New flexibility drivers for manufacturing,supply chain and service operations

Increasing product proliferation, customisation, competition and customer expectations, as well as supply side disruptions, pose significant challenges to firm operations. Such challenges require improved efficiency and resilience in manufacturing, service and supply chain systems. New and innovative flexibility concepts and models offer a prospective route to such operational improvements. Several emerging issues in flexibility, such as risk and uncertainty management, environmental sustainability, optimal strategies under competition, optimal operations with strategic consumer behaviours are being examined in this regard. This overview provides a concise review of these critical research issues, and discusses related papers featured in this special issue. Four major flexibility drivers are classified: disruption risks, resilience and the ripple effect in the supply chain; digitalisation, smart operations and e-supply chains; sustainability and closed-loop supply chains; and supplier integration and behavioural flexibility.     

The impact of supply chain relationships and integration on innovative capabilities and manufacturing performance: the perspective of rapidly developing countries

The purpose of this research is to investigate the relationships between supply chain relationships/integration, innovative capabilities and manufacturing performance. The study adopts Institutional Theory and Resource-Based View Theory to assess relationships in 171 organisations drawn from three rapidly developing countries – Brazil, India and China. Data were collected using the International Manufacturing Strategy Survey (IMSS VI) and analysed using structural equation modelling. The study found that supply chain relationships and integration relate positively to both product and process innovative capabilities. The study also found that both product and process innovative capabilities relate positively to manufacturing performance. Furthermore, there was a positive relationship between product innovative capabilities and process innovative capabilities. The findings provide new insights into manufacturers in the three countries and show that the relationships they build with their customers have encouraged them to develop new innovative capabilities. These new capabilities, in turn, have enabled them to reap benefits of improved manufacturing performance.     

Determinants of mobile supply chain management system diffusion: a structural equation analysis of manufacturing firms

Mobile supply chain management (SCM) is gaining recognition as a major source of cost reduction and supply chain performance improvement. The current literature related to mobile SCM needs to be extended further in order to provide insights into how manufacturing firms can implement mobile SCM successfully. Specifically, there is a need to provide empirical and systematic analysis of the variables that can explain the various stages of mobile SCM diffusion. A review of recent literature suggests that existing e-supply chain technology adoption literature is not strongly grounded in theory. A theoretical model with six hypotheses was proposed based on the technology–organisation–environment (TOE) framework and innovation diffusion theory (IDT). This study draws its survey responses from a group of manufacturing firms in order to investigate the factors that affect the diffusion of mobile SCM. The results show that the variables derived from TOE and IDT can explain mobile SCM diffusion well. However, interorganisational relationships (IORs) play a crucial role in determining the success of mobile SCM routinisation. This is one of the first known empirical studies on the factors influencing the diffusion of mobile SCM. The results of this study will help decision makers better understand the implementation process of mobile SCM and formulate strategies for successful diffusion of mobile SCM.     

绿色供应链管理的基本原理

人口、资源与环境三者之间的矛盾日益突显，要求制造业提高其活动与环境的相容性。绿色供应链管理是从系统的观点与集成的思想出发解决制造业与环境之间冲突的有效方式。从可持续发展的思想出发建立了绿色供应链的概念模型，分析了绿色供应链管理的目标，在此基础上探讨了绿色供应链管理的基本原理，认为共生原理、循环原理、替代转换原理与系统开放原理是实施绿色供应链管理应该遵循的基本原理。     

Inventory management in a lateral collaborative manufacturing supply chain: a simulation study

Due to global competition, firms are seeking more effective supply chain (SC) collaboration in order to provide quality products with less cost, at the right time and in the right quantity. The present study examines manufacturing SC collaboration on the basis of holding cost, backorder cost and ordering cost. The types of collaboration examined are vertical, horizontal and lateral collaboration. This research emphasises lateral collaboration by determining the impact of inventory policies ((s, S) and (s, Q) inventory policies) on SC performance. For better understanding, a conceptual model is provided that is supported by a numerical example. As the study of SCs is complex in nature, a simulation approach has been employed to show the impact of lateral collaboration on performance measures such as the total cost, which is the sum of several cost components: inventory holding cost, backorder cost and ordering cost. The research is based on two manufacturing SCs where the manufacturer is taken as the collaborative node. To allow more clarity, a separate study on each cost component has been conducted. The laterally collaborative SC was simulated on ARENA 9.0, a simulation package. The results show that the efficacy of lateral collaboration outperforms horizontal collaboration due to having the individual SC members at more liberty to make decisions.     

