Innovation Labs: An Examination into the Use of Physical Spaces to Enhance Organizational Creativity

Recent years have seen an increase in the number of innovation labs, purpose‐built physical facilities designed to enhance and support creativity and innovation in organizations. This rising phenomenon may be driven by the increasing emphasis placed on innovation as the key to the survival of modern day organizations. Innovation labs are attracting greater attention from organizations, yet little is known about their effectiveness. Using a mixed‐method approach this paper aims to evaluate the effectiveness of a major UK‐based facility in enhancing creativity and to explore users' attitudes towards this rising organizational phenomenon. The findings have implications for the management of existing innovation labs and those in the planning.     

Communitition: The Tension between Competition and Collaboration in Community‐Based Design Contests

Following the concepts of crowdsourcing, co‐creation or open innovation, companies are increasingly using contests to foster the generation of creative solutions. Currently, online idea and design contests are enjoying a resurgence through the usage of new information and communication technologies. These virtual platforms allow users both to competitively disclose their creative ideas to corporations and also to interact and collaborate with like‐minded peers, communicating, discussing and sharing their insights and experiences, building social networks and establishing a sense of community. Little research has considered that contest communities both promote and benefit from simultaneous co‐operation and competition and that both types of relationships need to be emphasized at the same time. In this article, it is argued that the firm‐level concept of co‐opetition might also be relevant for an innovation's success on the individual level within contest communities. Our concept of ‘communitition’ should include the elements of competitive participation without disabling the climate for co‐operation, as numerous user discussions and comments improve the quality of submitted ideas and allow the future potential of an idea to shine through the so‐called ‘wisdom of the crowd’.     

User idea implementation in open innovation communities: Evidence from a new product development crowdsourcing community

In collaborative crowdsourcing communities for open innovation, users generate and submit ideas as idea co‐creators. Firms then select and implement valuable ideas for new product development. Despite the popularity and success of these open innovation communities, relatively little is known about the factors that determine the implementation of the user‐generated ideas. Based on research on individual creativity, we propose a conceptual model integrating users' previous experience, idea presentation characteristics and feedback valence to explain the likelihood of idea implementation. We validate our research model with a panel data analysis of 43 550 ideas submitted by 16 360 users in the MIUI new product development community hosted by Xiaomi, a large electronics manufacturing company in China. We find an inverted U‐shaped relationship between users' past successful experience and idea implementation. Furthermore, the length of ideas is positively associated with the likelihood of idea implementation. There is also an inverted U‐shaped relationship between supporting evidence and idea implementation. Finally, we demonstrate the negative effect of positive feedback and the positive effect of negative feedback on idea implementation. These findings offer rich insights to understand the phenomenon of open innovation better. Theoretical and practical implications are discussed.     

Innovation through Strategic Community Management: The Case of NTT DoCoMo and the Mobile Internet Revolution

This paper describes strategic community management that can be implemented by large established companies through the creation of a variety of strategic business communities. The paper focuses in particular on the case of NTT DoCoMo, Inc., Japan’s largest mobile telecommunications carrier, which has utilized strategic community management principles in their efforts to cultivate and expand the mobile Internet market in Japan over roughly the past two years. This paper also deals with the development of an emerging mobile Internet market spawned by the creation of strategic communities supported by strategic communities which consist of informal in‐house organizations and diverse strategic heterogeneous alliances with outside firms including customers, and elucidates strategic community management as an effective methodology aimed at strategic innovation conducted by major enterprises.     

A Comparison of Creative Behaviours in Online Communities across Cultures

In this study we shed light on the impact of cultural differences on creative processes and innovation creation in online communities. Analysing English‐ and Chinese‐speaking online basketball communities, we investigate how innovations develop in virtual consumer groups and what motives drive members to engage in joint innovation creation. Similarly to findings from creativity research in offline contexts, we find that culture does have an influence on creative processes and expressions. While English‐ and Chinese‐speaking online communities are similar in their high quality and quantity of creative outputs, they differ with regard to innovation patterns and the kinds of emerging innovations. From a practical perspective the findings suggest that companies that aim to collaborate with communities across cultures have to align the interaction with the members' different expectations and routines. Further, what communities consider as creative and innovative may depend on culture.     

Reciprocity vs. Free‐Riding in Innovation Contest Communities

Innovation contest communities are virtual tools for corporations to integrate external knowledge and creativity into the innovation process. Built on both the principle of competition and the advantages of a collaborative community, innovation contest communities constitute special interaction phenomena. The present study explores how different co‐operation behaviours, namely reciprocal giving, initial altruistic giving and free‐riding, influence the quality of participants' ideas on an open virtual contest platform with more than 2,000 members and more than 4,000 submissions. Our findings show that reciprocity and free‐riding are substantial behavioural elements of innovation contest communities leading to different outcomes regarding quality of submitted ideas. With this study, we contribute to a better theoretical understanding of distinctive types of co‐operation and free‐riding among individuals in the context of open innovation, extending theories of the evolution of co‐operation.     

