Individual reactions to high involvement work processes: Investigating the role of empowerment and perceived organizational support.

This study sought to understand how high involvement work processes (HIWP) are processed at the employee level. Using structural equation modeling techniques, the authors tested and supported a model in which psychological empowerment mediated the effects of HIWP on job satisfaction, organizational commitment, job performance, and job stress. Furthermore, perceived organizational support (POS) was hypothesized to moderate the relationships between empowerment and these outcomes. With exception for the empowerment-job satisfaction association, support was found for our predictions. Future directions for research and the practical implications of our findings for both employees and organizations are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Working in the sky: A diary study on work engagement among flight attendants.

This study aims to gain insight in the motivational process of the Job Demands-Resources (JD-R) model by examining whether daily fluctuations in colleague support (i.e., a typical job resource) predict day-levels of job performance through self-efficacy and work engagement. Forty-four flight attendants filled in a questionnaire and a diary booklet before and after consecutive flights to three intercontinental destinations. Results of multilevel analyses revealed that colleague support had unique positive effects on self-efficacy and work engagement. Self-efficacy did not mediate the relationship between support and engagement, but work engagement mediated the relationship between self-efficacy and (in-role and extra-role) performance. In addition, colleague support had an indirect effect on in-role performance through work engagement. These findings shed light on the motivational process as outlined in the JD-R model, and suggest that colleague support is an important job resource for flight attendants helping them reach their work-related goals. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The influence of job familiarity and impression management on self-report measure scale scores and response latencies.

Two studies were conducted to examine the effects of job familiarity and impression management on response latencies and scale scores for measures of personality and situational judgment. In a laboratory study using university students and a field study using U.S. Border Patrol Agent applicants, impression management was generally associated with faster personality item responses when job familiarity was high and with slower responses when job familiarity was low. Both impression management and job familiarity were associated with personality item responses that were more likely to lead to a job offer. The field study revealed a similar pattern of results for situational judgment scale response latencies, although only impression management was associated with item responses that were more likely to lead to a job offer. The implications for using response latencies to detect impression management on self-report measures are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Life on the line: Job demands, perceived co-worker support for safety, and hazardous work events.

The present study of 334 United Kingdom trackside workers tested an interaction hypothesis. We hypothesized, drawing on the job demands-resources framework, that perceived support for safety (from senior managers, supervisors, and coworkers) as job resources would weaken the relationship between higher job demands and more frequent hazardous work events. Consistent with social impact theory, we predicted that perceived coworker support for safety would be particularly influential when trackside workers faced higher job demands. Moderated multiple regression showed that, of all three sources of perceived support for safety, perceived coworker support for safety was most important for keeping employees safe in the face of high job demands. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Shiftwork and environment as interactive predictors of work perceptions.

Evidence suggests that the work environment may play a role in the elevated risk of adverse health outcomes among shiftworkers compared with dayworkers. Perceived work environment measures (physical stressors, job demand, job control, skill discretion, supervisor support, and safety perceptions) from UK oil industry personnel (N=1,867) were analyzed in relation to shiftwork (day/night rotation vs daywork) and objective work environment (onshore vs offshore). Age, education, job type, and negative affectivity were also included. The Environment × Shiftwork interaction was significant in multivariate tests and in 5 of the 6 univariate analyses. Onshore, shiftworkers perceived their environment significantly less favorably than dayworkers, but differences were less marked offshore. Results are discussed in relation to the demand-control-support model of work stress. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Core self-evaluations and job performance: The role of the perceived work environment.

Using trait activation theory as a framework, the authors examined the moderating role of two situational variables—perceptions of organizational politics and perceptions of leader effectiveness—on the relationship between core self-evaluations and job performance. Results from two samples (N = 137 and N = 226) indicate that employee perceptions of their work environment moderated the relationship between their core self-evaluations and supervisor ratings of their performance. In particular, those with higher core self-evaluations received higher performance ratings in environments perceived as favorable than in environments perceived as unfavorable. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

"Combining dispositions and evaluations of vocation and job to account for counterproductive work behavior in adolescent job apprentices": Correction.

