardised production and lean management with supply chain collaboration to become leaner. On the other hand, construction-specific management approaches and information technology (IT) tools are increasingly used in lean construction practices to maximise value and minimise waste.     

Exploring the importance of collaborative assets to hospital-supplier integration in healthcare supply chains

Research has established the dominant influence of collaboration and integration in manufacturing supply chains. However, the role of these characteristics in healthcare supply chain operations and performance has not yet been investigated. The current research proposes three assets under collaboration as dominant enablers of hospital-supplier integration: collaborative planning, collaborative execution and collaborative decision-making. Considering the advances in technology in healthcare, we propose that technology orientation moderates the above linkages. Survey-based responses were collected from hospitals, chemistry and pharmaceuticals, and medical equipment and surgical suppliers that are key entities in healthcare supply chains. In total, 239 completed responses were collected and analysed using structural equation modelling. The findings suggest all three as dominant enablers of hospital-supplier integration. Furthermore, technology orientation was found to positively moderate the impact of planning and execution on hospital-supplier integration. This orientation also suggested that hospital-supplier integration results in positive operational performance.     

A study on investments in the big data-driven supply chain,performance measures and organisational performance in Indian retail 4.0 context

The use of digital technologies such as ‘internet of things’ and ‘big data analytics’ have transformed the traditional retail supply chains into data-driven retail supply chains referred to as ‘Retail 4.0.’ These big data-driven retail supply chains have the advantage of providing superior products and services and enhance the customers shopping experience. The retailing industry in India is highly competitive and eager to transform into the environment of retail 4.0. The literature on big data in the supply chain has mainly focused on the applications in manufacturing industries and therefore needs to be further investigated on how the big data-driven retail supply chains influence the supply chain performance. Therefore, this study investigates how the retailing 4.0 context in India is influencing the existing supply chain performance measures and what effect it has on the organisational performance. The findings of the study provide valuable insights for retail supply chain practitioners on planning BDA investments. Based on a survey of 380 respondents selected from retail organisations in India, this study uses governance structure as the moderating variable. Implications for managers and future research possibilities are presented.     

Military supply chains and closed-loop systems: resource allocation and incentives in supply sourcing and supply chain design

The US military operates some of the largest and most complex supply chains in the world and their experience provides insight into a variety of supply chain issues. This paper taps that experience to study how the design of a supply chain is influenced by its economic environment. Consider these circumstances: the military is not a profit-seeking enterprise, they want to achieve a particular state of readiness and cost is secondary to that goal. Modern weapons systems are complex, expensive, push the envelope of technology, and the volume requisitioned is often small such that few manufacturers can afford to be in the business; and these expensive weapons systems operate in harsh operating conditions where wear and tear is substantial, consequently remanufacturing of systems and parts is a critical source of supply. Focusing on the supply chain of the US Army, this paper uses an economic model to study their responses to these conditions, how supply chain design is affected by these conflicting goals, and how those designs affect cost and efficiency.     

Dynamic product acquisition in closed loop supply chains

We consider a closed-loop supply chain where demand can either be satisfied by manufacturing new products or by buying back used products from customers and upgrading their functionality by remanufacturing. A joint buy-back pricing and manufacturing–remanufacturing decision model at the operations–marketing interface is presented that allows for dynamic parameters, e.g. product life cycles and seasonal aspects. The model allows the identification of beneficial opportunities for buying back and storing used products for immediate and future recovery. We present a new deterministic, dynamic, continuous-time optimisation model, derive necessary and sufficient optimality conditions, and develop a solution algorithm to find the cost-minimising manufacturing and remanufacturing policies as well as buy-back strategies for used products based on Pontryagin's Maximum Principle. It is shown that, in general, an optimal policy will include time intervals where returns are acquired so as to synchronise demand and remanufacturing, where returns are acquired and stored for future remanufacturing, and intervals where demand is satisfied by a mix of manufactured and remanufactured products. Furthermore, we discuss several reactive and proactive acquisition and remanufacturing heuristics and show under which conditions they are optimal. The findings are illustrated by numerical examples.     

A framework for designing robust supply chains considering product development issues

The primary objective of the design for supply chain (DFSC) is the selection of an appropriate product family. Moreover, it deals with the selection of the optimal combination among the different conflicting criteria while making a trade-off between the supply chain cost, sales profit and the product design complexities. In this research, to address the DFSC issues a product platform approach has been proposed which amalgamates the component modularity as well as the function modularity in the product design. The optimisation model proposed in this paper for the product development and the supply chain design is based on a generic bill of materials (GBOM) representation. The complete framework includes vital decision-making needed for designing a robust supply chain such as locating plants to alleviate the likely dominance of production cost and market mediation cost on product variety and imparting process flexibility of the located plants. The optimisation model proposed in this paper, models the supply chain cost, sales profit and product design complexity as three criteria that altogether determine the robustness of the supply chain and the underlying product development approach. Certain parameters like process flexibility, flow types and drivers of the product variety dominance have been controlled in the design framework. To resolve the complexity of the proposed model a genetic algorithm (GA) technique has been proposed. The proposed GA adopts an arithmetic crossover, a dynamic mutation and a variable penalty strategy to produce optimal results in a very short computational time. To validate the proposed model, a simulated case study of the wiring harness supplier of an AGV manufacturer has been studied.     