Developing radical innovation capabilities: Exploring the effects of training employees for creativity and innovation

The resilience of organizations is increasingly dependent on their ability to develop radical innovation capabilities. While the literature documents numerous cases of organizations that already have radical innovation capabilities, the question of organizational devices that can be used to stimulate the emergence of such capabilities remains poorly addressed. Specifically, training for innovation and creativity has been proposed as a means to foster innovation capabilities; however, there has been little empirical evidence concerning the long‐term impacts of such training. To fill this gap, this article aims to document and evaluate the efforts of the research institute of a major Canadian energy company to provide training for innovation and creativity to initiate a radical innovation capability. We rely on a longitudinal study over the span of 18 months, where we observed 128 h of training and conducted 70 semi‐structured interviews with a sample of 40 researchers. We found that training for creativity and innovation has the potential to develop individual creative skills for exploration, to catalyze and federate collective action through common methods and a shared sense of what innovation entails, and to help create a common language and vocabulary between the different groups or divisions of an organization to talk about exploration.     

The Antecedents of Individual Innovative Behaviour in Temporary Group Innovation

This study examines the antecedents of individual innovative behaviour in short‐term innovation camp conditions. Innovation is increasingly a joint activity conducted in various kinds of temporary settings that collect widely diverse people together for a brief time to work on a particular problem. As innovativeness of interplaying individuals is key for the success of collaborative innovation, it is important to study what factors enhance individual innovative behaviour in temporary settings. Data from 103 innovation camp participants were the basis of PLS‐SEM analysis. Results show that individual creative self‐efficacy, perceived task orientation and experimentation have significant effects on individual innovative behaviour. In contrast, participative safety, support for innovation, and vision are not associated with individual innovativeness. These findings suggest that the antecedents of individual innovativeness in temporary settings differ from those identified in conventional groups, pointing to a new field for future research.     

Comparing the relative importance of evaluation criteria in proprietary and open‐source enterprise application software selection – a conjoint study of ERP and Office systems

Until recently, organizations willing to acquire application systems have had no choice but to adopt proprietary software. With the advent of open‐source software (OSS), a new model for developing and distributing software has entered the stage. OSS has evolved from a generally horizontal infrastructure towards more highly visible applications in vertical domains, giving information systems (IS) managers more degrees of freedom in their selection of enterprise application software (EAS). Although a large body of research exists on the relative importance of evaluation criteria for proprietary EAS, the role of OSS in the EAS evaluation process has received little attention so far. To address this research gap, this study represents the first empirical investigation to compare the relative importance of evaluation criteria in proprietary and open‐source EAS selection. Through an online survey, we evaluated the responses of IS managers of 358 organizations to a conjoint study spawning 8592 trade‐off pair comparisons and 3580 purchase evaluations on proprietary and open‐source enterprise resource planning (ERP) and Office software packages. The results show that the relative importance of evaluation criteria significantly varies between proprietary and open‐source ERP systems. Implementation factors such as ease of implementation and support are much more crucial in the evaluation of open‐source than of proprietary ERP systems, which is generally due to IS managers' risk mitigation behaviour. Interestingly, there are no major differences in the ranking of evaluation criteria between proprietary and open‐source Office systems. We conclude our paper with a detailed discussion of our findings and their implications for researchers, companies, EAS vendors and open‐source communities.     

Open Innovation and Firm Performance: The Mediating Role of Social Capital

This article examines the role of social relations and networks in open innovation settings. Building on extant open innovation literature as well as on social capital theory, we develop a model that conceptualizes social capital as a mediator between the implementation of open innovation instruments and firm performance. In doing so, this paper adds to the understanding of the role of structure and content of social relations in open innovation contexts as well as of sustainable side‐effects of open innovation. In particular, we argue that apart from a direct effect of open innovation instruments on firm performance, there is also a mediated relationship between these variables. More precisely, we propose that the implementation of open innovation instruments strengthens an organization's social capital, which is, in turn, positively related to firm performance.     

Identification of overlapping and non-overlapping community structure by fuzzy clustering in complex networks

This paper proposes a novel method based on fuzzy clustering to detect community structure in complex networks. In contrast to previous studies, our method does not focus on a graph model, but rather on a fuzzy relation model, which uses the operations of fuzzy relation to replace a traversal search of the graph for identifying community structure. In our method, we first use a fuzzy relation to describe the relation between vertices as well as the similarity in network topology to determine the membership grade of the relation. Then, we transform this fuzzy relation into a fuzzy equivalence relation. Finally, we map the non-overlapping communities as equivalence classes that satisfy a certain equivalence relation. Because most real-world networks are made of overlapping communities (e.g., in social networks, people may belong to multiple communities), we can consider the equivalence classes above as the skeletons of overlapping communities and extend our method by adding vertices to the skeletons to identify overlapping communities. We evaluated our method on artificial networks with built-in communities and real-world networks with known and unknown communities. The experimental results show that our method works well for detecting these communities and gives a new understanding of network division and community formation.     

