Understanding the "personological" basis of employee withdrawal: The influence of affective disposition on employee tardiness, early departure, and absenteeism.

This study investigated the impact of positive affectivity (PA) and negative affectivity (NA) on employee tardiness, early departure, and absenteeism, controlling for demographic, job-related, and environmental variables. The 3 temporary withdrawal measures were collected from organizational records in the 12 months following the survey. The LISREL analysis was based on a sample of 362 blue-collar employees from a multinational automotive manufacturer. The results indicate that individuals high in PA were associated with increased tardiness and early departure but decreased absenteeism. Individuals high in NA were associated with increased early departure. In terms of moderator effects, job satisfaction had a significant negative impact for individuals low in PA in predicting tardiness and early departure, whereas job satisfaction displayed a significant negative relationship with early departure for individuals high in NA. Implications of the findings are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Coping with job stress and burnout in the human services.

Conducted a mail survey of 141 human service workers (aged 25–65 yrs) to investigate the effects of coping on psychological strain and burnout produced by job stress. The survey assessed job stressors and coping strategies with open-ended questions and measured strain using closed-ended alienation, satisfaction, and symptom scales. Because previous research suggested that individual coping responses do not alleviate strain produced by job stress, the survey elicited information on group coping (social support) and on coping strategies initiated by agencies. Job stress was associated with high levels of strain, and group coping with low levels, but individual responses had little effect. Although Ss identified many strategies that agencies could use to reduce stress and strain, actual use of such strategies was slight. Because men and women worked in the same jobs, no sex differences in individual coping were predicted and none were found; women, however, reported more social support than men. There was no evidence for moderating (interaction) effects of stress and coping on strain. Results suggest that social service agencies should take actions to reduce stress among employees. (57 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Should negative affectivity remain an unmeasured variable in the study of job stress?

We predicted that the dispositional construct negative affectivity (NA) would be related to self-report measures of job stress and job strain and that observed relationships between these stress and strain measures would be inflated considerably by NA. Results of a study of 497 managers and professionals were largely consistent with those expectations. Thus, we discuss implications for NA as both a methodological nuisance and a substantive cause of stressful work events, and conclude that NA should no longer remain an unmeasured variable in the study of job stress. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Subjective expectation, outcome discrepancy, and job satisfaction.

Investigated subjective expectation as a source of satisfaction valence associated with job outcomes. Four variables were of major interest: desired outcome, actual outcome, subjective expectation, and job satisfaction. The following hypotheses were tested, using 3 measures of satisfaction in a laboratory analog study with 120 undergraduates: (a) A positive linear relationship exists between "actual outcome–desired outcome" discrepancy and job satisfaction. (b) A negative linear relationship exists between subjective expectation and job satisfaction. Results on all dependent measures support the 1st hypothesis. Support for the 2nd hypothesis was evident but not consistent across the 3 satisfaction measures. The problem of equivalence of satisfaction measures is discussed, as is the relationship of the results to existing research and implications for further investigation. (French summary) (21 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The role of negative affectivity in the association between attributions and marital satisfaction.

Structural equation modeling with latent variables was used to test whether negative affectivity, or the cross-situational tendency to experience and express negative thoughts and feelings, correlates with spouses' attributions for relationship events and accounts for the association between attributions and satisfaction. 80 married couples completed measures of marital satisfaction, attributions, and negative affectivity. Spouses high in negative affectivity tended to make maladaptive attributions, but spouses' attributions were unrelated to the level of negative affectivity reported by the partner. Attributions and marital satisfaction remained associated among husbands and wives after controlling for negative affectivity. These findings clarify the link between attributions and marital satisfaction and raise the possibility that negative affectivity contributes to the attributions that spouses make for negative events in marriage. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Gender harassment, job satisfaction, and distress among employed White and minority women.

This study tested the hypotheses that gender harassment is related to decreased job satisfaction and increased distress, and that White and minority women differ in their responses to it, in a sample of 385 women office workers. Over 70% reported exposure to gender harassment at work. As predicted, frequency of harassment was negatively correlated with job satisfaction and positively associated with an index of distress, assessed by self-reported somatic complaints, the Center for Epidemiological Studies Depression Scale (Radloff, 1997), and the reported use of alcohol for palliative coping. Minority status was unrelated to frequency of reported harassment or to responses to it. The tendency to focus on negative aspects of self and environment (negative affectivity) was statistically controlled. Findings indicate that gender harassment is a commonplace workplace stressor that warrants serious attention. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Emotional exhaustion as a predictor of job performance and voluntary turnover.

