Are online discussions enough to constitute communities of practice in professional domain? A case study of ergonomics’ practice in France

The goal of our research is to characterise how online discussions may provide support to the construction of a Virtual Community of Practice, as a way to develop a profession. To do so, we investigate the functions (sharing information, resources or experience) and the nature of knowledge (e.g. methodology and trends of ergonomics) exchanged on Ergoliste, a French-speaking online mailing list dedicated to ergonomics, as well as the status of participants. Our results reveal that the list has both informative and formative functions as it deals with sharing/seeking information, resources and experience, mainly between experts and novices in ergonomics, exchanging about situated and circumstantiated aspects of practices. Finally, these results are complemented by interviews with list participants which on the one hand confirm the main functions of the list and, on the other hand, reveal divergence in the perception that list participants belonging to a “community” structured only around this list. This research opens some prospects for more longitudinal investigations of the contents of the list, to analyse more deeply how the list can be viewed as an efficient tool to co-elaborate knowledge about ergonomics and its development.     

Supporting the design of office layout meeting ergonomics requirements

This paper proposes a method and an information technology tool aiming to support the ergonomics layout design of individual workstations in a given space (building). The proposed method shares common ideas with previous generic methods for office layout. However, it goes a step forward and focuses on the cognitive tasks which have to be carried out by the designer or the design team trying to alleviate them. This is achieved in two ways: (i) by decomposing the layout design problem to six main stages, during which only a limited number of variables and requirements are considered and (ii) by converting the ergonomics requirements to functional design guidelines. The information technology tool (ErgoOffice 0.1) automates certain phases of the layout design process, and supports the design team either by its editing and graphical facilities or by providing adequate memory support.     

基于图库的机床人机工程设计方法研究及应用

应用人机工程学的知识组织并建立了内容丰富的系列化、标准化的操作件图库,提出了一种基于图库的机床人机工程设计方法,并借助于数据库技术、参数化技术以及AutoCAD的二次开发技术Arx开发了可直接用于典型机床操作件的人机设计软件模块。经实践证明,这种方法是可行的,并可应用于其他机电产品的设计中。     

Application of the QFD as a design approach to ensure comfort in using hand tools: Can the design team complete the House of Quality appropriately?

Quality Function Deployment is proposed as an effective design method to integrate ergonomics needs and comfort into hand tool design because it explicitly addresses the translation of customer needs into engineering characteristics. A crucial step during QFD concerns the linking of engineering characteristics to customer needs in the House of Quality by the design team. It is generally assumed (looking at all the QFD success stories) that design teams can accurately predict the correlations between customer needs and engineering characteristics (also referred to as “Whats”/“Hows” correlations). This paper explicitly tests this assumption by comparing the “Whats”/“Hows” correlations estimated by a design team with those observed in a systematic user evaluation study, which has not been done before. Testing the assumption is important, because inaccurate estimates may lead to ergonomically ineffective (re)design of hand tools and a waste of company resources. Results revealed that the design team's correlation estimates were not as accurate as is generally assumed. Twenty-five percent of the estimates differed significantly with those observed in the user evaluation study. Thus, QFD is a useful method to assist design teams in designing ergonomically more comfortable hand tools, but only on the condition that the correlations between customer needs and engineering characteristics are validated, preferably by means of a systematic user evaluation study.     

Ergonomics action research I: shifting from hypothesis testing to experiential learning

This paper presents the case for the need for ‘Action Research’ (AR) approaches to gain understanding of how ergonomics considerations can best be integrated into the design of new work systems. The AR researchers work collaboratively with other stakeholders to solve a real-world problem: gaining insight into the problem and factors influencing solution building from an embedded position in the development process. This experience is interpreted in terms of available theory and can support further theory development. This non-experimental approach can help provide practical new approaches for integrating ergonomics considerations into real work system design processes. The AR approach suffers from a lack of acceptance by conventionally trained scientists. This paper aims to help overcome this weakness by developing the underlying theory and rationale for using AR approaches in ergonomics research. We propose further development of hybrid approaches which incorporate other evaluation techniques to extend the knowledge gains from AR projects.