OpenStack开源社区中商业组织的参与模式

2000年以来,开源软件取得了显著进展,展示出一种以用户创新为驱动且低成本高质量的新型软件开发方式.越来越多的商业组织参与到开源项目中,期望利用开源软件及其优势实现自身的商业目标.由于开源软件开发方式与传统的软件工程方法存在显著差异,为了加入开源社区,商业组织必须要对自身原有的软件开发方式、业务模式等做出调整.在这种情况下,一个亟待解决的问题是商业组织应当采取怎样的参与模式才能有效融入开源社区.为此,本文进行了如下三个方面的研究：1.采用雪球采样方法对OpenStack相关的文本数据进行收集,为定性分析提供数据基础;2.借鉴扎根理论,通过对所收集数据的过滤和归纳,总结出不同商业组织参与OpenStack的模式;3.在此基础上,提炼出四种更具一般性的参与模式,为商业组织参与开源项目提供经验参考与决策支持.     

Building an understanding of how winning products emerge when open and proprietary products coexist: Evidence from the RepRap community

Online innovation communities have altered the nature of collaborative innovation. Within these communities, coexistence of open and closed source offerings is becoming commonplace, though potential diffusion and product advantages from each form are not well understood. Patterns of derivative innovation within these communities affect designers' focus; thus, this work is grounded in the attention‐based view. Beyond open vs. closed source development, we find that the presence of sibling designs (designs based on the same source material) and self‐remix (iteration on material by the same designer) have notable diffusion and product effects. Diffusion effects are investigated using 354 co‐existing open and closed source 3D printers from the RepRap community, while a subset of these printers is used for an analysis of key product attributes: value and ease of use. While previous researchers have argued for an early stage open source diffusion advantage, this is not observed here. However, customers perceive open source products to have value advantages, while closed source offerings are easier to use. Sibling designs have a diffusion advantage, particularly early on. Self‐remixes have both diffusion and product advantages. By better understanding these contextual elements of derivative innovation, designers' attention can be shaped to achieve desired outcomes.     

Empowerment Strategies for Ideation through Online Communities

Successful ideation is vital for new product development. In a novel approach, firms have recently and successfully empowered their customers through online communities by applying democratic principles to open innovation. In this paper, we borrow insights from the democratic system to examine the enhancement of, and the boundary conditions for, the adoption of this empowerment strategy. We conducted three series of experiments to investigate whether online community size and lead user status might affect the link between empowerment strategy and perceived impact. This study also highlights the double‐edged influence of the selected outcome of an empowerment task by focusing on the negative emotions that threaten the effectiveness and sustainability of empowerment strategy. Our results show that empowerment strategy in small communities and higher lead user status can produce higher perceived impact. In addition, the outcome of empowerment strategy may engender positive and negative emotions in members of the community, which leads to distinct and different corresponding behaviour. The theoretical and practical implications of our research are discussed in the conclusion.     

COMPARISON AND SELECTION OF OBJECTIVE FUNCTIONS IN MULTIOBJECTIVE COMMUNITY DETECTION

Detecting communities of complex networks has been an effective way to identify substructures that could correspond to important functions. Conventional approaches usually consider community detection as a single‐objective optimization problem, which may confine the solution to a particular community structure property. Recently, a new community detection paradigm is emerging: multiobjective optimization for community detection, which means simultaneously optimizing multiple criteria and obtaining a set of community partitions. The new paradigm has shown its advantages. However, an important issue is still open: what type of objectives should be optimized to improve the performance of multiobjective community detection? To exploit this issue, we first proposed a general multiobjective community detection solution (called NSGA‐Net) and then analyzed the structural characteristics of communities identified by a variety of objective functions that have been used or can potentially be used for community detection. After that, we exploited correlation relations (i.e., positively correlated, independent, or negatively correlated) between any two objective functions. Extensive experiments on both artificial and real networks demonstrate that NSGA‐Net optimizing over a pair of negatively correlated objectives usually leads to better performances compared with the single‐objective algorithm optimizing over either of the original objectives, or even to other well‐established community detection approaches.     

