Construction Site Management Team Working: A Serendipitous Event

Despite the pervasive appeal of team working in the construction industry, the empirical relationship between team effectiveness and task performance continues to be generally overlooked. Recognized team performance appraisal remains one of the last frontiers of performance management. This paper sets out to challenge the conventional discourse of team working and test the hypothesis that construction site management team working and project performance is unrelated. The explanatory case-study research method utilizes a variety of data-gathering techniques. An attitude statement questionnaire evaluates team efficacy. A customized suite of key performance indicators sympathetic to project performance is used to measure project success. Statistical examination of the data demonstrates a marked correlation between the two variables. Although the results authenticate the universally acclaimed wisdom; teams and performance are inextricably linked, secondary analysis expose widespread contradictions between the rhetoric of team working and the action of practice. Obstacles to team working include management indifference towards substantive team building, organizational barriers to communication, and the absence of team rewards. A paradigm of individualism predominates, abetted by organizational structures and cultural subsystems that uphold individual answerability at the expense of collective responsibility.     

A Multiple-Goal, Multilevel Model of Feedback Effects on the Regulation of Individual and Team Performance.

When working as a member of a team, individuals must make decisions concerning the allocation of resources (e.g., effort) toward individual goals and team goals. As a result, individual and team goals, and feedback related to progress toward these goals, should be potent levers for affecting resource allocation decisions. This research develops a multilevel, multiple-goal model of individual and team regulatory processes that affect the allocation of resources across individual and team goals resulting in individual and team performance. On the basis of this model, predictions concerning the impact of individual and team performance feedback are examined empirically to evaluate the model and to understand the influence of feedback on regulatory processes and resource allocation. Two hundred thirty-seven participants were randomly formed into 79 teams of 3 that performed a simulated radar task that required teamwork. Results support the model and the predicted role of feedback in affecting the allocation of resources when individuals strive to accomplish both individual and team goals. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The development of collective efficacy in teams: A multilevel and longitudinal perspective.

The authors developed and tested a longitudinal multilevel model of collective efficacy formation. In 50 self-managing student teams, they investigated the effects of individual-level and team-level factors on observed behaviors and the subsequent development of collective efficacy for mastering a complex team task. Self-efficacy for teamwork, task-relevant knowledge, and collective efficacy predicted individual teamwork behaviors (rated by peers). Aggregated measures of teamwork behavior were related to subsequent collective efficacy, which was significantly related to final team performance. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Relational Contracting and Teambuilding: Assessing Potential Contractual and Noncontractual Incentives

Integration in construction projects implies alignment of both structural arrangements and operational mechanisms, in order to effectively coordinate and streamline the combined efforts of various interacting parties, for improved project outcomes. Appropriate use of relational contracting (RC) principles may help achieve such integration. As such, the aims of the reported study are to examine the relative usefulness of various potential strategies and factors, to provide suitable contractual and noncontractual incentives, for building a RC culture, and nurturing effective teamwork in construction. Results from statistical analyses of 83 questionnaire responses from Hong Kong are presented. These results attribute various degrees of importance to different factors and strategies, both for RC and teamworking. The outcomes also suggest the need for a highly interactive and consolidated approach, both for propagating RC and building integrated project teams. It is observed that trust and trust based operational and contractual arrangements can effectively provide the required incentives, for implementing various RC-based working arrangements in construction. These should extend to assessing “relational” attributes during team selection, under cliental initiative and top management support. Outcomes of this study are expected to benefit both industry practitioners and researchers, in exploring, designing, and implementing suitable RC-based working arrangements.     

Personal Construct-Based Factors Affecting Interpersonal Trust in a Project Design Team

Interpersonal trust is an important factor affecting the performance of the design team in a construction project. To improve the team’s performance, factors affecting interpersonal trust need to be identified thereby increasing trust between team members. A questionnaire survey of architects in project design teams is conducted in Beijing, Shanghai, and Qingdao, People’s Republic of China. Based on the personal construct theory, the survey collects personal construct-based factors which may affect interpersonal trust. Then the factors are tested using structural equation modeling method. Two significant factors i.e., “social interaction” and “attitude on work” are identified. The results suggest that team managers should enhance the social interactions between team members and provide guidance to team members about the correct attitude on work such that the level of interpersonal trust can be improved.     

