Volunteer recruitment: The role of organizational support and anticipated respect in non-volunteers' attraction to charitable volunteer organizations.

In 3 experiments the authors examined how specific characteristics of charitable volunteer organizations contribute to the recruitment of new volunteers. In line with predictions, Study 1 revealed that providing non-volunteers with information about organizational support induced anticipated feelings of respect, which subsequently enhanced their attraction to the volunteer organization. However, information about the current success of the volunteer organization did not affect anticipated pride (as among those who seek paid employment) and in fact caused potential volunteers to perceive the organization as being in less need for additional volunteers. Study 2 further showed that information about support from the volunteer organization is a more relevant source of anticipated respect and organizational attraction than support from co-volunteers. Study 3 finally showed that information about task and emotional support for volunteers contributes to anticipated respect and organizational attractiveness and that this increases the actual willingness of non-volunteers to participate in the volunteer organization. Interventions aimed at attracting volunteers and avenues for further research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Dispositional and structural determinants of volunteerism.

The dispositional and structural correlates of volunteerism were examined in a panel study. AIDS service organization volunteers answered questions about affect toward the organization, organizational commitment, motives for volunteering, and a prosocial personality orientation. These measures were used to predict 4 volunteer-related behaviors. Length of service was weakly correlated with the 3 other volunteer behaviors. Altruistic motives and prosocial personality characteristics predicted several of the volunteer behaviors. Initial levels of volunteer activity and organizational commitment also predicted final levels of volunteer activity, but these effects were mediated through intermediate levels of volunteer activities. The findings are discussed within the context of the volunteer process model and role identity models of volunteerism. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A three-wave longitudinal analysis of the causal ordering of satisfaction and commitment on turnover decisions.

L. J. Williams and J. T. Hazer (see record 1986-23287-001) explicated the antecedents and consequences of job satisfaction and organizational commitment on turnover. Their causal model related personal and organizational characteristics to satisfaction, satisfaction to commitment, and commitment to turnover intention. Their structural equation reanalysis of cross-sectional data from C. E. Michaels and P. E. Spector (see record 1982-10938-001) and A. C. Bluedorn (see record 1982-22265-001) support the model. The present study applied structural equation methodology to assess the plausibility of this model with longitudinal data from 440 Ss. Only partial support was obtained for the model. The relations among satisfaction, commitment, and reenlistment intention changed with increased tenure in the organization. This finding suggests that commitment and satisfaction may be either cyclically or reciprocally related. The implications for future turnover research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Reciprocation of perceived organizational support.

Four hundred thirteen postal employees were surveyed to investigate reciprocation's role in the relationships of perceived organizational support (POS) with employees' affective organizational commitment and job performance. The authors found that (a) POS was positively related to employees' felt obligation to care about the organization's welfare and to help the organization reach its objectives; (b) felt obligation mediated the associations of POS with affective commitment, organizational spontaneity, and in-role performance; and (c) the relationship between POS and felt obligation increased with employees' acceptance of the reciprocity norm as applied to work organizations. Positive mood also mediated the relationships of POS with affective commitment and organizational spontaneity. The pattern of findings is consistent with organizational support theory's assumption that POS strengthens affective commitment and performance by a reciprocation process. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceived organizational support and employee diligence, commitment, and innovation.

Two studies report a positive relationship of employees' perception of being valued and cared about by the organization with (a) conscientiousness in carrying out conventional job responsibilities, (b) expressed affective and calculative involvements in the organization, and (c) innovation on behalf of the organization in the absence of anticipated direct reward or personal recognition. In Study 1, involving six occupations, positive relationships of perceived support with job attendance and performance were found. In Study 2, using manufacturing hourly employees and managers, perceived support was positively related to affective attachment, performance outcome expectancies, and the constructiveness of anonymous suggestions for helping the organization. These results favor the extension and integration of emotion-based and calculative theories of organizational commitment into a social-exchange approach. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Social exchange in organizations: Perceived organizational support, leader–member exchange, and employee reciprocity.

