Volunteer recruitment: The role of organizational support and anticipated respect in non-volunteers' attraction to charitable volunteer organizations.

In 3 experiments the authors examined how specific characteristics of charitable volunteer organizations contribute to the recruitment of new volunteers. In line with predictions, Study 1 revealed that providing non-volunteers with information about organizational support induced anticipated feelings of respect, which subsequently enhanced their attraction to the volunteer organization. However, information about the current success of the volunteer organization did not affect anticipated pride (as among those who seek paid employment) and in fact caused potential volunteers to perceive the organization as being in less need for additional volunteers. Study 2 further showed that information about support from the volunteer organization is a more relevant source of anticipated respect and organizational attraction than support from co-volunteers. Study 3 finally showed that information about task and emotional support for volunteers contributes to anticipated respect and organizational attractiveness and that this increases the actual willingness of non-volunteers to participate in the volunteer organization. Interventions aimed at attracting volunteers and avenues for further research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Work--family conflict, perceived organizational support, and organizational commitment among employed mothers.

This study investigated the impact of work interfering with family (WIF) and family interfering with work (FIW) on women's organizational commitment and examined both the direct and moderating effects of their perceive& organizational support. Participants were 143 professional employed mothers with at least 1 preschool-age child. The study found that WIF was positively related to continuance organizational commitment but unrelated to affective commitment, and FIW was not related to either form of organizational commitment. Results also indicated that perceived organizational support exhibited a main effect on both types of commitment. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Breaking the mold: The impact of working in a gender-congruent versus gender-incongruent role on self-reported sources of stress, organizational commitment, and health in U.K. universities.

We present an analysis of archive data collected using the ASSET (Cartwright & Cooper, 2002) from a stratified sample of employees (N = 2,005) working in higher education institutions in the United Kingdom in 2003. We hypothesized that employees working in gender-incongruent roles would report higher levels of work-related stress, poorer health, and lower organizational commitment compared with those working in gender-congruent roles. Interpreted in accordance with the role strain hypotheses, we found that women working in gender-incongruent roles reported significantly higher (p > .01) levels of stress, higher levels of minor ill-health problems, and lower levels of perceived commitment from their organizations compared with all other employees. Conversely, men who worked in gender-incongruent roles often reported the lowest levels of stress. The implications of these findings are discussed with reference to women’s progression in U.K. higher education. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Affective commitment to the organization: The contribution of perceived organizational support.

Three studies examined the interrelationships among work experiences, perceived organizational support (POS), affective commitment (AC), and employee turnover. Using a diverse sample of 367 employees drawn from a variety of organizations, Study 1 found that POS mediated positive associations of organizational rewards, procedural justice, and supervisor support with AC. Study 2 examined changes of POS and AC in retail employees over a 2-year span (N?=?333) and a 3-year span (N?=?226). POS was positively related to temporal changes in AC, suggesting that POS leads to AC. Study 3 found a negative relationship between POS and subsequent voluntary employee turnover that was mediated by AC in retail employees (N?=?1,124) and in poultry- and feed-processing workers (N?=?262). These results suggest that favorable work conditions operate via POS to increase AC, which, in turn, decreases employee withdrawal behavior. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The role of personal work goals in newcomers' job satisfaction and organizational commitment: A longitudinal analysis.

This study examined the importance of 3 characteristics of personal work goals (i.e., commitment, attainability, and progress) in accounting for changes in newcomers' affective job attitudes (i.e., job satisfaction and organizational commitment) during the 1st months of employment. Twenty weeks after organizational entry, 81 newcomers provided a list of their personal work goals. Goal attributes and job attitudes were assessed at 3 testing periods covering 8 months. Goal commitment was found to moderate the extent to which differences in the attainability of personal goals at the workplace accounted for changes in job satisfaction and organizational commitment. Goal progress mediated the interactive effect of goal commitment and attainability on newcomers' job attitudes. Findings are discussed with respect to their relevance for proactive approaches to organizational socialization. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

An examination of the role of perceived support and employee commitment in employee-customer encounters.

The authors examined the relationships between perceived organizational support, organizational commitment, commitment to customers, and service quality in a fast-food firm. The research design matched customer responses with individual employees' attitudes, making this study a true test of the service provider-customer encounter. On the basis of a sample of matched employee-customer data (N = 133), hierarchical linear modeling analyses revealed that perceived organizational support had both a unit-level and an employee-level effect on 1 dimension of service quality: helping behavior. Contrary to affective organizational commitment, affective commitment to customers enhanced service quality. The 2 subdimensions of continuance commitment to the organization--perceived high sacrifice and perceived lack of alternatives--exerted effects opposite in sign: The former fostered service quality, whereas the latter reduced it. The implications of these findings are discussed within the context of research on employee-customer encounters. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Organizational commitment: A further moderator in the relationship between work stress and strain?

