The influence of aircraft proximity data on the subjective mental workload of controllers in the air traffic control task

This paper outlines an investigation of the impact of aircraft proximity and relationship data on the subjective mental workload of air traffic controllers. Aircraft relationships were categorized into one of 81 different categories, and these relationships were then used to predict subjective mental workload values (as reported by the participants). The results indicated that this methodology could predict subjective mental workload to an accuracy of 73%, with post-hoc analysis improving this prediction rate to 93%. These results are discussed with respect to their contribution to an understanding of the drivers of mental workload in Air Traffic Control.     

The influence of aircraft proximity data on the subjective mental workload of controllers in the air traffic control task

This paper outlines an investigation of the impact of aircraft proximity and relationship data on the subjective mental workload of air traffic controllers. Aircraft relationships were categorized into one of 81 different categories, and these relationships were then used to predict subjective mental workload values (as reported by the participants). The results indicated that this methodology could predict subjective mental workload to an accuracy of 73%, with post-hoc analysis improving this prediction rate to 93%. These results are discussed with respect to their contribution to an understanding of the drivers of mental workload in Air Traffic Control.     

Modeling and predicting mental workload in en route air traffic control: critical review and broader implications

OBJECTIVE: We perform a critical review of research on mental workload in en route air traffic control (ATC). We present a model of operator strategic behavior and workload management through which workload can be predicted within ATC and other complex work systems. BACKGROUND: Air traffic volume is increasing worldwide. If air traffic management organizations are to meet future demand safely, better models of controller workload are needed. METHOD: We present the theoretical model and then review investigations of how effectively traffic factors, airspace factors, and operational constraints predict controller workload. RESULTS: Although task demand has a strong relationship with workload, evidence suggests that the relationship depends on the capacity of the controllers to select priorities, manage their cognitive resources, and regulate their own performance. We review research on strategies employed by controllers to minimize the control activity and information-processing requirements of control tasks. CONCLUSION: Controller workload will not be effectively modeled until controllers' strategies for regulating the cognitive impact of task demand have been modeled. APPLICATION: Actual and potential applications of our conclusions include a reorientation of workload modeling in complex work systems to capture the dynamic and adaptive nature of the operator's work. Models based around workload regulation may be more useful in helping management organizations adapt to future control regimens in complex work systems.     

Analysis of the mental workload of city traffic control operators while monitoring traffic density: A field study

IntroductionIt is important to evaluate when and why the mental workload of operators increases during system operation. The city traffic control center (TCC) is a complex work system, and it is important to describe MW as a condition related to this. The purpose of this study is to evaluate the mental workload of operators while monitoring traffic loads in the city TCC.MethodsElectroencephalography and electrooculography data were collected from 16 operators while performing their daily work, in four conditions: resting state, low traffic density, high traffic density, and recovery. The Simplified-Subjective Workload Assessment Technique (S-SWAT) was used to evaluate the subjective workload of operators.ResultsThe findings indicate that operators experience a larger mental workload during high traffic density than during low traffic density (p < 0.001). TCC stressors led to significant changes in EEG bands, such as theta, alpha, and eye activity. Significant differences were observed for subjective ratings of MW (p < 0.001).ConclusionAlthough the working situations of TCC operators are repeated daily, their mental fatigue and stress level gradually increase, leading to deterioration in their mental health. It may be necessary periodically to monitor their mental health and to consider their organizational behavior during traffic density monitoring.Relevance to industrycomplex work systems have increased the requirement for many operators to conduct mental tasks in real work conditions such as city traffic density monitoring. When evaluating such workplaces, it is important to identify situations requiring increased mental workload that might impose additional stress on operators, decreasing their performance. Based on the results, the traffic control center director would be aware of the MW condition of the operators.     

Learning rate and subjective mental workload in five truck driving tasks

Both learning curve models and subjective mental workload are useful tools for determining the length of training for new workers and predicting future task performance. An experiment was designed to collect the task completion times and subjective mental workload of five driving tasks including (a) reverse into garage, (b) 3-point turn, (c) parallel parking, (d) S-curve and (e) up-down-hill. The results indicated that task completion times of truck driving can be predicted with a learning curve. Practice significantly reduced the mental workload rating. However, the novice trainees tended to have a more significant reduction because, compared to experienced trainees, they tended to give greater or lower workload scores than the experienced trainees before and after practice, respectively. The current study may not be complete enough to provide guidelines for a training programme, but it is adequate to suggest that learning rate and workload measure can serve as indexes for factoring in the individual differences.

Practitioner summary: Learning curves can be used to determine the length of training for new workers and performance standards for a particular task. Learning rate and mental workload were found to be important measures for comparing individual differences in order to better design a training programme. However, mental workload must be evaluated by experienced participants.     