Practitioner Summary: Researchers should engage directly with organisations in ergonomics projects so that they can better understand the challenges and needs of practitioners who are trying to apply available scientific knowledge in their own unique context. Such ‘Action Research’ could help develop theory and approaches useful to improve mobilisation and application of ergonomics knowledge in organisations.     

How can ergonomics influence design? Moving from research findings to future systems

Ergonomics design is about the creation of future work. So how can ergonomics research support and inform design if its findings are cast in a language oriented towards current work derived from field observations or laboratory settings? In this paper we assess instances of three different strands (experimental, ethnomethodological, and surveys) of ergonomics research on paper flight strips in air traffic control, for how they analytically confront future work and how they make the findings relevant or credible with respect to future work. How these justifications come about, or how valid (or well argued for) they are, is rarely considered in the ergonomics literature. All three strands appear to rely on rhetoric and argument as well as method and analysis, to justify findings in terms of their future applicability. Closing the gap between research results and future work is an important aim of the ergonomic enterprise. Better understanding of the processes necessary to bridge this gap may be critical for progress in ergonomics research and for the use of its findings in actual design processes.     

How can ergonomics influence design? Moving from research findings to future systems

Ergonomics design is about the creation of future work. So how can ergonomics research support and inform design if its findings are cast in a language oriented towards current work derived from field observations or laboratory settings? In this paper we assess instances of three different strands (experimental, ethnomethodological, and surveys) of ergonomics research on paper flight strips in air traffic control, for how they analytically confront future work and how they make the findings relevant or credible with respect to future work. How these justifications come about, or how valid (or well argued for) they are, is rarely considered in the ergonomics literature. All three strands appear to rely on rhetoric and argument as well as method and analysis, to justify findings in terms of their future applicability. Closing the gap between research results and future work is an important aim of the ergonomic enterprise. Better understanding of the processes necessary to bridge this gap may be critical for progress in ergonomics research and for the use of its findings in actual design processes.     

基于H-anim的数字化人机设计研究*

为实现数字化人机工程,引入数字化人体模型来统一表达人机测量尺度、肢体动作特征和作业空间范围等人机要素,并提出基于H-anim的数字化人体建模方法,结合VRML原型节点建立了三维的,具有真实感的人体尺寸模型,利用EAI技术仿真人体动作行为。最后,以机床为对象,构建了计算机辅助人机设计系统,实现了操作空间的可见性、可及性与宜人性人机评价。     

Weaving variability into domain metamodels

Domain-specific modeling languages (DSMLs) are the essence of MDE. A DSML describes the concepts of a particular domain in a metamodel, as well as their relationships. Using a DSML, it is possible to describe a wide range of different models that often share a common base and vary on some parts. On the one hand, some current approaches tend to distinguish the variability language from the DSMLs themselves, implying greater learning curve for DSMLs stakeholders and a significant overhead in product line engineering. On the other hand, approaches integrating variability in DSMLs lack generality and tool support. We argue that aspect-oriented modeling techniques enabling flexible metamodel composition and results obtained by the software product line community to manage and resolve variability form the pillars for a solution for integrating variability into DSMLs. In this article, we consider variability as an independent and generic aspect to be woven into the DSML. In particular, we detail how variability is woven and how to perform product line derivation. We validate our approach through the weaving of variability into two different metamodels: Ecore??widely used for DSML definition??and SmartAdapters, our aspect model weaver. These results emphasize how new abilities of the language can be provided by this means.     

Ergonomics of Consumer Products

The author outlines the recent ergonomics trends in the design of consumer products in Japan. He gives his opinion of how ergonomics will develop in Japan on the basis of these trends. In general it is clear that there will be rapid development in ergonomics with respect to consumer products in Japan.     

