An exploratory study for analyzing interactional processes of group discussion: the case of a focus group interview

The purposes of this study are (a) to establish a measurement for evaluating conversational impressions of group discussions, and (b) to make an exploratory investigation on their interactional processes which may affect to form those impressions. The impression rating and factor analysis undertaken first give us four factors concerning conversational impressions of “focus group interviews (FGIs)”: conversational activeness, conversational sequencing, the attitudes of participants and the relationships of participants. In relation to the factors of conversational activeness and conversational sequencing in particular, the microanalysis of four selected topical scenes from our database further shows that the behavior of the moderator and the interviewees is organized not independently but with reference to each other. The study thus emphasizes the importance of the integration of quantitative and qualitative approaches towards human interactions.

---

Intelligent agents and contracts: Is a conceptual rethink imperative?

The emergence of intelligent software agents that operate autonomously with little or no human intervention has generated many doctrinal questions at a conceptual level and has challenged the traditional rules of contract especially those relating to the intention as an essential requirement of any contract conclusion. In this paper, we will try to explore some of these challenges, and shed light on the conflict between the traditional contract theory and the transactional practice in the case of using intelligent software agents. We will try further to examine how intelligent software agents differ from other software applications, and consider then how such differences are legally relevant. This paper, however, is not intended to provide the final answer to all questions and challenges in this regard, but to identify the main components, and provide perspectives on how to deal with such issue.

ConKMeL: a contextual knowledge management framework to support multimedia e-Learning

As the latest stage of learning and training evolution, e-Learning is supposed to provide intelligent functionalities not only in processing multi-media education resources but also in supporting context-sensitive pedagogical education processes. Towards providing an integrated solution for intelligent multimedia e-Learning, this paper presents a context-aware knowledge management framework named ConKMeL. Proposed framework features a semantic context-based approach for representing and integrating information and knowledge in e-Learning. Requirement analysis in university e-Learning environments shows that knowledge communications are usually in a hybrid mode across different conceptual levels. Based on the fact, a multi-layer contextual knowledge representation model called KG (knowledge graph) is presented. Corresponding key issues in development such as context-based knowledge retrieval and logical knowledge interpretation are discussed. On the application side, a scenario-based learning case study is shown to demonstrate the concepts and techniques developed in the ConKMeL framework.

COMUNICAR: designing a multimedia, context-aware human-machine interface for cars

The European Union co-funded COMUNICAR (communication multimedia unit inside car) project designed and developed an integrated multimedia human–machine interface (HMI) able to manage a wide variety of driver information systems (from entertainment to safety). COMUNICAR proposed an innovative information provision paradigm, in which the on-vehicle HMI is able to tailor the delivery of the information in real time according to the actual driving context and the drivers workload. COMUNICAR adopted a user-centred design process involving an iterative development based on extensive user tests since the early phases of the project. This approach was particularly useful to define and improve the layout of the user interface and specify the rules that decide the scheduling and the modalities of the delivery of the information messages to the driver. This paper introduces the COMUNICAR concept and the user-centred flow of design. Then, a concrete case of user-test driven, iterative improvement of a systems functionality is presented. We also briefly describe two software tools that we have designed to enhance the development process in a user-centred perspective. Finally, the future evolution of the concept of smart and safe information scheduling is sketched and discussed.

---

Systems engineering methodologies, tacit knowledge and communities of practice

In the context of technology development and systems engineering, knowledge is typically treated as a complex information structure. In this view, knowledge can be stored in highly sophisticated data systems and processed by explicitly intelligent, software-based technologies. This paper argues that the current emphasis upon knowledge as information (or even data) is based upon a form of rationalism which is inappropriate for any comprehensive treatment of knowledge in the context of human-centred systems thinking. A human-centred perspective requires us to treat knowledge in human terms. The paper sets out the particular importance of tacit knowledge in this regard. It sets out two case studies which reveal the critical importance of a careful treatment of tacit knowledge for success in two complex, technology-driven projects.

Connecting the family with awareness systems

Awareness systems have attracted significant research interest for their potential to support interpersonal relationships. Investigations of awareness systems for the domestic environment have suggested that such systems can help individuals stay in touch with dear friends or family and provide affective benefits to their users. Our research provides empirical evidence to refine and substantiate such suggestions. We report our experience with designing and evaluating the ASTRA awareness system, for connecting households and mobile family members. We introduce the concept of connectedness and its measurement through the Affective Benefits and Costs of communication questionnaire (ABC-Q). We inform results that testify the benefits of sharing experiences at the moment they happen without interrupting potential receivers. Finally, we document the role that lightweight, picture-based communication can play in the range of communication media available.

