基于服务网格的制造资源集成

提出了一种基于服务网格的制造资源集成方法，通过将服务网格技术引入制造行业，实现了制造资源的虚拟化，为制造资源提供了统一的接口和互操作协议、屏蔽平台及所使用技术的异构性。平台采用基于服务的协同工作流技术，在动态变化的环境中，能够根据用户需求优化业务逻辑及其执行过程，选择、配置和调度相应的制造资源完成指定的任务，实现跨组织的资源共享和任务协同。     

一种基于PDM的工作流管理服务框架的研究

工作流管理系统用来支持组织内部或组织之间的业务建模及业务过程的协作运行．在工作流过程定义及工作流实例运行时，针对系统中的数据流处理，提出一个支撑工作流管理系统运行的服务框架，框架中的服务相对独立，同时又互相协作．描述了应用背景和服务的意义并对设计原理进行形式化描述，采用接口表示服务间的协作关系，并给出一个可扩展的实现模式，用该框架设计实现了一个嵌入式工作流管理系统KE／PDM—Workflow．     

Atomicity Analysis of Service Composition across Organizations

Atomicity is a highly desirable property for achieving application consistency in service compositions. To achieve atomicity, a service composition should satisfy the atomicity sphere, a structural criterion for the backend processes of involved services. Existing analysis techniques for atomicity sphere generally assume complete knowledge of all involved backend processes. Such an assumption is invalid when some service providers do not release all details of their backend processes to service consumers outside the organizations. To address this problem, we propose a process algebraic framework to publish atomicity-equivalent public views from the backend processes. These public views extract relevant task properties and reveal only partial process details that service providers need to expose. Our framework enables the analysis of atomicity sphere for service compositions using these public views instead of their backend processes. This allows service consumers to choose suitable services such that their composition satisfies the atomicity sphere without disclosing the details of their backend processes. Based on the theoretical result, we present algorithms to construct atomicity-equivalent public views and to analyze the atomicity sphere for a service composition. Two case studies from supply chain and insurance domains are given to evaluate our proposal and demonstrate the applicability of our approach.     

A semantical framework to engineering WSBPEL processes

Web services promise the interoperability of various applications running on heterogeneous platforms over the Internet, and are gaining more and more attention. Web service composition refers to the process of combining Web services to provide value-added services, which has received much interest in supporting enterprize application integration. Industry standards for Web Service composition, such as WSBPEL, provide the notation and additional control mechanisms for the execution of business processes in Web service collaborations. However, these standards do not provide support for checking interesting properties related to Web Service and process behavior. In an attempt to fill this gap, we describe a formalization of WSBPEL business processes, that adds communications semantics to the specifications of interacting Web services, and uses a formal logic to model their dynamic behavior, which enables their formal analysis and the inference of relevant properties of the systems being built.     

A unified framework for managing Web-based services

The emergence of Web technologies enables a variety of Web-based service applications, which can be examined from business process integration, supply chain management, and knowledge management perspectives. To categorize existing Web-based services while foreseeing potential new types, a unified view is needed to represent the structures and processes of Web-based services. This paper proposes a general framework to identify essential structures and operations of Web-based services, and then models these components. We articulate the framework with Web technologies, such as Web service and semantic Web, multi-agent and peer-to-peer, and Web information retrieval and mining. Two comprehensive examples in insurance and knowledge services are used to elaborate the use of Web-based service framework in fulfilling business processes. This study synthesizes essential structures and processes of Web-based services to build a framework for researchers and practitioners to develop Web-based services and techniques.     

A Conversational Approach to the Interaction With Web Services

The emerging standards for the specification of Web Services support the publication of the static interfaces of the operations they may execute. However, little attention is paid to the management of long-lasting interactions between the service providers and their consumers. Although this is not an issue in the case of "one-shot" services, it challenges the provision of services requiring the exchange of multiple messages between the business partners. In this article, we present a conversational model supporting the management of long-lasting interactions where several messages have to be exchanged before the service is completed. Our model aims at facilitating the consumers during the service invocation because in this way the establishment of short-term business relations can be simplified. To this extent, we provide a computational framework that can be exploited to manage a conversation between the consumer and the service provider. Our framework is inspired from the research developed in Computational Linguistics and in the area of Multi-Agent Systems to manage human-to-computer and agent-to-agent dialog. However, we employ techniques suitable to comply with the emerging Web Service standards and with the scalability requirements of the Internet.     