In recent years, a growing interest in the relations between organizational commitment of employees and their experiences of job strain can be noted. Besides main effects on these consequences, two competing hypotheses have postulated moderating effects of commitment on the relationship of work stress to measures of strain. According to the first hypothesis highly committed employees experience the adverse effects of stress more than less committed employees, whereas according to the second hypothesis commitment operates as a buffer in the stress-strain relationship. Data from 506 staff members of a municipal administration provided evidence in favor of the buffer hypothesis. The effects of high stress on the burnout dimensions of exhaustion and depersonalization were reduced with increasing commitment to the organization. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Pride and perseverance: The motivational role of pride.

Perseverance toward goals that carry short-term costs is an important component of adaptive functioning. The present experiments examine the role that the emotion pride may play in mediating such perseverance. Across 2 studies, pride led to greater perseverance on an effortful and hedonically negative task believed to be related to the initial source of pride. In addition, the causal efficacy of pride was further demonstrated through dissociating its effects from related alternative mechanisms. Study 1 differentiated the effects of pride from self-efficacy. Study 2 differentiated the effects of pride from general positive affect. Taken together, these findings provide support for the proposed motivational function of pride in which this emotion serves as an incentive to persevere on a task despite initial costs. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Review of Commitment in the workplace: Theory, research, and application.

Reviews the book, Commitment in the workplace: Theory, research, and application by John P. Meyer and Natalie J. Allen (see record 1997-97593-000). The authors have produced a very well-written and interesting book on the topic of organizational commitment. They bring a conceptual framework to a research area that seems to have been largely atheoretical. Their own theoretically derived and systematic research program spans two decades of research. In this book, Meyer and Allen carefully and methodically introduce their three-component conceptualization of work commitment and review empirical work either emanating from or relevant to their model. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Beyond the three-component model of organizational commitment.

This article offers a conceptual critique of the three-component model (TCM) of organizational commitment (Allen & Meyer, 1990) and proposes a reconceptualization based on standard attitude theory. The authors use the attitude-behavior model by Eagly and Chaiken (1993) to demonstrate that the TCM combines fundamentally different attitudinal phenomena. They argue that general organizational commitment can best be understood as an attitude regarding the organization, while normative and continuance commitment are attitudes regarding specific forms of behavior (i.e., staying or leaving). The conceptual analysis shows that the TCM fails to qualify as general model of organizational commitment but instead represents a specific model for predicting turnover. The authors suggest that the use of the TCM be restricted to this purpose and that Eagly and Chaiken's model be adopted as a generic commitment model template from which a range of models for predicting specific organizational behaviors can be extracted. Finally, they discuss the definition and measurement of the organizational commitment attitude. Covering the affective, cognitive, and behavioral facets of this attitude helps to enhance construct validity and to differentiate the construct from other constructs. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Psychological contract breaches, organizational commitment, and innovation-related behaviors: A latent growth modeling approach.

This study examined the relationships among psychological contract breaches, organizational commitment, and innovation-related behaviors (generating, spreading, implementing innovative ideas at work) over a 6-month period. Results indicate that the effects of psychological contract breaches on employees are not static. Specifically, perceptions of psychological contract breaches strengthened over time and were associated with decreased levels of affective commitment over time. Further, increased perceptions of psychological contract breaches were associated with decreases in innovation-related behaviors. We also found evidence that organizational commitment mediates the relationship between psychological contract breaches and innovation-related behaviors. These results highlight the importance of examining the nomological network of psychological contract breaches from a change perspective. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The effects of transformational and change leadership on employees' commitment to a change: A multilevel study.

The effects of transformational leadership on the outcomes of specific change initiatives are not well understood. Conversely, organizational change studies have examined leader behaviors during specific change implementations yet have failed to link these to broader leadership theories. In this study, the authors investigate the relationship between transformational and change leadership and followers' commitment to a particular change initiative as a function of the personal impact of the changes. Transformational leadership was found to be more strongly related to followers' change commitment than change-specific leadership practices, especially when the change had significant personal impact. For leaders who were not viewed as transformational, good change-management practices were found to be associated with higher levels of change commitment. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Unlocking the black box: Exploring the link between high-performance work systems and performance.

With a growing body of literature linking systems of high-performance work practices to organizational performance outcomes, recent research has pushed for examinations of the underlying mechanisms that enable this connection. In this study, based on a large sample of Welsh public-sector employees, we explored the role of several individual-level attitudinal factors—job satisfaction, organizational commitment, and psychological empowerment—as well as organizational citizenship behaviors that have the potential to provide insights into how human resource systems influence the performance of organizational units. The results support a unit-level path model, such that department-level, high-performance work system utilization is associated with enhanced levels of job satisfaction, organizational commitment, and psychological empowerment. In turn, these attitudinal variables were found to be positively linked to enhanced organizational citizenship behaviors, which are further related to a second-order construct measuring departmental performance. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Understanding the emotional aspects of escalation of commitment: The role of negative affect.