---

The status of machine ethics: a report from the AAAI Symposium

This paper is a summary and evaluation of work presented at the AAAI 2005 Fall Symposium on Machine Ethics that brought together participants from the fields of Computer Science and Philosophy to the end of clarifying the nature of this newly emerging field and discussing different approaches one could take towards realizing the ultimate goal of creating an ethical machine.

Managing the false alarms: A framework for assurance and verification of surveillance monitoring

This article discusses methods to support assurance of surveillance monitoring and compliance verification knowledge management (CV-KM). The discussion includes aspects of primary monitoring systems, the different environments in which they operate, the verification problem solving and decision making tasks, the problem structure, and the coordination of the review process to facilitate truth maintenance and regulatory Meta rules. Based on the ALCOD (Alert Coding) prototype developed with the Surveillance Division of the Australian Stock Exchange (ASX), the surveillance operation is considered a primary monitoring function with the analysis of the resulting output the second-tier monitoring function—the assurance component.

Artificial immune systems—today and tomorrow

In this position paper, we argue that the field of artificial immune systems (AIS) has reached an impasse. For many years, immune inspired algorithms, whilst having some degree of success, have been limited by the lack of theoretical advances, the adoption of a naive immune inspired approach and the limited application of AIS to challenging problems. We review the current state of the AIS approach, and suggest a number of challenges to the AIS community that can be undertaken to help move the area forward.

The 2007 IEEE CEC simulated car racing competition

This paper describes the simulated car racing competition that was arranged as part of the 2007 IEEE Congress on Evolutionary Computation. Both the game that was used as the domain for the competition, the controllers submitted as entries to the competition and its results are presented. With this paper, we hope to provide some insight into the efficacy of various computational intelligence methods on a well-defined game task, as well as an example of one way of running a competition. In the process, we provide a set of reference results for those who wish to use the simplerace game to benchmark their own algorithms. The paper is co-authored by the organizers and participants of the competition.

---

Multilingual language resources and interoperability

This article introduces the topic of “Multilingual language resources and interoperability”. We start with a taxonomy and parameters for classifying language resources. Later we provide examples and issues of interoperatability, and resource architectures to solve such issues. Finally we discuss aspects of linguistic formalisms and interoperability.

Experimental evaluation of a tide prediction display based on the ecological interface design framework

This study evaluates whether the approach of ecological interface design (EID) can be applied to natural systems. Whereas the EID has proved its worth in a number of studies done at interfaces for complex artificial systems, its application to natural systems is just emerging. A display was designed for tide predictions. This new tidal display, referred to as the ecological document (ED), was evaluated against a classical table format and a commercially available graphical display, to assess the cognitive contribution of the ED to user performance for maritime novices and experts. The results are that the ED leads to less misreading, shorter response times, and a subjective preference among novices and experts. In particular, response times to questions concerning abstract functions of the domain decrease with the use of the ED. Thus, a document reflecting the domain can significantly improve information retrieval, and in particular cognitive processing on abstract functions.

Supporting scenario evolution

Scenarios have been shown to be very helpful in identifying and communicating requirements for computer-based systems (CBSs). However, they appear not to be applicable to the rest of the CBS development process. Making scenarios more useful for the entire software development lifecycle requires integrating scenarios to other representations used during CBS development. This integration is achieved with tracing technology. Having integrated scenarios into the entire software development lifecycle creates the necessity to maintain scenarios through the inevitable changes that they and other documents undergo and to subject them to configuration management. We have prototyped automated support for full-lifecycle scenario management and have applied it to some non-trivial systems.This paper is an amalgamation and extension of the conference papers numbered 8, 9, 10, and 11 in the bibliography of this paper.

---

Methods for quantitative usability requirements: a case study on the development of the user interface of a mobile phone

Quantitative usability requirements are a critical but challenging, and hence an often neglected aspect of a usability engineering process. A case study is described where quantitative usability requirements played a key role in the development of a new user interface of a mobile phone. Within the practical constraints of the project, existing methods for determining usability requirements and evaluating the extent to which these are met, could not be applied as such, therefore tailored methods had to be developed. These methods and their applications are discussed.