Drivers and consequences of an innovative technology assimilation in the supply chain: cloud computing and supply chain integration

Cloud Computing are innovative technologies that are being applied in the main business functions in the supply chain. This study aims to reveal the determinant factors (drivers and a relevant outcome) of the level of use or assimilation of Cloud Computing in the supply chain. In order to test three hypotheses we conducted an empirical study in 484 companies from sectors in an intermediate position in the supply chain. The data gathering method consisted of a telephone survey using a computerised system (CATI). We used structural equation modelling (SEM) to test the hypotheses. The empirical study reveals that Advanced Manufacturing Technologies pursuing the internal efficiency of the supply chain (Intra-organisational IT) and IT for capabilities in e-business/e-commerce seeking external connection of the supply chain with other companies (Inter-organisational IT) are drivers of Cloud Computing assimilation. Furthermore, supply chain integration is one of the major consequences of Cloud Computing assimilation in the supply chain.     

The impact of supply chain analytics on operational performance: a resource-based view

This study seeks to better understand the role of supply chain analytics (SCA) on supply chain planning satisfaction and operational performance. We define the architecture of SCA as the integration of three sets of resources, data management resources (DMR), IT-enabled planning resources and performance management resources (PMR), from the perspective of a resource-based view. Based on the data collected from 537 manufacturing plants, we test hypotheses exploring the relationships among these resources, supply chain planning satisfaction, and operational performance. Our analysis supports that DMR should be considered a key building block of manufacturers’ business analytics initiatives for supply chains. The value of data is transmitted to outcome values through increasing supply chain planning and performance capabilities. Additionally, the deployment of advanced IT-enabled planning resources occurs after acquisition of DMR. Manufacturers with sophisticated planning technologies are likely to take advantage of data-driven processes and quality control practices. DMR are found to be a stronger predictor of PMR than IT planning resources. All three sets of resources are related to supply chain planning satisfaction and operational performance. The paper concludes by reviewing research limitations and suggesting further SCA research issues.     

Exploring the importance of collaborative assets to hospital-supplier integration in healthcare supply chains

Research has established the dominant influence of collaboration and integration in manufacturing supply chains. However, the role of these characteristics in healthcare supply chain operations and performance has not yet been investigated. The current research proposes three assets under collaboration as dominant enablers of hospital-supplier integration: collaborative planning, collaborative execution and collaborative decision-making. Considering the advances in technology in healthcare, we propose that technology orientation moderates the above linkages. Survey-based responses were collected from hospitals, chemistry and pharmaceuticals, and medical equipment and surgical suppliers that are key entities in healthcare supply chains. In total, 239 completed responses were collected and analysed using structural equation modelling. The findings suggest all three as dominant enablers of hospital-supplier integration. Furthermore, technology orientation was found to positively moderate the impact of planning and execution on hospital-supplier integration. This orientation also suggested that hospital-supplier integration results in positive operational performance.     

Relationship between downstream integration,performance measurement systems and supply network efficiency

Downstream integration is a key managerial area to improve performance in supply networks. Though most studies agree that downstream integration positively influences performances, the literature also reports cases of failures in achieving significant improvements. This evidence suggests that some factors may act as moderators on the downstream integration-performance relationship. This paper analyses the impact of downstream integration on supply network efficiency and the moderating effect on this relationship of supply network performance measurement systems. Data from a sample of 200 manufacturing plants settled in several countries around the world demonstrate that this moderating effect exists. Therefore, in order to strengthen the impact of downstream integration on supply network efficiency, managers should combine interventions on downstream integration and supply network performance measurement systems, rather than investing and focusing on downstream integration only.     

Examining the interrelationships between supply chain integration scope and supply chain management efforts

In this article, we study the concept of supply chain integration scope by comparing firms that involve immediate supply chain partners in their strategic efforts (narrow supply chain scope) versus firms that involve supply chain partners beyond the immediate level, for example second tier suppliers and end customers (broad supply chain scope). By relying on Coordination Theory and expanding upon Frohlich and Westbrook's (2001 Frohlich, MT and Westbrook, R. 2001. Arcs of integration: an international study of supply chain strategies. Journal of Operations Management, 19(5): 185–200.  [Google Scholar]) ‘arcs of integration’ principle, we propose that supply chain integration scope and the type of supply chain management efforts deployed by firms are correlated. We use data from a large sample of US and European firms to explore the association between supply chain integration scope and supply chain management efforts. The results show that supply chain integration scope can be predicted by a firm's supply chain management efforts. The implications of our results for practising managers are also offered. Our results suggest that supply chain managers should consider the practices identified in this study while deciding on the appropriate level of supply chain integration scope, i.e., which extended supply chain members to include in their strategic planning efforts.     