城市交通多线路协调优化仿真模型研究

为缓解城市交通拥堵,提高道路利用率,提出一种新的简单实用的城市交通多线路协调优化控制模型及时空相位演化方法,并给出了改进的遗传优化算法。通过仿真系统的开发,实现了城市交通的多线路优化控制仿真并获得了满意的效果。对比优化前后的数据,优化后调度线路上的车流以最少平均停车次数和最短平均延迟时间到达目的地。利用本优化模型可以实现以较小的代价成本疏导城市交通,提高城市道路通行能力。     

Automation in future air traffic management: effects of decision aid reliability on controller performance and mental workload

Future air traffic management concepts envisage shared decision-making responsibilities between controllers and pilots, necessitating that controllers be supported by automated decision aids. Even as automation tools are being introduced, however, their impact on the air traffic controller is not well understood. The present experiments examined the effects of an aircraft-to-aircraft conflict decision aid on performance and mental workload of experienced, full-performance level controllers in a simulated Free Flight environment. Performance was examined with both reliable (Experiment 1) and inaccurate automation (Experiment 2). The aid improved controller performance and reduced mental workload when it functioned reliably. However, detection of a particular conflict was better under manual conditions than under automated conditions when the automation was imperfect. Potential or actual applications of the results include the design of automation and procedures for future air traffic control systems.     

Colour for air traffic control displays

Air traffic controllers of the future will be working with full-colour raster-scan displays. This paper describes an approach to the use of colour whereby the objects on the display are assigned to a series of conceptual layers which are in turn represented as visual layers. Background map features are shown as opaque infills, overlaid with transparent infills for overlapping areas; alphanumeric labels in the foreground are shown in black, each with an attached infill to ensure good legibility and effective colour coding. Colour palettes are provided for each layer so that the display designer has flexibility but can be confident that the display will be free of colour illusions and ambiguities. The resulting displays can be used in normal office lighting. The work was undertaken for the Chief Scientist's Division of the National Air Traffic Services (part of the UK Civil Aviation Authority).     

Effects of light and heavy workload on air traffic tactical operations: a hazard rate model

This paper introduces a class of event history analysis used to examine how the operations of an air traffic controller change under light and heavy traffic workload. The analysis begins by assessing the hazard rate, h(t), of a transition (or spell) between the controller's communication and flight progress activities. h(t) is the instantaneous rate of going from one state (i.e. an activity of communication or flight progress) to another in a unit of time, given that the controller has been in the first state until time t. Results indicated that the spell distribution closely followed a Weibull distribution, a prerequisite for this analysis. The results also indicated that h(t) was more likely regulated by time in heavy than in light workload conditions, and that under heavy workload, indirect speech from the planner controller would decrease the h(t) for communication to flight progress spells. The results suggest that a dynamic model for the analysis of air traffic control may be necessary, and that the implications of using modular automation may not be straightforward. This technique may be of general use to examine temporal regularities in operating real-time control tasks.     

Cognitive model of team cooperation in en-route air traffic control

Since controller teams are in charge of en-route air traffic control, team cooperation is a key issue for good control performance. We conducted ethnographic field observation at the Tokyo Area Control Center and then analyzed the obtained data to develop a cognitive model of team cooperation in en-route air traffic control. We segmented conversational records, behavioral records, and so on by control unit, and then clarified relations between the segments and identified expert knowledge and judgment behind them. Cognitive processes of controller teams were reconstructed based on a concept of distributed cognition. The analysis revealed that the mutual belief model is applicable to team cooperation processes, the role assignment of tasks within a controller team is implicit and that control plans are implemented smoothly once team situation awareness has been established. A cognitive model of controllers?? team cooperation has been constructed based on these findings.     

Physical,mental, emotional,and subjective workload components in train drivers

This study, using 12 train drivers on a high speed track and 11 drivers on a mountain track, tried to differentiate between the physical, emotional, mental, and subjective workload components imposed on the drivers during work. With the simultaneous recording and on-line analysis of heart rate and physical activity, the emotional component in terms of the so-called additional heart rate was separated from the physical component. Mental workload was calculated by the heart rate variability and by shifts in the T-wave amplitude of the ECG. Speed of the train, mode of driving, and stress of the situation were rated by two observers who accompanied the drivers in the cabin. During speeds up to l00km/h as compared to standstills no heart rate changes occurred, but with speeds from l00km/h up to 200 km/h heart rate decreased indicating a monotony effect. However, heart rate variability, and T-wave amplitude indicated higher mental load during driving in most speed categories. Starting the train and coming to a halt showed greater emotional workload as compared to moving. Observer ratings of stress and subjective ratings of stress by the drivers revealed several discrepancies. Discrepancies were also seen between workload as indicated by the physiological parameters, and corresponding stress ratings by the observers or by the drivers.     