Computer-aided ergonomics: a case study of incorporating ergonomics analyses into workplace design

One of the primary goals of computer-aided ergonomics is to develop software tools that allow ergonomics information to be accessed at the earliest stages of design. This case study discusses a PC-based software program that allows a designer to quantify a worker's biomechanical risk for injury based on a proposed workplace design. The program couples an established software tool for biomechanical analysis, the Three-Dimensional Static Strength Prediction Program (3DSSPP), with a widely used computer-aided design software package, AutoCAD. The use of this "3DSSPP/AutoCAD interface" in the proactive analysis of an automotive assembly task is described and the results compared with an independent assessment using observations of workers performing the same task. Both studies yield similar conclusions, suggesting that proactive use of software such as the 3DSSPP/AutoCAD interface may be a valid tool in evaluating proposed workplace designs. In this context, issues in the analysis of workplace designs regarding the use of supporting ergonomic tools, assumptions, and posture selection are discussed.     

The next 50 years: future challenges and opportunities for empathy in our science

To stay relevant and applicable in a rapidly changing world, ergonomics must meet several challenges. The paper explores these challenges and how the profession might respond. It is proposed that there are opportunities, and a need, to embrace empathy as a legitimate and useful tool. Empathy has value in three main areas. In research we can broaden our understanding of people and situations, learning ‘why’ as well as ‘how and what’ people do. Second, by identifying with the emotional as well as intellectual concerns of sponsors and colleagues from other professions, we inspire trust and confidence, adding value to our collective efforts in collaborative work. Third, through methods such as role-playing and story telling, empathy is a powerful tool for getting ergonomics issues across to implementers and influencing outcomes. Care is needed to balance empathy with systematic observation in the tradition of the scientific method; the power of empathy is in combining it with objective methods to make full use of our abilities as human scientists.     

无人机地面控制台人机布局优化设计

无人机地面控制台布局直接关系到无人机的发射和飞行安全。在对无人机 地面控制台进行人机工程分析的基础上,结合控制台布局的设计原则和“人”的因素,提出了 无人机控制台布局的改进方法。以某型号无人机控制台布局设计优化为实例,应用Jack 软 件对布局进行了视域、可达域的分析,验证了改进后方案的合理性。     

Green ergonomics: definition and scope

This paper demonstrates that the goals of ergonomics (i.e. effectiveness, efficiency, health, safety and usability) are closely aligned with the goals of design for environmental sustainability. In this paper, the term ‘green ergonomics’ is conceptualised to specifically describe ergonomics interventions with a pro-nature emphasis. Green ergonomics is focused on the bi-directional connections between human systems and nature. This involves looking at (1) how ergonomics design and evaluation might be used to conserve, preserve, and restore nature and (2) how ecosystem services might be harnessed to facilitate the improved wellbeing and effectiveness of human systems. The paper proposes the scope of green ergonomics based on these bi-directional relationships in the areas of the design of low resource systems and products, the design of green jobs, and the design for behaviour change. Suggestions for further work in the green ergonomics domain are also made.

Practitioner Summary: Given the enormous environmental challenges facing modern industrial society, this paper encourages ergonomics science to embrace a pro-nature understanding of work design and research. This paper sets out the role for green ergonomics based on an appreciation of the human–nature connections that have been integrated with our understanding of ergonomics science and practice.     

Green buildings need good ergonomics

A retrospective post-occupancy evaluation survey of 44 occupants in two Leadership in Energy and Environmental Design (LEED) Platinum buildings on a US college campus is reported. The Internet survey covered a range of indoor environment and ergonomics issues. Results show that working in these buildings were a generally positive experience for their health, performance and satisfaction. However, in one building there were persistent issues of variability in air temperature, air freshness, air quality and noise that affected the perceived health and performance of the occupants. Although the buildings were energy-efficient and sustainable structures, ergonomics design issues were identified. Implications for the role of ergonomics in green buildings and in the US LEED rating system are discussed.

Practitioner Summary: This survey identified a number of ergonomics design issues present in the LEED Platinum energy-efficient and sustainable buildings that were studied. These results highlight the importance of integrating ergonomics design into green buildings as a component in the US LEED rating system.     