Arcs of supply chain integration

Integration is posited by many authors as a supply chain utopia. Indeed, it is claimed as being synonymous with supply chain management excellence. The primary aim of this research is to verify the link between supply chain integration and competitive performance. Detailed information collected via an 8-year international field study of 50 products and their associated supply chains subjected to an extensive statistical analysis provides rigorous insight into supply chain integration in practice. The breadth of supply chain integration significantly correlates with increased performance, yet in practice, the majority of supply chains are not well integrated. However, most supply chains seem to follow a popular route when seeking to enable seamless operations. This starts with enhanced internal effectiveness followed by upstream streamlining and then finally downstream integration. If practitioners are still struggling with supply chain integration, this research confirms that they are not unique in their predicament. Indifferent practice is indeed the norm. Fortunately, practitioners can follow the popular route established herein when seeking to improve integrative capability.     

Supply chain integration patterns and operational performance: a plant-level survey-based analysis

Though most scholars recognise that supply chain integration (SCI) can contribute to improving operational performance, previous studies on the SCI-performance link showed mixed results and several questions on this issue remain still open. In line with a configurational perspective, this study investigates whether plants adopting multiple integration practices (i.e. full SCI adopters) perform better than plants implementing only some selected SCI practices (i.e. partial adopters) and plants which do not implement any SCI practice (i.e. non-adopters). In addition, it analyses whether partial adopters show a superior performance compared to non-adopters. Analyses based on a sample of 317 manufacturing plants reveal that full adopters perform better than non-adopters, in terms of quality, delivery, flexibility and efficiency. Among partial adopters, a particular SCI pattern, characterised by a high level of internal integration and supply chain planning, differs from non-adopters in terms of delivery, and shows results similar to full adopters in terms of quality and efficiency. More surprisingly, the other patterns of partial adopters do not significantly differ from non-adopters in any performance dimensions, and underperform full adopters in each performance. This suggests that in order to maximise SCI benefits companies should lever on multiple integration practices, and that in some cases focusing only on selected integration activities can be useless. A further interesting implication is that companies can cumulatively increase their operational performance towards a full exploitation of SCI benefits by following a certain sequence of SCI practices.     

服务供应链的信息共享机制及绩效研究

文章研究的服务供应链包含一个服务供应商和一个服务集成商信息共享机制问题。服务供应商提供原始服务产品或活动给服务集成商,而服务集成商依次以附加值集成服务出售给客户。在不确定性市场环境下,客户服务需求量带有价格敏感和随机性的特征。在服务供应商和服务集成商之间,探析服务供应链的不同信息传输方式下信息共享机制问题,评估服务供应链的绩效,其结果强调服务业开展信息共享的必要性。     

A technology selection framework for integrating manufacturing within a supply chain

This paper describes a structured analytical approach for selecting a manufacturing technology. A framework consisting of six integrated steps is proposed by considering the growing importance of supply chains in manufacturing organisations. The framework makes use of the analytical hierarchy process (AHP) approach combined with strategic assessment model (SAM) to evaluate and select the technologies appropriate for providing overall competitive advantage. The framework is intended to assist industrial managers in promoting manufacturing and supply chain collaboration and co-ordination by including intra-organisational perspective in their organisational technology selection decision making process.     

Effects of green supply chain integration and green innovation on environmental and cost performance

This paper argues that mechanisms such as information sharing and collaboration used in green supply chain integration (GSCI) to improve information processing capacity can reduce uncertain outcomes of green product and process innovation. Based on data from a survey of Chinese (Hong Kong) firms, the paper tests whether the three dimensions of GSCI (green internal, customer and supplier integration) improve environmental performance and cost reduction by facilitating green product and process innovation. The results show that green customer integration improves cost and environmental performance through green process innovation (not green product innovation). Both green product and process innovations are facilitated by green customer integration (not green supplier integration), while both green customer and supplier integration significantly depend on green internal integration. These suggest that the distinctive information processing capacity created by green internal and customer integration can facilitate the green process innovation required to improve environmental and cost efficiency, while green product innovation and green supplier integration cannot create such efficiencies.     