Recent research suggests that a better understanding of emotional exhaustion requires the development of new theoretical perspectives. To that end, with the conservation of resources model (COR) as the theoretical framework, the present 1-year longitudinal study was undertaken. Composed of 52 social welfare workers, this research examined the relationship of emotional exhaustion to job satisfaction, voluntary turnover, and job performance. Positive affectivity (PA) and negative affectivity (NA) were used as control variables. Whereas emotional exhaustion was unrelated to job satisfaction, it was associated with both performance and subsequent turnover. In addition, the relationship between emotional exhaustion and performance and also between emotional exhaustion and turnover remained significant above and beyond the effects of PA and NA. Future research directions and implications of the findings are introduced. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Moderating Effect of Negative Affectivity in the Procedural Justice-Job Satisfaction Relation.

We examined the potential moderating effect of negative affectivity in the relation between perceptions of procedural justice and job satisfaction in two studies. In the first study, we conducted a cross-sectional survey of 232 individuals working for a Canadian public-sector organization that was being partially privatized. In the second study, we conducted a two-wave panel study of 173 university students participating in a co-operative education work term. In both studies, we found that the relation between procedural justice and job satisfaction was stronger for those who were low in negative affectivity than for those who were high in negative affectivity. These findings support the notion that employee dispositions influence the manner in which organizational factors are perceived. In addition, these findings suggest that fair procedures do not uniformly result in positive organizational outcomes (i.e., job satisfaction). (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Adjustment to occupational stress: The relationship of perceived control to effectiveness of coping strategies.

A sample of 187 medical center nurses described 2 stressful occupational episodes varying in perceived controllability and provided information regarding the coping strategies used. Outcome measures assessed effectiveness of coping across 3 dimensions: perceived coping effectiveness, job affect, and psychological adjustment. Negative affectivity was measured to control for its tendency to inflate stress-adjustment relationships. Use of problem-solving strategies was related to perceived coping effectiveness only for high-control episodes. However, differential use of coping across levels of controllability was not related to job affect or psychological adjustment. Avoidant coping was strongly associated with negative affect at work. In contrast, problem-reappraisal and problem-solving strategies were related to positive affect at work. Implications for theory and practice are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Coping, negative affectivity, and the work environment: Additive and interactive predictors of mental health.

The present study tested the hypothesis that direct coping would moderate relations between work stress and mental health outcome, whereas suppression (a form of emotion-focused coping) would show an overall effect on outcome. Data on coping, perceived work demand and support, and affective symptoms were obtained from trainee teachers (N?=?157). The results supported the hypothesis. Gender differences also were observed; men reported more use of suppression than did women. In addition, negative affectivity (NA) was examined as a confounding variable and as an index of reactivity in stress–outcome relations. NA acted to inflate associations between work perceptions and affective symptoms, but it was also a significant moderator variable; high NA subjects showed greater reactivity to work demand than did low NA subjects. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A Lengthy Look at the Daily Grind: Time Series Analysis of Events, Mood, Stress, and Satisfaction.

The present study investigated processes by which job stress and satisfaction unfold over time by examining the relations between daily stressful events, mood, and these variables. Using a Web-based daily survey of stressor events, perceived strain, mood, and job satisfaction completed by 14 university workers, 1,060 occasions of data were collected. Transfer function analysis, a multivariate version of time series analysis, was used to examine the data for relationships among the measured variables after factoring out the contaminating influences of serial dependency. Results revealed a contrast effect in which a stressful event associated positively with higher strain on the same day and associated negatively with strain on the following day. Perceived strain increased over the course of a semester for a majority of participants, suggesting that effects of stress build over time. Finally, the data were consistent with the notion that job satisfaction is a distal outcome that is mediated by perceived strain. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Afferent mechanism of cortical myoclonus studied by proprioception-related SEPs

This questionnaire study examined perceived sources of stress and satisfaction at work among 121 mental health staff members. Five factors were derived from principal component analysis of sources of work stress items (stress from: role, poor support, clients, future, and overload), and accounted for 70% of the total variance. Four factors were derived from the items related to sources of job satisfaction (satisfaction from: career, working with people, management, and money), accounting for 68% of the variance. The associations of these factors with sociodemographic and job characteristics were examined, and they were entered as explanatory variables into regression models predicting mental health, burnout, and job satisfaction. Stress from "overload" was associated with being based outside an in-patient ward, and with emotional exhaustion and worse mental health. Stress related to the "future" was associated with not being white. Stress from "clients" was associated with the "depersonalization" component of burnout. Higher job satisfaction was associated with "management" and "working with people" as sources of satisfaction, whereas emotional exhaustion and poorer mental health were associated with less "career" satisfaction.     

Moderating influence of self-esteem on relationships between job complexity, performance, and satisfaction.