航管仿真训练系统运行控制的设计与实现

描述了对航管仿真系统运行控制机制的设计和实现。先对系统功能做了简要介绍,再从进程组的监控、基于多个队列的进程调度设计等方面介绍了系统的实现过程和处理细节,最后采用负载均衡算法针对系统进行了优化设计。本系统最终实现了对进程实施定位和运行监视,对控制指令采用命令优先级处理机制,使用多个队列调度进程,从而完成训练计划,较好地控制了航管仿真训练系统的运行。     

Dynamic problem selection in air traffic control training: a comparison between performance,mental effort and mental efficiency

The differential effects on training and training outcome of four methods of problem selection were investigated in a computer-based training for air traffic control. In one method, training problems were given to the participants in a fixed predetermined sequence, from simple to complex. In the other methods, problems were selected dynamically, based on three different learner variables. These were mental effort, performance and mental efficiency, which is a variable that combines mental effort and performance measures to determine problem efficiency. After the training, transfer was measured. The hypothesis that dynamic problem selection would lead to more efficient training than non-dynamic problem selection was confirmed. The second hypothesis, that dynamic problem selection based on mental efficiency would lead to more efficient training and better transfer than dynamic problem selection based on performance or mental effort alone was not supported. However, the efficiency measures of the three variables were distorted by the differential effects of these variables on the acquisition phase. A possible explanation for the results is that selection based on performance stimulates rule automation, whereas selection based on mental effort or mental efficiency leads to schema acquisition.     

Development and validation of a behavioural video coding scheme for detecting mental workload in manual assembly

Abstract

Manual assembly in the future Industry 4.0 workplace will put high demands on operators’ cognitive processing. The development of mental workload (MWL) measures therefore looms large. Physiological gauges such as electroencephalography (EEG) show promising possibilities, but still lack sufficient reliability when applied in the field. This study presents an alternative measure with a substantial ecological validity. First, we developed a behavioural video coding scheme identifying 11 assembly behaviours potentially revealing MWL being too high. Subsequently, we explored its validity by analysing videos of 24 participants performing a high and a low complexity assembly. Results showed that five of the behaviours identified, such as freezing and the amount of part rotations, significantly differed in occurrence and/or duration between the two conditions. The study hereby proposes a novel and naturalistic method that could help practitioners to map and redesign critical assembly phases, and researchers to enrich validation of MWL-measures through measurement triangulation.

Practitioner summary: Current physiological mental workload (MWL) measures still lack sufficient reliability when applied in the field. Therefore, we identified several observable assembly behaviours that could reveal MWL being too high. The results propose a method to map MWL by observing specific assembly behaviours such as freezing and rotating parts.

Abbreviations: MWL: mental workload; EEG: electroencephalography; fNIRS: functional near infrared spectroscopy; AOI: area of interest; SMI: SensoMotoric Instruments, ETG: Eye-Tracking Glasses; FPS: frames per second; BORIS: Behavioral Observation Research Interactive Software; IRR: inter-rater reliability; SWAT: Subjective Workload Assessment Technique; NASA-TLX: National Aeronautics and Space Administration Task Load Index; EL: emotional load; DSSQ: Dundee Stress State Questionnaire; PHL: physical load; SBO: Strategisch Basis Onderzoek     

The pseudo-self-similar traffic model: application and validation

Since the early 1990s, a variety of studies have shown that network traffic, both for local- and wide-area networks, has self-similar properties. This led to new approaches in network traffic modelling because most traditional traffic approaches result in the underestimation of performance measures of interest. Instead of developing completely new traffic models, a number of researchers have proposed to adapt traditional traffic modelling approaches to incorporate aspects of self-similarity. The motivation for doing so is the hope to be able to reuse techniques and tools that have been developed in the past and with which experience has been gained. One such approach is the so-called pseudo-self-similar traffic (PSST) model. This model is appealing, as it is easy to understand and easily embedded in Markovian performance evaluation studies.

In applying this model in a number of cases, we have perceived various problems which we initially thought were particular to these specific cases. However, we recently have been able to show that these problems are fundamental to the PSST model.

In this paper we review the PSST model, validate it experimentally and discuss its shortcomings. As far as we know, this is the first paper that discusses these shortcomings formally. We also report on ongoing work to overcome some of these problems.     

Designing fine-grained interactions for automation in air traffic control

Cognition, Technology & Work - Our work aims to explore novel approaches to the challenge of designing the interaction between people and automation. Through a case study within the domain of...     

Scheduling models for air traffic control in terminal areas

We propose a job-shop scheduling model with sequence dependent set-up times and release dates to coordinate both inbound and outbound traffic flows on all the prefixed routes of an airport terminal area and all aircraft operations at the runway complex. The proposed model is suitable for representing several operational constraints (e.g., longitudinal and diagonal separations in specific airspace regions), and different runway configurations (e.g., crossing, parallel, with or without dependent approaches) in a uniform framework. The complexity and the highly dynamic nature of the problem call for heuristic approaches. We propose a fast dynamic local search heuristic algorithm for the job-shop model suitable for considering one of the different performance criteria and embedding aircraft position shifting control technique to limit the controllers/pilots’ workload. Finally, we describe in detail the experimental analysis of the proposed model and algorithm applied to two real case studies of Milan-Malpensa and Rome-Fiumicino airport terminal areas. This work has been partially supported by grant CNR FPCCR021074 from the Italian National Research Council.