Inter- and Intraorganizational Trust in International Construction Joint Ventures

International joint ventures in construction often face a highly complex and dynamic environment because, in most instances, they are formed to build large-scale engineering projects. One can distinguish two organizational levels that together constitute the joint venture system: (1) the interorganizational level formed by the partners and (2) the intraorganizational level of the joint venture. The partners seek to reconcile their different interests on the interorganizational level, as each of them follows the goal of profit optimization. Here, formal control mechanisms are more important than trust. Actors on the intraorganizational level face the construction task. One of the primary requirements is to reduce the project complexity. Within the joint venture, many international construction joint ventures disentangle their responsibilities by functional separation and delegation of work. In a social group, delegation of work requires trust in the capability and willingness of others to perform their duties without supervision. Especially during the initial phase, international construction joint ventures are high-pressure environments without established teams. Trust is a mechanism that allows to reach goals efficiently within this setting. As a consequence, we can find a special form of trust in international construction joint ventures: necessitated general trust that is extended to everyone even without prior knowledge. These findings are new and have high practical relevance as trust proves to be a most important success factor.     

Cognitive Approach to Construction Safety: Task Demand-Capability Model

In the evolution of safety research, the literature identifies three paradigms: normative, error-based, and cognitive engineering. Traditionally, strategies to improve construction safety have been based on the normative paradigm—compliance with prescribed safety rules. However, the normative approach ignores how the characteristics of the production system and team processes influence the work behaviors and the possibility of errors and accidents. These factors are the focus of the cognitive engineering perspective. This study develops a cognitive model of construction safety, which conceptualizes safety as an emergent property of the production system. The model proposes that during a task, the task demands and the applied capabilities determine the potential for errors and accidents. It also proposes that the production practices and the teamwork processes of the crew shape the work situations that the workers face—that is, the task demands and the applied capability. Empirical evidence from recent case studies is discussed. The cognitive perspective shifts the focus of accident prevention from conformance with rules to the issues of task demands and applied capabilities, and the factors affecting them—such as work design, workload, resource allocation, and team processes.     

The relationships among asymmetry in task dependence, perceived helping behavior, and trust.

Social relations analyses involving 132 working relationships among 60 individuals from 29 teams revealed that an increase in a team member's task dependence on another team member was associated with higher levels of perceived help from and interpersonal trust in that specific team member, provided the other member was highly task dependent on the focal member. The degree to which an actor perceived a relationship with a partner to be helpful partially mediated the relationship between task dependence and trust. These findings highlight the importance of attending to asymmetries in task dependence and provide valuable insights into mechanisms that can explain the development of trust in organizational work teams. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Becoming team players: Team members' mastery of teamwork knowledge as a predictor of team task proficiency and observed teamwork effectiveness.

The authors explored the idea that teams consisting of members who, on average, demonstrate greater mastery of relevant teamwork knowledge will demonstrate greater task proficiency and observed teamwork effectiveness. In particular, the authors posited that team members' mastery of designated teamwork knowledge predicts better team task proficiency and higher observer ratings of effective teamwork, even while controlling for team task proficiency. The authors investigated these hypotheses by developing a structural model and testing it with field data from 92 teams (1,158 team members) in a United States Air Force officer development program focusing on a transportable set of teamwork competencies. The authors obtained proficiency scores on 3 different types of team tasks as well as ratings of effective teamwork from observers. The empirical model supported the authors' hypotheses. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

The cognitive underpinnings of effective teamwork: A meta-analysis.

Major theories of team effectiveness position emergent collective cognitive processes as central drivers of team performance. We meta-analytically cumulated 231 correlations culled from 65 independent studies of team cognition and its relations to teamwork processes, motivational states, and performance outcomes. We examined both broad relationships among cognition, behavior, motivation, and performance, as well as 3 underpinnings of team cognition as potential moderators of these relationships. Findings reveal there is indeed a cognitive foundation to teamwork; team cognition has strong positive relationships to team behavioral process, motivational states, and team performance. Meta-analytic regressions further indicate that team cognition explains significant incremental variance in team performance after the effects of behavioral and motivational dynamics have been controlled. The nature of emergence, form of cognition, and content of cognition moderate relationships among cognition, process, and performance, as do task interdependence and team type. Taken together, these findings not only cumulate extant research on team cognition but also provide a new interpretation of the impact of underlying dimensions of cognition as a way to frame and extend future research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Antecedents of team reward attitude.

