Measuring perceived sociability of computer-supported collaborative learning environments

Most asynchronous computer-supported collaborative learning (CSCL) environments can be characterized as functional environments because they focus on functional, task-specific support, often disregarding explicit support for the social (emotional) aspects of learning in groups which are acknowledged by many educational researchers to be essential for effective collaborative learning. In contrast, sociable CSCL environments emphasize the social (emotional) aspects of group learning. We define sociability as the extent to which a CSCL environment is perceived to be able to facilitate the emergence of a sound social space with attributes as trust and belonging, a strong sense of community, and good working relationships. Specific environmental characteristics, which we have designated social affordances, determine sociability.     

The role of collective efficacy, cognitive quality, and task cohesion in computer-supported collaborative learning (CSCL)

Research has suggested that CSCL environments contain fewer social context clues, resulting in various group processes, performance or motivation. This study thus attempts to explore the relationship among collective efficacy, group processes (i.e. task cohesion, cognitive quality) and collaborative performance in a CSCL environment. A total of 75 Taiwanese college students (divided into 25 groups) participated in the study. Both quantitative and qualitative methods were applied for data analysis. The results indicate that collective efficacy significantly predicted task cohesion but not cognitive quality in the CSCL environment. For the role of group processes in performance, both task cohesion and cognitive quality significantly predicted group performance, but cognitive quality predicted better than task cohesion. In addition, for the predictive capability of prior performance, task cohesion, and cognitive quality in collective efficacy, the results showed that only task cohesion predicted subsequent collective efficacy significantly in the CSCL environment.     

Group awareness in CSCL environments

Group awareness is an emerging topic in research on computer-supported collaborative learning (CSCL). It covers the knowledge and perception of behavioral, cognitive, and social context information on a group or its members. A central aim of CSCL-related research on group awareness is the development of tools that implicitly guide learners’ behavior, communication, and reflection by the presentation of information on a learning partner or a group. This special issue comprises six empirical contributions and a concluding discussion that present a broad spectrum of current research on this topic including behavioral, cognitive and social group awareness. An introductory outline of how group awareness is formed, processed and translated in action along the contributions is intended to integrate the diverse research activities on group awareness in CSCL environments.     

What does it mean? Students’ procedural and conceptual problem solving in a CSCL environment designed within the field of science education

This article discusses the relationship between procedural and conceptual problem solving in a computer-supported collaborative learning (CSCL) environment designed within the field of science education. The contribution of this article, and our understanding of this phenomenon, is anchored in our socio-cultural interpretation, and that implies distinctive inputs for the design and re-design of these kinds of learning environments. We discuss institutional aspects linked to the school as a curriculum deliverer, as well as to the presentation of the knowledge domain and the construction of the CSCL environment. The data is gathered from a design experiment in a science setting in a secondary school, and video data is used to perform an interaction analysis. More specifically, we follow a group of four secondary school students who solve a biological problem in a computer-based 3D model supported by a website. Our findings are clear in the sense that the procedural types of problem solving tend to dominate the students’ interactions, while conceptual knowledge construction is only present where it is strictly necessary to carry out the problem solving. Based on our analyses, we conclude that this can be explained partly by how the knowledge domain is presented and how the CSCL environment is designed, but that the main reason is linked to the institutional aspects related to the school as curriculum deliverer where its target is to secure that the students actually solve problems that are predefined in the syllabus list. We argue that this affords some particular challenges, linked to making conceptual knowledge constructions in science education explicit in the CSCL environment, and to encouraging the teachers and the school as a curriculum deliverer to give this kind of knowledge construction a prioritised value.     

Playing for social comfort: Online video game play as a social accommodator for the insecurely attached

Internet connectivity has changed the way video games are played by allowing individuals to connect worldwide in shared gaming spaces. These highly social environments allow players to connect, interact with, and learn from each other. However, there is a growing concern that these social environments also have the potential to displace real-world connections and interactions, contributing to a variety of losses in ‘offline’ sociability. The current study aims to elucidate what users may be gaining or losing (socially) as a result of continued participation in online video game environments, and what potentially underlies these social changes, by examining the associations between social skills and online video game involvement through the perspective of attachment theory. The results challenge the assumption that online video game play is inexorably associated with negative social consequences for the player and indicates the potential for online gaming spaces to serve critical attachment functions by providing a social outlet that promotes a sense of closeness, belonging, and security that satisfies attachment needs for those high in attachment avoidance.     

