Viewpoint: Information systems research strategy

This article^1,2 has two aligned aims: (i) to espouse the value of a strategic research orientation for the Information Systems Discipline; and (ii) to facilitate such a strategic orientation by recognising the value of programmatic research and promoting the publication of such work. It commences from the viewpoint that Information Systems (IS) research benefits from being strategic at every level, from individual researcher, to research program, to research discipline and beyond. It particularly advocates for more coordinated programs of research emphasising real-world impact, while recognising that vibrant, individual-driven and small-team research within broad areas of promise, is expected to continue forming the core of the IS research ecosystem. Thus, the overarching aim is the amplification of strategic thinking in IS research – the further leveraging of an orientation natural to the JSIS community, with emphasis on research programs as a main strategic lever, and further considering how JSIS can be instrumental in this aim.     

Information systems effectiveness: research designs for causal inference

Abstract. This paper examines the capacity of the research designs of 37 empirical studies of information systems (IS) effectiveness to provide a basis for the development of theories about behaviour related to IS effectiveness. The power of each study to support causal inference was evaluated in terms of (a) its handling of the time dimension, (b) its ability to weigh differences and (c) its resistance to internal validity threats that pose alternative explanations for its reported findings. Of the reviewed studies, 29.7% could account for the time dimension, 32.4% employed a comparison group and 16.2% were not susceptible to any internal validity threats. Only 13.5% of the studies combined an accounting for the time dimension with the use of a comparison group. Of these, however, only 5.4% were also invulnerable to internal validity threats. The research designs of nearly 95% of these published studies were deficient in supporting causal inference. In those studies, suggestions that one variable was causally related to another variable could not be substantiated. Encouragement for the future capacity of IS effectiveness research to support causal inference was found in a trend towards the use of quasiexperimental designs. Recommendations are made regarding ways to increase the inferential capacity of research designs employed in the study of IS effectiveness.     

Information systems for enhancing social experience in a conference context: A sensor based approach

We combine Auto Identification and Web technologies in an extensible on-site event support system for enhancing experience of conference organizers as well as participants. Our system enables users to authenticate themselves using RFID badges and to access interactive, Web-based services via a touchscreen PC. The developed services aim at supporting social interactions of participants, and thus validate the promising usage directions of the combination of offline social networks and the online social Web. The main hypothesis of our work is that: ??A sensor based information system can truly enhance social conference experience.?? Technically, we have investigated employment of Web 2.0 technologies in social, sensor and mobile technologies enabled systems at conferences and events. This article gives an overview of the overall system and its evaluation via a user survey and usage log data collected during the Extended Semantic Web Conference (ESWC) 2010 and similar international conferences, altogether with several hundred participants.     

The need for systems development capability in design science research: enabling researcher-systems developer collaboration

Information systems as an artefact-oriented discipline require a strong interaction between researchers, developers and users regarding design of, development of, and the study of the use of digital artefacts in social settings. During recent years, performing research in a design science research spirit has gained increasing interest. In larger scale design research endeavours, access to systems development capabilities becomes necessary. Such a unit, InnovationLab, was established in 2006 in a university setting in Sweden. In this paper we are investigating the 5 years’ experience of running this InnovationLab. Our findings point to an innovation lab being valuable for research in general and especially for design science research. However, in order to balance the business of an innovation lab, it will be necessary to provide services for other stakeholders (such as administrative units, teachers, and students) as a means for developing systems development capability aimed at supporting researchers.     

Information systems research in the Asia Pacific region

Research in information systems (IS) in the Asia Pacific has experienced fast progress in the past 10 years. A major driving force is the Pacific Asia Conference on Information Systems. In this paper, we provide an overview of the IS research in the Asia Pacific and in China and four best papers selected from the 2004 Pacific Asia Conference on Information System Shanghai Conference.     

Information systems: Theoretical development and research approaches

This article reviews the theoretical development in the field of information systems. Although the field has evolved and gained importance in many graduate curricula, there do not exist any well-accepted common theoretical bases for information systems education. This paper discusses the reasons for the absence of a standard and well established framework for information systems. The paper goes on to provide alternate approaches to viewing information systems and conducting information systems reasearch. Such a broad, yet integrated, framework will allow the field of information systems to evolve and continually enrich itself.     