The authors tested a model of the antecedents of team reward attitude (TRA), where high TRA reflects a positive attitude toward receiving team-based rewards. Participants were members of 18 intact teams working on complex and inherently interdependent tasks in a high-technology manufacturing organization. The authors found that the most proximal antecedents of TRA were an individual's belief in the value of teamwork (positive) and his or her job performance (negative). Belief in the value of teamwork mediated the relationship between distal antecedents (collectivism, task interdependence, and self-efficacy for teamwork) and TRA. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Contractor as Trust Initiator in Construction Partnering—Prisoner’s Dilemma Perspective

Partnering has been advocated for use in construction as a project-delivery approach to curb dispute and enable a cooperative contracting environment. Successful construction partnering is perceived to derive benefits to both developers and contractors. In view of significant implications to successful project delivery, there has been a surge of research and studies on construction partnering. These studies typically focus on the partnering process as well as the identification of critical success factors. Among the various success factors that underpin partnering success, establishing trust among partners is considered the most important. Moreover, skeptics have been swift to point out that establishing trust in construction is daunting. A better understanding of the role of trust and its manifestation in partnering efforts is therefore of both academic and practical value. In this study, motivating trust in construction partnering is described within the classic framework of “the prisoner’s dilemma,” which suggests the trust cycle can be kick-started if construction partners put cooperation before competition and self-interest. This paper reports a study that is designed to suggest a suitable candidate for the trust initiator. As such, the critical trust factors for two groups of construction partners in Hong Kong—developers/consultants and contractors—are first identified. It is found that “performance” and “permeability” of partners are the two most critical trust factors. “Performance” describes the partner’s competence and problem-solving ability as perceived by their counterpart. “Permeability” reflects the partner’s openness in sharing information. The result of a multiple-regression analysis further suggests that the contractor is in a position to initiate trust through competent performance and maintaining effective communication with the client. In this manner, the trust cycle can expand with reciprocal trustworthiness from the client.     

Construction Partnering Process and Associated Critical Success Factors: Quantitative Investigation

This paper aims at examining a customized model of construction partnering in order to highlight the relationships between the critical success factors and individual partnering process stages. It used two surveys (a simple rating method and the analytic hierarchy process) to produce empirical evidence for identifying the critical success factors and the partnering process stages. Results suggest that this study is consistent with previous findings that a general partnering process consists of three stages (formation, application, and completion/reactivation). In addition, it reaffirms that there are critical common factors affecting the whole partnering process and critical functional factors influencing individual process stages. Specifically, the four critical common factors are top management support, open communication, effective coordination, and mutual trust. Also, the critical functional factors at the stage of partnering formation are team building, facilitator, and partnering agreement; those of partnering application are joint problem solving, adequate resources, and partnering goals’ achievement; those of partnering reactivation (or strategic partnering) are partnering experience, continuous improvement, learning climate, and long-term commitment. Finally, the paper provides implications to practical application and future theory testing efforts.     

Need for Cognition, Task Complexity, and Job Satisfaction

The relationship between need for cognition and task complexity was tested with 37 work teams in the Korean civil engineering management industry. Individual team members’ job satisfaction was predicted by an individual factor (the interaction between individual need for cognition and individual task complexity) and a team factor (team need for cognition). Individuals high in need for cognition were more satisfied with their jobs when they perceived their task to be complex. Individual team members who belong to teams high in team need for cognition were more satisfied with their jobs, regardless of team task complexity. Regarding the relationship between team type and individuals, it was found that for individual members of teams high in both team need for cognition and in task complexity, individuals’ job satisfaction was positively related to their individual need for cognition and also to their individual task complexity. These and other findings are discussed in detail and implications for the findings are provided.     

Effect of Interorganizational Teamwork on Project Outcome

Many empirical studies have examined factors leading to project success, and project participants' satisfaction on project performance. However, few of them reported how the participants felt about their jobs in the projects. This study aimed to explore the relationships among overall project performance, interorganization teamwork, project participants' job satisfaction, and their personal views on the design∕build (D∕B) procurement method. Bivariate correlation analysis of data provided by 53 participants of public-sector projects through a questionnaire survey was conducted. The findings reveal that if interorganizational teamwork is fostered in D∕B projects, (1) successful project performance could result; (2) project participants would develop a positive view of the D∕B procurement method; and (3) their job satisfaction would be higher. Researchers and practitioners are advised to focus not only on the functional aspects of project performance, but also on the human aspects. More empirical studies on interorganizational teamwork should be undertaken.     