Measurement and assessment in computer-supported collaborative learning

The overall goal of CSCL research is to design software tools and collaborative environments that facilitate social knowledge construction via a valuable assortment of methodologies, theoretical and operational definitions, and multiple structures [Hadwin, A. F., Gress, C. L. Z., & Page, J. (2006). Toward standards for reporting research: a review of the literature on computer-supported collaborative learning. In Paper presented at the 6th IEEE International Conference on Advanced Learning Technologies, Kerkrade, Netherlands; Lehtinen, E. (2003). Computer-supported collaborative learning: an approach to powerful learning environments. In E. De Corte, L. Verschaffel, N. Entwistle & J. Van Merriëboer (Eds.), Unravelling basic components and dimensions of powerful learning environments (pp. 35–53). Amsterdam, Netherlands: Elsevier]. Various CSCL tools attempt to support constructs associated with effective collaboration, such as awareness tools to support positive social interaction [Carroll, J. M., Neale, D. C., Isenhour, P. L., Rosson, M. B., & McCrickard, D. S. (2003). Notification and awareness: Synchronizing task-oriented collaborative activity. International Journal of Human–Computer Studies 58, 605] and negotiation tools to support group social skills and discussions [Beers, P. J., Boshuizen, H. P. A. E., Kirschner, P. A., & Gijselaers, W. H. (2005). Computer support for knowledge construction in collaborative learning environments. Computers in Human Behavior 21, 623–643], yet few studies developed or used pre-existing measures to evaluate these tools in relation to the above constructs. This paper describes a review of the measures used in CSCL to answer three fundamental questions: (a) What measures are utilized in CSCL research? (b) Do measures examine the effectiveness of attempts to facilitate, support, and sustain CSCL? And (c) When are the measures administered? Our review has six key findings: there is a plethora of self-report yet a paucity of baseline information above collaboration and collaborative activities, findings in the field are dominated by ‘after collaboration’ measurement, there is little replication and an over reliance on text-based measures, and an insufficient collection of tools and measures for examining processes involved in CSCL.     

Politeness strategies in collaborative e-mail exchanges

Computer-supported collaborative learning (CSCL) has been the subject of a wide range of studies over the last twenty years. Previous research suggests that CSCL exchanges can facilitate group-based learning and knowledge construction among learners who are in different geographical locations (Littleton, K. & Whitelock, D. (2004). Guiding the creation of knowledge and understanding in a virtual learning environment. Cyberpsychology & Behaviour, 7(2), 173). A less known fact, however, is that successful CSCL exchanges depend on the social interaction that takes place among participants. This social interaction is crucial, since it affects both cognitive and socio-emotional processes that take place during learning (Kreijns, K., Kirschner, P., Jochems, W. & Van Buuren, H. (2004). Determining sociability, social space, and social presence in (a) synchronous collaborative groups. Cyberpsychology & Behaviour, 7 (2), 156). Nevertheless, its presence in these exchanges should not be taken for granted, since there are certain barriers which may impede interaction; for example, students may not know each other previously (high social distance) and requests and offers which appear recurrently in collaborative learning messages can threaten the participants’ negative face ( Brown and Levinson 1978, 1987). In order to explore how participants overcome these barriers, we have analysed the linguistic features of politeness strategies used in the introductory e-mails exchanged between eleven students and their partners, who are students of English and Spanish, respectively. Our findings show that partners in collaborative e-mail exchanges do not use negative politeness strategies as often as we might expect in encounters where the social distance between participants is high, but they rely heavily on positive politeness strategies, especially those relating to ‘claiming common ground’, ‘assuming or asserting reciprocity’ and ‘conveying cooperation’. The presence of these strategies would indicate that fostering closeness, solidarity and cohesion becomes the priority to be achieved between the partners, instead of the expected negative politeness mechanisms whose aim is to demonstrate high social distance and, therefore, formality and impersonality.     

Group awareness and regulation in computer-supported collaborative learning

Group awareness is of critical relevance for collaborative learning and interaction and is thus often referred to in CSCL research. However, the concept is only vaguely defined as some kind of understanding or perception of characteristics of learning partners or the collaborating group. Most CSCL research activities concerned with group awareness aim at modifying learners' awareness using so-called group awareness tools. However, there are much less attempts to measure group awareness and to conceptualize its formation. Thus, building on existing group awareness research, this article derives a conceptualization with six defining aspects of group awareness: (1) group awareness is cognitive, (2) group awareness is conscious, (3) group awareness is current, (4) group awareness is individual, (5) group awareness is social, and (6) group awareness is perceived as valid. Additionally, while it is often assumed that group awareness builds on self-regulatory skills, its role in regulating behavior and cognition within a social context is seldom explored. Thus, this article aims at defining and analyzing the concept of group awareness, specifying its relation to regulatory processes, and sketching possible research paths whilst building on, complementing, and informing tool-driven research.