Social exchange (P. Blau, 1964) and the norm of reciprocity (A. W. Gouldner, 1960) have been used to explain the relationship of perceived organizational support and leader–member exchange with employee attitudes and behavior. Recent empirical research suggests that individuals engage in different reciprocation efforts depending on the exchange partner (e.g., B. L. McNeely and B. M. Meglino; see record 1995-15542-001). The purpose of the present study was to further investigate these relationships by examining the relative contribution of indicators of employee–organization exchange and subordinate–supervisor exchange. Structural equation modeling was used to compare nested models. Results indicate that perceived organizational support is associated with organizational commitment, whereas leader–member exchange is associated with citizenship and in-role behavior. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Individual reactions to high involvement work processes: Investigating the role of empowerment and perceived organizational support.

This study sought to understand how high involvement work processes (HIWP) are processed at the employee level. Using structural equation modeling techniques, the authors tested and supported a model in which psychological empowerment mediated the effects of HIWP on job satisfaction, organizational commitment, job performance, and job stress. Furthermore, perceived organizational support (POS) was hypothesized to moderate the relationships between empowerment and these outcomes. With exception for the empowerment-job satisfaction association, support was found for our predictions. Future directions for research and the practical implications of our findings for both employees and organizations are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Exploring the link between racial discrimination and substance use: What mediates? What buffers?

The relation between perceived racial discrimination and substance use was examined in 2 studies that were based on the prototype-willingness model (Gibbons, Gerrard, & Lane, 2003). Study 1, using structural equation modeling, revealed prospective relations between discrimination and use 5 years later in a panel of African American adolescents (M age 10.5 years at Time 1 [T1]) and their parents. For both groups, the relation was mediated by anger and/or hostility. For the adolescents, it was also mediated by behavioral willingness, and it was moderated by supportive parenting. Study 2 was a lab experiment in which a subset of the Study 1 adolescents (M age = 18.5 years) was asked to imagine a discriminatory experience, and then their affect and drug willingness were assessed. As in the survey study, discrimination was associated with more drug willingness, and that relation was again mediated by anger and moderated by supportive parenting. Implications of the results for research and interventions involving reactions to racial discrimination are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A model of union participation: The impact of perceived union support, union instrumentality, and union loyalty.

Perceived union support and union instrumentality have been shown to uniquely predict union loyalty. This study was the first to explicitly examine the relation between perceived union support and union instrumentality. Surveys were completed by 273 union members and 29 union stewards. A comparison of 2 models, 1 based on organizational support theory and 1 based on union participation theories, found that the model based on organizational support theory, in which union instrumentality was an antecedent to perceived union support and led to union loyalty and subsequently union participation, best fit the data. The model based on union participation theories, in which perceived union support was an antecedent of union instrumentality and led to union loyalty and subsequently union participation, was not supported. Union instrumentality was related to union commitment, but the relation was completely mediated by perceived union support. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Influence of Prior Commitment on the Reactions of Layoff Survivors to Organizational Downsizing.

Nurses (N := 179; Study 1) and managers (N = 154; Study 2) participated in 2 panel studies examining the relationship among prior commitment (affective and continuance commitment and perceived organizational support), coping strategies, and survivors' attitudes and perceptions during and following downsizing. In Study 1, perceived organizational support was significantly positively related to control-oriented coping, job satisfaction, and intention to remain and negatively related to perceived job insecurity and burnout 2 years later. In Study 2, coping mediated the relationship between the prior commitment variables and job alienation, health symptoms, and burnout following the downsizing. Control-oriented coping was associated with elevated levels of health symptoms and burnout following the downsizing, suggesting that control-oriented coping may have positive effects in the short term but potentially harmful effects in the long term. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Abusive supervision and subordinates' organization deviance.

