Characterizing communication networks in a web-based classroom: Cognitive styles and linguistic behavior of self-organizing groups in online discussions

In this study, we explore the cognitive style profiles and linguistic patterns of self-organizing groups within a web-based graduate education course to determine how cognitive preferences and individual behaviors influence the patterns of information exchange and the formation of communication hierarchies in an online classroom. Network analysis was performed on communication data collected from 1131 student messages posted in 19 asynchronous online discussion forums to determine centrality, clique membership, and core-periphery structure in the communication networks. The social network data were examined in relation to the students' cognitive style profiles, which were assessed using the Kirton Adaption-Innovation Inventory (KAI) (32 and 33). The cognitive style composition of small cliques (dyadic and triadic) was found to be highly heterogeneous, often with large cognitive gaps between clique members, which suggests that web-based environments may mask cognitive style differences that have been shown to create conflict in face-to-face interactions. In addition, the cognitive style mean of the students in the core of the network was found to be significantly more adaptive than that of the periphery group. To further characterize the nature of the communicative interactions, automated linguistic analysis was used to analyze the students' writing samples. Interestingly, students in the core of the social network demonstrated a significantly higher usage of several language features associated with individuals who actively promote enhanced group performance and cohesion. For our sample, the linguistic behaviors of students in the core of the social network, coupled with their more adaptive cognitive style preferences, suggest that these students may inherently place greater value on fostering group cohesion than those in the periphery.     

Interpersonal exchanges in discussion forums: A study of learning communities in distance learning settings

Cooperative relationships are the foundation of a model of online learning based on communities. The development of a community depends on the interaction between community members. This study is based on the belief that the dynamics of exchange of thought, from a Piagetian perspective, are one possibility for understanding the process of interaction within a virtual community. The study therefore investigates the dynamics of conversations in discussion forums in order to lead to an understanding of the processes involved in the formation of virtual learning communities. The research path involved content analysis of messages, interaction mapping and an analysis of the relationship between them. The results indicate that there is a relationship between the texts of discussion forum messages and continuation of interpersonal exchanges.     

Collaborative environments for the learning of design: a model and a case study in Domotics

Design plays a central role in a range of subjects at different educational levels. Students have to acquire the knowledge necessary for the execution of tasks that enable them to construct an artefact or model that can be tested by simulation and that satisfies some requirements and verifies some constraints. They achieve this by means of a design process. In some design domains there is a lack of teaching tools from a learner-centred perspective. Moreover, when these domains are complex, the design problems that the students have to solve during their learning process require the design activity to be carried out in group. In response to this situation, we have developed a design model and a collaborative learning method. Using this conceptual framework, we have built a collaborative environment for the learning of domotical¹ design by means of complex problem solving, with an emphasis on synchronous collaboration for work distribution, discussion, design in shared surfaces and simulation. This environment has already been evaluated and used in real teaching experiences.     

When to jump in: The role of the instructor in online discussion forums

As asynchronous discussion forums become more prevalent in online and flexible-delivery modes of teaching, understanding the role that instructors play in student learning in these forums becomes an important issue. Whether the instructor chooses to lead discussions or to keep a low profile can affect student participation in surprising ways. In this study, we investigate how instructor participation rates, the timing of instructor postings (during or at the end of a forum) and nature of their postings (questions, answers or a mix of the two) relate to student participation and perception.     

Investigating cooperation and collaboration in near synchronous computer mediated conferences

The development and use of computer mediated communications as a tool for teaching and learning has grown considerably in recent years. It has been developed to extend the conventional face-to-face tutorial environment and for distance-learning purposes, actively engaging students in productive learning situations. Here we document the findings of an analysis of near synchronous conferencing where postgraduate distance learners worked in small groups to produce a report that examined media coverage of controversial science. The results suggest that students actively engaged in both cooperative and collaborative learning in preparing and producing these reports, and that tutor interventions were an important factor in influencing peer interaction. Furthermore, we have found evidence of cooperation between learners who passively participate in vicarious learning. We consider the implications of these findings with respect to current definitions of cooperation and collaboration.     

Monitoring a CMC environment created for distance learning

Projects using Computer Mediated Communication (CMC) are becoming of interest to all academic institutions World‐wide. STILE (Students' and Teachers' Integrated Learning Environment) is one such project which included four universities in the United Kingdom. The Open University implementation of the project was called M205‐STILE and it used a CMC environment with 110 students and nine tutors nationwide and in Europe. The participants were on‐line from February to October 1995 and the provision of these facilities allowed distance learning students to avail themselves of better communication with both their tutor and with fellow students. This paper discusses, from both the tutor and student perspective, how computer science students made use of a CMC environment created especially for them. It illustrates that students used the system to learn more about the subject area and about each other, and to sustain or motivate themselves throughout the learning period.     