Dissemination and use of a participatory ergonomics guide for workplaces

Musculoskeletal disorders (MSDs) result in lost-time injury claims and lost productivity worldwide, placing a substantial burden on workers and workplaces. Participatory ergonomics (PE) is a popular approach to reducing MSDs; however, there are challenges to implementing PE programmes. Using evidence to overcome challenges may be helpful but the impacts of doing so are unknown. We sought to disseminate an evidence-based PE tool and to describe its use. An easy-to-use, evidence-based PE Guide was disseminated to workplace parties, who were surveyed about using the tool. The greatest barrier to using the tool was a lack of time. Reported tool use included for training purposes, sharing and integrating the tool into existing programmes. New actions related to tool use included training, defining team responsibilities and suggesting programme implementation steps. Evidence-based tools could help ergonomists overcome some challenges involved in implementing injury reduction programmes such as PE.

Practitioner Summary

Practitioners experience challenges implementing programmes to reduce the burden of MSDs in workplaces. Implementing participatory interventions requires multiple workplace parties to be ‘on-board’. Disseminating and using evidence-based guides may help to overcome these challenges. Using evidence-based tools may help ergonomics practitioners implement PE programmes.     

New methodological framework to improve productivity and ergonomics in assembly system design

This work analyses how ergonomics and assembly system design techniques are intimately related. It also develops a new theoretical framework to assess a concurrent engineering approach to assembly systems design problems, in conjunction with an ergonomics optimization of the workplace. Its purpose is to provide professionals with a new and detailed approach to assembly system design procedures that includes ergonomics issues.The methodological framework offered takes into account technological variables (related to work times and methods), environmental variables (i.e. absenteeism, staff turnover, work force motivation) and ergonomics evaluations (i.e. human diversity) to create a comprehensive analysis.At conclusion of the study, the work reports data and insights from two real industrial cases, where an advanced simulation software is used, to validate the procedure and support methodology applicability.

Relevance to industries

This work provides an extremely valuable methodological framework to companies who recognize the link between assembly and ergonomics. The methodology underlines the necessity to analyze and classify the assembly system layout configuration in relation to both technological and environmental parameters- as reported in the framework.     

Studying distributed cognition of simulation-based team training with DiCoT

Health care organizations employ simulation-based team training (SBTT) to improve skill, communication and coordination in a broad range of critical care contexts. Quantitative approaches, such as team performance measurements, are predominantly used to measure SBTTs effectiveness. However, a practical evaluation method that examines how this approach supports cognition and teamwork is missing. We have applied Distributed Cognition for Teamwork (DiCoT), a method for analysing cognition and collaboration aspects of work settings, with the purpose of assessing the methodology’s usefulness for evaluating SBTTs. In a case study, we observed and analysed four Emergo Train System® simulation exercises where medical professionals trained emergency response routines. The study suggests that DiCoT is an applicable and learnable tool for determining key distributed cognition attributes of SBTTs that are of importance for the simulation validity of training environments. Moreover, we discuss and exemplify how DiCoT supports design of SBTTs with a focus on transfer and validity characteristics.

Practitioner Summary: In this study, we have evaluated a method to assess simulation-based team training environments from a cognitive ergonomics perspective. Using a case study, we analysed Distributed Cognition for Teamwork (DiCoT) by applying it to the Emergo Train System®. We conclude that DiCoT is useful for SBTT evaluation and simulator (re)design.     

The Ergonomics Society--the Society Lectures 1999: the next 50 years: future challenges and opportunities for empathy in our science

To stay relevant and applicable in a rapidly changing world, ergonomics must meet several challenges. The paper explores these challenges and how the profession might respond. It is proposed that there are opportunities, and a need, to embrace empathy as a legitimate and useful tool. Empathy has value in three main areas. In research we can broaden our understanding of people and situations, learning 'why' as well as 'how and what' people do. Second, by identifying with the emotional as well as intellectual concerns of sponsors and colleagues from other professions, we inspire trust and confidence, adding value to our collective efforts in collaborative work. Third, through methods such as role-playing and story telling, empathy is a powerful tool for getting ergonomics issues across to implementers and influencing outcomes. Care is needed to balance empathy with systematic observation in the tradition of the scientific method; the power of empathy is in combining it with objective methods to make full use of our abilities as human scientists.