Reports an error in "Combining dispositions and evaluations of vocation and job to account for counterproductive work behavior in adolescent job apprentices" by Bernd Marcus and Uwe Wagner (Journal of Occupational Health Psychology, 2007[Apr], Vol 12[2], 161-176). The following errors were committed: (1) In Table 1, item 7 in the variable column is mislabeled. (2) On page 171, in the paragraph before the Discussion section, the sentence beginning on line 14 reads incorrectly. (3) The caption for Figure 1 reads incorrectly. (4) On page 166, left column, 4th line from the bottom, the sentence reads incorrectly. The corrected information is provided. (The following abstract of the original article appeared in record 2007-05780-007.) In the present research, we investigated the joint impact of selected antecedents of counterproductive work behavior (CWB). A sample of German apprentices reported on their CWB and completed measures of situational evaluations (vocational preference, level and constructiveness of job satisfaction) believed to trigger CWB and of dispositional motivators (measured by integrity test subscales) and controls (self-control and another subset of integrity scales) of CWB. All predictors investigated showed the expected bivariate relationships with CWB. Multivariate analyses revealed that the triggering effect of an unfavorable vocational choice on CWB was fully mediated by job satisfaction. When predictors were aggregated, a composite of dispositional control variables had the largest effect on CWB and moderated the effects of motivational dispositions and situational evaluations. These results extend the knowledge on antecedents of CWB by investigating previously overlooked variables and samples and partially replicate recent findings on the joint impact of dispositions and work-related evaluations on CWB. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Work–family conflict in work groups: Social information processing, support, and demographic dissimilarity.

We used social information processing theory to examine the effect of work–family conflict (WFC) at the work group level on individuals’ experience of WFC. Consistent with hypotheses, results suggest that WFC at the work group level influences individual WFC over and above the shared work environment and job demands. It was also observed that work group support and demographic dissimilarity moderate this relationship. Moderator analyses suggest that work group social support buffers WFC for individuals but is also associated with a stronger effect of work group WFC on individuals’ WFC. Moreover, the work group effect on individuals’ WFC was shown to be stronger for individuals who were demographically dissimilar to the work group in terms of sex and number of dependents. The interpretations and implications of these findings are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job resources boost work engagement, particularly when job demands are high.

This study of 805 Finnish teachers working in elementary, secondary, and vocational schools tested 2 interaction hypotheses. On the basis of the job demands-resources model, the authors predicted that job resources act as buffers and diminish the negative relationship between pupil misbehavior and work engagement. In addition, using conservation of resources theory, the authors hypothesized that job resources particularly influence work engagement when teachers are confronted with high levels of pupil misconduct. In line with these hypotheses, moderated structural equation modeling analyses resulted in 14 out of 18 possible 2-way interaction effects. In particular, supervisor support, innovativeness, appreciation, and organizational climate were important job resources that helped teachers cope with demanding interactions with students. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A personality trait-based interactionist model of job performance.

Evidence for situational specificity of personality job performance relations calls for better understanding of how personality is expressed as valued work behavior. On the basis of an interactionist principle of trait activation (R. P. Tett & H. A. Guterman, 2000), a model is proposed that distinguishes among 5 situational features relevant to trait expression (job demands, distracters, constraints, releasers, and facilitators), operating at task, social, and organizational levels. Trait-expressive work behavior is distinguished from (valued) job performance in clarifying the conditions favoring personality use in selection efforts. The model frames linkages between situational taxonomies (e.g., J. L. Holland's [1985] RIASEC model) and the Big Five and promotes useful discussion of critical issues, including situational specificity, personality-oriented job analysis, team building, and work motivation. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Hostility, social support, and perceptions of work.