A quantitative framework for security assurance evaluation and selection of cloud services: a case study

Due to the high adoption of cloud services, the protection of data and information is critical. Cloud service customers (CSCs) need help to obtain the authoritative assurances required for the cloud services and negotiate the cloud service contract based on the terms and conditions set by cloud service providers (CSPs). Several standards and guidelines are available for assessing cloud security. However, most of these standards and guidelines are complex and time-consuming to select a service or make an informed decision for CSCs. Moreover, the existing methods are insufficient to solve this problem because they are process-oriented, neglect the importance of stakeholder requirements, and lack a comprehensive and rigid analytic method that can aid decision-makers in making the right decisions. In this paper, we developed two evaluation techniques: (i) a quantitative cloud security assurance method to assess the security level of cloud services by measuring the critical security properties and (ii) a novel and rigid categorical analytical method that enables CSPs to identify the major problems in the system and assess how much gain can be achieved by solving each of them. The cloud security assurance method is based on two important metrics: security requirement and vulnerability. It assists CSCs in avoiding severe mistakes and making informed decisions while selecting a cloud service. Moreover, these methods support CSPs in improving the security level of cloud services and meet customer requirements. The proposed methods are validated using different case scenarios on a private cloud platform.

     

Quality management in service ecosystems

Service-oriented architectures and Web services mature and have become more widely accepted and used by industry. This growing adoption increased the demands for new ways of using Web service technology. Users start re-combining and mediating other providers’ services in ways that have not been anticipated by their original provider. Within organisations and cross-organisational communities, discoverable services are organised in repositories providing convenient access to adaptable end-to-end business processes. This idea is captured in the term Service Ecosystem. This paper addresses the question of how quality management can be performed in such service ecosystems. Service quality management is a key challenge when services are composed of a dynamic set of heterogeneous sub-services from different service providers. This paper contributes to this important area by developing a reference model of quality management in service ecosystems. We illustrate the application of the reference model in an exploratory case study. With this case study, we show how the reference model helps to derive requirements for the implementation and support of quality management in an exemplary service ecosystem in public administration.     

Industrial application integration using the unification approach to agent-enabled semantic SOA

Within the enterprise, information infrastructure as the mean to bring together different software applications is the key component to enable cooperation and information and knowledge exchange in an open-distributed environment. The paper addresses the issues of industrial application integration in business processes using agent-enabled service-oriented architectures (SOA). In this paper, we show that agent-enabled SOA can play an important role for service integration. Our framework combines Web services (WS) and intelligent agent technologies orchestrated by a business process management system. This framework looks for unification of agent and WS service models, is grounded in a semantic SOA of an agent platform and is supported by the Component Agent Platform Over .NET Framework agent platform tools. We describe the architecture and illustrate the approach by an industrial application scenario from petroleum wells’ drilling.     

支持智力资源服务的产品开发过程管理系统

现有产品开发过程缺乏有效的智力服务机制,难以支持动态的智力资源服务定制与技术更新.提出一个支持智力资源服务的开发过程管理系统,分析了服务单元与对象的构成要素,制定了基于服务单元模型的服务流程与数据接口规则,构建了以智力资源服务管理模块为中心的系统框架,使开发活动能够通过访问服务客户端来获取异地智力资源支持,实现分布式的智力资源应用.该系统提高了企业智力资源服务定制与应用能力,有利于服务技术更新.     

基于服务容器的应急救援地理信息平台研究与应用

根据信息技术的发展方向,对地理信息系统的基础架构和应用模式进行综合研究,在GIS服务和服务流程管理的基础上,引入了地理信息服务容器的概念,采用服务控件（Control）技术封装了地理信息服务的技术细节,设计了一个具有“热插拔”能力的服务管理平台框架,使得业务人员能够定制业务流程,插入业务应用,动态接入各个业务应用终端,满足应急响应实时性要求。     

Relooking at services science and services innovation

In lots of countries, service economy has become the dominant economy. Modern services industries require talents skillful at multidiscipline subjects including IT services, business models, management skills, psychology, etc. There is the rise of services science, service-oriented computing, and services computing. The multidiscipline features bring new challenges for services science. In this paper, we go beyond the traditional view of services and propose a three-layer framework for services science and services innovation. The framework covers service needs, service competencies, and service resources. We believe that these are the common building blocks and foundations for modern services industries. We use Amazon as an example to show the relevant of the framework for analyzing patterns of services innovation. We also use this framework to derive a set of service curricula for training talents for modern services.

The WSLA Framework: Specifying and Monitoring Service Level Agreements for Web Services

We describe a novel framework for specifying and monitoring Service Level Agreements (SLA) for Web Services. SLA monitoring and enforcement become increasingly important in a Web Service environment where enterprise applications and services rely on services that may be subscribed dynamically and on-demand. For economic and practical reasons, we want an automated provisioning process for both the service itself as well as the SLA managment system that measures and monitors the QoS parameters, checks the agreed-upon service levels, and reports violations to the authorized parties involved in the SLA management process. Our approach to these issues is presented in this paper. The Web Service Level Agreement (WSLA) framework is targeted at defining and monitoring SLAs for Web Services. Although WSLA has been designed for a Web Services environment, it is applicable as well to any inter-domain management scenario, such as business process and service management, or the management of networks, systems and applications in general. The WSLA framework consists of a flexible and extensible language based on XML Schema and a runtime architecture comprising several SLA monitoring services, which may be outsourced to third parties to ensure a maximum of objectivity. WSLA enables service customers and providers to unambiguously define a wide variety of SLAs, specify the SLA parameters and the way they are measured, and relate them to managed resource instrumentations. Upon receipt of an SLA specification, the WSLA monitoring services are automatically configured to enforce the SLA. An implementation of the WSLA framework, termed SLA Compliance Monitor, is publicly available as part of the IBM Web Services Toolkit.     