The authors developed an integrated model of the relationships among abusive supervision, affective organizational commitment, norms toward organization deviance, and organization deviance and tested the framework in 2 studies: a 2-wave investigation of 243 supervised employees and a cross-sectional study of 247 employees organized into 68 work groups. Path analytic tests of mediated moderation provide support for the prediction that the mediated effect of abusive supervision on organization deviance (through affective commitment) is stronger when employees perceive that their coworkers are more approving of organization deviance (Study 1) and when coworkers perform more acts of organization deviance (Study 2). (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The impact of perceived group success-failure on motivational beliefs and attitudes: A causal model.

Two models describing the theoretical relationship among the constructs of perceived group success–failure, individual and collective levels of job-specific efficacy and outcome expectancy, satisfaction, and organizational commitment were developed. Model 1 proposed that the causal relationship between group success–failure and subsequent attitudinal variables (satisfaction and organizational commitment) is completely mediated by efficacy and outcome expectancy variables. Model 2 proposed a direct causal link from perceived group success–failure to the attitudinal variables and omitted questionable causal paths from personal efficacy and collective outcome expectancy to the attitudinal variables. The competing models were subjected to structural equation path model analysis. The 2nd model produced an adequate fit between theory and data. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Social exchange, equity, and commitment: Structural equation modeling of dating relationships.

Used structural equation modeling in 2 studies to evaluate the social exchange (SE) hypothesis, which states that relationship commitment results from satisfaction with the relationship, paired with the limited availability of desirable alternative relationships. College students in intimate relationships completed questionnaire measures of commitment, satisfaction, perceptions of alternatives, and inequity. The initial study, with 238 Ss, supported the SE model but also suggested that perceptions of alternatives involved separating the field of desirable alternatives from the field of available alternatives. Study 2, with 423 Ss, was a replication of Study 1. It also ruled out gender differences, and tested and supported an expanded SE model, which included the construct inequity as an additional intrinsic factor that had substantial indirect influences on relationship commitment as mediated through its effect on satisfaction. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Employment discrimination: Authority figures' demographic preferences and followers' affective organizational commitment.

The authors used theories of organizational commitment and obedience to authority to explain employment discrimination. In Study 1, employees participated in an experimental simulation of their work. An organizational authority's demographic preferences led to employment discrimination. As expected, affective organizational commitment moderated this effect, such that it was stronger for more committed employees. In Study 2, another sample of employees completed a survey that included an employment discrimination scenario. A model of linkages from affective organizational commitment to submissiveness to organizational authorities to employment discrimination fit the data well, after controlling for prejudicial attitudes and authoritarianism. Submissiveness to organizational authorities mediated the relationship between affective organizational commitment and employment discrimination. The authors discuss the importance of studying employment discrimination as an organizational and not just an intergroup phenomenon. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

An examination of the mediating role of psychological empowerment on the relations between the job, interpersonal relationships, and work outcomes.

A field investigation of 337 employees and their immediate superiors tested the mediating role of empowerment in relations between job characteristics, leader–member exchange (LMX), team–member exchange (TMX), and work outcomes. The meaning and competence dimensions of empowerment mediated the relation between job characteristics and work satisfaction. The meaning dimension also mediated the relation between job characteristics and organizational commitment. Contrary to prediction, empowerment did not mediate relations between LMX, TMX, and the outcome variables. Rather, LMX and TMX were directly related to organizational commitment. In addition, TMX was directly related to job performance. These findings suggest that work satisfaction is explained largely by job characteristics (through empowerment) but that LMX and TMX combine with job characteristics and empowerment to explain variation in organizational commitment and job performance. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Exploring relationships among anger, perceived organizational support, and workplace outcomes.