The aim of this study was to determine whether hostility and perceived availability of social support are related to perceptions of the work environment. The W. W. Cook and D. M. Medley (1954) Hostility (Ho) scale; the Interpersonal Support Evaluation List (S. Cohen, R. Mermelstein, T. Kamarzk, & H. Hoberman, 1985); and measures of collegiality, time pressure, and job dissatisfaction were completed by 204 attorneys (159 men and 45 women). After controlling for age, gender, and other job characteristics, high Ho scores were related to lower perceived supportive collegiality at work. Low perceived availability of social support was related to greater job dissatisfaction. Neither hostility nor social support was associated with perceptions of time pressure at work. These findings suggest that hostility and availability of social support may be an important pathway linking certain job characteristics to cardiovascular disease and other illnesses. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Combining dispositions and evaluations of vocation and job to account for counterproductive work behavior in adolescent job apprentices.

[Correction Notice: An erratum for this article was reported in Vol 12(3) of Journal of Occupational Health Psychology (see record 2007-10372-007). The following errors were committed: (1) In Table 1, item 7 in the variable column is mislabeled. (2) On page 171, in the paragraph before the Discussion section, the sentence beginning on line 14 reads incorrectly. (3) The caption for Figure 1 reads incorrectly. (4) On page 166, left column, 4th line from the bottom, the sentence reads incorrectly. The corrected information is presented in the erratum.] In the present research, we investigated the joint impact of selected antecedents of counterproductive work behavior (CWB). A sample of German apprentices reported on their CWB and completed measures of situational evaluations (vocational preference, level and constructiveness of job satisfaction) believed to trigger CWB and of dispositional motivators (measured by integrity test subscales) and controls (self-control and another subset of integrity scales) of CWB. All predictors investigated showed the expected bivariate relationships with CWB. Multivariate analyses revealed that the triggering effect of an unfavorable vocational choice on CWB was fully mediated by job satisfaction. When predictors were aggregated, a composite of dispositional control variables had the largest effect on CWB and moderated the effects of motivational dispositions and situational evaluations. These results extend the knowledge on antecedents of CWB by investigating previously overlooked variables and samples and partially replicate recent findings on the joint impact of dispositions and work-related evaluations on CWB. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Employee personality as a moderator of the relationships between work stressors and counterproductive work behavior.

The current study, which is framed within the context of the Transactional Theory of Stress and Coping, examined counterproductive work behaviors (CWBs) as a response to ineffective coping with work stressors. More specifically, we examined whether the relationship between work stressors and CWBs was moderated by employee personality. Analyses using data collected from 726 adults employed in a diverse set of occupations found that work stressors were more strongly related to CWBs among workers who were low in conscientiousness, or high in negative affectivity (NA) than among workers who were high in conscientiousness, or low in NA. We found less consistent support, however, for the moderating effects of agreeableness. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Psychosocial work stressors in the development and maintenance of insomnia: A prospective study.

This study is aimed at examining whether psychosocial work stressors are related to the development and maintenance of insomnia. A prospective design was used with a baseline and a 1-year follow-up questionnaire (N = 1,530). The results showed that among individuals with no insomnia at baseline, high work demands increased the risk of developing insomnia 1 year later. Among participants with insomnia at baseline, high leader support decreased the risk of still reporting insomnia at follow-up. Finally, low influence over decisions and high work demands were related to the maintenance of insomnia. The results indicate that perceived work stressors are related to the development and maintenance of insomnia. This might have implications for how insomnia is conceptualized as it places work stressors in the model and for how interventions at different stages of insomnia are implemented. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Work-based resources as moderators of the relationship between work hours and satisfaction with work-family balance.

This study reports an investigation of the relationships of work hours, job complexity, and control over work time to satisfaction with work-family balance. Based on data from a sample of 570 telephone call center representatives, a moderated hierarchical regression analysis revealed that work hours were negatively related to satisfaction with work-family balance, consistent with the resource drain perspective. Job complexity and control over work time were positively associated with satisfaction with work-family balance. Control over work time moderated the relationship such that as work hours rose, workers with low control experienced a decline in work-family balance satisfaction, while workers with high control did not. Results encourage greater research attention to work characteristics, such as job complexity and control over work time, and skills that represent resources useful to the successful integration of work and family demands. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Work-family conflict and psychosocial work environment stressors as predictors of job stress in a cross-cultural study.