Performance evaluation for tandem multi-factory supply chains: an approximate solution

Predicting the performance of multistage manufacturing systems is usually viewed as challenging because of unexpected machine breakdowns, random processing times, uncertain inter-factory transportation times, etc. In this paper, the authors formulate an approximate model for the tandem manufacturing systems, where the inventory in each buffer is monitored based on the (s, Q) discipline. This model divides a multistage system into a series of primitive line segments, each of which is characterised by a continuous time discrete state Markov process. The model may be applied in two types of systems: (1) tandem flow lines with batch processing and (2) multi-factory manufacturing supply chain, where inter-factory material transportation is required. Based on the model, a number of commonly used performance measures, including throughput, inventory, transportation frequency, etc., can be estimated. These estimates may enable manufacturers to evaluate the performance of the systems, and hence improve the management of production and inventory.     

A paler shade of green: implications of green product deletion on supply chains

Product management activities by operations, marketing, and finance functions have typically focused on the innovation, acquisition, growth, and management of product lines and products. The same is true when considering product management for green products. The latter stages of critical strategic decisions related to product deletion or discontinuation have received less emphasis. In this conceptual paper, the focus is on green product deletion implications for supply chain management and operations. Organisations may view green product deletion as evolving from a deep green to a paler shade of green in their product offerings. A proposed strategic framework pays particular attention to the implications of the green product deletion decision for supply chain processes and operational competencies. In this situation, lessened organisational greenness needs to be weighed against other organisational and operational competencies. The strategic and inter-organisational relationships associated with this decision help set the stage for future research on this critical, yet neglected, organisational and operational supply chain issue.     

Distributed ledger technology in supply chains: a transaction cost perspective

With the emergence of distributed ledger technology (DLT), numerous practitioners and researchers have proclaimed its beneficial impact on supply chain transactions in the future. However, the vast majority of DLT initiatives are discontinued after a short period. With the full potential of DLT laying far down the road, especially managers in supply chain management (SCM) seek for short-term cost-saving effects of DLT in order to achieve long-term benefits of DLT in the future. However, the extant research has bypassed grounding long-term as well as short-term effects of DLT on supply chain transaction with empirical data. We address this shortcoming, following an abductive research approach and combining empirical data from a multiple case study design with the corresponding literature. Our study reveals that the effects of DLT on supply chain transactions are two-sided. We found six effects of DLT solutions that have a cost-reducing or cost avoidance impact on supply chain transactions. In addition, we found two effects that change the power distribution between buyers and suppliers in transactions and a single effect that reduces the dependency of supply chain transactions on third parties. While cost-reducing and avoidance as well as dependency-reducing effects are positive effects, the change in power distribution might come with disadvantages. With these findings, the paper provides the first empirical evidence of the impact of DLT on supply chain transactions, which will enable managers to improve their assessment of DLT usage in supply chains.     

Balanced and synchronized ordering in supply chains

This paper considers a supply chain with one supplier and multiple retailers in which base stock policies are practiced. Specifically, we consider two replenishment strategies: synchronized ordering and balanced ordering. We present compelling results to explain how the supplier may benefit from synchronized ordering under fixed order intervals and examine numerically the cost impact to the retailers under the two strategies. We also compare the results of synchronized ordering with randomized ordering times.     

Sustainable benchmarking of supply chains: the case of the food industry

Long-term organisational viability and competitiveness should not be evaluated solely in terms of financial measures. Investors, policy makers and other stakeholders increasingly seek to evaluate performance with respect to sustainability – the environmental, social and economic performance of an organisation. But measuring and improving the sustainability performance of supply chains is challenging. Using one of the world's most critical supply chains, the food supply chain, we introduce and apply a multi-stage procedure to help analytically evaluate supply chains’ sustainability performance. The method involves development of sustainability indicators, data collection, data transformation using rescaling and determining of importance ratings using the Analytic Hierarchy Process (AHP). The proposed methodology demonstrates how quantitative statistical data can be combined with expert opinion to construct an overall index of sustainability. Stakeholders can use the index to evaluate and guide sustainability performance of supply chains. Strengths and opportunities, as well as limitations of the methodology are discussed, and sensitivity analysis is performed.