Managing Transdisciplinarity in Strategic Foresight

Strategic foresight deals with the long term future and is a transdisciplinary exercise which, among other aims, addresses the prioritization of science and other decision making in science and innovation advisory and funding bodies. This article discusses challenges in strategic foresight in relation to transdisciplinarity based on empirical as well as theoretical work in technological domains. By strategic foresight is meant future oriented, participatory consultation of actors and stakeholders, both within and outside a scientific community. It therefore allows multiple stakeholders to negotiate over how to attain a desirable future. This requires creative thinking from the participants, who need to extend their knowledge into the uncertainty of the future. Equally important is skilled facilitating in order to create a space for dialogue and exploration in a contested territory. Although strategic foresight has now been widely accepted for strategy‐making and priority‐setting in science and innovation policy, the methodologies underpinning it still need further development. Key findings are the identification of challenges, aspects and issues related to management and facilitation of strategic foresight exercises in complex systemic contexts that transcend science in relation to both the persons and problems involved.     

Antecedents and Consequences of Interaction Quality in Virtual End‐User Communities

Research has identified virtual communities as a valuable source of innovation. This study aims to provide an understanding of what makes some end‐user communities more successful in creating innovations than others. Specifically, we explore how the attractiveness of innovations is influenced by the quality of interaction between the community members. Additionally, we consider trust in benevolent behaviour and competition for reputation, as well as their interaction effect, as being possible antecedents of interaction quality. Drawing on data collected through a web‐based survey, this study explores the innovation activities of 127 virtual end‐user communities within the fields of sports, car and motorbike tuning and model building. The findings confirm that interaction quality is positively related to the innovativeness of virtual communities. As regards the antecedents of interaction quality, the analysis indicates that trust is a key prerequisite to co‐operative behaviour among the members of virtual communities. The level of competition, however, only affects interaction quality if a high level of trust is present among members. The results highlight the need to create an environment that facilitates interaction among the members of innovation communities. Furthermore, community managers should ensure that a minimum level of trust is established within the community before stimulating competition.     

Creativity and Innovation through Multidisciplinary and Multisectoral Cooperation

This paper explores the relation between creativity, innovation and new product development in multidisciplinary and multisectoral settings. We claim that the development of innovative products benefits from the generation of a high number of creative ideas. Moreover, we argue that the idea generation process can be particularly fruitful within collaborative multidisciplinary environments, where firms and Science and Technology institutions coexist and cooperate. Our approach draws on existing literature to investigate the creativity and idea generation process within the frame of multisectoral and multidisciplinary cooperation initiatives, involving firms and Science and Technology related institutions. We then call upon our own empirical work to identify conditions favourable to those processes and some issues that affect the fulfilment of the creative potential that exists in multidisciplinary groups.     

The Influence of Individual Factors,Supervision and Work Environment on Creative Self‐Efficacy

In highly competitive global markets, organizations have to distinguish themselves with creative and innovative solutions to satisfy discerning customers. Creativity, an important precursor for innovation, provides organizations with a competitive advantage in a reinforcing loop of improved customer service, increased staff morale, increased retention of quality staff and further improvements in service ( Glisson & Durick, 1988 ; Anderson & College, 1992 ). Creative output comes from the performance of individuals with particular cognitive and personality traits ( Masten & Caldwell‐Colbert, 1987 ; Kirton, 1989 ) who are supported within a facilitative work environment ( Scott & Bruce, 1994 ; Amabile et al., 1996 ; Rice, 2006 ). Confidence in one's own ability or one's self‐efficacy is an important cognitive and social trait determining and sustaining work performance. Appropriate behaviours and performance standards are defined within the work environment and the ability and support received in meeting performance expectations enhance the individual's self‐efficacy ( Gist & Mitchell, 1992 ; Bandura, 1997 ). Both creativity and self‐efficacy have been associated with particular individual traits and environmental conditions in the workplace. While much has been written on these two concepts separately, less has been done to explore them as a single construct. This paper addresses the gap in the literature by linking creativity at work and occupational self‐efficacy. It reviews the literature on antecedent concepts and current research into creative self‐efficacy. In doing this, it provides the basis for further empirical exploration of possible linkages between creative self‐efficacy and individual and work environment variables. The contribution this paper makes is in the identification of specific variables that are significantly related to creative self‐efficacy. A model is proposed showing significant linkages between the identified variables.     

Multi‐contextuality in boundary‐spanning practices

The capability to establish boundary‐spanning practices within and across organizations has for long been recognized as a key strategic resource. As organizations are becoming distributed and dynamic, they will be increasingly populated by multiple functional, geographical, hierarchical and professional boundaries. The inherent complexity of such settings makes it difficult for organizations to leverage their boundary‐spanning practices. Information technology (IT) systems have been hailed as a critical enabler of boundary spanning. However, there is little knowledge on how organizations are affected by the introduction of different types of IT systems. Building on an interpretive case study of Swedish transport organizations, this paper explores consequences of sensor technology for boundary spanning. The paper contributes with an understanding of what coexisting use contexts mean for boundary‐spanning practices. A theoretical implication is that such multi‐contextuality requires an integrative view on boundary spanning that combines insights from the organizational innovation and work practice literatures.