Despite the importance of understanding the emotional aspects of organizational decision making, prior research has paid scant attention to the role of emotion in escalation of commitment. This article attempts to fill this gap by examining the relationship between negative affect and escalation of commitment. Results showed that regardless of whether negative affect was measured as a dispositional trait (Neuroticism) in Studies 1 and 2 or as a transient mood state in Study 3, it was negatively correlated with escalation tendency when one was personally responsible for a prior decision. This pattern of results is consistent with the predictions derived from the coping perspective, suggesting that people seek to escape from the unpleasant emotions that are associated with escalation situations. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

The role of organizational commitment in occupational stress models.

This study examined affective organizational commitment (AOC) and continuance organizational commitment (COC) as moderators of the relationship between job-related anxiety and intention to leave among 506 Israeli nurses who completed self-administered surveys. Prior research examining organizational commitment as a moderator between stress-related variables has shown inconsistent results, most probably because organizational commitment was tested as a moderator of stressor-strain relationships. Both AOC and COC buffered the relationship between job-related anxiety and intention to leave the hospital (i.e., the positive relationship was not as strong with high levels of commitment). There was no buffering effect on the relationship between role stressors and intention to leave. Further, the relationship between job-related anxiety and intention to leave increased more strongly for low levels (vs. high levels) of COC. Implications for the role of organizational commitment in stress models and implications for hospital administrators are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Autonomy and workload among temporary workers: Their effects on job satisfaction, organizational commitment, life satisfaction, and self-rated performance.

This study investigates the role of autonomy and workload in explaining responses of temporary employees (N=189) compared with permanent employees (N=371) on job satisfaction, organizational commitment, life satisfaction, and performance. Results based on regression analyses suggest that the effects of contract type are not mediated by autonomy or by workload. Rather, this study partially supports hypotheses on the differential reactions of temporaries and permanents to autonomy or workload; autonomy was not predictive for temporaries' job satisfaction and organizational commitment, and workload was not predictive for temporaries' life satisfaction, whereas they were predictive for permanents' responses. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Safety behavior: Job demands, job resources, and perceived management commitment to safety.

The job demands-resources model posits that job demands and resources influence outcomes through job strain and work engagement processes. We test whether the model can be extended to effort-related “routine” safety violations and “situational” safety violations provoked by the organization. In addition we test more directly the involvement of job strain than previous studies which have used burnout measures. Structural equation modeling provided, for the first time, evidence of predicted relationships between job strain and “routine” violations and work engagement with “routine” and “situational” violations, thereby supporting the extension of the job demands-resources model to safety behaviors. In addition our results showed that a key safety-specific construct 'perceived management commitment to safety' added to the explanatory power of the job demands-resources model. A predicted path from job resources to perceived management commitment to safety was highly significant, supporting the view that job resources can influence safety behavior through both general motivational involvement in work (work engagement) and through safety-specific processes. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A comparison of linear and nonlinear relations between organizational commitment and work outcomes.

The authors compared linear and nonlinear relations between affective and continuance commitment and 3 commonly studied work outcomes (turnover cognitions, absenteeism, and job performance), observed in 3 separate research settings. Using a linear model, they replicated the common observation in the literature that affective commitment is more strongly related to work outcomes than continuance commitment. Introducing a higher order continuance commitment term into the same equations, however, they found that the linear model seriously understated the magnitude of continuance commitment's effect on all 3 criterion measures. These findings are consistent with recent developments that identify different motivational mindsets associated with affective and continuance commitment (J. P. Meyer, T. E. Becker, & C. Vandenberghe, 2004). (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The value of value congruence.

Research on value congruence has attempted to explain why value congruence leads to positive outcomes, but few of these explanations have been tested empirically. In this article, the authors develop and test a theoretical model that integrates 4 key explanations of value congruence effects, which are framed in terms of communication, predictability, interpersonal attraction, and trust. These constructs are used to explain the process by which value congruence relates to job satisfaction, organizational identification, and intent to stay in the organization, after taking psychological need fulfillment into account. Data from a heterogeneous sample of employees from 4 organizations indicate that the relationships that link individual and organizational values to outcomes are explained primarily by the trust that employees place in the organization and its members, followed by communication, and, to a lesser extent, interpersonal attraction. Polynomial regression analyses reveal that the relationships emanating from individual and organizational values often deviated from the idealized value congruence relationship that underlies previous theory and research. The authors’ results also show that individual and organizational values exhibited small but significant relationships with job satisfaction and organizational identification that bypassed the mediators in their model, indicating that additional explanations of value congruence effects should be pursued in future research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Conformity and commitment to the group.

As reported by Asch (1956), an individual who asserts his independence at the outset, in the face of successive disagreement with others, tends, over time, to remain independent. This tendency, it was hypothesized here, is due to the commitment to one's stand when confronting the others publicly. Data were examined from an experiment in which the individual experienced the same sequence of discrepant judgments used by Asch either with or without public confrontation. These data indicate that continued adamance occurs only with public confrontation. Also, with confrontation, the individual who tends to yield to the others does so with greater frequency as compared with the no confrontation situation. This bimodal reaction occurring with confrontation, it was suggested, offers evidence for the effects of a stronger commitment to behavior in a public situation. (PsycINFO Database Record (c) 2010 APA, all rights reserved)