The present study examines anger within a perceived organizational support (POS) theory framework. Using structural equation modeling, the authors explored relationships among POS, anger, and workplace outcomes in a sample of 1,136 employees in 21 stores of a U.S. retail organization. At both individual and store levels, low POS was directly associated with greater anger. At the individual level, anger partially mediated relationships among low POS and turnover intentions, absences, and accidents on the job. Anger had direct and indirect effects on alcohol consumption and health-related risk taking. At the store level, anger had direct negative effects on inventory loss and turnover. The authors interpret these findings in light of social exchange theory and emotion regulation theory. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceived organizational support.

Administered a survey of perceived organizational support (SPOS) to 361 employees (among them postal clerks, financial trust company employees, and manufacturing firm workers) and 71 private high school teachers in 2 studies. Teachers also completed an exchange-ideology questionnaire that measured their belief that work effort should depend on treatment by the organization. Results show that (a) employees in an organization form global beliefs concerning the extent to which the organization values their contributions and cares about their well-being, (b) such perceived organizational support reduces absenteeism, and (c) the relation between perceived organizational support and absenteeism is greater for employees with a strong exchange ideology than those with a weak ideology. These findings support the social exchange view that employees' commitment to the organization is strongly influenced by their perception of the organization's commitment to them. Perceived organizational support is assumed to increase the employee's affective attachment to the organization and his/her expectancy that greater effort toward meeting organizational goals will be rewarded. It is concluded that the extent to which these factors increase work effort depends on the strength of the employee's exchange ideology favoring the trade of work effort for material and symbolic benefits. (38 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Perceived supervisor support: Contributions to perceived organizational support and employee retention.

Three studies investigated the relationships among employees' perception of supervisor support (PSS), perceived organizational support (POS), and employee turnover. Study 1 found, with 314 employees drawn from a variety of organizations, that PSS was positively related to temporal change in POS, suggesting that PSS leads to POS. Study 2 established, with 300 retail sales employees, that the PSS-POS relationship increased with perceived supervisor status in the organization. Study 3 found, with 493 retail sales employees, evidence consistent with the view that POS completely mediated a negative relationship between PSS and employee turnover. These studies suggest that supervisors, to the extent that they are identified with the organization, contribute to POS and, ultimately, to job retention. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Safety-related behavior as a social exchange: The role of perceived organizational support and leader–member exchange.

Researchers have been giving increased attention to the role larger organizational variables play in safety and accidents. Although generally neglected by this research, the nature of the exchange relationships between individuals, leaders. and the organization appears to have safety-related implications. The present research linked leader-member exchange (LMX) and perceived organizational support (POS) to safety communication, safety commitment, and accidents. Data were collected from 49 supervisor–group-leader dyads in a manufacturing facility. The results indicated that POS was significantly related to safety communication and that LMX was significantly related to safety communication, safety commitment, and accidents. Support was also found for a structural model linking POS and LMX to safety communication, safety commitment, and accidents. Implications of these findings for safety and social exchange research are outlined. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Role of efficacy expectations in predicting the decision to use advanced technologies: The case of computers.

The complexity of innovations has long been recognized as a factor affecting the rate of adoption. We investigated the relation between sense of efficacy regarding computers and people's readiness to use them. Using structural equation modeling procedures ({lisrel}) in Study 1, we showed the hypothesized relation between efficacy beliefs with respect to computers and the likelihood of using computers (as measured by subsequent enrollment in computer-related courses) in two independent samples. We demonstrated that beliefs of efficacy regarding computers exert an influence on the decision to use computers that is independent of people's beliefs about the instrumental value of doing so. In Study 2 we extended this finding by showing that, consistent with Bandura's research on the personal efficacy construct, previous experience with computers is related to beliefs of efficacy with respect to computers, but that it does not exert a direct independent influence on the decision to use computers. Furthermore, a significant relation was found in Study 2 between general beliefs of personal efficacy and use of other electronic devices. These studies demonstrate the importance of efficacy beliefs in the decision to adopt an innovation. (PsycINFO Database Record (c) 2010 APA, all rights reserved)