Administered the Job Diagnostic Survey, the Tennessee Self-Concept Scale, and measures of job complexity, job performance, and sense of competence to 166 15–22 yr old 1st-, 2nd-, 3rd-, and 4th-yr electrical apprentices. The measures were readministered 20 mo later to 92 of the original 1st- and 2nd-yr Ss to investigate the moderating influence of employee self-esteem on relationships between organizational variables. Analysis showed that global self-esteem and sense of competence did not moderate relationships between (1) job satisfaction and job performance and (2) job complexity and job performance or job satisfaction. It is suggested that the moderating effect of self-esteem on relationships involving job satisfaction, performance, and complexity may have little practical consequence. (39 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The impact of dependent-care responsibility and gender on work attitudes.

On the basis of a survey of 18,120 federal employees in dual-income households, six 5-stage hierarchical multiple regression analyses, controlling for 10 demographic variables, assessed the impact of child care, elder care, and gender on work–family balance and various facets of job satisfaction. Elder-care responsibility was associated with lower levels of satisfaction with perceived organizational support, pay, leave benefits, and work–family balance, whereas the negative main effects of child care were limited to leave benefits and work–family balance. However, child-care responsibility also interacted with gender: Its negative influence was greater on women's work–family balance and leave satisfaction. Decrements in satisfaction associated with dependent care on the "sandwich generation" were additive, not interactive. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Measuring job stressors and strains: where we have been, where we are, and where we need to go

This article examines assessment approaches and specific measures used by job-stress researchers to characterize aspects of work and the working environment (potential job stressors) and workers' reactions to these working conditions (strains). Self-report instruments, observational approaches, and physiological indicators are described. Problematic areas (e.g., the use of overlapping stressor and strain measures) and contemporary issues affecting job stress assessment (e.g., negative affectivity) are discussed. Recommendations regarding instrument selection and measurement improvements are offered. It is concluded that closer attention to measurement-related issues is critical to the advancement of knowledge in the field. Important needs include the identification and more frequent use of objective measures, the increased use of triangulation strategies, and a careful examination of the adequacy of existing constructs and measures for capturing the demands of contemporary work.     

A longitudinal study of relations between job stressors and job strains while controlling for prior negative affectivity and strains.

Interpretation of observed relations between job stressors and job strains in cross-sectional surveys is often ambiguous because of possible 3rd variables (both stable background factors, such as personality, and transitory occasion factors, such as mood). In this longitudinal study, negative affectivity (NA) and strains were assessed both in college and later on the job. Stressors were assessed only on the job. Evidence was found that some background factors affected measures of job stressors and job strains in that college measures were significantly related to subsequent measures on the job. Relations between job stressors and job strains, however, were in most cases not affected significantly when prior strains and NA were controlled for. Furthermore, the results suggested that NA measures are subject to occasion factors. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A test of the demand–control/support model of work stress in correctional officers.

The demand–control/support model of work stress was tested in a sample of 419 correctional officers. The results suggest a link between certain work characteristics (high demands, low control, and low support) and strain symptoms (e.g., psychological distress, job dissatisfaction) as well as with negative affectivity (NA). On the other hand, other job characteristics (high demands and high control) were associated with positive behavioral outcomes (seeking feedback, looking at work as a challenge). Workers in high-isolation strain jobs with the greatest work exposure showed higher levels of strain and NA than workers with less experience working in the same job. Results suggest that work experience may affect long-term personality evolution. It is concluded that studies that control for the nuisance aspects of trait NA may underestimate the impact of the work environment on strain. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Panel analysis of the moderating effects of commitment on job satisfaction, intent to quit, and health following organizational change.

Examined the moderating effects of organizational commitment on the relationship of stress with job satisfaction, intent to quit, and health during organizational turmoil. Panel data were provided by hospital employees surveyed before and after a major divisional consolidation. Findings indicated that commitment buffered the relationship between stress and job displeasure (a canonically derived variate combining residualized job satisfaction, intent to quit, and irritation). Stress increased job displeasure only when commitment was low. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Managerial coping with organizational change: A dispositional perspective.

In a departure from the organizational development literature, this study hypothesized that managerial responses to organizational change are influenced by 7 dispositional traits (locus of control, generalized self-efficacy, self-esteem, positive affectivity, openness to experience, tolerance for ambiguity, and risk aversion). Data were collected from 6 organizations (N?=?514) to test the hypotheses. The 7 traits were reduced to 2 factors: Positive Self-Concept and Risk Tolerance. Both of these trait factors significantly predicted self-reports and independent assessments of coping with change. Results also indicated that coping with organizational change was related to extrinsic (salary, job level, plateauing, job performance) and intrinsic (organizational commitment, job satisfaction) career outcomes and that coping mediated roughly half of the relationships between the dispositional factors and these career outcomes. (PsycINFO Database Record (c) 2010 APA, all rights reserved)