---

Co-presence, collaboration, and control in environmental studies

In this paper, we describe a framework for synchronous collaborative visualization and remote control in the agricultural domain. The framework builds on “Second Life” (SL), a popular networked online 3D virtual world, where users are represented as avatars (graphical self-representations). Co-presence in SL takes the form of instant (real-time) two-way interaction among two or more avatars. The aim of our work is to facilitate co-presence for sharing knowledge and exchanging wisdom about environmental practices. In order to establish a realistic simulated context for communication in SL, virtual counterparts of real devices are created in the virtual world. Specifically, we aim to represent field servers that sense and monitor fields such as rice paddies and vineyards. The Twin-World Mediator (TWM) is developed in order to replicate the behavior of real devices in virtual counterparts, and to facilitate seamless communication between real and virtual world. The TWM is an easy-to-use, extensible, and flexible communication framework. A small study demonstrated how the TWM can support collaboration and experience sharing in the agricultural domain.

Computers and knowledge: a dialogical approach

Artificial intelligence researchers interested in knowledge and in designing and implementing digitized artifacts for representing or sharing knowledge play a crucial role in the development of a knowledge-based economy. They help answer the question of how the computer devices they develop can be appropriated by the collectives that manage the flow of knowledge and the know-how underlying human organizations. A dialogical, constructivist view of interaction processes permits theorizing the role of digital tools, seen as sociotechnical devices that serve both as resources and as sources of communication within our organizations.

LuxTrace: indoor positioning using building illumination

Tracking location is challenging due to the numerous constraints of practical systems including, but not limited to global cost, device volume and weight, scalability and accuracy; these constraints are typically more severe for systems that should be wearable and used indoors. We investigate the use of wearable solar cells to track changing light conditions (a concept that we named LuxTrace) as a source of user displacement and activity data. We evaluate constraints of this approach and present results from an experimental validation of displacement and activity estimation. The results indicate that a distance estimation accuracy of 21 cm (80% quantile) can be achieved. A simple method to combine LuxTrace with complementary absolute location estimation methods is also presented. We apply carpet-like distributed RFID tags to demonstrate online learning of new lighting environments.

---

ONTRACK: Dynamically adapting music playback to support navigation

Listening to music on personal, digital devices whilst mobile is an enjoyable, everyday activity. We explore a scheme for exploiting this practice to immerse listeners in navigation cues. Our prototype, ONTRACK, continuously adapts audio, modifying the spatial balance and volume to lead listeners to their target destination. First we report on an initial lab-based evaluation that demonstrated the approach’s efficacy: users were able to complete tasks within a reasonable time and their subjective feedback was positive. Encouraged by these results we constructed a handheld prototype. Here, we discuss this implementation and the results of field-trials. These indicate that even with a low-fidelity realisation of the concept, users can quite effectively navigate complicated routes.

---

Scientific models and ethical issues in hybrid bionic systems research

Research on hybrid bionic systems (HBSs) is still in its infancy but promising results have already been achieved in laboratories. Experiments on humans and animals show that artificial devices can be controlled by neural signals. These results suggest that HBS technologies can be employed to restore sensorimotor functionalities in disabled and elderly people. At the same time, HBS research raises ethical concerns related to possible exogenous and endogenous limitations to human autonomy and freedom. The analysis of these concerns requires reflecting on the availability of scientific models accounting for key aspects of sensorimotor coordination and plastic adaptation mechanisms in the brain.

---

Multimodal support to group dynamics

The complexity of group dynamics occurring in small group interactions often hinders the performance of teams. The availability of rich multimodal information about what is going on during the meeting makes it possible to explore the possibility of providing support to dysfunctional teams from facilitation to training sessions addressing both the individuals and the group as a whole. A necessary step in this direction is that of capturing and understanding group dynamics. In this paper, we discuss a particular scenario, in which meeting participants receive multimedia feedback on their relational behaviour, as a first step towards increasing self-awareness. We describe the background and the motivation for a coding scheme for annotating meeting recordings partially inspired by the Bales’ Interaction Process Analysis. This coding scheme was aimed at identifying suitable observable behavioural sequences. The study is complemented with an experimental investigation on the acceptability of such a service.

---