The influence of system characteristics on e-learning use

The benefits of an e-learning system will not be maximized unless learners use the system. This study proposed and tested alternative models that seek to explain student intention to use an e-learning system when the system is used as a supplementary learning tool within a traditional class or a stand-alone distance education method. The models integrated determinants from the well-established technology acceptance model as well as system and participant characteristics cited in the research literature. Following a demonstration and use phase of the e-learning system, data were collected from 259 college students. Structural equation modeling provided better support for a model that hypothesized stronger effects of system characteristics on e-learning system use. Implications for both researchers and practitioners are discussed.     

Roles as a structuring tool in online discussion groups: The differential impact of different roles on social knowledge construction

This study focuses on stimulating social knowledge construction in e-discussions and examines the introduction of five roles: starter, summariser, moderator, theoretician, and source searcher. Asynchronous discussion groups of 10 1st-year students Instructional Sciences were organised to foster students’ processing of the learning content. Four successive authentic tasks of three weeks each were presented. Taking into account the moment of introduction of the role assignment (at the start of the discussions versus at the end), the differential impact of the roles on knowledge construction is studied through quantitative content analysis based on the interaction analysis model of Gunawardena, Lowe, and Anderson (1997). The results show a positive effect of role assignment on students’ social knowledge construction at the start of the discussions. This implies that roles should be introduced at the start of the discussions and can be faded out towards the end. With respect to the differential impact of the roles, the results show that messages from moderators, theoreticians, and summarisers reflect higher levels of knowledge construction at the start of the discussions. Even students without a role in role-supported groups benefit from the role introduction.     

The effects of different instructor facilitation approaches on students’ interactions during asynchronous online discussions

This study compared the impact of three different facilitation approaches on elementary teacher candidates’ interactions in an asynchronous discussion board as well as their satisfaction with an online educational technology course. These participants were enrolled in three different sections of the same online course. In the first section (Group 1), the instructor responded to each student’s initial message regarding the discussion question and then required students to respond to at least two of their classmates’ postings. In the second section (Group 2), the instructor responded to each student’s initial message to the discussion question, but did not require students to respond to other classmates’ postings. Instead, it was the student’s voluntary choice. In the third group (Group 3), the instructor did not respond to each student’s initial message on the discussion question, but required students to respond to at least two classmates’ postings. Data were analyzed both quantitatively and qualitatively, by using ANOVA, social networking analysis (SNA) and content analysis. The results indicated that in Group 2, voluntary interactions among students rarely occurred, resulting in the instructor primarily providing feedback to the students, with a low number of cues for social presence. In comparing Groups 1 and 3, when students were required to respond to one another, too much instructor intervention did not lead to more interactions among the students. Rather, when the instructor’s intervention was minimal, students tended to more freely express their thoughts and opinions, with a large number of cues for social presence. However, more interactions among students, occurring in a required setting, may not have correlated with student satisfaction with the online course ratings and the instructors’ ratings.     

The impact of rotating summarizing roles in online discussions: Effects on learners’ listening behaviors during and subsequent to role assignment

This study investigated whether assigning students summarizing roles in online discussions during specific weeks affects how they attend to the posts of others while playing the role, and in subsequent discussion weeks. Thirty-three students in a large undergraduate course on educational psychology were assigned one of two summarizing roles (Synthesizer, Wrapper) on a rotating basis during six week-long small-group online discussions; demographic and log-file data were collected (N = 198 student-weeks). Multilevel, cross-classification modeling revealed that assigning students summarizing roles increased the breadth of their listening during in-role weeks, but the effect was only weakly sustained after the role was completed. Students taking the Synthesizer role showed some increased depth of listening during in-role weeks but not post-role weeks. Other post-role behavior changes (a reduced number of sessions and review of posts) suggest unintended negative side effects of a role-rotation strategy, possibly due to post-role abdication of responsibility.     

Interactive Videoconferencing for collaborative learning at a distance in the school of 21st century: A case study in elementary schools in Greece

The aim of this paper is to present the design, implementation and evaluation of the methodology which focuses on the pedagogical utilization of Interactive Videoconferencing (IVC) in the contemporary elementary school.     

Lessons learned from the design of situated learning environments to support collaborative knowledge construction

The main characteristics of situated learning environments (SLEs) are: to provide authentic contexts, activities, expert performances and integrated assessment; to support multiple roles and perspectives, collaborative knowledge construction, coaching and scaffolding; and to promote reflection and articulation. However, current SLEs have two limitations: (1) not all of these characteristics are included, particularly lacking collaborative knowledge construction, in most cases; and (2) most SLEs are designed to support learning activities outdoors, but not indoors. This paper presents the implementation of an SLE that overcomes these two limitations. This SLE is based on bidirectional Quick Response (QR) codes, which are enhanced QR codes that not only provide information when scanned but also collect user-generated content. This “Bidirectional SLE” is evaluated in an experiment in which it is compared with an equivalent “Traditional SLE”, which is built upon traditional QR codes. The purpose of this comparison is to understand if using bidirectional QR codes as a mechanism to support collaborative knowledge construction in indoor settings has an impact on students' learning outcomes and on their impression of the learning experience. Two hundred fifty-three students participated in this experiment. Data collected from this experiment indicate that the students who worked in the Bidirectional SLE (1) received better scores, providing better and more complete answers, and (2) evaluated their learning experience better than their peers' who worked in the Traditional SLE. Finally, a cross-analysis of these results including teachers' opinions led to a set of lessons learned about the design of SLEs to support collaborative knowledge construction.     