Influences of Chinese Cultural Orientations and Conflict Management Styles on Construction Dispute Resolving Strategies

Investigating styles of handling interpersonal conflict across multiple situations, this study explores the orientations of Hofstede’s cultural dimensions (power distance, individualism versus collectivism, femininity versus masculinity, uncertainty avoidance, and long-term versus short-term orientation) influencing the choice of dispute resolving strategies in construction industry. Combinations of the five conflict approaches (collaborating, dominating, compromising, avoiding, and accommodating) of the two concerns model are adopted to present the styles of handling conflict (or conflict management styles). Chinese residing in Taiwan are chosen as the focus group. 62 engineering students in universities and 64 engineers in industry practices, totaling 126, were interviewed, and their conflict management styles toward supervisors and equally ranked peers were assessed using Thomas-Kilmann Conflict Mode Instrument. The cultural orientations are detected and articulated by the degree of people’s style adjustment that switches from one’s preferable style to another style to handle conflicts with his/her supervisors and peers differently. The results of the investigation data show that the adjustment of styles facing different situations clearly demonstrates the influences of cultural orientations. Our findings on Chinese cultural orientations (high power distance, femininity, and high uncertainty avoidance) may partially explain why Taiwanese-Chinese engineers prefer handling disputes through cumbersome administration routes and why most filed disputes will eventually escalate up to the central governmental authority for final settlements.     

Parent–child attitude congruence on type and intensity of physical activity: Testing multiple mediators of sedentary behavior in older children.

Objective: This study examined parent–child attitudes on value of specific types and intensities of physical activity, which may explain gender differences in child activity, and evaluated physical activity as a mechanism to reduce time spent in sedentary behaviors. Design: A community sample of 681 parents and 433 children (mean age 9.9 years) reported attitudes on importance of vigorous and moderate intensity team and individually performed sports/activities, as well as household chores. Separate structural models (LISREL 8.7) for girls and boys tested whether parental attitudes were related to child TV and computer via child attitudes, sport team participation, and physical activity, controlling for demographic factors. Main Outcome Measures: Child 7-day physical activity, sport teams, weekly TV, computer. Results: Parent–child attitude congruence was more prevalent among boys, and attitudes varied by ethnicity, parent education, and number of children. Positive parent–child attitudes for vigorous team sports were related to increased team participation and physical activity, as well as reduced TV and computer in boys and girls. Value of moderate intensity household chores, such as cleaning house and doing laundry, was related to decreased team participation and increased TV in boys. Only organized team sports, not general physical activity, was related to reduced TV and computer. Conclusion: Results support parents’ role in socializing children’s achievement task values, affecting child activity by transferring specific attitudes. Value of vigorous intensity sports provided the most benefits to activity and reduction of sedentary behavior, while valuing household chores had unexpected negative effects. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Enhancing teamwork in complex environments through team training.

Although the importance of team training has become widely recognized, research is needed to more clearly understand what instructional strategies actually lead to enhanced teamwork and performance. This research incorporates a theoretical framework, based on the work of J. A. Cannon-Bowers, S. I. Tannenbaum, E. Salas, and C. E. Volpe (1995), to guide the systematic development of training that targeted specific team competencies (i.e., knowledge, skills, and attitudes). The theoretically designed training was delivered to 42 male aviators from an undergraduate naval aviation community. A comprehensive evaluation of this training was conducted using a multiple-measurement approach. Results provide strong support for the effectiveness of this team training in improving critical team competencies. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Goal Orientation: Effects on Backing Up Behavior, Performance, Efficacy, and Commitment in Teams.

The author examined the predictive validity of goal orientation in teams on both team process and outcome variables. Results indicate that when mean goal orientation scores were used as a way of describing team members' inputs, learning orientation was related to backing up behavior, efficacy, and commitment. The relationships between performance orientation and efficacy and commitment, however, were more complex and were clarified when task performance was also taken into account. Performance orientation had a negative effect on efficacy when task performance was low and a positive effect on commitment when task performance was high. The implications of these findings for theory and research on goal orientation in teams and team staffing are discussed. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

How Relational are Construction Contracts?

For many years, the construction industry has relied on formal contracts to define and enforce the obligations and rights of contracting parties. Legal scholars have suggested that, based on their transaction characteristics, there are three different forms of contracts: classical, neoclassical, and relational. Of these, which form is more appropriate for use in construction projects? With increasing awareness of the importance of teamwork in construction, there is clear evidence of a rising trend in adopting a partnering approach to construction project delivery. For projects that seek to achieve a partnering relationship, relational contracts that value relationships, trust, and communication appear to be the appropriate form of contract. This paper discusses the application of relational contracts in construction by examining the fundamental question “How relational are construction contracts?” The degree of relationalism is assessed using a relational index comprising eight factors: cooperation, organizational culture, risk, trust, good faith, flexibility, the use of alternative dispute resolution, and contract duration. It was found that in the traditional design–bid–build form of delivery, the main contract and domestic subcontract forms are more relational than those of the nominated subcontract and the direct labor contract. The study was conducted in Hong Kong.