Coordination and performance analysis for a three-echelon supply chain with a revenue sharing contract

This paper focuses on a three-echelon supply chain composed of a manufacturer, a distributor and a retailer for a single selling period. Based on a revenue sharing contract, the coordination of the decentralised supply chain with the simultaneous move game or the leader–follower game is analysed. It is determined that the revenue sharing contract can coordinate the decentralised supply chain with the simultaneous move game. Our analysis reveals that the revenue sharing contract cannot coordinate the decentralised three-echelon supply chain with the leader–follower game except for a special situation. However, this result provides an opportunity to develop methodology and results that measure the potential improvement in supply chain performance that can be gained from utilising the revenue sharing contract. This is an important aspect of this paper.     

Sustainable supply chains for supply chain sustainability: impact of sustainability efforts on supply chain risk

Supply chain managers across the globe are finding it difficult to manage the increasingly complex supply chains despite adopting a variety of risk mitigation strategies. Firms on the other hand have also been adopting various kinds of environmental and social sustainability practices in recent times to reduce carbon footprint and improve their image on the social front. However, very few studies in the extant literature have examined the impact of sustainability practices on supply chain risk. We address this important gap in literature by empirically testing this relationship, using primary data from six manufacturing sectors and 21 different countries including developed as well as emerging markets across the globe. Our findings indicate that risk mitigation strategies do not always reduce the actual supply chain risk experienced by firms, whereas sustainability efforts help reduce supply chain risk, especially in emerging market contexts. In addition, we find that, while reactive risk mitigation strategies on their own fail to reduce supply chain risk, they are effective when used in conjunction with sustainability efforts. We also find that preventive risk mitigation efforts are only effective in mature supply chains such as the OECD countries.     

Trust-embedded coordination in supply chain information sharing

This paper studies supply chain coordination with trust-embedded cost-sharing contract. In a two-tier supply chain, a retailer (she) and a supplier (he) make their private demand forecasting individually. The retailer places soft-orders, which are costless, non-verifiable and cancellable before shipping, to the supplier. After that, the supplier relies on the retailer’s ordering information to update his demand evaluation and prepare his capacity. How much the supplier relies on the retailer’s ordering information is specified by trust, which is a kind of psychological feeling and affected by multiple factors. When the supplier does not fully trust the retailer, he tends to prepare a conservative capacity to avoid over-production. To coordinate the supply chain, a two-stage coordination process is proposed. At the first stage, the supplier and retailer negotiate a cost-sharing rule to bind soft-orders. At the second stage, the retailer places a soft-order and decides whether or not to bind it referring to the cost-sharing rule. After that, the supplier determines his optimal production capacity. We show that the retailer and supplier value trust differently in the experimental studies. We also find that there is a threshold of negotiation power for the supply chain partners which means the supplier’s/retailer’s expected profit drops down if his/her negotiation power exceeds certain thresholds. The experimental studies also show that the proposed the two-stage coordination is effective.     

Adoption of green supply chain management practices and their impact on performance: an exploratory study of Indian manufacturing firms

Research on green supply chain management (GSCM) or sustainable supply chain management (SSCM) has attracted increased attention in recent years. Although GSCM/SSCM has been studied for developed and developing countries, there has been little information about the adoption of GSCM/SSCM practices in India. This article presents one of the earliest surveys on GSCM practices in Indian manufacturing firms. The items for the survey were developed based on the extant literature and feedback from corporates. Some of the major findings of the survey are as follows. We found that the state of adoption of GSCM practices by Indian firms was still in its infancy, the awareness of environmental sustainability was quite low among consumers, and the regulatory framework was also lacking in terms of promoting environmental sustainability. Results of data analysis showed that supplier collaboration for environmental sustainability had a positive impact on environmentally sustainable product design and logistics, which in turn was positively related to competitiveness and economic performance of the firm. We compared the results with the observations made by other researchers for developed and developing countries and provided managerial implications for the government and manufacturers as to what steps need to be taken to generate awareness towards environmental sustainability and facilitate the adoption of GSCM practices among Indian firms to a greater extent. We conclude the paper by indicating directions for future research on GSCM/SSCM.     

The impact of total quality management on supply chain management and firm's supply performance

This research investigates the relationships among total quality management practices (TQMP), supply chain management practices (SCMP) and firm's supply performance (FSP) in the automotive industry in Thailand. The measurement instruments for SCMP, TQMP and FSP were developed based on an extensive literature review and verified by experts, pilot test and various statistical techniques to ensure reliability and validity in structural equation modeling constructs. The hypothesized model was tested through a path analysis. Qualitative case studies of two large first-tier automotive suppliers were conducted to obtain more in-depth information. We found that the set of SCMP, TQMP and FSP measures are reliable and valid for Thailand's automotive industry. TQMP not only has a significant direct positive impact on SCMP and on FSP but also a significant indirect positive impact on FSP through SCMP.