Cognitive,social and teaching presence in a virtual world and a text chat

Using a framework of cognitive, social, and teaching presence, the nature of learning experiences in a three-dimensional virtual world environment (Second Life) and a text-chat learning environment without visuals (TeachNet) were investigated. A mixed method of code frequencies, coherence graphs, interviews, and a survey was used. The results revealed that the TeachNet debates included more cognitive presence codes that indicate higher levels of cognitive processing than in SL debates. The teams were significantly different from each other in the collaboration style for developing arguments and in the ways to use utterances associated with cognitive, social, and teaching presences, and the groups’ collaboration style became more established with more experience with the tasks. The three critical factors–tool, tasks and group cohesion–that affect cognitive, teaching, and social presence are discussed.     

Web conferencing for synchronous online tutorials: Perspectives of tutors using a new medium

This paper reports on a pilot investigation into web conferencing in a distance learning module. It focuses on the perceptions and experiences of the tutors, all of whom were new to the web conferencing environment, but were experienced in online teaching. A number of web conferencing tutorials were studied through the collection of various datasets, mostly qualitative. The data were analysed by a team of researchers, informed by key literature in this area.The main findings from the pilot indicated that tutors experienced challenges in creating social presence and in managing cognitive load when dealing with multiple tasks online. There were also technical obstacles to improvisation in response to students’ emerging needs. The findings of the pilot informed the training and support provided when web tutorials were subsequently rolled out to all tutorial groups (approximately 140) in the module. Overall, experiences from the web tutorials indicate that tutors and students reacted positively to the opportunities web conferencing provides for interactive learning and teaching.     

Social networks,communication styles,and learning performance in a CSCL community

The aim of this study is to empirically investigate the relationships between communication styles, social networks, and learning performance in a computer-supported collaborative learning (CSCL) community. Using social network analysis (SNA) and longitudinal survey data, we analyzed how 31 distributed learners developed collaborative learning social networks, when they had work together on the design of aerospace systems using online collaboration tools. The results showed that both individual and structural factors (i.e., communication styles and a pre-existing friendship network) significantly affected the way the learners developed collaborative learning social networks. More specifically, learners who possessed high willingness to communicate (WTC) or occupied initially peripheral network positions were more likely to explore new network linkages. We also found that the resultant social network properties significantly influenced learners’ performance to the extent that central actors in the emergent collaborative social network tended to get higher final grades. The study suggests that communication and social networks should be central elements in a distributed learning environment. We also propose that the addition of personality theory (operationalized here as communication styles) to structural analysis (SNA) contributes to an enhanced picture of how distributed learners build their social and intellectual capital in the context of CSCL.     

Effects of an online learning community on active and reflective learners’ learning performance and attitudes in a face-to-face undergraduate course

The purpose of this study was to examine the effects of an Online Learning Community (OLC) on active and reflective learners’ learning performance and attitude in a face-to-face undergraduate digital design course. 814 freshmen in an introductory digital design course were randomly assigned to one of two treatments: one offered students an OLC, which required students to discuss their assignments and readings online and participate in certain online learning activities; the other one did not offer the OLC (NC: no online learning community), but required involving students in face-to-face discussion. Individual students’ learning styles were measured using Felder and Solomon’s Index of Learning Styles Questionnaire. Results indicated that both active and reflective learners in the OLC intervention performed significantly better than those who were in the NC intervention. Results also indicated that active learners performed significantly better than reflective learners in the NC intervention; however, reflective learners performed significantly better than active learners in the OLC intervention. No significant difference between active and reflective learners’ attitudes was found. These findings indicated that OLC might be an effective means for improving both active and reflective learners’ learning performance and attitudes; however, its effects on active learners might not be as great as on reflective learners.     

Designing for interaction: Six steps to designing computer-supported group-based learning

At present, the design of computer-supported group-based learning (CSGBL) is often based on subjective decisions regarding tasks, pedagogy and technology, or concepts such as ‘cooperative learning’ and ‘collaborative learning’. Critical review reveals these concepts as insufficiently substantial to serve as a basis for CSGBL design. Furthermore, the relationship between outcome and group interaction is rarely specified a priori. Thus, there is a need for a more systematic approach to designing CSGBL that focuses on the elicitation of expected interaction processes. A framework for such a process-oriented methodology is proposed. Critical elements that affect interaction are identified: learning objectives, task-type, level of pre-structuring, group size and computer support. The proposed process-oriented method aims to stimulate designers to adopt a more systematic approach to CSGBL design according to the interaction expected, while paying attention to critical elements that affect interaction. This approach may bridge the gap between observed quality of interaction and learning outcomes and foster CSGBL design that focuses on the heart of the matter: interaction.