Information systems research centers: An initial survey

The concept of the Information Systems Research Center (ISRC) is not new, yet its purpose, structure and activities are not universally agreed upon. This paper compares ten centers in the U.S.A. as to their objectives, organizational structure, curriculum, current research areas, and activities. The ISRCs are then examined in an attempt to assess benefits and problems.     

Information systems security research agenda: Exploring the gap between research and practice

This paper undertakes a systematic review of the Information Systems Security literature. The literature review consists of three parts: First, we perform topic modeling of major Information Systems journals to understand the field's debates. Second, we conduct a Delphi Study composed of the Chief Information Security Officers of major corporations in the US to identify security issues that they view as important. Third, we compare Topic Modeling and the Delphi Study results and discuss key debates, gaps, and contradictions within the academic literature. Further, extant Information Systems Security literature is reviewed to discuss where the academic community has placed the research emphasis and what is now required in the discipline. Based on our analysis, we propose a future agenda for Information Systems security research.     

Unpacking the systems development process: an empirical application of the CSF concept in a research context

This paper unpacks the black box of the IS development process and, thereby, helps business and IT managers understand better its complexity. The Critical Success Factors (CSF) concept was employed for this purpose in an in-depth study of four diverse systems development projects in a large telecommunications company. Unlike previous applications of the CSF method, the approach adopted in this study facilitated the identification of both ‘generic’ and ‘collective’ CSFs in order to map the network of interrelationships between them. Thus the findings shed new light on the process by which information systems are developed by illustrating empirically its complex multidimensional nature and by providing fresh insights into the challenges facing both developers and users in their task of developing organisational IS.     

Designing sustainable work systems: The need for a systems approach

There is a growing discussion concerning sustainability. While this discussion was at first mainly focused on a society level – and sometimes regarding especially environmental problems, one can now see that this topic is of increasing relevance for companies worldwide and even the social dimension of this three pillar approach is gaining more and more importance. This leads to some questions: Is sustainability already a part of human factors thinking or do we have to further develop our discipline? How can we define sustainable work systems? What are the topics we have to consider? Do we need a new systems ergonomics perspective regarding whole value creation chains and a life-cycle perspective concerning products (and work systems)? How can we deal with potential contradictions about social, ecological, and economic goals?     

Expert systems in the context of multi-brain systems

In this article, we postulate the possibility of building a four-brain like expert system. For this purpose we have taken ideas from Minsky’s “Society of Mind” some concepts from Brooks and Stein’s “Brains for Bodies” project, and some mechanisms from neurophysiology. In our search for conceptualization of a minimum multi-brain like system oriented to expert systems, we found that: (a) expert systems with blackboard architecture can be seen as primitive topological approaches to multi-brain systems, (b)in our multi-brain like expert systems conception, as in many other expert systems, we feel that we have to impose our external language as their internal language and our external symbols as their internal symbols. These are the kind of entities discussed by philosophers as “What is it like to be a Bat?”. In this context our conception is still a “Batman”. True-cognitive expert systems might be produced in the future if the matters are self constructed internal languages, and its post-hoc knowledge, and (c) in the scope of multi-brain systems, expert systems are not an engineering subject of artificial intelligence (AI) but a substantive subject that goes from philosophical to neurophysiological aspects.     

The need for style systems in ODA

Many advanced document systems provide a formatting mechanism called ‘style sheets’ Style sheets provide a great deal of flexibility in describing a document's format, and allow easy maintenance of different house styles for a collection of documents. In this paper, we describe the basics of general style sheet systems, argue that successful document interchange must include the exchange of style sheet information, and evaluate ODA's style mechanism against this requirement.     

The need for a new experimental environment for HCI research into multi-agent, real-time systems

Much of the current research in HCI is carried out using experimental environments based on word processors, database search, or other conventional office automation. While this approach meets many needs it lacks the power required for investigating many unconventional situations. Complex multi-agent real-time systems are not typically found in offices and cannot easily be investigated in typical word processing or office automation contexts. The paper refers to four environments where multi-agency exists in a real-time environment: flight systems, plant control, telephone networks, and complex office systems. Consideration is given to the requirements of an alternative experimental environment which could allow HCI research to explore a wider range of issues.     