The purpose of this cross-cultural study was to investigate the relationship between work-family conflict (WFC), family-work conflict (FWC), job demands, job control, social support, flexibility in working hours, and job stress. The sample consisted of 27 doctors and 328 nurses from Norway, as well as 111 doctors and 136 nurses from India. The results indicate that predictors of job stress in India are different from Norway and different from doctors to nurses. For Norwegian doctors, none of the study variables were predictors of job stress. For Norwegian nurses WFC, high job demands, and low flexibility in working hours were predictors of job stress. For Indian doctors low job control and for Indian nurses high FWC and low social support were predictors of job stress. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Dispositions and work reactions: A multilevel approach.

Multiple levels of analysis were used to examine the link between stable dispositions and more state-oriented work reactions such as job satisfaction. Participants in the study were employees from a large state education system and an urban hospital. The proportion of between-group variance in positive work affect, negative work affect, and job satisfaction increased after dispositional measures of neuroticism and extraversion were included, although the confidence intervals overlapped. Aggregate perceptions of excessive job demands explained more between-group variance in work reactions after dispositions were included. Previous research conducted at a single level of analysis suggests that the inclusion of stable dispositions can attenuate the link between work characteristics and work reactions. The present study suggests the opposite pattern when group-level variance is considered. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Stress at work: Linear and curvilinear effects of psychological-, job-, and organization-related factors: An exploratory study of trinidad and tobago.

In this study, the authors operationalized job stress as a two-dimensional construct consisting of time pressure and anxiety. The authors hypothesized that the relationship between job stress and job-related attitudes such as job involvement and job satisfaction would be curvilinear but would be linear with psychosomatic problems. In addition, the authors proposed that attitudinal factors would mediate the relationship between job stress and organizational commitment. Data were obtained from 241 respondents in Trinidad and Tobago. Our findings revealed that curvilinear relationships were supported for anxiety and the outcome variables but not for time pressure. The results also provided full support for our mediation hypotheses in the case of anxiety. However, partial support for mediation was obtained for time pressure. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Clarifying work–family intervention processes: The roles of work–family conflict and family-supportive supervisor behaviors.

Drawing on a conceptual model integrating research on training, work–family interventions, and social support, we conducted a quasi-experimental field study to assess the impact of a supervisor training and self-monitoring intervention designed to increase supervisors' use of family-supportive supervisor behaviors. Pre- and postintervention surveys were completed, 9 months apart, by 239 employees at 6 intervention (N = 117) and 6 control (N = 122) grocery store sites. Thirty-nine supervisors in the 6 intervention sites received the training consisting of 1 hr of self-paced computer-based training, 1 hr of face-to-face group training, followed by instructions for behavioral self-monitoring (recording the frequency of supportive behaviors) to facilitate on-the-job transfer. Results demonstrated a disordinal interaction for the effect of training and family-to-work conflict on employee job satisfaction, turnover intentions, and physical health. In particular, for these outcomes, positive training effects were observed for employees with high family-to-work conflict, whereas negative training effects were observed for employees with low family-to-work conflict. These moderation effects were mediated by the interactive effect of training and family-to-work conflict on employee perceptions of family-supportive supervisor behaviors. Implications of our findings for future work–family intervention development and evaluation are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Social support at work, heart rate, and cortisol: A self-monitoring study.

This study assessed the influence of work social support on self-monitored heart rate, blood pressure, and salivary cortisol recorded on 3 work days and 2 leisure days from 61 nurses and 32 accountants (40 men, 53 women). Heart rate and blood pressure were higher during the day at work than in the evening or on leisure days. Cortisol was higher on leisure than work days and was lower in the evening than in the day. Low social support at work was associated with elevated heart rate during the daytime and evening of work days, an effect that persisted after controlling for psychological distress, age, sex, smoking, and physical activity. Work social support was not related to cortisol on work days, but on leisure days cortisol was elevated among individuals reporting high social support. There were few differences between men and women, and no important occupational effects. (PsycINFO Database Record (c) 2010 APA, all rights reserved)