Retracted: Human factors of knowledge sharing intention among taiwanese enterprises: a preliminary study

Knowledge management (KM) is very important in the business world of today. The Taiwanese government has recognized the importance of KM in helping small and medium enterprises (SMEs) to innovate through both their internal core competencies and external resources. They have the KM promotion project to combine resources from the information service industry and the academic sector in order to assist SMEs, and have been attempting to introduce the process of KM since 1993. The motivation, opportunity, and ability (MOA) framework has been applied to study how this MOA availability drives knowledge sharing in large enterprises. This study investigates the factors or barriers that influence the intention of knowledge sharing in Taiwanese SMEs through the MOA framework. It should help business managers identify the motivational elements that can encourage investment in it, and then propose pragmatic suggestions for introducing KM initiatives in order to reinvigorate the numbers of KM‐implementing SMEs in Taiwan. © 2012 Wiley Periodicals, Inc.     

A Human-Centered Semantic Service Platform for the Digital Ecosystems Environment

Digital Ecosystems (DEST) have emerged with the purpose of enhancing communications among small and medium enterprises (SMEs) within the worldwide Business Ecosystem. However, because of the diversity and heterogeneity of the services in the DEST environment, existing commercial products or research outputs cannot be directly applied to this field so as to fulfill the requirements of SMEs. Human-centered computing has been applied to many areas, such as social classification, community-based ontology evolution, and more importantly, human-centered systems. In this paper, we propose a framework for a human-centered semantic service platform, in order to address the issue in the DEST environment. This framework incorporates the features of human-centered metadata publishing, maintenance and clustering, community-based ontology revolution and human-centered service retrieval, evaluation and ranking. To thoroughly validate the framework, we implement a prototype in the transport service domain, and conduct a series of evaluation experiments on the basis of this prototype.     

An authorization-based trust model for multiagent systems

In this paper an authorization-based trust model (ABTM) is described which is designed for managing access to services in a semi-open distributed environment. This is called a multiagent-based smart office environment. In this model, "trust" is defined as a set of authorization attributes that are granted by the owner of a service to the user of the service. Central to this model is a trust manager that redelegates authorizations from the service owner to the requesting user, based on access control policies that are specified by role labels which are assigned to a set of agents. The ABTM scheme is different from a centralized scheme, in which authorizations are granted directly by an authority. It is also different from a fully distributed system,where authorizations are granted based solely on the discretion of the owner of the services. The design philosophy is the separation of trust management and trust application to allow efficient management of access control in large-scale and dynamic environment, such as those that exist in multiagent systems.     

Context-based matching for Web service composition

In this paper, we propose a novel matching framework for Web service composition. The framework combines the concepts of Web service, context, and ontology. We adopt a broad definition of context for Web services, encompassing all information needed for enabling interactions between clients and providers. Context-based matching for Web services requires dealing with three major research thrusts: context categorization, modeling, and matching. We first propose an ontology-based categorization of contextual information in Web service environments. We then define a two-level mechanism for modeling Web service contexts. In the first level, service providers create context specifications using category-specific Web service languages and standards. In the second level, context specifications are enveloped by policies (called context policies) using WS-Policy standard. Finally, we present a peer-to-peer architecture for matching context policies. The architecture relies on a context matching engine, context policy assistants, and context community services. Community services implement rule-based techniques for comparing context policies. Recommended by: Zakaria Maamar     

Lifetime service level agreement management with autonomous agents for services provision

In the web services environment, service level agreements (SLA) refers to mutually agreed understandings and expectations between service consumers and providers on the service provision. Although management of SLA is critical to wide adoption of web services technologies in the real world, support for it is very limited nowadays, especially in web service composition scenarios. There lacks adequate frameworks and technologies supporting various SLA operations such as SLA formation, enforcement, and recovery. This paper presents a novel agent-based framework which utilises the agents’ ability of negotiation, interaction, and cooperation to facilitate autonomous SLA management in the context of service composition provision. Based on this framework, mechanisms for autonomous SLA operations are proposed and discussed. Results from simulations show that by integrating agents and web services the framework can address issues of SLA management drawn from sophisticated service composition scenarios.