     

Teacher interventions in a synchronous,co-located CSCL setting: Analyzing focus,means, and temporality

Computer-supported collaborative learning (CSCL) environments facilitate collaboration between students. There is a growing interest in studying the role of the teacher during CSCL. This study aims to contribute to the conceptualization of teacher interventions during CSCL. A teacher and his class worked in a CSCL environment for 8 lessons. Focus and means of teacher interventions were analyzed across these 8 time points. The results show that the teacher’s behavior varied greatly between lessons and also between groups, which contradicts research that has aggregated teacher behavior to types or teaching styles. Findings consistent across time points include the predominance of the teacher’s focus on students’ cognitive rather than social activities, and a higher number of interventions in groups where student activity was higher. Suggestions are made for future research, which include studying the effectiveness of supporting tools for teachers.     

Social networks,communication styles,and learning performance in a CSCL community

The aim of this study is to empirically investigate the relationships between communication styles, social networks, and learning performance in a computer-supported collaborative learning (CSCL) community. Using social network analysis (SNA) and longitudinal survey data, we analyzed how 31 distributed learners developed collaborative learning social networks, when they had work together on the design of aerospace systems using online collaboration tools. The results showed that both individual and structural factors (i.e., communication styles and a pre-existing friendship network) significantly affected the way the learners developed collaborative learning social networks. More specifically, learners who possessed high willingness to communicate (WTC) or occupied initially peripheral network positions were more likely to explore new network linkages. We also found that the resultant social network properties significantly influenced learners’ performance to the extent that central actors in the emergent collaborative social network tended to get higher final grades. The study suggests that communication and social networks should be central elements in a distributed learning environment. We also propose that the addition of personality theory (operationalized here as communication styles) to structural analysis (SNA) contributes to an enhanced picture of how distributed learners build their social and intellectual capital in the context of CSCL.     

Exploring collaborative learning effect in blended learning environments

The use of new technology encouraged exploration of the effectiveness and difference of collaborative learning in blended learning environments. This study investigated the social interactive network of students, level of knowledge building and perception level on usefulness in online and mobile collaborative learning environments in higher education. WeChat, which is a mobile synchronous communication tool, and modular object‐oriented dynamic learning environment (Moodle) were used as mobile and online collaborative learning settings. Seventy‐eight college students majoring in information engineering participated in the experiment. The following findings were revealed by combining methods of social network analysis, content analysis and questionnaire survey: (1) the collaborative social networks generated in this study showed that students had tighter interaction relationships in Moodle than in WeChat; (2) deeper level of knowledge building in collaboration and interaction through Moodle than WeChat was observed; and (3) Moodle got higher perception level than WeChat because of its usefulness for collaboration.     

基于多代理的CSCL系统成员感知实现

针对一般基于多代理技术的CSCL系统中没有有效感知机制的问题,提出将具有感知功能的学习者Agent应用于协作学习系统中,描述学习者Agent的内部结构,给出感知功能模块中小组任务的分解和原子任务图的构造算法,定义感知强度的计算函数,对感知信息的呈现过程进行描述,有效解决现有协作学习系统中群体互动效果差、感知信息混乱的问题。     

Teacher support in computer-supported lab work: bridging the gap between lab experiments and students’ conceptual understanding

This paper reports on a study of teacher support in a setting where students engaged with computer-supported collaborative learning (CSCL) in science. The empirical basis is an intervention study where secondary school students and their teacher performed a lab experiment in genetics supported by a digital learning environment. The analytical focus is on student-teacher interactions taking place in help-seeking settings during group-based activities where students analysed and reported their findings from the lab experiment. A combination of quantitative methods in the form of frequency counts of students’ help requests and detailed micro-analyses of student-teacher interactions are used. The findings are that the majority of challenges faced by students concerned conceptually oriented issues and procedural challenges in the sense of how to practically solve the assignments provided to them in the digital learning environment. Most importantly, the analyses of student-teacher interactions provide insight into the considerable amount of support that is needed from the teacher to bridge the conceptual gap between the lab experiment and the students’ understanding of the underlying scientific principles and procedures. The findings are discussed according to possible implications for the design of digital support tools and instruction.     

Visualization of participation: Does it contribute to successful computer-supported collaborative learning?

This study investigated the effects of visualization of participation during computer-supported collaborative learning (CSCL). It is hypothesized that visualization of participation could contribute to successful CSCL. A CSCL-environment was augmented with the Participation Tool (PT). The PT visualizes how much each group member contributes to his or her group’s online communication. Using a posttest-only design with a treatment (N = 52) and a control group (N = 17), it was examined whether students with access to the PT participated more and more equally during collaboration, reported higher awareness of group processes and activities, collaborated differently, and performed better than students without access to the PT. The results show that students used the PT quite intensively. Furthermore, compared to control group students, treatment group students participated more and engaged more in coordination and regulation of social activities during collaboration by sending more statements that addressed the planning of social activities. However, equality of participation, awareness of group processes and quality of the group products was not higher in the treatment condition. Still, the results of this study demonstrate that visualization of participation can contribute to successful CSCL.     