The need for a new experimental environment for HCI research into multi-agent,real-time systems

Abstract

Much of the current research in HCI is carried out using experimental environments based on word processors, database search, or other conventional office automation. While this approach meets many needs it lacks the power required for investigating many unconventional situations. Complex multi-agent real-time systems are not typically found in offices and cannot easily be investigated in typical word processing or office automation contexts. The paper refers to four environments where multi-agency exists in a real-time environment: flight systems, plant control, telephone networks, and complex office systems. Consideration is given to the requirements of an alternative experimental environment which could allow HCI research to explore a wider range of issues.     

Information systems action research: Debunking myths and overcoming barriers

The relevance of action research as a research method in the information systems (IS) discipline is not disputed. Nevertheless, the extent to which action research is published in good journals is infrequent enough to indicate a serious problem. In this article, we explore the reasons underlying this situation and make recommendations aiming to increase both the practice and the publication of action research. To identify both the barriers to undertaking action research and potential ways of overcoming those barriers, we survey 218 authors of 120 articles demonstrating empirical action research published in 12 of our good journals during the period 1982–2016. We received 70 usable responses. We also surveyed 52 editors of selected IS journals and received 25 usable responses. Our findings are revealing as they indicate both genuine barriers associated with action research and some apparent barriers that are in reality misperceptions or myths. In reflecting on these, we emphasize the special qualities of action research. We also reflect on the critical role that action research plays in the IS field as a whole and its potential for further contributions to research and practice, given the strong and close connections with organizational problem contexts that action research requires. Finally, we make a number of recommendations that are designed to increase the incidence of action research in the IS discipline     

Information systems practice, education and research

Abstract. The launch of a new journal in information systems prompts thought and debate concerning the state of the subject area and some contemplation on its past and future. This introductory paper reflects the views of the editors, views which will not be shared by all. We find a wide spectrum of interpretations and experiences concerning the nature of information systems and this wide range of views is both a strength and a weakness. It is a weakness in the sense that it is very difficult to put boundaries around the area and establish common definitions and accepted norms. The latter are usually associated with more stable and established disciplines that have accepted underlying theories. It is a strength in the sense that the wide variety of views, experiences and background subjects adds richness to the discipline. From the point of view of the Journal of Information Systems this should mean a wide variety of interesting topics from which we can draw. Our paper begins with an introduction to the debate about the nature of information systems, a debate which is continued in the following paper. We also give an overview of practice, education and research in information systems. In order to keep the paper to a reasonable length, this overview will necessarily be selective and will probably be Anglocentric.     

Information retrieval systems for professionals: a case study of computer supported legal research

Two design ideas concerning information retrieval systems (IRS) for professionals are evaluated. First, we aim to support a professional's document handling. Second, we aim to facilitate the evolution of the IRS, i.e. allowing it to be modified in a straightforward and flexible way as new requirements arise. The viability of these design ideas is illustrated through a case study concerning the development of a prototype legal IRS based on a leading body of Danish laws. Important facilities in the prototype include a dynamic thesaurus, a dynamic classification structure and personal notes. The prototype is built using a relational database, not inverted files as in the majority of IRS.     

Information fusion for robust ‘context and driver aware’ active vehicle safety systems

Although there is currently significant development in active vehicle safety (AVS) systems, the number of accidents, injury severity levels and fatalities has not reduced. In fact, human error, low performance, drowsiness and distraction may account for a majority in all the accident causation. Active safety systems are unaware of the context and driver status, so these systems cannot improve these figures. Therefore, this study proposes a ‘context and driver aware’ (CDA) AVS system structure as a first step in realizing robust, human-centric and intelligent active safety systems. This work develops, evaluates and combines three sub-modules all employing a Gaussian Mixture Model (GMM)/Universal Background Model (UBM) and likelihood maximization learning scheme: biometric driver identification, maneuver recognition, and distraction detection. The resultant combined system contributes in three areas: (1) robust identification: a speaker recognition system is developed in an audio modality to identify the driver in-vehicle conditions requiring robust operation; (2) narrow the available information space for fusion: maneuver recognition system uses estimated driver identification to prune the selection of models and further restrict search space in a novel distraction detection system; (3) response time and performance: the system quickly produces a prediction of driver’s distracted behaviour for possible use in accident prevention/avoidance. Overall system performance of the combined system is evaluated on the UTDrive Corpus, confirming the suitability of the proposed system for critical imminent accident cases with narrow time windows.