Understanding factors affecting perceived sociability of social software

Sociability is considered to be important to the success of social software. The goal of the current study is to identify factors that affect the users’ perception of the sociability of social software and to examine the impact of sociability on the users’ attitude and behavior intentions. In a pilot study, 35 web users were interviewed to gain understanding of how they use social software to supplement their social life and to explore the possible factors that influence the users’ utilization of social software. In the first study, a questionnaire was developed, and 163 valid responses were collected. From the factor analysis results, seven important factors for social software design emerged, which accounts for 63.3% of the total variance. In the second study, 246 participants were asked to evaluate one of ten popular social applications with respect to the seven factors, their perceived sociability, and their attitudes and intention regarding the use of the applications. Results show that sociability is influenced by social climate, benefits and purposes, people, interaction richness, self-presentation, and support for formal interaction. System competency is not a sociability factor, but it significantly influences the user’s experience. Sociability and system competency, when combined, can predict 43% of users’ attitude towards social software and 51% of their intentions to use social software.     

Design patterns for monitoring and evaluating CSCL processes

Both quantitative and qualitative methods are being increasingly used to investigate the learning dynamics that take place within CSCL environments. Since such practices are a crucial aspect of the CSCL field, Design Patterns (DPs) can be used for capitalizing on experience and sharing know-how among practitioners. This paper describes three DP instances that have been developed and fine tuned by a community of practice consisting of researchers, instructional designers and tutors with the aim of supporting monitoring and evaluation of CSCL interactions. The DP solutions are based on a set of indicators, some of quantitative and some of qualitative nature, as well as on the methods to gauge these indicators, starting from data tracked by the e-learning system. The process of development of these DPs is described and examples of use are reported and discussed in order to advance the instructional design field and inform the development of CSCL systems. The proposed DPs belong to a Language, aimed at describing tracking problems in different types of e-learning systems and at capturing in their solutions the know-how developed by communities of experts in the different fields.     

Visualization of participation: Does it contribute to successful computer-supported collaborative learning?

This study investigated the effects of visualization of participation during computer-supported collaborative learning (CSCL). It is hypothesized that visualization of participation could contribute to successful CSCL. A CSCL-environment was augmented with the Participation Tool (PT). The PT visualizes how much each group member contributes to his or her group’s online communication. Using a posttest-only design with a treatment (N = 52) and a control group (N = 17), it was examined whether students with access to the PT participated more and more equally during collaboration, reported higher awareness of group processes and activities, collaborated differently, and performed better than students without access to the PT. The results show that students used the PT quite intensively. Furthermore, compared to control group students, treatment group students participated more and engaged more in coordination and regulation of social activities during collaboration by sending more statements that addressed the planning of social activities. However, equality of participation, awareness of group processes and quality of the group products was not higher in the treatment condition. Still, the results of this study demonstrate that visualization of participation can contribute to successful CSCL.     

Mobile CSCL模型的研究与设计

Mobile CSCL是协同学习领域的研究前沿。本文首先综述国内外现有研究成果,阐述了移动学习中社会化交流模式,在此基础上设计了一个MCSCL应用模型,重点研究了模型中服务器端的设备适配、动态内容、信息组织和学习管理四个方面,并通过比较得出MCSCL的三个重要特征:动态内容、预定学习和独立网关,为深入认识与分析无线网络环境下协同学习问题提供了新的研究框架。     

Task and non-task functions of a computer conference used in professional eduction: a measure of flexibility

In order to examine the ability of computer mediated conferences to provide variety in communication, data were gathered on task-related and non task-related uses of a computer-mediated conference in use at a research university. The conference was organized by the graduate students of a professional school to provide additional opportunities for communication between the students, faculty, staff and some professionals in the field. Data were gathered twice, in 1987 and 1989, and were of two types, printouts of the content of the conference and surveys of the participants. Four measures of content data were used: (1) the number of items (strings of entries forming discussions) originating with task-related and non task-related entries; (2) the lifespans of items; (3) the total number of entries falling into task and non-task categories; and (4) flexibility in moving between functions as indicated by opposite category responses. Three banks of questions from the survey instrument provided data concerning participants' perceptions of variety supported by the conference: (1) task-related and non task-related motivations for using the conference; (2) analogies to other communication; and (3) measures of the extent to which the conference provided interactions between people which did not take place otherwise.Analysis of survey and perception data revealed variety and flexibility in patterns of interaction, with a higher level of non-task content than had been found in other studies. The computer conference environment was found to be very supple, supporting a wide range of topics and interactions between individuals who differed in status and in the degree to which they knew one another outside the conference.